Markk From United States of America, joined Apr 2001, 196 posts, RR: 0 Posted (9 years 8 hours ago) and read 1613 times:
I have booked my wife and I from IAH-HNL and back using miles. It is a standard business first ticket. IAH-HNL is direct. However HNL-IAH is currently via LAX. My question is my HNL-LAX leg is business first. However my LAX-IAH portion shows GN class or economy. Am I automatically wait listed or do I need to contact CO to have myself on standby for first on the LAX-IAH leg? They deducted the 75000 miles for the roundtrip. Seems that if I gave them the miles for a round trip first I would get a round trip first and not 75% of one.
COFreqFlyer From United States of America, joined Sep 2004, 397 posts, RR: 2
Reply 3, posted (8 years 12 months 4 days 18 hours ago) and read 1530 times:
Check your itinerary online, it should show a second LAXIAH segment at the bottom with an indication of being waitlisted. If you *don't* see it there, then call up and check.
Please note also that if you don't have that waitlist entry clear at time of checkin, you will not be able to check in via online. I've tried this several times, and finally got an answer, because the system has you essentially doublebooked on the same segment, they have to remove the waitlist segment (at the airport) and then check you in.