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Claiming Your Bag At The Carousel.....  
User currently offlineSapphireLHR From United Kingdom, joined Mar 2006, 103 posts, RR: 0
Posted (7 years 11 months 1 day 14 hours ago) and read 2460 times:

Recently few to Tenerife to get some warmth in these old bones. At the carousel a lady standing next to me was waiting for her bag. First she struggled to turn a black hard cased bag over to get to the handle, she then let go. She then tried again to a blue soft bag. After grabbing a black and green case which she adamantly refused to let go of , and holding on tightly walking by the side of the belt she managed to clear about half a dozen people aside before letting go.....Being a nice guy I offered to remove her bag for her and asked her let me know which was hers and I'd lift it off for her. Eventually after three aborted case removals she picked out and confirmed her bag as being a bright pink and blue soft, wheelie case.................
She had no idea what her bag looked like. This isn't the first time I've noticed this. I can understand if the bag is like everyone elses black hard / soft case but it always seems to be the brightly coloured case they can't remember. Has anyone else noticed this phenomenam?

19 replies: All unread, jump to last
 
User currently offlineCxsjr From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 11 months 1 day 13 hours ago) and read 2428 times:

Oh yes, I'll never cease to be amazed at the number of people who, seemingly, couldn't pick their own face out in an ID parade!

What also ceases to amaze me is the number of people who will stand and watch while less able people try to retrieve their bags from the carousel. I was in PER earlier this year and saw an elderly gentleman (from round the other side) trying to lift his bag, losing his balance, then being dragged onto the carousel himself! One passenger pulled him off the carousel, minus his bag .... and his false teeth which had fallen out onto the belt! I tried to spot the emergency stop button but couldn't but by this time, thankfully, he was safe. However, the humiliation of his gnashers doing the rounds was obvious; I felt so sorry for him!

In another incident at NCL, I ended up in an argument with customs officers who stood next to the belt, seemingly unfaized, while several passengers struggled to clear a pile up of bags caused by too many coming out at once onto the carousel. I commented on them only watching and met with a "not our job" attitude .... grrrrrr! I get the impresion that had I not only come from LHR, I would've been in for a full luggage search  mad 


User currently offlineLH648 From Kazakhstan, joined Sep 2006, 579 posts, RR: 0
Reply 2, posted (7 years 11 months 1 day 13 hours ago) and read 2428 times:

May be it's colour-blindness?


I hate Lufthansa
User currently offlineElectech6299 From United States of America, joined Aug 2005, 616 posts, RR: 3
Reply 3, posted (7 years 11 months 1 day 13 hours ago) and read 2394 times:

Quoting LH648 (Reply 2):
May be it's colour-blindness?

Would that be blue-green or yellow-red? It's hard to be so color-blind that you can't tell hot pink from black.

My theory is either a) the woman had memory or cognitive problems (possibly medication related, or stress-induced) and couldn't remember what bag she packed; or b) Someone else helped her pack her bag, and carrying to the car, and curbside, and so she had only seen her bag once (or not at all) and forgot what bag they had packed for her; or c) she was "shopping" and trying to make off with something of value she could manage (e.g. not too heavy)

Considering "a" above the most likely, I have heard that some prescription anti-nausea medications can cause temporary short-term memory loss. Anyone else heard/experienced/have medical knowledge of this? Sounds like a very bad side effect, no? Memory loss during airline travel is a recipe for disaster!



Send not to know for whom the bell tolls...it tolls for thee
User currently offlineTinkerBelle From , joined Dec 1969, posts, RR:
Reply 4, posted (7 years 11 months 1 day 13 hours ago) and read 2391 times:

On a different note, customs at Manila wouldn't let me leave the airport with my bags without my baggage claim tag which I had lost although the name on the bag and the one on my passport matched. What a joke! I threw a fit.

User currently offlineIowaman From United States of America, joined May 2004, 4428 posts, RR: 6
Reply 5, posted (7 years 11 months 1 day 12 hours ago) and read 2364 times:
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One of my biggest gripes is when the whole family has to go up next to the belt and watch for bags, using up space for other people who need to get in there and get their bag, when only the Dad actually grabs any of the bags.

