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United Premier Card, Why So Long To Deliver  
User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Posted (7 years 1 month 3 weeks 3 days 20 hours ago) and read 5809 times:

i have a friend who acheived premier status with united, this was by the end of november 2006. until now he didnt receive the card, and every time he calls they tell him that they sent them in january in the mail and he should recieve it by the end of february. he still didn't receive it. on the other hand, my cousin acheived silver status with delta probably two weeks before the new year, and sure enough he got the card a week after completing his travel.

i am not trying to bash united here because they are my favorite airline and i am my self a premeir on them, but i am wondering, why is it that it takes this long to deliver the card? what if you need to travel international or another star alliance. and we all know how anal can some airlines be on you having the card, but they won't take the time and effort to verify that you are an elite with another partner.


PHX - i miss spotting
38 replies: All unread, showing first 25:
 
User currently offlineIADLHR From Italy, joined Apr 2005, 721 posts, RR: 0
Reply 1, posted (7 years 1 month 3 weeks 3 days 20 hours ago) and read 5797 times:

I was just thinking the same thing yesterday. I am Premier Executive and havent received my new card for 2007. I dont know what the problem is. So far it has not caused any problems. Still it would be nice to get my new card, which I understand should come, under normal circumstances, by the end of February.

User currently offlineSwiftski From Australia, joined Dec 2006, 2701 posts, RR: 2
Reply 2, posted (7 years 1 month 3 weeks 3 days 17 hours ago) and read 5716 times:

My VS card took forever to arrive too. According to the guy on the phone, they wait until there are a certain number pending, and make them in bulk.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8868 posts, RR: 12
Reply 3, posted (7 years 1 month 3 weeks 3 days 17 hours ago) and read 5716 times:

I still haven't received my Delta Silver card for next year...push comes to shove, I have my Crown Room Card which works equally as well at check-in, but would like the new card.

As for UA, I've heard they always have problems - I have a friend that qualified for 2P back in early December that still hasn't gotten his (to my knowledge) and there are annual threads at this time of year on FlyerTalk complaining of this exact problem in the UA forum.


User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 4, posted (7 years 1 month 3 weeks 3 days 14 hours ago) and read 5681 times:

I recieved my NW silver elite credentials in the mail about a week ago


"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineStarGoldLHR From Heard and McDonald Islands, joined Feb 2004, 1529 posts, RR: 1
Reply 5, posted (7 years 1 month 3 weeks 3 days 12 hours ago) and read 5657 times:

Yeah I have the same thing. Ive been Star Gold with UA for 8 years, every year the card arrives the last week of February.. then yesterday I had to leave on a 2 week trip across the US without my new card.. Still not here.


So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
User currently offlineJohnClipper From Hong Kong, joined Aug 2005, 826 posts, RR: 0
Reply 6, posted (7 years 1 month 3 weeks 3 days 12 hours ago) and read 5649 times:

I received my 1K card last week. They should be in the mail. Don't forget - your last year's status is good until the following February.

User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Reply 7, posted (7 years 1 month 3 weeks 3 days 3 hours ago) and read 5548 times:

Quoting IADLHR (Reply 1):
Still it would be nice to get my new card, which I understand should come, under normal circumstances, by the end of February

and we are at the end of february. keeping our finger crossed. its funny to see that others have the same problem too



PHX - i miss spotting
User currently offlineEvilForce From , joined Dec 1969, posts, RR:
Reply 8, posted (7 years 1 month 3 weeks 3 days 3 hours ago) and read 5531 times:

It's because it takes time to print and thermal image your cards.

Remember each airline must finalize their respective mileage for the year for each member. Also, their qualifying air mileage from each airline partner must be merged. Usually this info is finalized 2 weeks into the new year. This information is then forwarded to the print shop / lettershop vendor so the cards can be printed and imaged, as well the letters, booklets, envelopes and other pieces parts. The lettershop takes a minimum of 4 weeks for printing and preping for mailing. After they are finished they drop it into the mail stream where it takes up to another week to get in hand.

