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Has AA Stopped Serving Snacks?  
User currently offlineAAden From United States of America, joined Jan 2006, 835 posts, RR: 0
Posted (7 years 11 months 3 weeks 2 days 12 hours ago) and read 7752 times:

i've flown AA twice in the past 30days. Neither time on any of the flights have I gotton a snack ie(pretzels, chips, peanuts). I'll I've gotton is a drink. Why is this?

89 replies: All unread, showing first 25:
 
User currently offlineVenezuela747 From United States of America, joined Jan 2004, 1429 posts, RR: 5
Reply 1, posted (7 years 11 months 3 weeks 2 days 12 hours ago) and read 7751 times:

Depends on the length of your flight....although pretty much every airline I have flown ussually gives a snack witht he drink


ROLL TIDE!!!
User currently offlineHPAEAA From United States of America, joined May 2006, 1025 posts, RR: 1
Reply 2, posted (7 years 11 months 3 weeks 2 days 12 hours ago) and read 7735 times:

I've noticed it once or twice in the last 30 days... I think out of 5 flights on AA... but alas, the last times I few they had them... I just assumed someone forgot to order them in catering..


Why do I fly???
User currently offlineDLCnxgptjax From United States of America, joined Oct 2005, 353 posts, RR: 0
Reply 3, posted (7 years 11 months 3 weeks 2 days 12 hours ago) and read 7694 times:

My mom flew MSY-LGA and LGA-MSY back in November on AA and said there weren't any snacks served. I was curious to know the answer to this as well.

User currently offlineAAden From United States of America, joined Jan 2006, 835 posts, RR: 0
Reply 4, posted (7 years 11 months 3 weeks 2 days 12 hours ago) and read 7686 times:

Also AA charges for all meals on transcon and to hawaii now right?

could any AA flight attendents help with this?


User currently offlineLuv2fly From United States of America, joined May 2003, 12150 posts, RR: 49
Reply 5, posted (7 years 11 months 3 weeks 2 days 10 hours ago) and read 7592 times:

I thought I read some where on this site that AA now only serves snacks, i.e. pretzels and such on flights over a certain amount of time, I thought it was 2 and 1/2 hours.


You can cut the irony with a knife
User currently offlinePs76 From , joined Dec 1969, posts, RR:
Reply 6, posted (7 years 11 months 3 weeks 2 days 10 hours ago) and read 7573 times:

I don't understand why many airlines make this move. Maybe I'm nuts but peanuts/food/snacks etc. add a lot of value to my flight. Flying without the peanuts just isn't flying!

P.


User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 7, posted (7 years 11 months 3 weeks 2 days 10 hours ago) and read 7563 times:

To hell with their little, worthless bags of snacks. I stop at a KwikTrip before I get to the airport and buy my snacks. Why do people make such a big deal over a lousy 15 grams of pretzels?

Mark


User currently offlineAA787823 From , joined Dec 1969, posts, RR:
Reply 8, posted (7 years 11 months 3 weeks 2 days 10 hours ago) and read 7520 times:

True AA has stopped compimentry snacks on all flights, this is so people use use the BOB service. Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

[Edited 2006-12-31 02:10:57]

User currently offlineAAden From United States of America, joined Jan 2006, 835 posts, RR: 0
Reply 9, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7414 times:

Quoting AA787823 (Reply 8):

why would they do this, if no other carrier is going to do so?


User currently offlineL1011 From United States of America, joined May 1999, 1684 posts, RR: 9
Reply 10, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7403 times:
Support Airliners.net - become a First Class Member!

I just flew on 2 AA A300s from MCO-MIA and back, and not even drinks were served. I also flew MIA-NAS and back on American Eagle ATR-72s, and BOB was supposed to be offered. It was on the MIA-NAS segment, but not on the return. Only pre-poured juices and water were offered on the return.

Bob Bradley
Richmond, VA



Fly Eastern's Golden Falcon DC-7B
User currently offlineFXramper From United States of America, joined Dec 2005, 7357 posts, RR: 85
Reply 11, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7378 times:
Support Airliners.net - become a First Class Member!

