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SkyMall: Who Handles That Stuff?  
User currently offlineFalstaff From United States of America, joined Jun 2006, 6166 posts, RR: 29
Posted (8 years 2 months 4 weeks 5 hours ago) and read 4203 times:
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Yesterday I was flying NW MEM-DTW and bought something out of the SkyMall catalogue. I have bought odds and ends from there before. I think they have some cool stuff in there. My questions is what other airlines have SkyMall, I seem to remember TWA having it. Yesterday I was told by the FA to be sure to give the order back to her. Do FAs get some sort of commission from the sales? How many a.netters have actually ordered anything from there. There have been times on the plane when I wanted to order stuff, but there were no order forms. What do the FAs do with the order form once you give it them?


My mug slaketh over on Falstaff N503
20 replies: All unread, jump to last
 
User currently onlineN1120A From United States of America, joined Dec 2003, 26814 posts, RR: 75
Reply 1, posted (8 years 2 months 4 weeks 5 hours ago) and read 4191 times:

I see Sky Mall on most airlines, particularly United and US Airways, as I fly them the most.

Quoting Falstaff (Thread starter):
Yesterday I was told by the FA to be sure to give the order back to her. Do FAs get some sort of commission from the sales?

It is possible. US F/As are getting a $50 commission for every credit card they sign people up to

Quoting Falstaff (Thread starter):
There have been times on the plane when I wanted to order stuff, but there were no order forms.

Just grab another Sky Mall

Quoting Falstaff (Thread starter):
How many a.netters have actually ordered anything from there

I have considered it so many times. That catalogue has some of the more interesting products I have ever seen.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineGokmengs From United States of America, joined Mar 2005, 1125 posts, RR: 2
Reply 2, posted (8 years 2 months 4 weeks 5 hours ago) and read 4180 times:

DL has skymall also.Had it for a while actullay at least the last 5-6 years.

Quoting Falstaff (Thread starter):
How many a.netters have actually ordered anything from there.

Everytime I look at Skymall, I want to buy half the catalog, but then I realize its stuff that you get to use once in a lifetime Smile I'm sure I will order something from there, I'm big on ordering from catalog companies that sell useless stuff Smile



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User currently offlineFalstaff From United States of America, joined Jun 2006, 6166 posts, RR: 29
Reply 3, posted (8 years 2 months 4 weeks 5 hours ago) and read 4167 times:
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Quoting N1120A (Reply 1):
That catalogue has some of the more interesting products I have ever seen.

I ordered a "Wonder Winder" It coils up extension cords (and rope) into a nice little basket. I have had it in my garage for two years and I think it is great.

Yesterday I ordered a 15 ball full auto ping pong ball gun. That should be fun to play with at work!



My mug slaketh over on Falstaff N503
User currently offlineFlyboyOz From Australia, joined Nov 2000, 1992 posts, RR: 25
Reply 4, posted (8 years 2 months 3 weeks 6 days 19 hours ago) and read 3992 times:

AS and AA have SkyMall too


The Spirit of AustraliAN - Longreach
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 5, posted (8 years 2 months 3 weeks 6 days 19 hours ago) and read 3960 times:

CO has it and has been running some kind of promo (you have to request a "Buy in the sky" order form from the FA and I think you a discount or freebie or something like that)

I've never bought anything from them, but have flipped through the catalog a few times.

I was wondering how the logistics work -- do the airlines get a cut? If there's an order form that you give to the FA, how does that turn into merch that shows up at your door?



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineDesertJets From United States of America, joined Feb 2000, 7811 posts, RR: 16
Reply 6, posted (8 years 2 months 3 weeks 6 days 19 hours ago) and read 3948 times:

CO, UA, and US have all had them in my recent travels.

Quoting Falstaff (Thread starter):
How many a.netters have actually ordered anything from there. There have been times on the plane when I wanted to order stuff, but there were no order forms.

