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Standby Bags: Bump Or Send?  
User currently offlineMidEx216 From United States of America, joined Jun 2005, 651 posts, RR: 4
Posted (7 years 6 months 23 hours ago) and read 2334 times:

So, late last month, I flew (by flew, I mean hooked them up) my sister and her boyfriend to FLL on YX. They barely made it onto the first flight; it was fairly full. On the return trip, they got bumped from their flight, however, their bags (which were not tagged standby) got sent anyways. When my sister asked why her bags got sent without her, the agent said that they "..simply don't have the man power to babysit your bags". She replied that the bags were made sure to be staying with her on the outbound flight, to which he came back with "Well, you must have been flying from a small airport. Where did you fly out of, Madison?" "No, Milwaukee" "Oh.....well, it must have been slow." He also made a comment that "Oh, we are taking care of your bags.....in Milwaukee."

I was curious, can anybody from any other airline tell me if your company watches standbys to make sure the bags and the passengers are together? Or do they send the bags, and hope the passengers go, too? Were these agents just not caring since the flight was not theirs? (They are contracted by us in FLL) I can say for sure, it was not slow in MKE, because I was working, and we were nearing rush hour. I will not say the name of the airline in question however, because I don't want to come off as bashing.


This is my first post, so please go easy on me  bigthumbsup 

P. Valenstein


"Cue the Circus Music!"
16 replies: All unread, jump to last
 
User currently offlineAirTran737 From United States of America, joined Apr 2004, 3702 posts, RR: 12
Reply 1, posted (7 years 6 months 23 hours ago) and read 2319 times:
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Quoting MidEx216 (Thread starter):
This is my first post, so please go easy on me

Welcome to a.net


As far as letting the bags go without the passenger it is not a big deal. If the airport does 100% screening there is no issue. With standby bags we always slap the orange standby tag on them and either leave them in the cart, or sitting plane side that way when we find out that they are or are not cleared to go we can throw them on or send them back to the bag room. It preferred to keep the bags together because most of the time the passenger doesn't live in the city that they are trying to get out of. We like to keep their belongings with them that way they can get them back if they dont make the flight.



Nice Trip Report!!! Great Pics, thanks for posting!!!! B747Forever
User currently offlineRIPCORDD From United States of America, joined Apr 2000, 1146 posts, RR: 1
Reply 2, posted (7 years 6 months 23 hours ago) and read 2319 times:

Now a days everything is scanned and all domestic bags are sent International ones are held off to the very end until they know the passenger got on. So only Internantional Bags are positive match not domestic.

User currently offlineMidEx216 From United States of America, joined Jun 2005, 651 posts, RR: 4
Reply 3, posted (7 years 6 months 23 hours ago) and read 2303 times:

Quoting RIPCORDD (Reply 2):
all domestic bags are sent

Excuse me for being redundant, but that means you guys send your bags, standby or not, passengers or not? (save for international bags, of course)

I'm sorry, that just seems like an odd gameplan for me. When your trained one way, you'd never really see the sense in doing things another way...



"Cue the Circus Music!"
User currently offlineStylo777 From Germany, joined Feb 2006, 2948 posts, RR: 12
Reply 4, posted (7 years 6 months 22 hours ago) and read 2253 times:

I'm very confused! Isn't it an international procedure all over the world that says "no bag without pax"??? here at FRA we unload every bag which is not cleared that means that the pax is not onboard.

User currently offlineMCOflyer From United States of America, joined Jun 2006, 8653 posts, RR: 15
Reply 5, posted (7 years 6 months 22 hours ago) and read 2250 times:

When I flew CO on standby, my bags got loaded on last and my bags came out last.

MCOflyer



Never be afraid to stand up for who you are.
User currently offlineMalaysia From United States of America, joined Nov 1999, 3329 posts, RR: 0
Reply 6, posted (7 years 6 months 22 hours ago) and read 2223 times:

One time I tried to NON-REV on Southwest from LAS-LAX with my bag checked. I could not make it or even the HP and UA flights to LAX, so I just went and refunded my ticket. Then I was able to NON-REV to SNA with DL instead and took shuttle to LAX to pick my bags up outside the WN baggage office. Looks like WN flew my bags for free. while I flew DL instead. and it sure saved time for me to exit the terminal in SNA without bags and get a shuttle right away.


There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineRIPCORDD From United States of America, joined Apr 2000, 1146 posts, RR: 1
Reply 7, posted (7 years 6 months 22 hours ago) and read 2207 times:

Yes all bags go domestic with or without the passenger unless they get a bag pull and if you connecting in a hub like ORD to say LGA you get in at 12PM your connecting flight is at 4pm to LGA they will advance your bag the next LGA Flight if your on it or not. I think all US Bags are 100% screened now. Like I said only International Bags are a postive match for the passenger no passenger bags get pulled.

User currently offlineTheCol From Canada, joined Jan 2007, 2038 posts, RR: 6
Reply 8, posted (7 years 6 months 22 hours ago) and read 2192 times:

Quoting MidEx216 (Thread starter):
I was curious, can anybody from any other airline tell me if your company watches standbys to make sure the bags and the passengers are together?

Most airlines tag their standby bags with large or brightly coloured tags (if you didn't already know that) so the ground handlers can quickly identify them. The ground handlers will leave those bags to the side, or on a spare cart that they will take the last bags down in. When they confirm with the gate agents that the standby guests are getting on, they will run those bags down to the plane with the last bags before the doors are closed.

Note: I realize this may not be the policy for every airline

Quoting MidEx216 (Thread starter):
Were these agents just not caring since the flight was not theirs?

I find it odd that the airline behaved like this towards your sister. Did she have a rude or demanding attitude when she talked with them?