Flew them last week for work, 4 days ago for Christmas, and again on Monday.

All flights over 3 hrs, and they had a few packages of the crackers shaped like fishes for those people that absolutely needed something with their beverage.

It's pretty much rubbish, but I understand they are saving their nickels and dimes for the new a/c order in 2007.  airplane 


User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 12, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7378 times:

Quoting L1011 (Reply 10):
I just flew on 2 AA A300s from MCO-MIA and back, and not even drinks were served.

That makes sense on such a short flight. They'd have to really haul ass to serve 251 coach passengers.

Mark


User currently offlineTrijetsRMissed From United States of America, joined Oct 2006, 2395 posts, RR: 7
Reply 13, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7378 times:

Quoting AAden (Thread starter):
i've flown AA twice in the past 30days. Neither time on any of the flights have I gotton a snack ie(pretzels, chips, peanuts).



Quoting Luv2fly (Reply 5):
AA now only serves snacks, i.e. pretzels and such on flights over a certain amount of time, I thought it was 2 and 1/2 hours

I recently flew ORD - TUS and back, about a 3.5 hour flight and there were no snacks served on the flight. Just a drink, this was during the meal times I might add. The bottom line is AA has the worst service when it comes to offering frills. They were the first airline to pull blackets and pillows from the flights. Unless AA has a considerably cheaper fare, avoid them. Especially if its a 757 route.

Quoting AA787823 (Reply 8):
Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

Now this is just ridiculous. There is cutting costs and there is just being plain stingy.



There's nothing quite like a trijet.
User currently offlineAussie747 From Australia, joined Aug 2003, 1163 posts, RR: 0
Reply 14, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7362 times:

Quoting AA787823 (Reply 8):
True AA has stopped compimentry snacks on all flights, this is so people use use the BOB service. Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

Sounds like low cost carrier service to me. Thank god I still get my free hot meal and beer service on my evening QF City flyer service in economy class. Flight is only 1 hr 25m flight on a 767. So don't give me flight time is too short as an excuse.


User currently offlineAsstChiefMark From , joined Dec 1969, posts, RR:
Reply 15, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7360 times:

Quoting TrijetsRMissed (Reply 13):
Now this is just ridiculous

Airline food is no different than those microwave Lean Cuisine things. I'd rather stop at Subway and buy a foot-long double meatball with that mysterious white cheese and oregano. More bang for the buck.

Mark


User currently offlinePhatfarmlines From United States of America, joined Sep 2001, 1363 posts, RR: 1
Reply 16, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7350 times:

Quoting TrijetsRMissed (Reply 13):
Now this is just ridiculous. There is cutting costs and there is just being plain stingy.

Call it cost cutting but NW, UA, & AA already do BOB in coach from ORD/DTW/MSP to HNL. While I hate the idea myself, from a business standpoint it's the perfect testing grounds for transatlantic service.

Addendum:
AA's strategic playbook most likely foresees the LCC onslaught to spill to transatlantic markets, hence the preemptive measure to "get ready", so to speak.

[Edited 2006-12-31 04:10:29]

User currently offlineJetBlueNYFL From United States of America, joined May 2006, 274 posts, RR: 3
Reply 17, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7349 times:

Quoting Aussie747 (Reply 14):
Sounds like low cost carrier service to me

Some LCC's actually offer more in terms of snacks/value than legacy airlines.



jetBlue...Bringing Humanity Back To Air Travel!
User currently offlineTrijetsRMissed From United States of America, joined Oct 2006, 2395 posts, RR: 7
Reply 18, posted (7 years 11 months 3 weeks 2 days 8 hours ago) and read 7333 times:

Quoting AsstChiefMark (Reply 15):
Airline food is no different than those microwave Lean Cuisine things. I'd rather stop at Subway and buy a foot-long double meatball with that mysterious white cheese and oregano. More bang for the buck.