Honestly whenever I leaf through Skymall I actually wonder who buys that crap. I also wonder who buys stuff from Brookstone, Sharper Image, etc.... I've been in their stores in the mall, see lots of people in them. Just never seen anybody actually buy anything.



Stop drop and roll will not save you in hell. --- seen on a church marque in rural Virginia
User currently offlineBongo From Colombia, joined Oct 2003, 1863 posts, RR: 4
Reply 7, posted (8 years 2 months 3 weeks 6 days 18 hours ago) and read 3938 times:

I saw it on both DL and AA...nice gadgets and always keep a copy on my desk...


MDE: First airport in the Americas visited by the A380!
User currently offlineJkudall From United States of America, joined Mar 2004, 615 posts, RR: 1
Reply 8, posted (8 years 2 months 3 weeks 6 days 18 hours ago) and read 3890 times:

Oh, sweet SkyMall...

http://www.penny-arcade.com/images/2005/20050926l.jpg


User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 9, posted (8 years 2 months 3 weeks 6 days 17 hours ago) and read 3878 times:

Quoting N1120A (Reply 1):
It is possible. US F/As are getting a $50 commission for every credit card they sign people up to

When i flew US last week, their "hawking" of the credit card was annoying and unprofessional. FA's walking up and down the aisle saying "US credit card anyone.. US credit card..." almost as tacky as the tray-table advertising.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineSkyexramper From , joined Dec 1969, posts, RR:
Reply 10, posted (8 years 2 months 3 weeks 6 days 16 hours ago) and read 3831 times:

http://www.skymall.com

"SkyMall is a multi-channel, direct marketer offering high-quality, innovative merchandise from top direct marketers and manufacturers through its SkyMall catalog and web site, skymall.com. The SkyMall catalog is seen by approximately 88% of all domestic air passengers reaching more than 650 million air travelers annually. SkyMall also offers turn-key merchandise and fulfillment solutions for loyalty marketing programs.
The SkyMall brand is almost universally known among affluent and well-educated travelers who are receptive to innovative, unique products.
SkyMall is owned by NY-based private equity fund, Spire Capital Partners and The Greenspun Corporation. Corporate offices are located in Phoenix, Arizona.
SkyMall was founded in 1990."

They sure did hit the spot for a long term investment.


User currently offlineFalstaff From United States of America, joined Jun 2006, 6166 posts, RR: 29
Reply 11, posted (8 years 2 months 3 weeks 6 days 9 hours ago) and read 3766 times:
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Quoting DesertJets (Reply 6):
I've been in their stores in the mall, see lots of people in them. Just never seen anybody actually buy anything.

I am one of those people. I always go in but never buy a thing.

Quoting Ejmmsu (Reply 9):
When i flew US last week, their "hawking" of the credit card was annoying and unprofessional

I have not flown on US recently, but I would agree that is rather unprofessional. I am sick of people hawking credit cards everywhere I go. The mall, the baseball game, college campuses, etc.



My mug slaketh over on Falstaff N503
User currently onlineKaiGywer From United States of America, joined Oct 2003, 12281 posts, RR: 35
Reply 12, posted (8 years 2 months 3 weeks 6 days 9 hours ago) and read 3760 times:
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FORUM MODERATOR

I know on NW these days, you can choose either a coupon off your next purchase or some extra miles.


“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, an
User currently offlineFalstaff From United States of America, joined Jun 2006, 6166 posts, RR: 29
Reply 13, posted (8 years 2 months 3 weeks 6 days 6 hours ago) and read 3695 times:
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Quoting KaiGywer (Reply 12):
you can choose either a coupon off your next purchase or some extra miles.

I always take the miles.



My mug slaketh over on Falstaff N503
User currently offlineType-Rated From , joined Dec 1969, posts, RR:
Reply 14, posted (8 years 2 months 3 weeks 6 days 5 hours ago) and read 3659 times:

I have paged thru the SkyMall catalog many times and there are some interesting items listed, but they are very overpriced. I think that SkyMall contains a lot of products that "executive business types" would find interesting and most likely wouldn't care about what the price is.

