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Denied Boarding  
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Posted (7 years 11 months 1 week 1 day 8 hours ago) and read 8480 times:

I was recently on a flight from DFW to MOB on AA. AA flies an ERJ between the two (2) cities. Well, as I handed my ticket to the gate agent to board, myself, my business partner, and two (2) other customers were denied boarding because of a weights and balances issue. While I understand the weights and balances issue and that they need to remove a certain number of passengers from the plane, the gate agent told me that we were the passengers selected to be removed because we were the last to buy a ticket with restrictions. Between myself and my travelling partner, our tickets cost $2,400...Can someone explain to me the logic of this policy??

It seems to me that the people that purchase their ticket the closest to the departure date pay the most money and obviously NEED to be at that destination. Whereas, if someone purchased their ticket months prior, they may be a bit more flexible with their schedule and most likely would not have paid even half the price of the person that bought their ticket last minute. Why penalize those that paid the most money? Why penalize those that clearly need to be at that destination?? It doesn't make sense to me...

75 replies: All unread, showing first 25:
 
User currently offlineIahflyr From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 1, posted (7 years 11 months 1 week 1 day 8 hours ago) and read 8436 times:

Interesting for sure, guess they didn't want to ask for volunteers and treat it like on overbooking as that would cost $$! Did you get compensated?

I'd think that in a situation where weight restrictions are happening they'd remove the last to check-in as those times should be noted in the company computer and remove folks based on that rather than time/date of ticket purchase and maybe some airlines operate as such.....just IMHO!



Any views shared are strictly my own and do not a represent those of any former employer.
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 2, posted (7 years 11 months 1 week 1 day 8 hours ago) and read 8417 times:

Quoting Iahflyr (Reply 1):
Interesting for sure, guess they didn't want to ask for volunteers and treat it like on overbooking as that would cost $$! Did you get compensated?

Actually, they did ask for volunteers, but no one volunteered.


User currently offlineMUWarriors From United States of America, joined May 2005, 291 posts, RR: 0
Reply 3, posted (7 years 11 months 1 week 1 day 7 hours ago) and read 8370 times:

I guess my questions for you are if they asked for volunteers, and no one volunteered, why should someone who planned out in advance be penalized for planning? And how do you know someone who planned it out is more flexible? Many people with flexible plans will take a bump, I mean really if they aren't in a rush, take the freebies. Sure they potentially paid less (unless they are fully refundable, or other things), but anyway they handle it someone will be upset.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 4, posted (7 years 11 months 1 week 1 day 7 hours ago) and read 8304 times:

I'm pretty sure policy at Delta is, in regards to disrupting same-day travel, an elite FFer will get protected first, then they will do it based on same-day travel disruptions (if they can get you there 2 hours later, they will do that), and last case is fare class paid. All in all, I think it's a fair situation - elites should get first priority over anyone, and then after that, the people who need to be on that flight to make connections, with fare class (highest to lowest) being the last resort. Agree completely that a higher fare should be protected vs. a $50 Priceline fare.

User currently offlineIAHFLYR From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 5, posted (7 years 11 months 1 week 1 day 7 hours ago) and read 8295 times:

Quoting DeltAirlines (Reply 4):
elites should get first priority over anyone

I totally agree with that.....I know for sure last year CO had a few delays that could have turned into possible cancellations and when I called the Elite line they told me I was protected on such and such flight.



Any views shared are strictly my own and do not a represent those of any former employer.
User currently offlineMD95 From Italy, joined Apr 2005, 104 posts, RR: 0
Reply 6, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8267 times:

Quoting ArcrftLvr (Thread starter):
It seems to me that the people that purchase their ticket the closest to the departure date pay the most money and obviously NEED to be at that destination. Whereas, if someone purchased their ticket months prior, they may be a bit more flexible with their schedule and most likely would not have paid even half the price of the person that bought their ticket last minute.

Never heard of "first come first serve"? People buy tickets as early as possible not only to save money, but also to firm a seat.



dario
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 7, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8243 times:

Quoting MUWarriors (Reply 3):
why should someone who planned out in advance be penalized for planning?