I know what airline food is. I remember when we'd get hot meals on 4 hour flights just 10 or 12 years ago in the states. I always pick something up either in the terminal or on the way to the airport but for its still nice to get a little something while on board, especially if you're crossing the Atlantic!

Quoting Phatfarmlines (Reply 16):
Call it cost cutting but NW, UA, & AA already do BOB in coach from ORD/DTW/MSP to HNL. While I hate the idea myself, from a business standpoint it's the perfect testing grounds for transatlantic service.

Sure its all about $$$. But even still, AA is not in bankrutpcy anymore.. and look at CO who serves meals on domestic routes. The lack or service with the US carriers like AA over the pond is really evident when you compare it to the European airlines flying the same routes.



There's nothing quite like a trijet.
User currently offlineUSPIT10L From United States of America, joined Mar 2006, 3295 posts, RR: 7
Reply 19, posted (7 years 11 months 3 weeks 2 days 7 hours ago) and read 7318 times:

Quoting TrijetsRMissed (Reply 18):
AA is not in bankrutpcy anymore

AA has NEVER been in bankruptcy. Check your facts.



It's a Great Day for Hockey!
User currently offlineTSS From United States of America, joined Dec 2006, 3070 posts, RR: 5
Reply 20, posted (7 years 11 months 3 weeks 2 days 6 hours ago) and read 7261 times:

Like some others have stated, I prefer to get my meals in the airport. CO does serve meals gratis, but if you're in coach they're neither good nor particularly filling.

At least AA makes several passes with the drink cart per flight. On my one and only trip with CO (BHM-IAH-RNO and back the same route), I found them to be downright stingy with their beverage service. It's not as if I was asking for a perfect martini every ten minutes...just more than one cup of black coffee.



Able to kill active threads stone dead with a single post!
User currently offlinePs76 From , joined Dec 1969, posts, RR:
Reply 21, posted (7 years 11 months 3 weeks 2 days 6 hours ago) and read 7202 times:

Funny thing for me is I really enjoyed their "We Know Why You Fly" Tv Ad. recently (I used to love their service too) and was kinda hoping things would return for me.

Was just wondering maybe they really had to pay too much for food etc. Also what happens to the food business (LSG Skychef etc.).

P.

[Edited 2006-12-31 06:33:32]

User currently offlineCaptaink From Mexico, joined May 2001, 5109 posts, RR: 12
Reply 22, posted (7 years 11 months 3 weeks 2 days 5 hours ago) and read 7124 times:

I flew AA DFW/LGA last week, it was complimentary drinks and BOB. No other snakcs.

Quoting AsstChiefMark (Reply 7):
To hell with their little, worthless bags of snacks. I stop at a KwikTrip before I get to the airport and buy my snacks. Why do people make such a big deal over a lousy 15 grams of pretzels?

 checkmark  on an a flight earlier than day ie GDL/DFW, we got the bag of mixed snacks, and i mean it was little, really bring your own stuff on board is the best option right now. I didn't have time to buy anything in DFW due to a short connecting time, I slept on the flight to LGA, and dint know when they were passing around with the snacks to be bought. I arrived pretty sick that night, from not eating all day.

Quoting AA787823 (Reply 8):
True AA has stopped compimentry snacks on all flights, this is so people use use the BOB service. Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

That is just wrong.

Quoting AAden (Reply 9):
why would they do this, if no other carrier is going to do so?

Don't worry the other carriers might follow suit rather quickly. Afterall someone has to start eh..



There is something special about planes....
User currently offlineGoldorak From France, joined Sep 2006, 1872 posts, RR: 4
Reply 23, posted (7 years 11 months 3 weeks 2 days ago) and read 6949 times:

Quoting AA787823 (Reply 8):
Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

this is becoming really ridiculous.  banghead  Another reason to not fly such airlines

Quoting Phatfarmlines (Reply 16):
Call it cost cutting but NW, UA, & AA already do BOB in coach from ORD/DTW/MSP to HNL. While I hate the idea myself, from a business standpoint it's the perfect testing grounds for transatlantic service.

the main difference is that flights from mainland USA to HNL are domestic flights, as opposed to transatlantic flights where US carriers face competition from EU carriers which are far far superior to US carriers in term of service.