No matter how random things may appear, there's always a plan.
User currently offlineVonRichtofen From Canada, joined Nov 2000, 4627 posts, RR: 37
Reply 9, posted (7 years 6 months 22 hours ago) and read 2187 times:

Quoting MidEx216 (Thread starter):
I was curious, can anybody from any other airline tell me if your company watches standbys to make sure the bags and the passengers are together? Or do they send the bags, and hope the passengers go, too?

AC does, the ramp lead is in communication with check in so they know exactly which stand-by passenger is going and which isn't. AC has a colour system for Stand-by's. No tag is an employee, White tag is an employees family member or designated partner, yellow tag is a revenue standby (somebody trying to get an earlier flight etc.) Green tag is downline standby. It's pretty organized.

Kris



Word
User currently offlineHPLASOps From , joined Dec 1969, posts, RR:
Reply 10, posted (7 years 6 months 22 hours ago) and read 2178 times:

Depending on how grossed out (weight I mean) the flight is, probably all bags will get on whether the pax do or not. One time I flew CO LAS-IAH-AUS non-rev. I took the redeye LAS-IAH flight that got in at 0600. However, since my friend couldn't pick me up until 1:00 pm, and I figured there was more to do at IAH then at AUS, I decided to wait until the noon IAH-AUS flight and skip the first three flights of the day. My bag tag did match the routing I intended on using, but I knew the ramp was not going to read the flight number, just the city code. Sure enough, when I arrived into AUS, I went right to B.S.O. and my bags were there waiting on me, and I was out of the airport before everyone else's luggage arrived. It's a helluva lot easier just to put the bags on the plane going to that city as soon as possible than it is to wait till the last minute to receive confirmation from upstairs that the passenger is onboard.

User currently offlineLeezyjet From United Kingdom, joined Oct 2001, 4041 posts, RR: 53
Reply 11, posted (7 years 6 months 22 hours ago) and read 2173 times:

So basically there are still potentially fatal loopholes in the security of US airlines. I thought you'd have learn't your lesson now about being lax with security.

100% screening or not bags should NEVER travel on an a/c without the passenger except in the cases of Rush/Expedite bags which are subjected to extra security screening anyway. The 100% screening is only as good as the person watching the screens and the equipment they are using.

I'll definately think twice about travelling on a domestic US flight in future knowing this info.

 Smile



"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"
User currently offlineMidEx216 From United States of America, joined Jun 2005, 651 posts, RR: 4
Reply 12, posted (7 years 6 months 15 hours ago) and read 2022 times:

Quoting TheCol (Reply 8):
I find it odd that the airline behaved like this towards your sister. Did she have a rude or demanding attitude when she talked with them?

I was not there, so I can't say for sure, but she's not the type to act like that. But since I've been working here, I've been getting the impression that the contracted agents at our outstations don't seem (from our pov) to put as much care into the flights as one would hope.

Quoting Leezyjet (Reply 11):
I'll definately think twice about travelling on a domestic US flight in future knowing this info.

I wouldn't go so far as to say any US domestic flight. Like I said, this is new to me for the bags Not to be pulled when the pax gets bumped...



"Cue the Circus Music!"
User currently offlineAndz From South Africa, joined Feb 2004, 8440 posts, RR: 10
Reply 13, posted (7 years 6 months 9 hours ago) and read 1932 times:
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Well if your bag gets left behind for one reason or another the bag then travels without you the passenger or you'd never get it back. Let's face it, flights have unaccompanied bags on them every day.


After Monday and Tuesday even the calendar says WTF...
User currently offlineMBJ2000 From Germany, joined Dec 2005, 426 posts, RR: 0
Reply 14, posted (7 years 6 months 8 hours ago) and read 1918 times:

Quoting Leezyjet (Reply 11):
So basically there are still potentially fatal loopholes in the security of US airlines. I thought you'd have learn't your lesson now about being lax with security.

100% screening or not bags should NEVER travel on an a/c without the passenger except in the cases of Rush/Expedite bags which are subjected to extra security screening anyway. The 100% screening is only as good as the person watching the screens and the equipment they are using.

I'll definately think twice about travelling on a domestic US flight in future knowing this info.

I had exactly the same thought! Everytime I arrive in IAH I have to go through all those bloody procedures, iris photo, finger prints, answer stupid questions from stupid officers, put crosses on that shitty piece of paper, no I'm not a terrorist, no I'm not a crook etc and then I hear that orphan luggage travels systematically on US planes!

I'm really mad...  vomit 



Like most of life's problems, this one can be solved with bending -- Bender Unit 22
User currently offlineTristarSteve From Sweden, joined Nov 2005, 3970 posts, RR: 34
Reply 15, posted (7 years 6 months 8 hours ago) and read 1911 times:

Interesting information in here.
Our policy in Europe is that, domestic and international, only bags belonging to pax on board travel, even with 100% screening.
When bags get lost they must be Rush tagged, a time consuming procedure.
This is the reason for the reports about the BA bag mountain at LHR recently. If they could just be sent on the next flight, there would be no mountain. All bags must be matched, traced, inspected, labelled before travelling unaccompanied. Reading about what happens in the US, maybe we should have a new rule for lost bags. No, remembering Pan Am at Lockerbie, I think our system is a good idea. How safe is a 100% screened bag? I am sure a determined terrorist could construct a bomb that would pass through an Xray machine, so 100% bag matching is a good idea.


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 16, posted (7 years 6 months 6 hours ago) and read 1882 times:

B6 puts standby tags on the bags. When the ramper sees the tags they pull the bag and sit it next to the belt loader. The agents topside radio in when the standbys are cleared and load those bags last.

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