User currently offlineTK787 From United States of America, joined Jan 2006, 4461 posts, RR: 12
Reply 6, posted (7 years 11 months 1 day 12 hours ago) and read 2347 times:

I find baggage claim to be primitive. I once came up with a system of putting barcodes on luggage, and when they shoot out to the carousel your name pops up on the display above. This way you don't have to crowd the opening at the carousel. But then again, it is easier to ship and just go with only carryon stuff.

User currently offlineLostturttle From Bermuda, joined Dec 2006, 140 posts, RR: 0
Reply 7, posted (7 years 11 months 1 day 12 hours ago) and read 2347 times:

Quoting Electech6299 (Reply 3):
or c) she was "shopping" and trying to make off with something of value she could manage (e.g. not too heavy)

I remember a time when Agents, or Security would have someone posted near the belt exit area to check luggage tags vs claim tags that the CSA had stapled with your tickets on checkin. I guess security nowadays is more concerned with what goes in the airport than what goes out!

Also makes me wonder just how much lost baggage is the airlines fault vs "shopping" at the belt?

And what airports around the world should I try to arrive at the belt in a hurry to make sue I am reunited with my bags?


User currently offlineSNATH From United States of America, joined Mar 2004, 3247 posts, RR: 22
Reply 8, posted (7 years 11 months 1 day 12 hours ago) and read 2342 times:

Quoting LH648 (Reply 2):
May be it's colour-blindness?

I am color blind, but I have no problem picking out my bright blue suitcase from all the black ones!  Smile

Tony



Nikon: we don't want more pixels, we want better pixels.
User currently offlineItsjustme From United States of America, joined Apr 2004, 2782 posts, RR: 9
Reply 9, posted (7 years 11 months 1 day 12 hours ago) and read 2339 times:

Quoting TinkerBelle (Reply 4):
On a different note, customs at Manila wouldn't let me leave the airport with my bags without my baggage claim tag which I had lost although the name on the bag and the one on my passport matched. What a joke! I threw a fit.

Just curious - when you say "the name on the bag" are you referring a tag of some sort that can be easily removed and replaced with another? What I mean is, what's to stop you from randomly grabbing a piece or two of luggage off the carousel, ripping off the tag that's already on the bag and affixing one that's been pre-written to match your passport?
Don't fault the customs agents for doing their job. You're the one who lost your claim tag.


User currently offlineDernierVirage From China, joined Aug 2006, 228 posts, RR: 0
Reply 10, posted (7 years 11 months 1 day 12 hours ago) and read 2328 times:

Quoting TinkerBelle (Reply 4):
On a different note, customs at Manila wouldn't let me leave the airport with my bags without my baggage claim tag

Interesting to hear this - in China, they check your baggage check in tags at arrival on domestic flights, but not international, which I have never understood !


User currently offlinePLANAR From United States of America, joined Dec 2006, 155 posts, RR: 0
Reply 11, posted (7 years 11 months 1 day 10 hours ago) and read 2258 times:

In India, non-travelling people are not allowed inside the airport and hence shopping at the carousel belt isn't normally a concern.

Plus at most Indian airports, security is adamant on matching your luggage tickets on the bag and on your boarding pass.

You can be sure that even if you personally say your sincere goodbyes and thanks to everyone who handled your flight, your baggage will either be alone on that rotating belt or would have been kept aside for you.

Surprisingly - Even though Indians are notorious for carrying huge baggages - In domestic flights, I have hardly noticed any misplaced luggage!

In my 50+ flights on various domestic airlines - not once did mine or any of the passengers luggage ever went missing!

Sorry for this little digression - Back to the topic.



Flim-Flam Balderdash...
User currently offlineJAGflyer From Canada, joined Aug 2004, 3565 posts, RR: 4
Reply 12, posted (7 years 11 months 1 day 9 hours ago) and read 2197 times:

Quoting Iowaman (Reply 5):

Me and my family do a "zone" maneuver. We all take different spots around the carousel and grab whatever we see belongs to us.



Support the beer and soda can industry, recycle old airplanes!
User currently offlineDLPMMM From United States of America, joined Apr 2005, 3596 posts, RR: 10
Reply 13, posted (7 years 11 months 1 day 8 hours ago) and read 2110 times:

Quoting Iowaman (Reply 5):
One of my biggest gripes is when the whole family has to go up next to the belt and watch for bags, using up space for other people who need to get in there and get their bag, when only the Dad actually grabs any of the bags.

