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Has AA Upgraded Its Transcon F Service Yet?  
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Posted (7 years 5 months 3 weeks 14 hours ago) and read 3587 times:

I need to book JFK-SFO around July 5th for a college mega-reunion, and looked at AA as I'm on BA miles. However, I do remember my disappointing EWR-LAX 757 trips last year, and wonder if the 762's and 763's feature a better F than found on the 757s. I loved my UA p.s. flights in Biz and hoped that AA F would be decent on it's transcon flights.

What can I expect on AA's Transcon F JFK-SFO then? Should I just 'fuggedaboutit' and book UA p.s.?

Many Thanks.

26 replies: All unread, showing first 25:
 
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3706 posts, RR: 28
Reply 1, posted (7 years 5 months 3 weeks 14 hours ago) and read 3550 times:

If you are using BA miles certainly go for the 762 since in terms of miles there is no difference between redeeming for 762 or 763. The 762 is five across in F with 60" pitch whilst the 763 is six across in F with 60" also. There is a chance you'd get the new version of the Business Class seat which is being installed across the 763 fleet. Personally for a dayflight I suspect the 762 is still preferable as it gives you acres of room in row 3.

Bear in mind that I think using BA miles for this trip is pretty expensive, especially bearing in mind that you could use a similar amount for a proper international F ticket with BA and get your moneys worth from a mileage standpoint. UA p.s. seems popular on here so I suspect you'll get a few pointers there, can't comment on it as I've not flown UA p.s. F. I'm considering it later in the year though...

As for the 762 on a dayflight expect something similar to this, apparently the dinner meals are much better.
AA Flagship Service: JFK-LAX In First Class (pics) (by Fbgdavidson Jul 12 2006 in Trip Reports)
The improvements since I wrote this report are slight...

[Edited 2007-03-12 02:09:44]


"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineLaxintl From United States of America, joined May 2000, 25143 posts, RR: 46
Reply 2, posted (7 years 5 months 3 weeks 14 hours ago) and read 3528 times:

As a regular transcon flyer, I have yet to see improvements on AA's 762s. Only changes in recent months has been a slight improvement in meal services with the return of items which had disappeared in recent years with all the cuts.

From reading American Airlines PR release regarding the upgrades it states;

Customers will begin seeing the enhancements as early as summer 2007. The upgrade will be implemented in a phased approach, beginning with new inflight entertainment and updated interiors and will be followed by:
o Upgraded, fully motorized seats in the First Class cabin -- offering customers greater seat flexibility to assure comfort.
o The addition of one First Class seat per aircraft, made possible by utilizing currently unused space and additional space made available by the installation of the new and smaller digital inflight entertainment system. American will gain almost 11,000 additional First Class seats annually in the New York to Los Angeles and New York to San Francisco transcontinental markets..
o Updated interior throughout the aircraft for a lighter and brighter look including new upholstery, carpeting and lighter "basket-weave" sidewalls.


So it would seem you are not very likely to end up with a newly reconfigured plane as it sounds the upgraded seats themselves are the last item to be refurbished.

Personally, I would stick to UA. I really cant say enough good things about the p.s. product particularly in business class. No worries about what AA cabin you might or might not end up with.

[Edited 2007-03-12 02:30:06]


From the desert to the sea, to all of Southern California
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 3, posted (7 years 5 months 3 weeks 13 hours ago) and read 3506 times:

Thanks! I'll actually pay cash for this flight - trying to rack up those tier points before I get demoted by BA next year  Wink

I did read your report again before posting, which provided a glimmer of hope. I just got back from an 11-leg Asia trip, and the idea of a taking a domestic flight is not sitting well with me...but it's time to suck it in, I guess.


