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Toronto Pearson Voted "Best Global Airport 2006"  
User currently offlineLegallykev From Canada, joined Jul 2005, 109 posts, RR: 0
Posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6769 times:

Source: www.gtaa.com

Date of Release: Oct 30, 2006

The Greater Toronto Airports Authority (GTAA) is pleased to announce that Toronto Pearson International Airport has been selected as the "Best Global Airport 2006" by the Institute of Transport Management (ITM).
The award is granted on the basis of the ITM’s annual aviation research program, conducted by the Institute’s research team, that sets out each year to establish which airport has demonstrated the political leadership and commitment backed by considerable investment. The findings of the institute followed an extensive research program through testimonies from users of Toronto Pearson and airports across North America and other global regions.

The ITM noted that Toronto Pearson has become a growing force within North America, and wider destinations, for its excellent facilities and customer focused attitude towards passengers. In making its decision, the ITM Awards Committee commented that Toronto Pearson’s strong management structure has enabled the airport to meet current industry demands through its high operational standards and focus on service excellence. They also praised many other facets of the GTAA’s operations and the fact that the GTAA has positioned Toronto Pearson to handle the challenges that lie ahead because of its foresight.

Commenting on receipt of the award, GTAA President and CEO John Kaldeway said: "We have established a model emulated by other airports and have set the standard for how an airport can be run. Receiving an award of this nature solidifies what we already know and proves that we are on the right path."

The ITM is an organization formed in the United Kingdom in 1977 with the express aim of providing further education and information to transport managers.

The GTAA is the operator of Toronto Pearson International Airport, one of the largest airports in North America in terms of passenger and air cargo traffic. In 2005, the airport handled nearly 30 million passengers.

51 replies: All unread, showing first 25:
 
User currently offlineJamincan From Canada, joined Aug 2006, 775 posts, RR: 0
Reply 1, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6746 times:

??? This came out of left field.

User currently offlineEHHO From Bulgaria, joined Dec 2005, 815 posts, RR: 7
Reply 2, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6735 times:

I haven't been to the new Asian airports like HKG, BKK, ICN, KIX, but of what I've seen the new international terminal in Toronto is certainly the most ergonomical facility there is. For North-America, it must the best by really far. Well done YYZ!


"Get your facts first. Then you may distort them as much as you please" -- Mark Twain
User currently offlineYOWza From Nepal, joined Jul 2005, 4887 posts, RR: 15
Reply 3, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6722 times:

Wow! I am frankly quite shocked by this assessment. I could probably name a dozen better airports without having to think about it... Still good for the GTAA I guess.

YOWza



12A whenever possible.
User currently offlineCessnapimp From Canada, joined Oct 2001, 1320 posts, RR: 19
Reply 4, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6723 times:

Institute of Transport Management. Sounds like someone's tax writeoff organisation.

Have they ridden the vomit comet? (cable car)


User currently offlineLailaiYYZ From Canada, joined Apr 2006, 32 posts, RR: 0
Reply 5, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6711 times:

They certainly make good use of their "highest landing fee" in the world.. eh?

User currently offlineCF188A From , joined Dec 1969, posts, RR:
Reply 6, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6704 times:

how much is their landing fee?

User currently offlineMissedApproach From Canada, joined Oct 2004, 713 posts, RR: 2
Reply 7, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6698 times:

Quoting YOWza (Reply 3):
I could probably name a dozen better airports without having to think about it

Is Ottawa one of them?  Wink
They must've made some big changes at Pearson since 2000, because I found it to be an incomprehensible dive at the time, with security staff that could charitably be called curt.



Can you hear me now?
User currently offlineNz748 From New Zealand, joined Sep 2006, 34 posts, RR: 0
Reply 8, posted (7 years 10 months 3 weeks 1 day 14 hours ago) and read 6684 times:

This is no surprise to me.

I've been to the likes of HKG, SIN, ICN, KIX and others good airports such as DXB and SFO, but Toronto's new international terminal tops them all.

The cleanliness, large open spaces and proactively friendly staff is all very refreshing after a longhaul flight.

Well done!

NZ748



A commercial aircraft is a vehicle capable of supporting itself aerodynamically and economically at the same time.
User currently offlineFLYYUL From Italy, joined Jun 2000, 4980 posts, RR: 51
Reply 9, posted (7 years 10 months 3 weeks 1 day 13 hours ago) and read 6639 times:

Really?

