Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Finnair Passengers Stuck In Dubai  
User currently offlineFFlyer From United States of America, joined Nov 2001, 733 posts, RR: 0
Posted (7 years 8 months 3 weeks 3 days 11 hours ago) and read 10761 times:

A Finnish friend told that a Finnair flight from Helsinki to Goa was diverted to Sharjah (?) due to engine problem. Finnair hasn't been able to book the pax to any other flight, and the passengers have had to sleep on the terminal floor. They can continue their trip some time tomorrow after been spent 2 nights at the airport! Isn't anybody flying from Sharjah to Goa? How far is DBX from Sharjah? Emirates sure would have flights to accommodate the AY pax. But it would be expensive for Finnair...it is much cheaper to have them sleep on the floor.

32 replies: All unread, showing first 25:
 
User currently offlineUpperDeck79 From Finland, joined Feb 2005, 1139 posts, RR: 2
Reply 1, posted (7 years 8 months 3 weeks 3 days 11 hours ago) and read 10731 times:

Quoting FFlyer (Thread starter):
A Finnish friend told that a Finnair flight from Helsinki to Goa was diverted to Sharjah (?) due to engine problem.

The flight is a charter flight Helsinki-Sharjah-Goa with a B752. The stop was already in the schedule, not a divertion.

But yes, the pax are stuck there since there were no available aircraft to charter for the Sharjah-Goa-Sharjah(-Helsinki) legs...



AY and ANA rock!
User currently offlineWSOY From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 8 months 3 weeks 3 days 11 hours ago) and read 10702 times:

from http://www.hs.fi/kotimaa/artikkeli/M...uorokaudeksi/1135223965539?ref=rss

A fault has been detected in one of the hydraulic pumps [of a 757] just before a technical stop at Sharjah en route to Goa. A mechanic is to be flown in from Finland tonight. Hotel rooms in Sharjah are hard to come by at the moment (Hajj?) but are being sought for travelling families and the elderly. The airport in Goa is under maintenance as well and closed until tomorrow morning. The over 200 passengers had to sleep on the floor of the airport (why no benches then?), and no proper meals were being served according to the passengers.


User currently offlineFFlyer From United States of America, joined Nov 2001, 733 posts, RR: 0
Reply 3, posted (7 years 8 months 3 weeks 3 days 10 hours ago) and read 10575 times:

Quoting WSOY (Reply 2):
The over 200 passengers had to sleep on the floor of the airport (why no benches then?), and no proper meals were being served according to the passengers

If the Sharjah airport has US style benches, it is impossible due to the benches having armrests between each individual seats.

No meals...that's bad!


User currently offlineLordHowe From Finland, joined Jan 2003, 728 posts, RR: 1
Reply 4, posted (7 years 8 months 3 weeks 3 days 4 hours ago) and read 10249 times:

How far is Sharjah from HEL? - A few hours! Why not send another aircraft there ...

"Because of the New Years Holidays", says the Finnair website - but why?

Regards,
LordHowe



Lord Howe Island - The Last Paradise
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 42
Reply 5, posted (7 years 8 months 3 weeks 3 days 4 hours ago) and read 10195 times:

Quoting WSOY (Reply 2):
Hotel rooms in Sharjah are hard to come by at the moment (Hajj?) but are being sought for travelling families and the elderly.

According to AY hotel rooms are always hard to come by. I remember one delay at HEL where they claimed that the nearest vacant rooms were in Lahti. I have a hard time believing that. And all those HEL-BKK delays with "NEW INFO AT" coming at 2h intervals in the middle of the night. Pathetic.



Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineSllevin From United States of America, joined Jan 2002, 3376 posts, RR: 6
Reply 6, posted (7 years 8 months 3 weeks 3 days 4 hours ago) and read 10165 times:

Quoting LordHowe (Reply 4):
How far is Sharjah from HEL? - A few hours! Why not send another aircraft there ...

Heck, how far is SHJ from DXB? Great circle mapper says it's just a handful of miles. You'd think they could have gotten everyone home on scheduled flights.

Steve


User currently offlineBA From United States of America, joined May 2000, 11153 posts, RR: 58
Reply 7, posted (7 years 8 months 3 weeks 3 days 3 hours ago) and read 10106 times:

Dubai, Sharjah, and Ajman have essentially formed one metropolitan area now. Each are in their own respective emirate (state) of the same name. The distance between Dubai and Sharjah is about 15 kilometers and the drive takes about 15-30 minutes depending on the traffic. The airport is a bit far from the city however.