Quoting TrijetsRMissed (Reply 18):
The lack or service with the US carriers like AA over the pond is really evident when you compare it to the European airlines flying the same routes.

Absolutely. This is a great risk for US carriers to lose a lot of market shares on transatlantic flights. I had to fly AA on CDG-ORD in Y in december (due to fully booked AF flight) and was really amazed by the very low overall quality of the product. The only good thing was the very nice flights attendants on both legs. All this is another reason for me to stay with AF which offers an excellent product even in coach with good food and free champagne even in coach.
Happy new year to all A.netters !!  champagne   Smile


User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Reply 24, posted (7 years 11 months 3 weeks 2 days ago) and read 6874 times:

This year I flew:
LAS-LAX
LAX-MIA
MIA-MCO
MCO-DFW
DFW-SAN
SFO-MIA
MIA-MCO
JFK-MIA (First Class)
MIA-MCO (First Class)

Three of those flights got absolutely no service, not even a drink. Never once did I see a packet of pretzels, peanuts, chips, crackers or whatever AA claims to serve. I for one went back to NW/CO/DL after all these AA flights, at least I do not have to play a guessing game when flying them, I know what to expect even if it is nothing.

Quoting AA787823 (Reply 8):
Also sometime in 2007 complimentry meals will be dropped on the all coach flights to Europe. Hot meals may be purchased

Wasn't this a service oriented industry not too long ago? Shame!

Quoting Phatfarmlines (Reply 16):
While I hate the idea myself, from a business standpoint it's the perfect testing grounds for transatlantic service.

Careful! Comparing domestic flights where the competition is the same vs. International where the competition blows the US carriers out of the water already is a bit premature. The US airlines have to compete with European and Asian carriers across the Atlantic and Hawaii is not the test ground for this!

Quoting Phatfarmlines (Reply 16):
AA's strategic playbook most likely foresees the LCC onslaught to spill to transatlantic markets, hence the preemptive measure to "get ready", so to speak.

Aer Lingus still serves hot meals in coach!  Wink
I’d be shocked if AA manages to beat US to the punch on this one. My bet is US will launch BOB Trans-Atlantic before AA or any other airline.

All kidding aside, I fear the US carriers will lose whatever business travelers they have left if the implement this. Nothing short of a company/airline contract will get any business traveler on a US airline when the competition offers far superior service for almost identical prices. The US airlines will become the “airlines most preferred by backpackers.”