User currently offlineFalstaff From United States of America, joined Jun 2006, 6166 posts, RR: 29
Reply 15, posted (8 years 2 months 3 weeks 6 days 5 hours ago) and read 3633 times:
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Quoting Type-Rated (Reply 14):
I think that SkyMall contains a lot of products that "executive business types" would find interesting and most likely wouldn't care about what the price is.

I think that is the case with most of the items too. But there are many items that are kind of unique and hard to find other places. The items I have bought I would have bought anyway and I got some extra miles to boot.

Sometimes us mechanics can find that stuff cool too.



My mug slaketh over on Falstaff N503
User currently offlineAirBuffalo From United States of America, joined Jan 2004, 138 posts, RR: 0
Reply 16, posted (8 years 2 months 3 weeks 6 days 4 hours ago) and read 3616 times:

Quoting Type-Rated (Reply 14):
and most likely wouldn't care about what the price is.

You hit the nail on the head .... it's cool stuff until you look at the prices.

On top of that, it's a way to pass idle time while sitting on an endless flight. Impulse, boredom purchases like that are a godsend for retailers ... very high profit margin.

I'd say that Skymall is, on the whole, overpriced, poorly made novelties. There is an additional mouth to feed over conventional retail magazines -- the airlines. Given that the airlines charge in the neighborhood of $25k for a 1/4 page ad in their inflight magazine for 1 month, I'm sure the cost/commission to stock 88% of person-flights with the Skymall catalog is astronomical. I'd guess that it can easily had 20-30% to the price of any given item.

Anyone have any more-solid numbers on this?

BS


User currently offlineDesertJets From United States of America, joined Feb 2000, 7811 posts, RR: 16
Reply 17, posted (8 years 2 months 3 weeks 6 days 3 hours ago) and read 3590 times:

Quoting AirBuffalo (Reply 16):
You hit the nail on the head .... it's cool stuff until you look at the prices.

Well most of the items in their are from tradtional mail order, and some brick and motar, retailers; like Sharper Image, Frontgate, Hammacher Schlemmer, and Plow and Hearth. These are retailers that already sell overpriced crap through their own catalogs.... so whatever business they can get from Skymall is likely icing on the cake.



Stop drop and roll will not save you in hell. --- seen on a church marque in rural Virginia
User currently offlineFI642 From Monaco, joined Mar 2005, 1079 posts, RR: 2
Reply 18, posted (8 years 2 months 3 weeks 6 days 1 hour ago) and read 3528 times:

The carrier I work for gets an employee discount from SkyMall. Anyone else get a discount through their employer??


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User currently offlinePope From , joined Dec 1969, posts, RR:
Reply 19, posted (8 years 2 months 3 weeks 5 days 22 hours ago) and read 3478 times:

My company looked at doing some sales through Skymall so I've spoken with them and gotten their vendor information package.

All orders are shipped from the vendor direct. The catalog and website simply process the order and take a cut. Vendors also have to pay to advertise in the catalog.

As a vendor you have to guarantee to offer your best price for the advertised product through the publication.


User currently onlineN1120A From United States of America, joined Dec 2003, 26814 posts, RR: 75
Reply 20, posted (8 years 2 months 3 weeks 5 days 22 hours ago) and read 3472 times:

Quoting Ejmmsu (Reply 9):
When i flew US last week, their "hawking" of the credit card was annoying and unprofessional. FA's walking up and down the aisle saying "US credit card anyone.. US credit card..." almost as tacky as the tray-table advertising.

Well, I don't think you can call it unprofessional when it is sanctioned by their employers, who determine what is an is not professional in their workplace. It can, however, be annoying, but I do understand why some of the F/As do it, considering how their salaries, benefits and pensions have been ransacked.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
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