If you get your card before the last week of February you are doing very well.


User currently offlineSNATH From United States of America, joined Mar 2004, 3238 posts, RR: 23
Reply 9, posted (7 years 1 month 3 weeks 3 days 3 hours ago) and read 5513 times:

Quoting HAMAD (Reply 7):
and we are at the end of february. keeping our finger crossed. its funny to see that others have the same problem too

Hi. So, even though it's always nice to get the new shiny card, you really do not need it. For priority check-in you can just tell the agent that you're "sans card" and they usually can confirm your status at their computer. Then your status is written on the boarding card and you can show that at the lounge. (And, for what it is worth, I have successfully done both.)

Yes, it's a bit more inconvenient, but in the end you can still get the services you are entitled to; as long as the computer shows the right status of course!

BTW, AC was really early with the package this year! I think it arrived in January!  Smile

Safe flying,

Tony



Nikon: we don't want more pixels, we want better pixels.
User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Reply 10, posted (7 years 1 month 3 weeks 3 days 1 hour ago) and read 5471 times:

Quoting SNATH (Reply 9):
Hi. So, even though it's always nice to get the new shiny card, you really do not need it. For priority check-in you can just tell the agent that you're "sans card" and they usually can confirm your status at their computer. Then your status is written on the boarding card and you can show that at the lounge. (And, for what it is worth, I have successfully done both.)

this is in case you are flying exclusively on the airline you have the status with. when you fly one of the code share partner or alliance, in my case (UA/LH) LH were very anal about me having the card, it took a bit of argument to have them let me check in at the business class/star alliance silver check in desk. showing them my statement printed online didn't satisfy the DNATA personell in Dubai who didn't know what "premier" is.



PHX - i miss spotting
User currently offlineBigGSFO From United States of America, joined Jun 2005, 2887 posts, RR: 6
Reply 11, posted (7 years 1 month 3 weeks 3 days ago) and read 5430 times:

Quoting SNATH (Reply 9):
So, even though it's always nice to get the new shiny card, you really do not need it. For priority check-in you can just tell the agent that you're "sans card" and they usually can confirm your status at their computer. Then your status is written on the boarding card and you can show that at the lounge. (And, for what it is worth, I have successfully done both.)

Agreed. I am Premier Exec and have yet to ever present my card. As long as your MP number is in your PNR, your status is logged and printed on your boarding pass. You really don't need the card, at least in my experience.


User currently offlineFlightopsguy From United States of America, joined Jan 2005, 348 posts, RR: 0
Reply 12, posted (7 years 1 month 3 weeks 2 days 23 hours ago) and read 5422 times:

Just received our cards in the last week. No reason to fret as long as your status is in your profile.


A300-330 BAC111/146/J31/41 B99/1900 CV580 B707-777 DC8/9/10 L188/1011 FH227/28/100 SB340 DO228 EMB2/170 CR2-900 SH330-60
User currently offlineSNATH From United States of America, joined Mar 2004, 3238 posts, RR: 23
Reply 13, posted (7 years 1 month 3 weeks 2 days 23 hours ago) and read 5409 times:

Quoting HAMAD (Reply 10):

this is in case you are flying exclusively on the airline you have the status with. when you fly one of the code share partner or alliance, in my case (UA/LH) LH were very anal about me having the card,

It depends! Several years ago I knew I had flown enough miles to become gold with AC, but I hadn't got the card yet (or any communication regarding that for that matter). However, I was flying on UA and when I was checking in at SFO the agent said

Oh, you're Gold!
Really? They hadn't sent me my card yet.
It doesn't matter, the computer says you're Gold, so you're Gold.
Can I get in the lounge then?
Sure. Just show your boarding pass with your status written on it and they would let you in.

...and they did. And that was my first *A lounge experience (and it was a good one! it was in the newly opened International terminal at SFO and the UA lounge had all sorts of goodies...).

