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Onepass Standard BF Reward Question  
User currently offlineMarkk From United States of America, joined Apr 2001, 196 posts, RR: 0
Posted (7 years 9 months 2 weeks 3 days 10 hours ago) and read 1342 times:

I have booked my wife and I from IAH-HNL and back using miles. It is a standard business first ticket. IAH-HNL is direct. However HNL-IAH is currently via LAX. My question is my HNL-LAX leg is business first. However my LAX-IAH portion shows GN class or economy. Am I automatically wait listed or do I need to contact CO to have myself on standby for first on the LAX-IAH leg? They deducted the 75000 miles for the roundtrip. Seems that if I gave them the miles for a round trip first I would get a round trip first and not 75% of one.

Thanks,
Mark

3 replies: All unread, jump to last
 
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5713 posts, RR: 24
Reply 1, posted (7 years 9 months 2 weeks 3 days 10 hours ago) and read 1331 times:

Usually, give them a call to confirm and ask your question, just in case, but usually whatever portion is unused, they will credit back miles for that segment (I believe).


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User currently offlineTOLtommy From United States of America, joined Dec 2003, 3304 posts, RR: 5
Reply 2, posted (7 years 9 months 2 weeks 3 days 5 hours ago) and read 1294 times:

similar thing happened to us on a J class Qantas award ticket using CO miles. The domestic FC upgrades CLE-LAX and LAX-IAH-CLE didn't clear until much closer to the actual dates of travel.

User currently offlineCOFreqFlyer From United States of America, joined Sep 2004, 397 posts, RR: 3
Reply 3, posted (7 years 9 months 2 weeks 2 days 20 hours ago) and read 1259 times:

Check your itinerary online, it should show a second LAXIAH segment at the bottom with an indication of being waitlisted. If you *don't* see it there, then call up and check.

Please note also that if you don't have that waitlist entry clear at time of checkin, you will not be able to check in via online. I've tried this several times, and finally got an answer, because the system has you essentially doublebooked on the same segment, they have to remove the waitlist segment (at the airport) and then check you in.

Good luck!



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