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Need Help With DL/EK---URGENT  
User currently offlineMEACEDAR From Lebanon, joined Oct 2006, 753 posts, RR: 0
Posted (7 years 8 months 3 weeks 5 days 12 hours ago) and read 2852 times:

Dear a.netters,

My flight from MCO-JFK has been delayed for about 1 hour and 15 minutes (DL 1208). I have a connected flight in JFK to DXB on EK202, which is scheduled on time for a departure at 11:00 PM. Now, I will arrive in JFK around 10:30 PM and I was wondering how long it would take to get from DLs gate to EKs gate and will I make it. If not, what should I do?

MCO-JFK DL1208
JFK-DXB EK202

By the way, I am at MCO right now...

15 replies: All unread, jump to last
 
User currently offlineExusair From United States of America, joined Sep 2000, 684 posts, RR: 0
Reply 1, posted (7 years 8 months 3 weeks 5 days 11 hours ago) and read 2816 times:

See if you can route MCO-ATL-MAN then catch EK MAN-DXB tomorrow morning.

I would call the Delta 800 number to handle this, not the gate agents.


User currently offlineStylo777 From Germany, joined Feb 2006, 3009 posts, RR: 11
Reply 2, posted (7 years 8 months 3 weeks 5 days 11 hours ago) and read 2816 times:

or the second EK flight vie HAM

User currently offlineMEACEDAR From Lebanon, joined Oct 2006, 753 posts, RR: 0
Reply 3, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2766 times:

Quoting Exusair (Reply 1):
I would call the Delta 800 number to handle this, not the gate agents.

I am but their bitching about it.


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 4, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2746 times:

Quoting Stylo777 (Reply 2):
or the second EK flight vie HAM

that might be an option, but its only 15 minutes more than EK-202......

If you have your ticket on one PNR (such as purchasing a ticket from a travel agent), you might have more luck......if not then you might have some trouble...

Contact EK also as EK are very cool when it comes to missed flights, etc...especially if you can show that its no fault of your own..

Good luck...!



"Up the Irons!"
User currently offlinePhxtravelboy From United States of America, joined Nov 2005, 244 posts, RR: 0
Reply 5, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2737 times:

That's what you get for booking such a close connection of only 1 hour 50 minutes in the first place with a change from terminal 3 to terminal 4. Any sort of a delay, no matter how short or long, will put your connection in doubt. Next time, book a longer connection.

User currently offlineAlitaliaMD11 From Spain, joined Dec 2003, 4068 posts, RR: 13
Reply 6, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2726 times:

I would advise calling Emirates and letting them know about your situation. They will not be notified unless you directly call them since Delta and Emirates do not code-share.

I honestly don't think 30 minutes is enough to make the flight. Any international flight usually closes 45-60 minutes before it's estimated time of departure.

The best bet would be to call them and ask about Emirates 205 to HAM or have them re-schedule on EK204 which departs JFK tomorrow at 10:20am.



No Vueling No Party
User currently offlineMEACEDAR From Lebanon, joined Oct 2006, 753 posts, RR: 0
Reply 7, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2716 times:

I called EK and they told me to call DL because it was DL flight that was late not theirs, which I agree with. It is DL who is at fault not EK.

User currently offlineAirlineAddict From United States of America, joined Jan 2005, 420 posts, RR: 1
Reply 8, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2686 times:
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Any chance of DL putting you on another airline?

Quoting Phxtravelboy (Reply 5):
That's what you get for booking such a close connection of only 1 hour 50 minutes in the first place with a change from terminal 3 to terminal 4. Any sort of a delay, no matter how short or long, will put your connection in doubt. Next time, book a longer connection.

I guess you would prefer to have a four hour connection window. He needs help not judgement...


User currently offlineAlitaliaMD11 From Spain, joined Dec 2003, 4068 posts, RR: 13
Reply 9, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2684 times:

Quoting MEACEDAR (Reply 7):
I called EK and they told me to call DL because it was DL flight that was late not theirs, which I agree with. It is DL who is at fault not EK.

Can Delta not put you on DL1736 to LGA which gets you to LGA at 21:01 and then you would take a cab to JFK?



No Vueling No Party
User currently offlineAirlineFanatic From United States of America, joined Mar 2004, 222 posts, RR: 0
Reply 10, posted (7 years 8 months 3 weeks 5 days 10 hours ago) and read 2669 times:

I would inform EK that it was a security breach at MCO (another thread currently ongoing) that is causing the delay of what seems to be a few airlines and see if they have an empathy and can assist.