Sharjah airport can be easily seen on take off from Dubai on a clear day if you are taking off towards the desert and are on the left side of the plane.



"Generosity is giving more than you can, and pride is taking less than you need." - Khalil Gibran
User currently offlineWSOY From , joined Dec 1969, posts, RR:
Reply 8, posted (7 years 8 months 3 weeks 3 days 3 hours ago) and read 10064 times:

Makes more sense to have them sent on rather than fly them back, and then down the same route again. The people waiting for their flight in Goa also need to be attended to and flown back. And the company itself has to stay afloat as well mind you.
edit: Finnair website claims there were no charters available on such a short notice due to the New Year season. The flight is now estimated at tomorrow Nov 30 8:00 hours.

[Edited 2006-12-29 22:39:16]

User currently onlineNorthstarBoy From United States of America, joined Jun 2005, 1832 posts, RR: 0
Reply 9, posted (7 years 8 months 3 weeks 2 days 21 hours ago) and read 9752 times:
Support Airliners.net - become a First Class Member!

does Finnair not have a spare MD-11 they can dispatch to Sharjah to pick everyone up and take them to Goa? and why would they need to charter an aircraft? that seems to make no sense, just pull an MD-11 or A340 off the line (or locate a spare one) and take care of the problem.


Why are people so against low yields?! If lower yields means more people can travel abroad, i'm all for it
User currently offlineFFlyer From United States of America, joined Nov 2001, 733 posts, RR: 0
Reply 10, posted (7 years 8 months 3 weeks 2 days 21 hours ago) and read 9713 times:

Quoting NorthstarBoy (Reply 9):
why would they need to charter an aircraft? that seems to make no sense, just pull an MD-11 or A340 off the line (or locate a spare one) and take care of the problem.

It's the money, of course. Cheaper to keep the pax sleeping there, than to have them accommodated with other more expensive arrangements.


User currently offlineCOSPN From Northern Mariana Islands, joined Oct 2001, 1619 posts, RR: 0
Reply 11, posted (7 years 8 months 3 weeks 2 days 21 hours ago) and read 9550 times:

SHJ DXB is just a short car or bus ride 20 mins or so depending on Traffic

User currently offlineJAAlbert From United States of America, joined Jan 2006, 1600 posts, RR: 1
Reply 12, posted (7 years 8 months 3 weeks 2 days 20 hours ago) and read 9425 times:

Quoting NorthstarBoy (Reply 9):
why would they need to charter an aircraft? that seems to make no sense, just pull an MD-11 or A340 off the line (or locate a spare one) and take care of the problem.

and of course, its a charter flight. Typically cheaper than scheduled flights, which of course, means u get stuck if the plane gets stuck


User currently offlineFridgmus From United States of America, joined Oct 2006, 1442 posts, RR: 10
Reply 13, posted (7 years 8 months 3 weeks 2 days 20 hours ago) and read 9241 times:
Support Airliners.net - become a First Class Member!

Finnair is stabbing these pax in the back. Greed, plain and simple. They need to get off their asses and do the right thing with their pax.

I don't know how true it is, but I've heard there are a few Russian planes looking for a charter that hang out at DBX??? Anybody know anything about that?

Not to mention you can't have alcohol in Sharjah!



The Lockheed Super Constellation, the REAL Queen of the Skies!
User currently offlineFAGC From South Africa, joined Aug 2006, 8 posts, RR: 0
Reply 14, posted (7 years 8 months 3 weeks 2 days 19 hours ago) and read 9084 times:

Quoting WSOY (Reply 2):
Hotel rooms in Sharjah are hard to come by at the moment (Hajj?) but are being sought for travelling families and the elderly.

Hajj pilgrimage is centred around Mecca and Medina in Saudi Arabia, some way from SHJ.
Shortage of hotel rooms can be attributed to the shopping festival which is going on in DXB, as well as the fact that it is the Eid and New Year holiday which sees a lot of people in the region coming to DXB and surrounding areas for their break.


