BFS From United Kingdom, joined Nov 2001, 744 posts, RR: 2 Posted (9 years 3 weeks 1 day 1 hour ago) and read 1810 times:
I am a travel agent for Thomas Cook and was looking at a trip to Mombasa for a client. Having read the brochure he wants to upgrade to TCX Premium class, however the flight is operated by Monarch. Is their Premium cabin on the A330 the same as TCX and indeed MYT? Or would I be better advising him to book on FCA, even I am meant to recommend the Thomas Cook product?
Any input from anyone in the know would be much appreciated!
Cwldude From United Kingdom, joined May 2006, 691 posts, RR: 1
Reply 1, posted (9 years 3 weeks 23 hours ago) and read 1807 times:
Well seeing as TCX don't fly to Mombasa you can't upsell the TCX product, but you still need to maximise your sales etc., so advise him of all his available options (MON or FCA), and then let him know which you think is best! Take it from there... personally I'd recommend FCA
Thomson Airways - The UKs premier charter airline // now flown : BY -AA -AJ -AE -AT; OO -AX -AU -RA -BG; BRIG; OBYD
ThomasCook From United Kingdom, joined Aug 2004, 807 posts, RR: 8
Reply 4, posted (9 years 3 weeks 5 hours ago) and read 1675 times:
I wouldn't reccommend Monarch Premium to anyone unless there where no other choices. If I where you, I would support the operators that support you commission/incentive wise. For example, if you cannot sell TCTO, Sell Cosmos (Monarch flights) or Airtours/Manos (MyTravel flights). Go in the order of those you are supposed to sell.
Depending on the season your client is looking for and airport they want to travel from, there is only MyTravel Airways and First Choice Airways who do the route from MAN during Winter.
Both airlines offer 36" Seat Pitch, Seat Back Entertainment, Complimentary Drinks etc....
Dangould2000 From UK - Scotland, joined Dec 2005, 172 posts, RR: 0
Reply 7, posted (9 years 3 weeks 1 hour ago) and read 1591 times:
Quoting Destinations (Reply 6): Monarch seem fit to put the scheduled configuration into the premium cabin so really there isnt that much more space. If leather seats matter again Monarch are out of the question.
The longhaul fleet's cabins are still all fabric seat covers throughout aswell with the moajority of the rest of the fleet. I think there's only a few A320's and 321's that have leather seats at the minute but when they increase the legroom on their A330's next summer i think they will re-fit the seats or at least seat covers then.