SR 103


25 Evan767 : Not Delta. In fact, Delta has only increased their meal service across the Atlantic. You now get a mid-flight snack eastbound (choice of sun chips, c
26 FFlyer : That is completely unacceptable, and they will get tons of negative publicity for that. As mentioned above, the competition on Atlantic will continue
27 Bmacleod : I guess that fare increase AA announced last week will hit back since they dropped snacks on all flights? Haven't heard anything about AA ordering new
28 FLFlyGuy : 1. I have not heard anything about ending meals in coach transatlantic. Source, please? 2. The policy on crunchy things (pretzels or whatever) is they
29 PlanenutzTB : AA no meals, snacks, and pillows. CO meals at meal time, snacks, pillows. I'm Gold Elite on CO, it is my airline of choice. I only fly AA if I'm force
30 Albird87 : This is plane stupid!! I mean that is going to lose them a lot and i mean a LOT of customers. I mean how many EU carriers will do this!!! Well if the
31 N844AA : I'm not sure this is true. I flew LGA-MSY in Y last week, and there were no snacks, nor was there a BOB offering. I was in F on the way back, and I t
32 Jeffinbwi : I am a Southwest Flight Attendant. I was working a four hour flight from OAK to MDW the other day. I had this lady in my section towards the front of
33 Azncsa4qf744er : This is why I rather make a connection when traveling between LAX/DFW.
34 MCOflyer : B6 and WN offer better service. This new AA thing is bull but the bright side of it is bring your own food. MCOflyer
35 PRAirbus : AA will not sell meals to/from Europe in 2007. AA will expand the "Buy on Board" to more flights mostly domestic, Caribbean and Mexico/Central America
36 Post contains images TSS : Hehehe! That lady's reaction was exactly the same as mine the first time I flew Southwest!
37 Levg79 : I'm no expert but I think given the choice the majority of passengers would rather fly European carriers between US and Europe. You get more service
38 COERJ : Serving food gives a better flight experience, but it is not neccessary. When you take a train trip across America there isn't complimentary food in c
39 AAden : I thought they tried this on American eagle and the pax were outraged. Any thoughts on why aa would do this? Well AA will certainly be hearing from me
40 777STL : I'm having a hard time believing this. Any proof?
41 TLHFLA : I just flew ATL-DTW on NW and DTW-ATL on DL. NW had no free snacks and offered trail mix for $2. DL offered a choice of snacks (Sun Chips, peanuts or
42 SkyHigh777 : I remember when I flew UA from IAD to San Diego in the spring of 2004, they served us a hot meal in coach for the 5 1/2 hr flight. Things have change
43 Post contains links Tommy777 : This is BS. The snack pack/ muffin that's for sale now is for longer flights only (3+ hours). I've had 3 ORD-LGA r/t, 1 ORD-TPA r/t, 2 r/t ORD-SEA an
44 ContinentalEWR : American Airlines is quickly becoming the new Northwest. Dirty, old airplanes, surly service, no frills.
45 BFS : Surely this cannot be true. Does this signal their exit from Oneworld? If Aer Lingus felt the need to leave due to low-cost style cutbacks that were
46 Post contains images Tommy767 : Not true. I've had several flights this past year including EWR-LAX, LAX-EWR, LAX-IAD, IAD-LAX, and LAX-JFK all had pillows and blankets. However, if
47 Post contains images Wingnut767 : My wife is the best at this. When we travel together or when I am on my own she is the best at packing snacks. I love the look on someones face when
48 Turbojet : This is rediculous. I doubt passengers will be allowed to buy food for transatlantic flights at the airport either. TSA will probably want passengers
49 TrijetsRMissed : Are you sure you were flying AA? I have not seen a pillow on an AA flight since the '90s and I have flown ORD-LAX & ORD-SFO, similiar to those you li
50 AsstChiefMark : So their "Super 80" aircraft are finally no longer super in any way or form. Maybe they've start calling them by their proper name... MD80. Mark
51 Post contains links TrijetsRMissed : The "Super 80" moniker is actually the original name given by McDonnell Douglas for the aircraft. It was technically the DC-9-80, but the name was ch
52 Tommy767 : Absolutely. it was def. AA. I was very surprised when I saw white pillows and red blankets on these flights. I did fly LAX-ORD adn ORD-LAX on a 763 a
53 AirAmericaC46 : I took an AA flight FLL-LGA 6 months ago and all they have was drinks, not even BOB food for a long flight! I can survive with BOB especially if you a
54 TUSaadvantage : Lets see some prrof of this. I searched ORD-LHR AA flights into November of 2007 and all of them have regular meal services listed. Did you just make
55 AAden : I thought they were on track to post a profit again.
56 FXramper : Just got into LAX from AUS on AA. No snack. I said no to the drink also. I read my book and slept. Pretty sad what AA is becoming, even though they ar