For the same reason why they penalized those that bought their ticket at the last minute. Oftentimes business travellers do not have the luxury of planning their trips far in advance. The airlines know this, which is why they charge the most for last minute tickets. Thus, business travellers usually pay the most for their tickets. Therefore, AA is penalizing thier most profitable demographic. It doesn't make sense to me.

Quoting DeltAirlines (Reply 4):
elite FFer will get protected first, then they will do it based on same-day travel disruptions (if they can get you there 2 hours later, they will do that),

They were not going to be able to confirm us until 10:45am the next day, rendering my trip useless! I am an AAdvantage member (non-elite) and one of the other passengers who got bumped stated he WAS an elite member. So, it doesn't seem that AA even takes into consideration FF membership or even status...which also doesn't make much sense to me.


User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 8, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8219 times:

Quoting MD95 (Reply 6):
Never heard of "first come first serve"? People buy tickets as early as possible not only to save money, but also to firm a seat.

Yes I've heard of it. But I don't think that's the proper way to conduct business under these circumstances. Ever hear of "you get what you pay for?" Doesn't seem like I got what I paid for in this instance, now does it? So, the less you pay, the better service you receive??? Hmmmm.


User currently offlineMD95 From Italy, joined Apr 2005, 104 posts, RR: 0
Reply 9, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8146 times:

Quoting ArcrftLvr (Reply 8):
Yes I've heard of it. But I don't think that's the proper way to conduct business under these circumstances. Ever hear of "you get what you pay for?" Doesn't seem like I got what I paid for in this instance, now does it? So, the less you pay, the better service you receive??? Hmmmm

Im simpathetic with you and I don't mean to be personal, but I still believe the airline was correct. You shouldn't be able to buy everything because you can pay more. This is typical reasoning of many americans but is ethically wrong in the contest of living in a human society.



dario
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 10, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8117 times:

Quoting MD95 (Reply 9):
Im simpathetic with you and I don't mean to be personal, but I still believe the airline was correct. You shouldn't be able to buy everything because you can pay more. This is typical reasoning of many americans but is ethically wrong in the contest of living in a human society.

Sorry, I disagree. If the airlines are going to charge and arm and a leg for last minute tickets, then that should at least guarantee one a seat on the flight they need.

So, if you are selling your car and the first person comes to you offering to pay the asking price, but then the next person says they will pay triple, you are going to sell your car to the first person? Hmmmm. Interesting logic.


User currently offlineMD95 From Italy, joined Apr 2005, 104 posts, RR: 0
Reply 11, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8057 times:

Quoting ArcrftLvr (Reply 10):
So, if you are selling your car and the first person comes to you offering to pay the asking price, but then the next person says they will pay triple, you are going to sell your car to the first person? Hmmmm. Interesting logic.

Yes, when I shake hand with somebody it's a deal.



dario
User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 12, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8052 times:

Agree 100% here - first come first serve is fair when everything is even. However, on this flight, people didn't pay the same for the flight, etc, so the first-come, first-serve argument is watered down quite a bit. Normally, an airline would rather bump the lower passengers, as now, AA has lost the higher fare from the OP, and still had to provide Involuntarily Denied Boarding compensation, which can be cold hard cash (doesn't need to be a voucher for the airline). I'd think they'd rather cut their losses and try to minimize damage to the bottom line.

As for IDBing an elite member, huge thumbs down to AA for that. Your companion should shoot off an e-mail to AA Customer Service and let them know that it is very poor business sense to IDB an elite customer on a last minute fare, when check-in times and arrival at the gate were within the published guidelines (normally 30 minutes for check-in, at the gate 15 minutes prior to departure).


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 13, posted (7 years 11 months 1 week 1 day 6 hours ago) and read 8028 times:

Quoting ArcrftLvr (Reply 8):

Yes I've heard of it. But I don't think that's the proper way to conduct business under these circumstances. Ever hear of "you get what you pay for?" Doesn't seem like I got what I paid for in this instance, now does it? So, the less you pay, the better service you receive??? Hmmmm.

