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Airline Load Factors In 1960  
User currently offlineJimyvr From , joined Dec 1969, posts, RR:
Posted (7 years 6 months 3 weeks 1 day 2 hours ago) and read 2701 times:

From Flight Magazine 13APR61 edition, all figures in %

SATA 68.2
SABENA 63.1
CSA n/a
Kar-Air 45.1
Air Inter 50.1
UAT 60.6
Lufthansa 59.5
Olympic Airways 54.6
Flugfelag Iceland 64
Loftleidir 65.3
Aer Lingus 69
Aerlinte 61
Alitalia 57.7
Elivie 45.8
KLM 54.7
Braathens 57.4
SAS 56.4
Aviaco 60
IBERIA 59
Linjeflyg 49.2
Swissair 58.2
BEA 67.5
BOAC 60.8
BUA 64
Cambrian 67.3
Channel Air Bridge 49
Cunard Eagle 54.2
Derby 61
Jersey 74
Silver City 63.9
Skyways 70
Skyways Coachair 64



Aden Airways 52.4
Iran Air 53
Arkia 75
Air Liban 47
MEA 41
THY 53


Borneo Airways 55
RAC Cambodia 74.9
Air Ceylon 44
Civil Air Transport (Taiwan) 46
Cathay Pacific 51
Air India 51.9
IAC (Indian Airlines) 68.9
JAL 68.3
Pakistan Int'l 61.3
Malayan Airways 55.3
THAI 56.2


Caspair (East Africa) 47
East African Airways 61.5
Central African Airways 65
DTA 51.5
Air Madagascar 42
Nigeria Airways 72.1
CAS South Africa 45.6


Airlines of NSW 50.6
Airlines of SA 51.6
Ansett-ANA 60
Connellan 35.1
East-West 51.2
MMA 48.5
QANTAS 60
TAA 65
NZNAC 73.9
TEAL 72.6

Canadian Pacific 56.7
TCA/Air Canada 66
American 65.1
Braniff 56.3
Capital 53
Continental 50.3
Delta 58.9
Eastern 53.9
National 53.8
Northeast 51.6
Northwest 55.3
Panagra 57.4
PanAm 63.8
TWA 62.9
United 65.2
AValon 57.8
Lake Central 38.4
Mohawk 45.3
Ozark 40.4
Piedmont 45
West Coast 44.5
Hawaiian 58.1
Chicago Helicopter 48
New York Helicopter 53
Alaska Airlines 57.4
Ellis 53
Pacific Northwest 48.2


Austral 58.4
Transcontinental Argentina 57.6
LAB Bolivia 61.7
Panair do Brasil 54
REAL 52.9
VASP 58.6
VARIG 59
LADECO 46.9
CUBANA 46
Mexicana 60.5
Avensa Venezuela 45.2

4 replies: All unread, jump to last
 
User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3805 posts, RR: 29
Reply 1, posted (7 years 6 months 3 weeks 1 day ago) and read 2650 times:

Typically, in 1960, load factors somewhere in the low to mid 50s were profitable for U.S. scheduled "certificated" trunk and local service airlines (equivalent to today's majors and regionals). In fact, Delta's then-CEO W.T. Beebe as recently as 1980 made the comment (in Air Transport World) that systemwide load factors over 60% meant a noticeable decline in customer service. Those words are as true today as they were 27 years ago, technology advances notwithstanding.

User currently offlineEXAAUADL From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 6 months 3 weeks 23 hours ago) and read 2589 times:

Really interesting thanks

User currently offlineLemurs From United States of America, joined Mar 2005, 1439 posts, RR: 4
Reply 3, posted (7 years 6 months 3 weeks 23 hours ago) and read 2534 times:

Quoting Tango-Bravo (Reply 1):
In fact, Delta's then-CEO W.T. Beebe as recently as 1980 made the comment (in Air Transport World) that systemwide load factors over 60% meant a noticeable decline in customer service. Those words are as true today as they were 27 years ago, technology advances notwithstanding.

Don't mistake the cause with the effect there. It results in noticable declines in customer service because they staffed for good customer service at a 50% load factor. The difference between now and then is that they currently staff for good customer service at that same 50% load factor, but expect to get 80% load factors. If they took that model and properly up-staffed the flights, customer service numbers would improve dramatically...as would costs.

It's not the number of people flying that make for bad customer service, it's the number of people the airlines are willing to staff (and how much those customer service agents think they're entitled to be paid.)



There are 10 kinds of people in the world; those who understand binary, and those that don't.
User currently offlineTango-Bravo From United States of America, joined Jun 2001, 3805 posts, RR: 29
Reply 4, posted (7 years 6 months 3 weeks 21 hours ago) and read 2464 times:

Quoting Lemurs (Reply 3):
It's not the number of people flying that make for bad customer service, it's the number of people the airlines are willing to staff (and how much those customer service agents think they're entitled to be paid.)

But I thought advances in technology made up for the gap between dractically reduced reduced staffing (relative to pax carried) and astronomical increases in number of pax carried? That is, if you believe the mantra of the credibility-challenged managers of the U.S. legacy airlines.

Even if you choose to believe their mantra, the fact remains that when large numbers of people are consistently packed into a confined area (as happens at 80% systemwide factors) people, like lab rats used in experiments studying reactions to crowding, tend to become rather irritated, even though (thankfully) most humans are able to keep their feelings from boiling over into inappropriate aggressive behavior. This reality has nothing to do with adequate staffing levels or lack thereof.


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