User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 11, posted (7 years 8 months 3 weeks 5 days 7 hours ago) and read 2588 times:

Quoting AlitaliaMD11 (Reply 6):
I would advise calling Emirates and letting them know about your situation. They will not be notified unless you directly call them since Delta and Emirates do not code-share.

Not necessarially true. Codesharing has little/anything to do with interlining. If the itinerary was on one ticket, two things

First, It will be Delta's responsibility to get you to your final destination; that may or may not be on EK

Second, if EK is anything like NW/UA, they will have a lot of information about you. When I flew LAX-ORD-DTW-PLN-DTW-ORD-LAX with LAX-ORD-LAX on UA, the rest on NW, the Northwest agents knew which inbound flight I was on, that the flight had landed, which gate I was coming from, etc. The UA agents had similar information and they could even tell me where at ORD my luggage was once NW handed it over to them,

NW and UA don't code share, but like most civilized* airlines they do play well with others (i.e. participate in the industry interline agreements)

Lincoln
(*-for certain definitions of "civilized"



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineSoups From Ghana, joined Jun 2004, 3438 posts, RR: 14
Reply 12, posted (7 years 8 months 3 weeks 5 days 1 hour ago) and read 2528 times:

Good luck, missed my connection with EK in DXB and they told me to find my own way


Next destinations, Suarabaya, beirut, paris, Accra
User currently offlineMtsubshe From United States of America, joined Jan 2007, 67 posts, RR: 0
Reply 13, posted (7 years 8 months 3 weeks 4 days 20 hours ago) and read 2478 times:

the first flight leaves at 1100 pm and the 2nd flight via hamburg at 1115 pm, for both flights you do not have enough time for the connection, on delta you arrive at terminal 2 then you have to take the train to terminal 4 for the emirates.

User currently offlineSoups From Ghana, joined Jun 2004, 3438 posts, RR: 14
Reply 14, posted (7 years 8 months 3 weeks 4 days 19 hours ago) and read 2452 times:

Looks like he is somewhere int he air now


Next destinations, Suarabaya, beirut, paris, Accra
User currently offlineMEACEDAR From Lebanon, joined Oct 2006, 753 posts, RR: 0
Reply 15, posted (7 years 8 months 1 week 4 days 16 hours ago) and read 2311 times:

Thanks guys! I just came back from DXB. Let me tell you what I did...

I went from MCO-JFK on DL1208 like planned then in JFK I went to Emirates desk explaining that I missed my flight and I needed help to get to my bags, etc. They told me that not to worry about my bags and they have been checked all the way to DXB and just to get a hotel room and go on EK204 in the morining the next day. I did said and when I arrived in DXB, I still had to catch my flight to BEY that left 10 hours after. I went to the baggage claim area and got 1 of 2 bags. I inquired about the 2nd bag and they stated it has already been checked to BEY. When EK told me that I directly gave them my other bag and told them if they could put it with the other one. The lady said no problem and did so. I got to my DXB-BEY on EK and the flight was perfect. When I arrived in BEY, I only got one bag. This bag was the one I picked up from DXB. I filled a Baggage Delay form at BEY and it turns out that the bag the EK lady told me about was left behind in JFK. They put it on a flight from JFK-HAM-DXB-BEY and arrived 3 days after I arrived in BEY. I was kind of expecting something like this, so I wasn't that mad.

On the way back, it went smoothly. BEY-DXB  Smile
DXB-JFK  Smile
JFK-MCO  Sad

When I arrived in MCO, on of my bags were left behind in JFK. Luckily it arrived on the last flight out of JFK to MCO with DL. DL called me at midnight saying that they have the bag and are going to deliver it within the next 3 hours. I told them just to leave on the front door. I woke up at 5 in the monring and it was their. By the way, both bags were severly damaged.

Quoting AlitaliaMD11 (Reply 9):

Can Delta not put you on DL1736 to LGA which gets you to LGA at 21:01 and then you would take a cab to JFK?

I still wouldn't have made it because it was severly snowing in New York so I would have still been late. Think about it, if I were to arrive in LGA at 9 PM and get out of the terminal catch a cab, by then it should at least be 9:30 PM. Then to catch a cab to JFK, which my friends says it aobut 20-25 mins without traffic, but it was snowing so there was defintely going to be traffic. So it would be around 10:30 before I arrived at JFK, then I had to go through security then through immigration and then I needed to run to the gate, all in 30 minutes. I figured just to go on the DL flight I originally booked.

THANKS FOR YOUR HELP GUYS!!!!


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