But, you are right; recently I've had problems getting LH to recognize my AC Gold status and pre-assign me "good seats" and they do ask for my card at check-in. I really wish they will sort this out soon.

Tony



Nikon: we don't want more pixels, we want better pixels.
User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Reply 14, posted (7 years 1 month 3 weeks 1 day 22 hours ago) and read 5317 times:

this actually leads me to a question:

i know what a premier, premier executive and 1K are, but what is premier associate?



PHX - i miss spotting
User currently offlineFURUREFA From United States of America, joined Feb 2004, 791 posts, RR: 2
Reply 15, posted (7 years 1 month 3 weeks 1 day 21 hours ago) and read 5302 times:

I got my AAdvantage Gold card for '07 in November. Haven't yet received my Silver Medallion card.

Matt


User currently offlineStarGoldLHR From Heard and McDonald Islands, joined Feb 2004, 1529 posts, RR: 1
Reply 16, posted (7 years 1 month 3 weeks 1 day 21 hours ago) and read 5271 times:

Quoting SNATH (Reply 13):
...and they did. And that was my first *A lounge experience (and it was a good one! it was in the newly opened International terminal at SFO and the UA lounge had all sorts of goodies...).

I you think a UA lounge is fantastic... I cant wait to read your post when you try the Singapore Airlines lounge.



So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
User currently offlineDeltAirlines From United States of America, joined May 1999, 8868 posts, RR: 12
Reply 17, posted (7 years 1 month 3 weeks 1 day 20 hours ago) and read 5264 times:

Quoting FURUREFA (Reply 15):
Haven't yet received my Silver Medallion card.

Good to hear I'm not the only one. They supposedly starting shipping out a couple of weeks ago, but it hasn't made it to my PO Box yet (and I'm checking every day since I'm expecting a few cheques any day now).

Quoting HAMAD (Reply 14):
i know what a premier, premier executive and 1K are, but what is premier associate?

A lower level of MP Elite - basically Premier, but no bonus miles. Lowest on the totem pole for upgrades as well, but do get E+ seating, priority checkin, priority security, *Silver. You can't earn this status per se, it's a gifted status by 1Ps and 1Ks, as well as stories of 1Ps being soft-landed (fail to qualify for 2P the next year) getting this status level.


User currently offline1011 From United States of America, joined Feb 2001, 315 posts, RR: 0
Reply 18, posted (7 years 1 month 3 weeks 1 day 20 hours ago) and read 5259 times:

Quoting HAMAD (Reply 14):
know what a premier, premier executive and 1K are, but what is premier associate?

This was a program where a Premier person could give the gift of Premier Associate to someone they know. They are basically like being Premier. I really don't like this because they didn't earn it.

I became Premier Executive on Dec 8 and still haven't gotten my new cards. I am still using our Premier cards which are 1.5yrs old now and are getting worn. If I don't get it by next week I would have flown 25 segments since Jan 1 without my Premier Exec cards.

I don't know about you but I wish you would get little things like a Premier bagtag, maybe discounts off flights etc like some other airlines. Hey but at least they have channel 9 and Economy Plus


User currently offlineDeltAirlines From United States of America, joined May 1999, 8868 posts, RR: 12
Reply 19, posted (7 years 1 month 3 weeks 1 day 19 hours ago) and read 5241 times:

Quoting 1011 (Reply 18):

I don't know about you but I wish you would get little things like a Premier bagtag, maybe discounts off flights etc like some other airlines. Hey but at least they have channel 9 and Economy Plus

I'll trade you the little key fob Delta is sending out with our credentials for Economy Plus every day of the week.


User currently offlinePilottim747 From United States of America, joined Jul 2001, 1607 posts, RR: 5
Reply 20, posted (7 years 1 month 3 weeks 1 day 19 hours ago) and read 5232 times:

This thread can give you a lot of information on Mileage Plus 2007 elite membership kits. Go towards the end of the thread, it seems like many Premier Execs are getting their kits but not down to Premiers yet.