User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3706 posts, RR: 28
Reply 4, posted (7 years 5 months 3 weeks 13 hours ago) and read 3482 times:

Quoting Comorin (Reply 3):
Thanks! I'll actually pay cash for this flight - trying to rack up those tier points before I get demoted by BA next year  

Apologies, read the 'on BA miles' bit and presumed one was redeeming  Wink

To be quite honest unless you are rolling in money doing JFK-SFO on the 763 will be perfectly adequate. I just priced up JFK-SFO-JFK for early July and it came back as $1600 in F for the aforementioned aircraft. To do F on the 762 would be nearer $4700 return. Completely not worth it IMO.

If you needed the extra tier points you could do EWR-LAX-SFO and back, netting an extra 120 tier points over the non stop alternatives. You'd have to suffer on the 757 across the country but would get to use the Flagship Lounge at LAX.

Fraser says do the 763 for $1600 rtn. Excellent value if you ask me!  Smile



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineVC10er From United States of America, joined Feb 2007, 2885 posts, RR: 10
Reply 5, posted (7 years 5 months 3 weeks 13 hours ago) and read 3467 times:
Support Airliners.net - become a First Class Member!

I used to fly both aa and ua to the west coast. Both have 3 class aircraft and both were pretty bad in biz. But when ua launched p.s. Service I was blown away. I have already gone p.s. Four times this year and I am still amazed at the seat comfort in biz, food is amazing and proves that when an airline wants to serve good food they can. The individual dvd player is great with about 8 or 10 dvd's to choose from. Flight attendants are all in a good mood becuase its such a step-up for united. Service is amazing.
I would go with ua and reward them with your business. No I don't work for ua.
Also, try a seat in row 6, the exit row. There is about 10 feet in leg room.



The world is missing love, let's use our flights to spread it!
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 6, posted (7 years 5 months 3 weeks 13 hours ago) and read 3447 times:

Quoting Laxintl (Reply 2):
Personally, I would stick to UA. I really cant say enough good things about the p.s. product particularly in business class. No worries about what AA cabin you might or might not end up with.

Thank you for considered post. I am most tempted to fly p.s. as it was simply magnificent two years ago.

Off-topic, I wish the US airline industry was opened up to foreign investment. It's the only way customer service is going to improve.

Quoting Fbgdavidson (Reply 4):
Fraser says do the 763 for $1600 rtn. Excellent value if you ask me! Smile

Fraser, you've always done right by me!  Smile But I cannot go through another AA 757 F experience...life's too short. I'll check out both UA and AA sites and let you know what I did. I may have to do the unthinkable and give up on the tier points....


User currently offlineUnited777atGU From United States of America, joined Oct 2006, 183 posts, RR: 1
Reply 7, posted (7 years 5 months 3 weeks 12 hours ago) and read 3400 times:

Hey, comorin, let me know too (especially if you take UA! I want to know whether we treated you well!)!!


Speechless
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3706 posts, RR: 28
Reply 8, posted (7 years 5 months 3 weeks 12 hours ago) and read 3393 times:

Quoting Comorin (Reply 6):
Fraser, you've always done right by me!   But I cannot go through another AA 757 F experience...life's too short.

Guess I should have made myself more clear but I'm not suggesting you do  Wink If you do JFK-SFO-JFK on the 767-300 in F you'll have the international J seat with 60" pitch and it'd only cost $1600. In terms of comfort and seating it is worlds apart from the 757.



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 9, posted (7 years 5 months 3 weeks 12 hours ago) and read 3352 times:

Quoting United777atGU (Reply 7):
Hey, comorin, let me know too (especially if you take UA! I want to know whether we treated you well!)!!

Will do! I was most impressed by UA's p.s. ( C) , even in direct comparison to BA CW. I like to support airlines that are trying hard to win back business, instead of squeezing their premium customers.

Quoting Fbgdavidson (Reply 8):
f you do JFK-SFO-JFK on the 767-300 in F you'll have the international J seat with 60" pitch and it'd only cost $1600.

Thanks, that makes it clear! I'll sleep on it and make my call tomorrow. I do appreciate everyone's helpful comments.