Because people who plan ahead might have many other things scheduled and have purchased their tickets in advance for this very reason in the first place (like seeing grandma or vacation, or whatever)..

I fly every few weeks, and I book my tickets well in advance, then I schedule all my activities around the booking date.....and I'm not alone, there are thousands of others like me...

..why should someone who walks up last minute have more "rights" just because he/she shelled out money...? Fair is fair....

Quoting ArcrftLvr (Reply 10):
So, if you are selling your car and the first person comes to you offering to pay the asking price, but then the next person says they will pay triple, you are going to sell your car to the first person? Hmmmm. Interesting logic.

If the contract is signed, yes sure, the seller has an obligation at the first price (even if its 1/3, 1/10th, 1/whatever)......and purchasing an airline ticket is a contract.....



"Up the Irons!"
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 14, posted (7 years 11 months 1 week 1 day 5 hours ago) and read 7978 times:

Quoting Jacobin777 (Reply 13):
why should someone who walks up last minute have more "rights" just because he/she shelled out money...? Fair is fair....

You "Fair is fair" argument is weak. If everything was supposed to be "fair" then why did I have to pay $1,200 for the same seat that someone paid $400 for? That's not fair. Am I entitled to a credit from AA? No, of course not.

Quoting Jacobin777 (Reply 13):
I fly every few weeks, and I book my tickets well in advance, then I schedule all my activities around the booking date.....and I'm not alone, there are thousands of others like me...

There may be thousands like you, but there are probably tens even hundreds of thousands of people like me who travel for business at the last minute.


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 15, posted (7 years 11 months 1 week 1 day 5 hours ago) and read 7909 times:

Quoting ArcrftLvr (Reply 14):

You "Fair is fair" argument is weak. If everything was supposed to be "fair" then why did I have to pay $1,200 for the same seat that someone paid $400 for? That's not fair. Am I entitled to a credit from AA? No, of course

Because you are choosing last minute..that's why...AA has to make instantaneous adjustments thanks to you.

If AA knew 3 weeks in advance how many pax they are going to fly, they can have the exact plane type (ie. a 738 instead of a MadDog) fly that that particular route on that particular day...but they don't..they have very good estimates what's going to happen on a particular day, on a particular time, on a particular route, but they don't have the exact information...

Last second flyers cost extra in terms of fuel, etc adjustments....

Not to mention, even though I might purchase my ticket for a cheaper price, unless I buy a fully flexible fare (which are more expensive anyway)...AA will get a guarantee revenue from me (assuming they aren't selling a ticket at a loss)...who knows with you? Maybe you will show up one day, maybe you won't......



"Up the Irons!"
User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 16, posted (7 years 11 months 1 week 1 day 5 hours ago) and read 7855 times:

Quoting Jacobin777 (Reply 15):
Because you are choosing last minute..that's why...AA has to make instantaneous adjustments thanks to you.

Thanks to me and most other business travelers (whom they get the lion share of revenue from). See, what you don't understand (and what airlines do understand) is not everyone can make travel arrangements 3 weeks in advance. I know you can sit at your desk everyday and make a judgement based on your own experience, but most business travelers don't know they are going out of town 3 weeks in advance. If I get a weeks notice, I consider myself lucky.

Quoting Jacobin777 (Reply 15):
Last second flyers cost extra in terms of fuel, etc adjustments....

(Sarcasm ON) Right, but it is still not fair that I should have to pay for those adjustments. I mean, its not my problem that last second fliers cost the airlines extra money. If the value of the seat I am sitting in is $400, it should cost $400 no matter what time of day I fly, time of year I fly, or when I buy my ticket, etc. Fair is fair, right??? (Sarcasm OFF) I can only imagine what your political beliefs are...

Quoting Jacobin777 (Reply 15):
Maybe you will show up one day, maybe you won't......

This was my whole argument. If I'm buying my ticket the day before departure, the likelihood of a passenger not showing up is far less than someone who purchased it months prior. If I waited until the last second to purchase a seat, then I probably need to be wherever I'm going..Besides, if I don't show up, and my fare is restricted (i.e., non-refundable), then the airline is guaranteed the money I paid...


