Aaden From United States of America, joined Jan 2006, 835 posts, RR: 0 Posted (7 years 9 months 1 week 5 days 2 hours ago) and read 4128 times:
hey guys, I'm not sure if this is the right place to post this or not. I have recently flown on AA American west and f9 I was wondering why the pilots tell us little or nothing about the flight? On American west and f9 I got minimal info; basicly a flying time, a flight attendents prepare for takeoff and arrival. On AA yesterday I heard abosolutly nothing on three flights not even a flight attendents prepare for.... why is this?
PEK18R36L From China, joined Dec 2005, 107 posts, RR: 0
Reply 1, posted (7 years 9 months 1 week 4 days 21 hours ago) and read 4055 times:
In Asia I've noticed it varies by airline. On most airlines once we've established cruising altitude, someone from the cockpit will give flight time, a updated ETA, destination weather, and initial cruising altitude.
A lot of airlines will also give weather en-route and planned altitude changes during the flight. Many Chinese airlines - including KA - will give a list of cities and major geographical features to be overflown enroute.
However I've noticed a growing trend in the region of pilots calling the chief purser, passing much information to him/her, and letting the cabin staff do most of the detailed informational announcements.
Frankly, I'm happy to give up on the announcements from the office up front if I can have a PTV with detailed flight information and the equivalent of UA's channel 9.
In China, everything is possible - but nothing is easy.
JD747 From Spain, joined Nov 2006, 47 posts, RR: 0
Reply 2, posted (7 years 9 months 1 week 4 days 20 hours ago) and read 4039 times:
I guess it depends if the pilot is the mood. At least, that was my impression in the last flight I made last month from MAD to AMS with Vueling (VY), because in the flight from MAD to AMS the pilot didn't say a single word, and on the other hand, in the return flight to MAD the pilot gave us a lot of information about the flight (ETA, altitude, temperature, route, etc)
Iahflyr From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 4, posted (7 years 9 months 1 week 4 days 18 hours ago) and read 3991 times:
I know from a very reliable source, an airline check airmen that his airline is very interested in the flight deck making PA's about the flight, except for flights when passengers could be sleeping such as the red eye or a LOOOONG over water flight.....so why don't they keep passengers informed is a valid question that goes unanswered.
Things to keep in mind!
1. They're overwhelmed with their tasks and ID'ing NAVAIDS...NOT
2. They're talking to ATC constantly asking for a ride report....NOT
3. They're having Webster tell them how to spell intersections...........MAYBE
4. They're not sure about the flight plan or time enroute........NOT
5. They're afraid of the mic...............................................HMM
6. Don't give a damn........................................................LIKELY
7. Looking for the wi fi connection on their laptop.................NOT LIKELY
8. Flight attendants don't want to hear their babbling and they're hopping to get lucky on the overnight............LIKELY
9. They're bitching about having to work 14 days this month....AHH HUH
10. They're on the landline...............
I really don't often care about the PA's to be honest as most of my flying I have some sort of idea what is happening, especially when you see the sun on each side of the airplane about 5 times, even I figure out we are holding......and I like most pilots and they do bail me out of bad things often and are friends, but come on, let the nervous and fear of flying passengers feel at ease with some nice words of wisdom from the knob turners!
Happy Thanksgiving to a.netrz.
Any views shared are strictly my own and do not a represent those of any former employer.
SkyexRamper From , joined Dec 1969, posts, RR:
Reply 5, posted (7 years 9 months 1 week 4 days 15 hours ago) and read 3913 times:
Because they aren't nice...hehe.
I flew Midwest MKE-MSP to take some pics for a few hours and the captain going up was so not awake or even prepared for the day. 1: He could be barely heard because he had his mic too close to his mouth, all I really heard was wind noise from his breath and his tone of voice sounded grumpy. 2: He didn't prepare his short speech, just went with the flow. 3: Like a previous midwest flight, the captain didn't even acknowledge us until we were almost at cruise, about 30mins after pushing from the gate. No good morning, welcome aboard while at the gate or even shortly after take-off.
Eurohub From United Kingdom, joined Jan 2005, 236 posts, RR: 0
Reply 6, posted (7 years 9 months 1 week 4 days 15 hours ago) and read 3886 times:
Quoting JD747 (Reply 2): I guess it depends if the pilot is the mood
That sounds like a fair comment in my experience as pax.
Quoting Iahflyr (Reply 4): but come on, let the nervous and fear of flying passengers feel at ease with some nice words of wisdom from the knob turners!
Exactly. I flew BHX-FRA last week with LH Regional operated by EW on a 143. The pilot took great care to introduce himself and his colleague in German and English before departure - info about which runway, direction, cities we would fly over and likely points at which turbulence would be experienced. We got more of the same over Liege advising what could to be seen to the left and right of the a/c; and more again when we made what seemed like a 180 midway through the descent into FRA, "Folks, just in case you think I've decided to go back to Birmingham, ATC have asked us to enter a hold..."
Compare that to my return flight the next day on an LH 733 where the First Officer mumbled something quietly somewhere over the English Channel when no-one from the flight deck had had the courtesy to say anything pre-departure and no-one said anything further. It gave a very poor impression of these guys compared with the very favourable one given by their Regional colleagues.
At the end of the day its about customer service and that is everybody's responsibility!
Forget A vs B - Give me E or BAe any day of the week!
S5FA170 From United States of America, joined Sep 2005, 534 posts, RR: 4
Reply 7, posted (7 years 9 months 1 week 4 days 5 hours ago) and read 3691 times:
At my airline, as far as I can tell (I've never actually asked a pilot about this...) my airline "requires" one announcement welcoming everyone aboard the flight prior to closing the main cabin door and one about 15-25 minutes prior to landing.
Most pilots include in the pre-departure announcement time en route, weather at the destination, any weather along the route (along with the anticipated ride) and an introduction of the cockpit and cabin crew.
The one prior to landing usually includes distance to the airport, weather at the airport, whether or not they are anticipating turbulence on the way down, and a thank you for choosing to fly us today.
Other than that, they have to say "Flight Attendants prepare for departure" and "Flight Attendants prepare for approach and landing" upon descending through 10,000 feet.
Any other announcement made during flight is apparently solely at the pilots discretion. Some pilots don't turn off the fasten seatbelt sign until we've reached cruising altitude, and always accompany that with a "Folks we've reached our final crusing altitude..." announcement. Some captains like to give us geography lessons every 15 minutes. And some pilots like to get on the PA for 5-10 minutes at a time going over how new and techonoligically advanced our E-170 is, and how much we enjoy having them at our airline, and how much we hope they enjoy flying on them. (I love my airplane, too. But I'm tired of hearing about our "Brand New Embraer 170!")
After doing this for a year and a half I can say, I usually don't listen to what the guys up front over the PA say once I determine its not for me. If they need me, they'll call me. However, I always am listening in the back of my mind, somewhere, just in case what they're saying is "Flight Attendants, be seated." anticipating some very rough air.
ABQopsHP From United States of America, joined May 2006, 849 posts, RR: 3
Reply 8, posted (7 years 9 months 1 week 4 days 5 hours ago) and read 3677 times:
Ok someone has to say it....its not AmericaN west its AmericA west but I digress....HEH. Sorry but that has always grated on me, especially when I worked in ELP and our gate was between 2 AA gates and their pax would come over and yell at us for something happening on the AA flights.
As for your question about the pilots not telling us much? From CRP to HOU on WN, not a peep. But from HOU-ABQ it was chatty Kathy all the way there. What the wx was in ABQ, what route we were going to take, what the outside temp was at 33k feet. You asked for it you got it from that pilot.