While T1 is quite nice and efficient, it cant beat the WorldGateway in Detroit.


User currently offlineKLMA330 From Canada, joined Feb 2005, 697 posts, RR: 2
Reply 10, posted (7 years 10 months 3 weeks 1 day 13 hours ago) and read 6617 times:

YYZ and BEST in the same sentence sounds like some kind of a joke to me... but if that's what they're saying.....

User currently offlinePlanemaker From Tuvalu, joined Aug 2003, 6180 posts, RR: 34
Reply 11, posted (7 years 10 months 3 weeks 1 day 13 hours ago) and read 6615 times:

Quoting Jamincan (Reply 1):
This came out of left field.



Quoting YOWza (Reply 3):
I am frankly quite shocked by this assessment.



Quoting Cessnapimp (Reply 4):
Institute of Transport Management. Sounds like someone's tax writeoff organisation.

Can't be much of an Institute. I went to their web site and they don't have any info on the GTAA's "Award"!

http://www.itmworld.com/award_archieve_listing.php?iCategoryId=81



Nationalism is an infantile disease. It is the measles of mankind. - A. Einstein
User currently offlineJamincan From Canada, joined Aug 2006, 775 posts, RR: 0
Reply 12, posted (7 years 10 months 3 weeks 1 day 12 hours ago) and read 6556 times:

I think the thing that is surprising is that it seems to be referring more to the management of the airport and not the design. Personally, I kind of like the new terminal, but YYZ is one of the last airports I would call well managed.

User currently offlineKiramakora From Argentina, joined Aug 2006, 547 posts, RR: 0
Reply 13, posted (7 years 10 months 3 weeks 1 day 12 hours ago) and read 6480 times:

I just did a transfer from the HKG AC flight to the EWR flight and can think of over 20 airports better than YYZ.

User currently offlineParisien From France, joined Dec 2000, 823 posts, RR: 1
Reply 14, posted (7 years 10 months 3 weeks 1 day 12 hours ago) and read 6461 times:

yay, i was surprised too...thinking that toronto has probably improved a lot in the last few years ? But then again, as somebody commented above the award seems to focus on management, and proactive service etc....

User currently offlineRicardoFG From Spain, joined Feb 2005, 677 posts, RR: 0
Reply 15, posted (7 years 10 months 3 weeks 1 day 6 hours ago) and read 6273 times:

Quoting Cessnapimp (Reply 4):
Have they ridden the vomit comet? (cable car)

Riding in that thing everyday is like final approach into FCO!


User currently offlineWowpeter From Hong Kong, joined Oct 2006, 156 posts, RR: 0
Reply 16, posted (7 years 10 months 3 weeks 1 day 5 hours ago) and read 6217 times:

Quoting Nz748 (Reply 8):
This is no surprise to me.

I've been to the likes of HKG, SIN, ICN, KIX and others good airports such as DXB and SFO, but Toronto's new international terminal tops them all.

The cleanliness, large open spaces and proactively friendly staff is all very refreshing after a longhaul flight.

Well done!

NZ748

Hum... I repect your opinion on this matter but I do have a different thought with regards to YYZ compare to HKG, ICN and DXB, etc... The new terminal at YYZ is nice but it is no where close to be superior to many airports in asia. This is my personal opinion of course and I have been to all of these airports many many times. One thing I do agree is that YYZ is probably the best airport in North America and it is built to the same standard as many Asians airport. But in order to call it the best, a lot more work needs to be done by YYZ, one of the major issues is transport to the city... Anyway, this is just my opinion...

Pete


User currently offlineUpperDeck79 From Finland, joined Feb 2005, 1139 posts, RR: 2
Reply 17, posted (7 years 10 months 3 weeks 1 day 5 hours ago) and read 6217 times:

Quoting Nz748 (Reply 8):
I've been to the likes of HKG, SIN, ICN, KIX and others good airports such as DXB and SFO, but Toronto's new international terminal tops them all.

It's quite weird that you compare one terminal to whole airports and decide that the winner is the terminal when the rest of the airport can be as bad as it gets.