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 17, posted (7 years 11 months 1 week 1 day 5 hours ago) and read 7817 times:

Quoting ArcrftLvr (Reply 16):
Thanks to me and most other business travelers (whom they get the lion share of revenue from). See, what you don't understand (and what airlines do understand) is not everyone can make travel arrangements 3 weeks in advance. I know you can sit at your desk everyday and make a judgement based on your own experience, but most business travelers don't know they are going out of town 3 weeks in advance. If I get a weeks notice, I consider myself lucky.

Yes I do understand...you are paying for the privilege of flying last second...which from an operational point of view, is a pain in the bum for AA, hence why they charge you more....

Fortunately, I have my own business, so I can tell myself when I need to fly... Wink

Quoting ArcrftLvr (Reply 16):

(Sarcasm ON) Right, but it is still not fair that I should have to pay for those adjustments

I know you are being sarcastic.....but the fact of the matter is AA has to to be flexible enough to provide for last second customers, and it costs them to do so..and they pass it on to you in terms of higher walk-up fares..

Quoting ArcrftLvr (Reply 16):
This was my whole argument. If I'm buying my ticket the day before departure, the likelihood of a passenger not showing up is far less than someone who purchased it months prior

Er...do you have stats on that to prove your point?

My point that AA gets my money right away can't be denied...I pay with my credit card at time of booking...



"Up the Irons!"
User currently offlineDelta717 From United States of America, joined Mar 2000, 457 posts, RR: 1
Reply 18, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7771 times:

Give me a break.

Just because you were travelling on business doesn't give you the right to complain about them bumping you off an ERJ vs. somone who paid in advance. This is what happens with most airlines.

They did offer you another flight, so AA did nothing wrong. It's the price you pay for travelling to a city that does not have a large number of flights.

As Jacobin777 said, AA was doing YOU the favor, letting you book a fare that close to a departure date. All of the business travelers I've talked to, including my father, know what happens when you travel for that reason (be it non-rev or late booking). Which is another question I ask you...if you're so concerned about the money, why didn't you just fly standby?

[Edited 2007-01-16 22:35:37]

User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 19, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7758 times:

Quoting Delta717 (Reply 18):
As Jacobin777, AA was doing YOU the favor, letting you book a fare that close to a departure date.

Er.... I'm the one who books well in advance..not the one booking a fare close to the departure date... Wink



"Up the Irons!"
User currently offlineDelta717 From United States of America, joined Mar 2000, 457 posts, RR: 1
Reply 20, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7728 times:

Quoting Jacobin777 (Reply 19):
Er.... I'm the one who books well in advance..not the one booking a fare close to the departure date...

Whoops...edited!


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 21, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7710 times:

Quoting Delta717 (Reply 20):
Whoops...edited!

Ok..now that makes sense... Smile



"Up the Irons!"
User currently offlineViscount724 From Switzerland, joined Oct 2006, 25989 posts, RR: 22
Reply 22, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7656 times:

If AA didn't get you to MOB within one hour of the original scheduled arrival time, I trust you received the denied boarding compensation you are legally entitled to under AA's conditions of contract (link below, para. 5 in the table of contents).

http://www.aa.com/content/customerSe...mitment/conditionsOfCarriage.jhtml


User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 23, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7632 times:

Quoting Delta717 (Reply 18):
AA was doing YOU the favor,

Doing me a favor??? Paying them to fly on their planes is not a favor!!! If they flew me for free, then they would be doing me a favor!

Quoting Delta717 (Reply 18):
...if you're so concerned about the money, why didn't you just fly standby?

Ummm, I'm not concerned about the money. However, someone used the "fair is fair" argument for why the last to book should get bumped, which is a piss poor argument given that everything is not equal in this situation...

Quoting Jacobin777 (Reply 17):
Fortunately, I have my own business, so I can tell myself when I need to fly...

Unfortunately, I have clients that tell me when I need to fly. They could care less how much it costs...

Quoting Jacobin777 (Reply 17):
and it costs them to do so..and they pass it on to you in terms of higher walk-up fares..