User currently offlineWillyj From United States of America, joined Oct 2005, 468 posts, RR: 0
Reply 10, posted (7 years 5 months 3 weeks 10 hours ago) and read 3292 times:

Quoting Fbgdavidson (Reply 8):
Guess I should have made myself more clear but I'm not suggesting you do If you do JFK-SFO-JFK on the 767-300 in F you'll have the international J seat with 60" pitch and it'd only cost $1600. In terms of comfort and seating it is worlds apart from the 757.

Excellent advice.


User currently offlineCOEWR2587 From United States of America, joined Apr 2004, 607 posts, RR: 2
Reply 11, posted (7 years 5 months 3 weeks 10 hours ago) and read 3272 times:

All of CO's 757 have BizFirst seating now though if the 757 u have last time was a domestic config.


Newark Airport...My Home Away From Home
User currently offlineNwa747-400 From United States of America, joined Sep 2000, 1337 posts, RR: 4
Reply 12, posted (7 years 5 months 3 weeks 2 hours ago) and read 3181 times:

all of CO 757-200s have 16 Business/First
all of CO 757-300s have 24 domestic First Class


User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 13, posted (7 years 5 months 2 weeks 6 days 18 hours ago) and read 3052 times:

OK Fellas, here's the deal:

JFK - SFO on AA35 (763) F $748
SFO- JFK on UA8 (757) Z ( p.s. business) $918


I'll be glad to do a comparative TR, but am too shy to take pics onboard...  no 

Again, thanks for the helpful posts.


User currently offlineUnited777atGU From United States of America, joined Oct 2006, 183 posts, RR: 1
Reply 14, posted (7 years 5 months 2 weeks 6 days 11 hours ago) and read 2961 times:

Why couldn't any of us think of that... split the round-trip on two different airlines! Duh! Shame... Thanks for flying UA...
You just helped me pay a bill! Hahahaha... (you really did though...!)



Speechless
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 15, posted (7 years 5 months 2 weeks 6 days 10 hours ago) and read 2916 times:

Quoting United777atGU (Reply 14):
Why couldn't any of us think of that... split the round-trip on two different airlines!

I do my best thinking when I'm asleep! Anyway, I'm really looking forward to the p.s. service...glad to support UA.


User currently offlineDaron4000 From United States of America, joined Mar 2005, 712 posts, RR: 1
Reply 16, posted (7 years 5 months 2 weeks 6 days 2 hours ago) and read 2843 times:

It's too late to change it now probably but some posters before might have made it seem confusing. The service on a 2-class plane like the one you're on on AA will be a C service instead of a true international F service like on teh 762. That is why there is such a diffferncein price.

User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 17, posted (7 years 5 months 2 weeks 6 days 1 hour ago) and read 2817 times:

Quoting Daron4000 (Reply 16):
It's too late to change it now probably but some posters before might have made it seem confusing. The service on a 2-class plane like the one you're on on AA will be a C service instead of a true international F service like on teh 762. That is why there is such a diffferncein price.

It's not too late! How do I tell if a flight is 2 or 3 class when booking? Are you saying that the 762 is 3 class and that the 763 is 2? I have until midnight tonight to finalize...

Thanks for your input.


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17027 posts, RR: 67
Reply 18, posted (7 years 5 months 2 weeks 6 days 1 hour ago) and read 2808 times:

Quoting Comorin (Reply 17):
Are you saying that the 762 is 3 class and that the 763 is 2?

Yes. The 763 is 2 class and the 762 is 3 class.

Quoting Comorin (Reply 17):
How do I tell if a flight is 2 or 3 class when booking?

On AA.com, the type is listed in the "Aircraft Type" column on the flight selection page. On Kayak.com (da best search site IMHO) press the "details" link. If you're using Crapedia or Travelocrappity or Crapitz May The Force be with You.