AY and ANA rock!
User currently offlineReidYYZ From Kyrgyzstan, joined Sep 2005, 536 posts, RR: 0
Reply 18, posted (7 years 10 months 3 weeks 1 day 3 hours ago) and read 6168 times:

Quoting CF188A (Reply 6):
how much is their landing fee?

Depends on a/c type, but A330 in YYZ is $10,600.00 vs. $2,000.00 in CDG.


User currently offlineSLCUT2777 From United States of America, joined Dec 2005, 4056 posts, RR: 11
Reply 19, posted (7 years 10 months 3 weeks 1 day 2 hours ago) and read 6133 times:

Quoting Jamincan (Reply 1):
??? This came out of left field.

Obviously some writer who loves the NDP and their economic development policies!  laughing 

Quoting ReidYYZ (Reply 18):
Depends on a/c type, but A330 in YYZ is $10,600.00 vs. $2,000.00 in CDG.

This makes YYZ a VERY expensive airport to do business with for ANY airline. If this fee is across the board and is similar for other aircraft types including a 737, it is why your highly unlikely to see WN ever offer service to YYZ. It ranks as high or higher than the costs at MIA, SEA or DFW (DEN was also in this group until 2-3 years ago) for U.S. airports.

Quoting Jamincan (Reply 12):
I think the thing that is surprising is that it seems to be referring more to the management of the airport and not the design. Personally, I kind of like the new terminal, but YYZ is one of the last airports I would call well managed.

Both the ITM and the GTAA still live 20 years in the past when AC was a Crown Corporation owned and operated by the Federal Government of Canada.  sarcastic   rotfl 



DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
User currently offlineTrekster From , joined Dec 1969, posts, RR:
Reply 20, posted (7 years 10 months 3 weeks 1 day 1 hour ago) and read 6109 times:

I did not really like the airport when i flew there with BA.

Check was murder, not alot of shops landside, i cant recall airside as had to walk very fast to the plane (oh the joys of standby) Security was a laugh, no line i can recall, jsut people standing around with the que almost to the door.


User currently offlineSanjet From Canada, joined Mar 2005, 180 posts, RR: 0
Reply 21, posted (7 years 10 months 3 weeks 1 day ago) and read 6035 times:

Quoting CF188A (Reply 6):
how much is their landing fee?

A 747 will cost $13,000 per landing in YYZ.



Will Fly For Food!
User currently offlineNaritaflyer From Japan, joined Apr 2006, 549 posts, RR: 1
Reply 22, posted (7 years 10 months 3 weeks 23 hours ago) and read 6027 times:

I think to say that YYZ is the best global airport in the world is a joke. Also, please see the source of the award: Institute of Transport Management? Who?
I'm getting tired of various organisations awarding some dubious awards to airlines or airports. Most of these awards brandied about by various airlines are handed out by organisations I have never heard of.


User currently offlineLnglive1011yyz From Canada, joined Oct 2003, 1608 posts, RR: 15
Reply 23, posted (7 years 10 months 3 weeks 23 hours ago) and read 5990 times:

Quoting Cessnapimp (Reply 4):
Have they ridden the vomit comet? (cable car)

HAHAHA. I have, and I needed a nice combination of Percoset, Dramamine and Robaxacet after I got off.. What a joke.

Guess what folks? Your AIF (Airport Improvement Fee) is going to go up, and so will the cost of landing a plane at YYZ.

This will give them even more power to up the ante.

1011yyz



Pack your bags, we're going on a sympathy trip!
User currently offlineDgehfx From Canada, joined May 2001, 132 posts, RR: 0
Reply 24, posted (7 years 10 months 3 weeks 22 hours ago) and read 5967 times:

How perverse!
I challenge anyone arriving for the first time into Terminal 1 to find the city bus stop. The signage is inadequate. Some elevators don't go to all floors - but there's no sign to tell you this. The escalators are not near entrance doors. There's nowhere to get information on local ground transport, you just have to wander the pavement - if you find the right level - and read signs, without a map of the city, mind you. There's a Down escalator before the security wall but not an Up escalator. Of course no passenger has ever had to return to the ticketing hall and certainly airport staff only travel one way.
The building is monochromatic white with the charm of a hockey arena. I admit there's an interesting work of art, as you pass the security wall, of stained glass people falling from the sky!
I just tried the new light rail system that runs from the long term car park to terminals 1 and 3. It felt like a corduroy road.
It's not all bad. There are lots of baggage carts - for pay - which is great for all the people who arrive already carrying Canadian currency. There's no place to acquire Canadian currency in the baggage hall, though. There's also WiFi service - also for pay.
There's no light rail transport connecting the airport with the city. This is standard at true global airports, eg. FRA, CPH, LHR, SYD, MAD, CDG.