A 200% markup though? That should get me something of guarantee..I'm not asking for them to bow at the hem of my robe. Just a guaranteed seat across from the lav at least...

Quoting Jacobin777 (Reply 17):
I pay with my credit card at time of booking...

So do most people...myself included.


User currently offlineArcrftLvr From United States of America, joined Nov 2006, 826 posts, RR: 0
Reply 24, posted (7 years 11 months 1 week 1 day 4 hours ago) and read 7612 times:

Quoting Viscount724 (Reply 22):
If AA didn't get you to MOB within one hour of the original scheduled arrival time, I trust you received the denied boarding compensation you are legally entitled to under AA's conditions of contract

I received nothing except a guarantee on 10:15am flight the next morning! This is good to know, though!! Thanks for the info...


25 VonRichtofen : AA did him the favour of taking his money???? If booking so close to the departure date is such a problem for AA then why do they allow people to do
26 Post contains images Jacobin777 : 200% is an aribitrary number..could be anything..you come to line last, you'll have to pay more for the privilege of flying....you don't like it, you
27 Delta717 : The net revenue on that flight when it left DFW was probably greater than the price you paid for your ticket. Honestly, in AA and most of the business
28 FlyDeltaJets : W/B issues get no worse that Freedom's JFK operation. Every night at least one (mostly more) have an issue where we either have to pull bags or pax. A
29 JetBlueGuy2006 : Even if they show up at the last minute, no matter who they are? I agree 100% Me to Anyway, I can see both sides. You are a business traveller, and y
30 ArcrftLvr : [Quoting Delta717 (Reply 27): The net revenue on that flight when it left DFW was probably greater than the price you paid for your ticket.[/quote] Wh
31 DeltAirlines : As long as they abide by the contract of carriage (minimum check-in times and being in the gate area within minimum times), they should be fine. If t
32 Aa757first : I would definitely think AA should ask for volunteers first. Then, I don't see a problem with bumping off non-elite passengers in the order of which t
33 Floridaflyboy : It sounds like that's exactly how the airline did it. It just sounds like this guy is your traditional disgruntled passenger who doesn't understand t
34 Blackbird1331 : Bake a potato, eat a potato. Sell a ticket, provide the service.
35 ArcrftLvr : No, I was just asking what the logic behind the policy is and I have yet to receive an answer...
36 Post contains images Jacobin777 : What a brilliant way to make an arugment.. see below for one possibility.....
37 Post contains images 767Lover : So let me get this straight: I can buy a ticket on your airline at the last minute, but I will get charged a premium rate---EVEN THOUGH those 2 seats
38 Electech6299 : Yes, it does. You answered your own question in the thread opener. If you had paid the full (unrestricted) fare, you would have a more secure seat. Y
39 Rampart : That actually happened to me. I signed a contract for a car, on order. It didn't come, it didn't come... they were reselling it (repeatedly) at a hig
40 TinkerBelle : Right after checking a person's age, it'd help if you also checked how long ago the joined the forum. I'm not the sharpest knife in the drawer but 16
41 MoMan : Sounds like you should learn about fare classes. I used to always purchase the cheaper restricted fares, but all my trips now are non-restricted. In s
42 Post contains images Jacobin777 : The only "bumping" I hope happens to you is when your boss says you can no longer fly on expensive MASSIVES and have be be "bumped" down to PR's chea
43 Post contains images TinkerBelle : Ha haa.. You seem to forget OZ has MASSIVES accross the Pacific at at the same price as on PR's crappy raisin sacs. You're in for a long year Jacobin
44 Post contains images Jacobin777 : I hate you..
45 Aerorobnz : personally I prefer that it is "last to the gate". Board everyone first, then leave the ones who are last into the gate, that way it is far more fair.
46 Jetdeltamsy : Well..that's the way it's been for 20 years at almost all airlines. American has recently switched to "Last Booked" which is also a stupid policy bec
47 MD80fanatic : That doesn't make much sense. Why would AA penalize someone who books 3 weeks in advance...with a 738 over an MD-80? Maybe you meant it the other way