I'm with you, It drives me nuts!

Even worse is that all these people (many of whom do not even need to be at carousel side) can't take 2 steps back from the carousel so other people who are not crowding in can see and retrieve their bags.

Morons!

Some airports have a yellow "stay behind" line around the carousels about 1 meter from the edge. A very nice experience when it is observed.


User currently offlineBond007 From United States of America, joined Mar 2005, 5434 posts, RR: 8
Reply 14, posted (7 years 11 months 1 day 7 hours ago) and read 2058 times:

Quoting DLPMMM (Reply 13):
Some airports have a yellow "stay behind" line around the carousels about 1 meter from the edge. A very nice experience when it is observed.

This is a great idea ... I've seen the line even further from the carousel ... make's it easier for everyone!


Jimbo



I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
User currently offlineSSTsomeday From Canada, joined Oct 2006, 1276 posts, RR: 1
Reply 15, posted (7 years 11 months 1 day 7 hours ago) and read 2004 times:

Quoting TinkerBelle (Reply 4):
On a different note, customs at Manila wouldn't let me leave the airport with my bags without my baggage claim tag which I had lost although the name on the bag and the one on my passport matched. What a joke! I threw a fit.

Actually, getting off a plane, making my way to baggage claim to collect my suitcase, and jockeying for position among hundreds of people around a carousel is a stressful time for me, because I know that in most airports my suitcase is open game for theft until I get my hands on it. Most airports lack any kind of monitoring whatsoever, since that is the airline's responsibility and they are so strapped that they don't want to pay for the security personnel to check baggage claim tickets.

I WISH all airports had security people at the exit doors ensuring that nobody was leaving with other people's bags. The passengers WITHOUT their tags and a story are most likely the thieves or the ones who have taken the wrong bag by mistake.



I come in peace
User currently offlineTinkerBelle From , joined Dec 1969, posts, RR:
Reply 16, posted (7 years 11 months 1 day 5 hours ago) and read 1895 times:

Quoting Itsjustme (Reply 9):
Just curious - when you say "the name on the bag" are you referring a tag of some sort that can be easily removed and replaced with another? What I mean is, what's to stop you from randomly grabbing a piece or two of luggage off the carousel, ripping off the tag that's already on the bag and affixing one that's been pre-written to match your passport?
Don't fault the customs agents for doing their job. You're the one who lost your claim tag.

Ofcourse it is a removable tag that the airline put on it....but what's the point of doing this really? I could name what was in the bag and you can normally tell if the tag has been tampered with. It wasn't....I understand it's safer to do that in some parts of the world but imagine implementing that rule at LAX. It'd take you 4 hours just to get out of the airport.


User currently offlineCxsjr From , joined Dec 1969, posts, RR:
Reply 17, posted (7 years 11 months 1 day 4 hours ago) and read 1826 times:

Quoting Bond007 (Reply 14):
Some airports have a yellow "stay behind" line around the carousels about 1 meter from the edge. A very nice experience when it is observed

.... it's OK if you happen to have 1.5m long arms so you can reach your bag! biggrin 


User currently offlineSJCRRPAX From , joined Dec 1969, posts, RR:
Reply 18, posted (7 years 11 months 1 day 4 hours ago) and read 1794 times:

Quoting LH648 (Reply 2):
May be it's colour-blindness?

Genitically it is extremly rare for a woman to be color blind. However, I imagine they could have damage to some of the rods and cones... I once waited for my dark green suitcase for way too long, till I realized the lighting made the green look like black. I also jumped off a shuttle bus once with someone elses suitcase and lucky that a bunch of the people on the shuttle bus were yelling at me that I got the wrong suitcase. Embarrased. Like they say, always check the tag. My wife now ties a polka-dot ribbon on my suitcase ever since the bus incident.

[Edited 2006-12-28 19:52:08]

[Edited 2006-12-28 19:52:39]

User currently offlineJamesbaldwyn From , joined Dec 1969, posts, RR:
Reply 19, posted (7 years 11 months 1 day 3 hours ago) and read 1780 times:

Most of the time its stress. We all know how crowded it can get in arrivals and everywhere else too. But this seems a bit extreame lol

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