57 Post contains links Ps76 : To put a positive note to this I looked at the AA website and I thought the executive division looked good (didn't look to me like only Money Men). Th
58 Tommy767 : I too have been seeing the downslope of changes, and I often wonder of when this a/c order is going to actually happen? AA just seems to be keep cost
59 Ckfred : I just flew AA on ORD-ATL-ORD and had the snack bag both ways. I do remember back in 2003 and 2004 that on ORD-ATL, there were no snacks offered, only
60 Alitalia744 : Did you not read carefully? Is ORD-LHR an "ALL COACH" flight? Please re-read before assuming everyone is AAnti the AAirline you hAAppen to love. I've
61 Burnsie28 : HA, you might be taking that back here soon, if you saw what NW is doing in 2007. As far as dirty, Ive never had any plane different then one other,
62 Post contains images TrijetsRMissed : I second that!
63 EnviroTO : In business class and first class ticket purchasing is done based on level of service. In coach tickets are sold based on price and loyalty programs.
64 AAtakeMeAway : About those nasty pillows that I wouldn't touch anyway... weren't they only removed from the Super 80s? It's also my understanding that blankets remai
65 TUSaadvantage : I searched coach tickets, not business or first. There is also no such thing as an AA "all coach" flight to Europe as far as I know. I assumed it was
66 Post contains images AA767400 : What is your source please! Because of your statement you have half the forum now thinking that AA is not serving meals in coach to Europe. This comi
67 AAden : I was On a 757 jfk to dfw in november and there were both blankets and pillows on that as well.
68 AA767400 : This is the deal now on AA. Expansion Focuses on Customer Choice, Greater Availability, and Convenient Payment Options FORT WORTH, Texas -- American A
69 AY104 : I totally agree. Even Southwest Airlines, who lots of people seem to bad-mouth, had a full beverage service on OAK-RNO-OAK this past summer. Also off
70 PlanenutzTB : What passengers where positive about paying for a bottle of water?
71 Brilondon : I flew on AA from DFW to HNL and we only were served drinks as well as the flight from HNL to ORD were only served drinks. Both flights were around ni
72 AA767400 : Don't shoot the messenger. That is the actual press release by AA. I don't get them selling a bottle of water when you can get a cup of bottled water
73 Captaink : That is nonsense on the part of AA. It may be considered a domestic flight but it is long, longer that some transatlantic runs. It is ridiculous that
74 Viaggiare : What's all the fuss about? You know, there will come a time when nothing at all is served in the main cabin, no matter if your airline of choice takes
75 Tommy777 : All airlines, except CO where it's complimentary, has food for sales for their Hawaii flights. This had been going on for years.. And you can bring l
76 Planecrazy2 : And Delta.
77 Tommy777 : Sorry, I've never flown Delta. I didn't know they served food on domestic US flights
78 Ckfred : I was on an AA MD-80 from ATL to ORD on 12/31/06 that was supposed to have a 2-hour ground hold after leaving the gate (it wound up being 10 minutes)
79 DC10extender : Don't forget NW, they stopped serving pretzels years ago. Might get them back though.
80 Evan767 : Yes DL does serve a full meal from LAX/SFO/SLC/CVG/ATL to Hawaii in coach.
81 Tommy777 : What about the rest of the US domestic flights on DL? Is there any food, like CO?
82 Aloha73G : Don't forget AQ and HA which both offer meals on all Hawai'i-Mainland flights. I also think that any flights longer than 4 hours should have some sor
83 Semsem : I have a friend who flew Business from LA to JFK on the night flight and they got zilch. The attendant told him that passengers "prefer to sleep." Wha
84 AAden : I emailed AA about it and heres what I got back. Dear Mr. Bestor: Thank you for contacting American Airlines Customer Relations. I am pleased to have
85 Post contains images Viaggiare : Whenever flying out of MIA on AA, I'd invariably get myself either a Sandwich Cubano (sliced roast pork, thinly-sliced serrano ham, thinly-sliced swi
86 Evan767 : Are there meals? No. But what DL does serve is above the industry par. The serve a snack pack similar to AA's but for free. Also, about one hour befo
87 Edoca : Interesting debate on the future of air travel. I can only say this: Last September, I travelled from Fiji to Europe via the USA. I was on - NZ NAN-LA
88 Post contains images RIHNOSAUR : couldn't agree more...I have flown on both types across the Atlantic and the gap in service is not marginal but severe... US carries just do not comp
89 Post contains images B742 : I've just flown LHR-BOS-MIA-JFK-LHR on AA, on all flights no snacks were served free of charge to passengers with a drinks service. Meal boxes were of
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