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NW Ground Family After Kid Has Rash.  
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7504 posts, RR: 8
Posted (7 years 2 months 2 weeks 6 days 17 hours ago) and read 2607 times:

Quote:
Flying abroad with toddlers can be trying enough, but as a Prior Lake couple found out last week, a child's rash can get you kicked off your flight.
George Victor and his wife, Lian Victor-Tan, said they were stuck in Narita, Japan, for a stressful 24 hours after rashes their 21-month-old twins developed in Singapore caused Northwest Airlines officials to pull them off the flight just before takeoff.

Full story at: http://www.startribune.com/462/story/965722.html


"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
15 replies: All unread, jump to last
 
User currently offlineAirfoilsguy From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 2 months 2 weeks 6 days 17 hours ago) and read 2582 times:

Northwest screwed up. They should not have been allowed on the plane to begin with. When there gate employees didn't follow policy that just made the flight attendants job harder.



The family had no Japanese currency, and didn't know how to find the U.S. embassy, Victor said.

Ah, how about asking the hotel concierge?

 Yeah sure


User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 2, posted (7 years 2 months 2 weeks 6 days 17 hours ago) and read 2537 times:

Quoting Airfoilsguy (Reply 1):
The family had no Japanese currency, and didn't know how to find the U.S. embassy, Victor said

For a trained microbiologist, he sure seems a tad aloof in ways to get around in big cities. Common sense should always prevail (mind you for everyone involved in this story).

NW may have dropped the ball late in the game, but you can never be too sure about communicable diseases. Measles and chicken pox can have serious consequences for those who have never had them, especially if they get them as adults.



You can't cure stupid
User currently offlineChuchoteur From France, joined Sep 2006, 750 posts, RR: 0
Reply 3, posted (7 years 2 months 2 weeks 6 days 17 hours ago) and read 2493 times:

possibly contagious kiddie on a long haul flight?

honestly, some people... difficult not to see the rationale behind that decision...


User currently offlineLHRBFSTrident From UK - Northern Ireland, joined Nov 2006, 652 posts, RR: 0
Reply 4, posted (7 years 2 months 2 weeks 6 days 17 hours ago) and read 2493 times:

When I caught chickenpox at 18 years old on a trip to Paris, I called Air France the day before departure to inquire about travel restrictions and they told me I could not be accepted for travel.

Yeah - I was stranded - for 8 days(!); a student so NO spare money, but I didn't run to the press!

Chickenpox can be serious when contracted as an adult and lead to nasty things like sterility - so IMO this family should have made sure they had their ducks in a row prior to travel...



Next up: LAX-LHR NZ002 Y SkyCouch! LHR-LAX NZ001 Y
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7504 posts, RR: 8
Reply 5, posted (7 years 2 months 2 weeks 6 days 14 hours ago) and read 2289 times:

Quoting Airfoilsguy (Reply 1):
Northwest screwed up. They should not have been allowed on the plane to begin with.

In Singapore the family showed them the prescription for a creame that stated that the rashes were not measles or chicken pox.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5429 posts, RR: 6
Reply 6, posted (7 years 2 months 2 weeks 6 days 14 hours ago) and read 2273 times:

Quoting Airfoilsguy (Reply 1):
The family ... didn't know how to find the U.S. embassy, Victor said.

There's a number inside the passport!!!!!!



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5429 posts, RR: 6
Reply 7, posted (7 years 2 months 2 weeks 6 days 14 hours ago) and read 2246 times:

Quoting Burnsie28 (Reply 5):
In Singapore the family showed them the prescription for a creame that stated that the rashes were not measles or chicken pox.

All they had was a prescription, not a note saying that the rashes weren't contagious.

On another note: Was there no ATM around the hotel?



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineADXMatt From United States of America, joined Jul 2006, 947 posts, RR: 2
Reply 8, posted (7 years 2 months 2 weeks 6 days 10 hours ago) and read 2062 times:

I think NW went above the call by paying the hotel and taxi to the doctor. On the otherhand since it was the 2nd leg and other employees accepted the explaination why was the F/A having them removed? But since we don't have a picture of the "rash" maybe it was worse looking then we are made to believe.