User currently offlineLordHowe From Finland, joined Jan 2003, 728 posts, RR: 1
Reply 15, posted (7 years 8 months 3 weeks 2 days 17 hours ago) and read 8568 times:

Quoting LordHowe (Reply 4):
"Because of the New Years Holidays", says the Finnair website - but why?



Quoting Lufthansa747 (Reply 5):
According to AY hotel rooms are always hard to come by.



Quoting FFlyer (Reply 10):
It's the money, of course. Cheaper to keep the pax sleeping there, than to have them accommodated with other more expensive arrangements.

Exactly! And of course there is the question of crew working hours ...

Happy New Year Finnair - and Finnair Leisure Flights!

Regards,
LordHowe



Lord Howe Island - The Last Paradise
User currently offlineTeva From France, joined Jan 2001, 1872 posts, RR: 15
Reply 16, posted (7 years 8 months 3 weeks 2 days 16 hours ago) and read 8361 times:

Finland being part of the EU, they should have done better for they pax, and they wil have to pay a lot when the pax come back home. They put themselves more at fault by not even providing food or appropriate lodging.(maybe the true story is that since all the passengers are probably not visa exempt in the Emirates, they prefer to keep all the pax together)
Teva



Ecoute les orgues, Elles jouent pour toi...C'est le requiem pour un con
User currently offlineWSOY From , joined Dec 1969, posts, RR:
Reply 17, posted (7 years 8 months 3 weeks 2 days 12 hours ago) and read 7294 times:

Quoting Teva (Reply 16):
Finland being part of the EU, they should have done better for they pax,

The Commission evidently has to be directed to divert some funds for this purpose, in order to maintain the pride and dignity of the EU citizen in cases such as this one.

[Edited 2006-12-30 13:46:19]

User currently offlineHAWK21M From India, joined Jan 2001, 31684 posts, RR: 56
Reply 18, posted (7 years 8 months 3 weeks 2 days 10 hours ago) and read 6682 times:

Quoting FFlyer (Thread starter):
Finnair flight from Helsinki to Goa

Whaty type Engines.
regds
MEL



Think of the brighter side!
User currently offlineWingedarrow From Italy, joined May 2005, 169 posts, RR: 1
Reply 19, posted (7 years 8 months 3 weeks 2 days 7 hours ago) and read 6535 times:

Little question for WSOY:

Why do you get hungry when you sleep? Hi hi hi  scratchchin 



אליטליה
User currently offlineAndaman From , joined Dec 1969, posts, RR:
Reply 20, posted (7 years 8 months 3 weeks 2 days 6 hours ago) and read 6507 times:

Quoting Teva (Reply 16):
Finland being part of the EU, they should have done better for they pax, and they wil have to pay a lot when the pax come back home. They put themselves more at fault by not even providing food or appropriate lodging.(maybe the true story is that since all the passengers are probably not visa exempt in the Emirates, they prefer to keep all the pax together)
Teva

In the end it's the travel agency who pays the pax, there are clear rules for the situation like this. Of course most annoying for pax to stay a night at the airport, but it didn't sound that dramatic in Finnish papers.
Yes happily in EU but I am afraid Brussels not interested in this case..  Smile

My rule no1: avoid long charters.


User currently offlineLordHowe From Finland, joined Jan 2003, 728 posts, RR: 1
Reply 21, posted (7 years 8 months 3 weeks 2 days 4 hours ago) and read 6367 times:

Well,

She's finally in shape again and the crew(s) have had their rests ...

Estimated time of arrival in HEL December 31st at 0305 - originally December 29th at 1445 - so some 36 hours late.

Seems to have a very slight effect on other leisure flight activity. Tonights departure to the same destinations - vi Sharjah to Goa - is estimated to depart at 2330, some three hours delayed. Excellent of Finnair Leisure Flights!

Regards,
LordHowe



Lord Howe Island - The Last Paradise
User currently offlineSK909 From Denmark, joined Nov 2005, 261 posts, RR: 0
Reply 22, posted (7 years 8 months 3 weeks 1 day 10 hours ago) and read 6086 times:

Quoting FFlyer (Reply 10):
It's the money, of course. Cheaper to keep the pax sleeping there, than to have them accommodated with other more expensive arrangements.