Always remember that Seatguru is your friend:
http://www.seatguru.com/airlines/Ame...erican_Airlines_Boeing_767-200.php
http://www.seatguru.com/airlines/Ame...erican_Airlines_Boeing_767-300.php



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 19, posted (7 years 5 months 2 weeks 6 days 1 hour ago) and read 2784 times:

Quoting Starlionblue (Reply 18):

Thanks! I was using aa.com, and while it does give my type and seat selection, it's hard to divine if it's 2 or 3 class. Let me get this right - If I book on any 762, then it's a 'real' F cabin?

I'll check out kayak.com too...


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17027 posts, RR: 67
Reply 20, posted (7 years 5 months 2 weeks 6 days ago) and read 2768 times:

Quoting Comorin (Reply 19):
Let me get this right - If I book on any 762, then it's a 'real' F cabin?

Yes indeed. As Seatguru shows, all AA 762s are 3 class with a "real" F cabin. However, the seats are hardly like those in BA first. No lie flat beds or anything. Seatguru shows 62" pitch. Also see the "Comparison Charts" section in the left menu on Seatguru.

On aa.com, you can go to "Reservations|View Available Seats" to check seat availability in all classes on a particular flight.



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 21, posted (7 years 5 months 2 weeks 5 days 22 hours ago) and read 2725 times:

Quoting Daron4000 (Reply 16):
The service on a 2-class plane like the one you're on on AA will be a C service instead of a true international F service like on teh 762. That is why there is such a diffferncein price.



Quoting Fbgdavidson (Reply 8):
f you do JFK-SFO-JFK on the 767-300 in F you'll have the international J seat with 60" pitch and it'd only cost $1600. In terms of comfort and seating it is worlds apart from the 757.

OK, the fog lifts...

International F, only available in a 762 costs about $2300 each leg.
International J, called F on a 763, costs $800 each leg.

Final question: Is J class on the 762 = F class on the 763?

Thanks posters.


User currently offlineLaxintl From United States of America, joined May 2000, 25143 posts, RR: 46
Reply 22, posted (7 years 5 months 2 weeks 5 days 22 hours ago) and read 2707 times:

Quoting Comorin (Reply 21):
Final question: Is J class on the 762 = F class on the 763?

Yes. 763 F seat is the same as the 762 J seat.

The only other thing I have noticed sometimes on 2 class 763 transcons to/from JFK, is that the meal services are somewhat a hybrid. Neither the regular F or J 762 American Flagship Service.



From the desert to the sea, to all of Southern California
User currently offlineComorin From United States of America, joined May 2005, 4896 posts, RR: 16
Reply 23, posted (7 years 5 months 2 weeks 5 days 22 hours ago) and read 2704 times:

I did some more research:

AA's 762s flying transcon offer American Flagship Service, a premium product like p.s.

( see here for an interesting article from cnn) http://money.cnn.com/2006/03/08/pf/goodlife_fortune/index.htm

So to compare apples to apples I would have to fly J in both. While the F on a 763 is roomier, it does not feature AFS.


I don't mean to hash this topic out to the nth degree, but I am hoping this extensive discussion might be useful to others contemplating a transcon flight in the future.

Thanks


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17027 posts, RR: 67
Reply 24, posted (7 years 5 months 2 weeks 5 days 21 hours ago) and read 2686 times:

Quoting Comorin (Reply 23):

I don't mean to hash this topic out to the nth degree, but I am hoping this extensive discussion might be useful to others contemplating a transcon flight in the future.

No problem. New information is still coming in.

Quoting Laxintl (Reply 22):

Yes. 763 F seat is the same as the 762 J seat.

Indeed.



"There are no stupid questions, but there are a lot of inquisitive idiots."
25 Post contains images Fbgdavidson : I guess we need some clarification The 767-200 is a three class aircraft, the 767-300 is a two class aircraft marketed domestically as First & Coach.
26 Comorin : Fraser, I do appreciate again your summing up. I will be going ahead as planned on the 763 F - as per your original advice! Makes a lot of sense - mo
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