User currently offlineAf773atmsp From United States of America, joined Aug 2006, 2633 posts, RR: 1
Reply 9, posted (7 years 2 months 2 weeks 6 days 9 hours ago) and read 1993 times:

I also think the kids shouldn't have been on the plane. It must have been very miserable.


It ain't no normal MD80 its a Super 80!
User currently offlineBPS3458 From Australia, joined Oct 2006, 553 posts, RR: 1
Reply 10, posted (7 years 2 months 2 weeks 6 days 9 hours ago) and read 1984 times:

Another great example why you should always have travel insurance.

User currently offlineSW733 From United States of America, joined Feb 2004, 6265 posts, RR: 9
Reply 11, posted (7 years 2 months 2 weeks 6 days 9 hours ago) and read 1980 times:

Quoting EWRCabincrew (Reply 2):
For a trained microbiologist, he sure seems a tad aloof in ways to get around in big cities. Common sense should always prevail (mind you for everyone involved in this story).

As someone who works in a building with several trained scientists, including those with PhDs in microbiology, biology, and chemistry...they have absolutely NO common sense  duck 


User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 12, posted (7 years 2 months 2 weeks 6 days 6 hours ago) and read 1834 times:

Quoting SW733 (Reply 11):
As someone who works in a building with several trained scientists, including those with PhDs in microbiology, biology, and chemistry...they have absolutely NO common sense

Not exactly the same, but when I worked for a certain state university, we had a saying

"It has to be so simple that even tenured faculty can figure it out"

And that's saying something. I had one PhD (probably about 45-46 years old) flip out on me becasue he couldn't figure out how to use a VCR. As in "insert tape, press the button marked 'play'"

Sigh.



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineHAWK21M From India, joined Jan 2001, 31573 posts, RR: 57
Reply 13, posted (7 years 2 months 2 weeks 6 days 5 hours ago) and read 1762 times:

Maybe Prior to Boarding check would have been preffered. Smile
regds
MEL



Think of the brighter side!
User currently offlineDC10extender From United States of America, joined Nov 2006, 617 posts, RR: 0
Reply 14, posted (7 years 2 months 2 weeks 5 days 13 hours ago) and read 1535 times:

Quoting EWRCabincrew (Reply 2):
For a trained microbiologist, he sure seems a tad aloof in ways to get around in big cities. Common sense should always prevail (mind you for everyone involved in this story).

I think that it is perfectly understandable that they couldn't find the U.S. Embassy because they are in a country with a foreign language, they had no Japanese currency, and they didn't expect to be there in the first place. Besides, Tokyo is the biggest Metropolitan area in the world and Narita is far from Tokyo.



Did you ever read on your birth certificate that life is fair? Thats cause its not there.
User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 15, posted (7 years 2 months 2 weeks 5 days 13 hours ago) and read 1514 times:

Quoting DC10extender (Reply 14):
I think that it is perfectly understandable that they couldn't find the U.S. Embassy because they are in a country with a foreign language, they had no Japanese currency, and they didn't expect to be there in the first place. Besides, Tokyo is the biggest Metropolitan area in the world and Narita is far from Tokyo.

Many people at NRT speak English and there is an abundance of help to be had anywhere in NRT. As for finding the nearest US Embassy,

Quoting Maverick623 (Reply 6):

There's a number inside the passport!!!!!!

It is found on page 2, under the topic of "Before you travel abroad", paragaph number 1. For US citizens (passport holder and all), info can be gotten from 202-647-5225 or at http://travel.state.gov.

Word of advice to no matter where you are travelling, how often you travel or how savvy you are: Know before you go.

There are numerous ATMs at NRT, as well as currency exchange places. They apparenly had come from SIN, so they had SGD (Singapore Dollars), which is exchangable. They also might have had credit cards.

Yes, NRT is far from Tokyo, but not isolated from the world. When all else fails, ask. My mother travelled with three children as we moved all over the place, English speaking places or not, and she got on just fine.

Having sick children while you travel can be stressful, but at some point common sense has to kick. I mean, they had kids and they somehow made it to Singapore. They must be doing something right.



You can't cure stupid
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