I don't agree. What is more expansive? Loosing PAX or helping them. The problem is that it may be a charter flight, but the passangers see "Finnair"... Them don't see the difference. Hence Finnair gets negative press. And that is bad. And especially on long haul flights, as it is one of AY strong sides.
Had I been in the CEO chair: Pay for the accommodation, or get a spare aircraft. Cheaper in the long run.

And Happy New Year.  Smile



Life's for Living!
User currently offlineWSOY From , joined Dec 1969, posts, RR:
Reply 23, posted (7 years 8 months 3 weeks 1 day 4 hours ago) and read 5895 times:

Quoting SK909 (Reply 22):
Pay for the accommodation, or get a spare aircraft. Cheaper in the long run

But one problem was that neither one was readily available, see above. Or perhaps they did not consult the IL-18 or AN-12 operators in Sharjah?
The airline wil be well aware of the compensations packet holiday travellers are due to receive, which no doubt will be charged on the airline. (And I may add that comsumer protection was not invented by the EU and was in force before the year 1995.)


User currently offlineEFHK From Finland, joined Nov 2006, 392 posts, RR: 0
Reply 24, posted (7 years 8 months 3 weeks 1 day ago) and read 5815 times:

Quoting HAWK21M (Reply 18):
Whaty type Engines.

Pratt&Whitney.

Quoting Fridgmus (Reply 13):
I don't know how true it is, but I've heard there are a few Russian planes looking for a charter that hang out at DBX??? Anybody know anything about that?

I'd prefer a 30-hour delay than a flight in a Russian aircraft "hanging out" in DXB.

Quoting NorthstarBoy (Reply 9):
does Finnair not have a spare MD-11 they can dispatch to Sharjah to pick everyone up and take them to Goa? and why would they need to charter an aircraft? that seems to make no sense, just pull an MD-11 or A340 off the line (or locate a spare one) and take care of the problem.

Finnair's long-haul fleet has so tight schedules that you can't just pull one off the line for charter work. The 757s do those jobs, and they're also quite tightly scheduled.

Quoting Lufthansa747 (Reply 5):
And all those HEL-BKK delays with "NEW INFO AT" coming at 2h intervals in the middle of the night. Pathetic.

There hasn't been one for a long time.



One of the best places in the world: McDonald's in T2 at FRA.
25 LordHowe : Well here we go again (this time not BKK though): From Amadeus: "FINNAIR - AY 22 (January 2nd) Indira Gandhi International (DEL), Delhi, Intia 2:30 N
26 HAWK21M : Any other RB211-535 B757s operating to India.Apart from Blue Dart/DHL. regds MEL
27 Post contains images Mika : Amen to that! I have an old Airliner world magazine with an article about Sharjah..seems there's alot of old Russian metal hanging around there. Not
28 EFHK : I have that too and was thinking exactly about it. Air Finland flies a weekly charter this winter to Goa via AUH with 757s, which have RR engines.
29 HAWK21M : Is this the one that operates to AHD. regds MEL
30 EFHK : Well, firstly I don't know what AHD is (Ahmedabad?). But no, that flies from Helsinki to Goa via Abu Dhabi. Finnair does charter flights to Thailand,
31 Fridgmus : Excellent point EFHK! Marc
32 HAWK21M : Yes. regds MEL
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
What Is Going On At SEA? Stuck In SJC. posted Mon Nov 27 2006 10:06:58 by ASMVPGOLD
767 Stuck In Mud/off Runway/taxiway In DTW? posted Sat Nov 11 2006 14:38:57 by Tu154m
Finnair's Next Destination In India: Mumbai posted Sun Oct 29 2006 08:46:17 by LordHowe
Finnair Still Believes In Airbus posted Thu Oct 12 2006 17:52:37 by LordHowe
Nostalgic MEA In Dubai "1960s" posted Thu Sep 14 2006 20:13:38 by Cedars747
Delta Jet Gets Stuck In Mississippi Mud. posted Fri Aug 11 2006 11:05:08 by Aeroplan73
Ted Stuck In LAS posted Tue Jun 20 2006 00:29:49 by JoeAirbus
Temporarily Stuck In MSP - NWA posted Sat May 27 2006 03:45:29 by Jetpixx
GRB: Aircraft Stuck In Mud posted Sat May 13 2006 21:47:13 by N243NW
Aer Lingus, Long Delay In Dubai Today posted Wed Apr 26 2006 09:51:10 by N272WA