2007 membership kits - GS/1K/1P/2P -- Flyertalk.com Forums



Aviation Photographers & Enthusiasts--Coordinate your life.
User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1158 posts, RR: 7
Reply 21, posted (7 years 1 month 3 weeks 1 day 2 hours ago) and read 5165 times:

my 2006/2007 card expires today and i still didn't receive the new one, so i called UA and they said this time that i should get it before march 8. its funny how they say different things every time. but shouldn't be a problem after all the posts assuring me that its fine. i think the only airline within star alliance that has a problem with you not having the card is lufthansa. Usarways/America west, were fine with it.


PHX - i miss spotting
User currently offlineSNATH From United States of America, joined Mar 2004, 3238 posts, RR: 23
Reply 22, posted (7 years 1 month 3 weeks 1 day 2 hours ago) and read 5154 times:

Quoting StarGoldLHR (Reply 16):
I cant wait to read your post when you try the Singapore Airlines lounge.

True, I haven't been to an SQ lounge yet (in fact, I've never flown SQ). But, the LH F class lounge at FRA was quite nice too.  Wink

Tony



Nikon: we don't want more pixels, we want better pixels.
User currently offlineKRESSI1K From Germany, joined Mar 2007, 11 posts, RR: 0
Reply 23, posted (7 years 1 month 3 weeks 14 hours ago) and read 5100 times:

Quoting HAMAD (Reply 21):

That is great to hear!  Angry
I also didn't get my new 1K card from United yet and I will fly on Lufthansa to Denver on Sunday! I fear that will get me in some interesting discussions at the Check-In and in front of the Lounge!


User currently offlineSnaiks From Panama, joined Mar 2005, 216 posts, RR: 0
Reply 24, posted (7 years 1 month 3 weeks 13 hours ago) and read 5086 times:

Im still waiting for my Advantage Gold Card to arrive, well im not traveling for another month so i can wait

25 HAMAD : when i called them in feb, they said i should get it by the 28th of feb. i called back yesterday, and they said that it will be here by the end of mar
26 IADLHR : I dont have miine yet either. On Feb. 25 I called about it . They told me it was in the mail and I would have it in a day or so. I called them back ag
27 StarGoldLHR : Did you try lufthansa's specially made Schnapps ? (Some 60 year old special drink made exclusively for Lufthansa, they recently re-introduced it ? LH
28 HAMAD : now, united has a lounge in Dubai.... or thats what one of the lounges say, it has united labeled on it. its a star alliance lounge basically
29 HAMAD : i finally received my new one, on the 17th of march...
30 Zrs70 : I can understand the importance of having the *Gold card (for club access). But why carry the silver card around?
31 Planecrazy2 : You may need it to access elite check in areas or for the check in kiosk. I finally received my Premier card today, only 17 days late!
32 Boston92 : I just got my UA card last week. It ALWAYS comes: The week you stop expecting it to come.
33 HAMAD : EXACTLY! lol, i was like, you know what, i am going to california by car, its not going to arrive soon, i am giving up on receiving it, every one els
34 Boston92 : From the time I got the 1k status to the time I recieved the damn package, I HAD to get AT LEAST 50 god damn Mileage Plus Visa Offers.
35 1011 : My Brother got his Premier Exec card two weeks ago and I have yet to get mine. Even though we qualified for Premier Exec on Dec 8. I have taken 25 UA
36 Glareskin : I am Premier Executive for some years now and I always get my new card too late. Validity is thru Feb 200x and they deliver the new card mid march. Us
37 HAMAD : i check in with biz class usually, but IAD has a seperate check in line that says "premier" i don't know if they changed it recently
38 CAETravlr : After having not had any status with UA for a few years, I hit Premier at the end of January of this year, and never got a card. I hit Premier Exec at
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