48 Post contains images Jacobin777 : Er..I think you misinterpreted what I said (or I just did a piss-poor job explaning myself, which is probably the case here..)...my point was it was
49 SkyvanMan : The thing that surprises me is that they have weights and balance issues in an erj. I've been on many erjs, nearly empty to completely full, 140s to 1
50 NorthstarBoy : My first question would be did the OP have an actual seat assignment. If you buy a ticket, no matter what the cost, but you don't have an actual seat
51 Post contains images Gary2880 : Although i'm amazed to see an American company show some moral fiber and turn away the high rollers! kudos to them. As has been said its also not fai
52 TransIsland : I strongly believe that most people will subscribe to either philosophy when it suits them, and ArcrftLvr would've complained, too, if he had been th
53 Gh123 : I agree with the above - you make a VERY good point! Fortunately I have never been denied boarding, and I hope I never will!! I agree with you also.
54 Post contains images MD80fanatic : No, you said it right. >>md80fanatic
55 AIR757200 : Weight restrictions are more likely to appear on AE ERJ's during periods of inclement weather or air traffic delays where the aircraft would need to
56 Post contains links and images Jacobin777 : Hey...I have to qualms against that...I fly on MadDogs every few weeks.. MyAviation.net photo: Photo © Jacobin777
57 Bond007 : Why it is 'more fair' ?? If I have a seat assignment and have checked-in, I am told I must be at the gate at a specified number of minutes before dep
58 Ckfred : What AA needs to do is figure out how to get rid of the weight restrictions on the Embrears. It's becoming a headache, and AA must be seeing revenue l
59 AirTran717 : You weren't actually denied boarding in the sense that this term is usually used. That would be for improper conduct or intoxication, etc. Since you w
60 Challiday : A friend of mine I had the EXACT same problem on the 15th of Dec on an American Eagle Flight from LGA - YHZ and we were told that we were selected an
61 ArcrftLvr : Yes, 3A. I was told that they couldn't re-book me on another airline. The only concession that they made was that they offered to fly me to PNS the n
62 AirTran717 : Just because you are the guy at the bottom of the list... that's a rediculous policy to follw. I know for a fact that there are software programs that
63 Analog : AA once tried to IDB me for this reason, saying that I had checked in 30 minutes in the future, or something like that. I was connecting in ORD from
64 Adam1115 : Had the op just gone to the counter and refused to take the next day flight, wouldn't they have refunded his money? I don't understand the didn't get
65 Jetdeltamsy : As a connecting internatinal passenger, you were exempt from the check-in policy. The agent made an error there. But remember, almost all passengers
66 Aerorobnz : Yes, so if They are not there at the time specified on the boarding card (minus 45 minutes) then They open themselves up to these kind of judgements
67 Zippyjet : This situation sucks and like life can be very unfair. We FL in situations where pax will be involunarily bumped go as follows: Non-Rev personal trave
68 Analog : Maybe, but I doubt that "almost all" pax actually do check in online 24 hours in advance. Not that many pax show up at the gate with boarding passes
69 Jetdeltamsy : You are correct. My remark was an overstatement. Most passengers do, in fact, check in at the airport. That being said, checking in on line as early
70 Analog : I usually checkin online and check bags, which typically means I get a new boarding pass (though not always; if my seats stay the same and I don't as
71 Post contains images Electech6299 : Photoshop? That's a pain. I have the logos saved as a Word image, and text from a half dozen e-mailed boarding passes to choose from. All I gotta do
72 Analog : I'd do that too, but isn't it a bigger violation of the law to use a Photoshoped airport ID than a Photoshoped (or "Worded") boarding pass?
73 Post contains images Electech6299 : A Photoshopped ID will get you nothing but trouble. Better stick with the real thing, if you've got one...otherwise buy a ticket
74 Thunder9 : Re: AA/Eagle Denied Boarding policy. First, Denied Boarding encompasses pax in different circumstances. If you show for boarding too late, if you are
75 Ckfred : Thunder9: Explaining what you have to do is why I a) never chew out agents at the counter or the gate, and b) always try to be friendly and, if possib
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