25 Post contains links and images YOW : Yup. I agree 100%. The WorldGateway is ultra-efficient. Exactly. What kind of credentials does this institute, which no one has seemingly ever heard
26 BeechNut : I think Terminal 1 sucks. I agree with the baggage cart issue. Utter nonsense in an airport, serving international passengers, to require Canadian coi
27 YOW : BeechNut, have you ever tried using YHM? That would probably cut 2 hours off your journey time. Even Porter's new YUL-YTZ service, for which I believ
28 Voodoo : Having not been there for two years...whats this cable car/vomit comet thing referred to above?
29 Post contains images AirbusfanYYZ : As a frequent passenger through YYZ especially T1, I can't imagine it being voted the best Global Airport. Despite my misgivings about the sterile T1,
30 SLCUT2777 : YVR especially is a great facility having been there in the last month myself. It is also far and away less expensive than YYZ let alone it's close U
31 RicardoFG : Flyglobespan first flight into YYZ is this Friday from MAN.
32 SLCUT2777 : I think for international flights that get high fares (from Europe, Asia, South America) the high fee model works, but for domestic and USA trans-bor
33 Congaboy : Maybe the landing fees are so high at LPBIA because they are busy buying off and creating organizations like ITM. Never heard of it...and like many ha
34 SLCUT2777 : Now DEN on the other hand has seen their fees drop by over one third in the last couple of years. Selling off the real property from the old Stapleto
35 ZschocheImages : KIX and HKG are the best of the Asian airports. I would like to get to BKK sometime. Well said! I feel that way also. The new terminal at IAH is pret
36 Legallykev : Doesn't the government have something to do with the rents, which somehow affects the fees or something like that? I never really understood that peti
37 SLCUT2777 : While Transport Canada charges rent for the facilities at airports, the GTAA loves to pass the blame onto TC for the high costs of this facility. Thi
38 Congaboy : Spot on, SLC. The GTAA are empire-builders, and at some point companies and customers are gonna make another choice. Do some checking on how many peo
39 Yegbey01 : YYZ is not even near what HKG and ICN look like. From the space mamagement, and pax friendly psrecpective...these ITM guys are a joke!!! YYZ has NO SH
40 Post contains images SLCUT2777 : YVR is so much better for shopping than YYZ this makes me laugh out loud!
41 CayMan : Well except for the fact that you are aware that TC charges GTAA 2/3 of the rent it collects and YYZ represents a little less than half all of the na
42 Ultrapig : You gotta be kidding-spawled out all over and you have to hard stand a commuter jet and then be bussed to the mail temrinal and walk a while. Not that
43 Hotelbravo : Sorry, but any airport where you have to collect your luggage, clear customs and put your luggage back on the belt yourself as a transfer passager sco
44 AirbusfanYYZ : This will no longer happen at YYZ once the new International Pier F is operational in 01/2007 for something like GRU-YYZ-NRT. However, if you're goin
45 SLCUT2777 : This is a standard practice at YVR as well, so i can only assume that it is standard protocol at all Canadian airports after an International flight
46 Post contains images Alibo5NGN :
47 Hotelbravo : Add to that NRT-YYZ-USA, or just-about-anywhere-in-the-world-YYZ-USA. A sizeable fraction of YYZ transfer passengers I'd say. I know it isn't a YYZ-s
48 YOW : If that's the case then why is there practically no shopping in T1, why aren't there any CRJ-100/200 capable loading bridges? The GTAA spends money l
49 CF188A : Is there a website which states how much each aircraft will cost upon landing at YYZ?
50 Post contains images Swissy : Agree, it is pretty sad..... but no wonder by these extreme high lease of space..... They are asking way too much for space, no one with a "brain" wo
51 Yow : I guess then Jazz uses bridges at other airports since the other fees are half the price at the other airports, so they can justify spending the 80 b
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