Avi8tir From United States of America, joined Feb 2004, 411 posts, RR: 0 Posted (7 years 7 months 1 week 6 days 15 hours ago) and read 4720 times:
I was looking on United's site, but couldnt find any info. I know I can use my United miles on a full ticket on any of the Star Alliance partners (including Thai), but what about upgrades? is that possible? If so, what base fare would I have to buy to upgrade to business class? I heard that you can "request" the upgrade, but cannot confirm it at the time of purchase. How does that work??
Also, I saw on the Thai site that you can upgrade service on the day of travel for a fee. Any info on this??
777fan From United States of America, joined Jan 2006, 2505 posts, RR: 2
Reply 2, posted (7 years 7 months 1 week 6 days 5 hours ago) and read 4650 times:
I haven't found a way to do it online yet. Your options are to call a UA res agent or simply keep your fingers crossed and request one at check-in. Keep in mind that many heavily discouted Y-class fares can't be upgraded.
Afay1 From United States of America, joined Oct 2001, 1293 posts, RR: 2
Reply 5, posted (7 years 7 months 1 week 5 days 19 hours ago) and read 4511 times:
Keep calling until you get someone who knows how it works. With any Star Alliance stuff you need to take a poll. You can also use ANA's Star Alliance award tool if you are a FF member (it is free to sign up) to see if space is available. Also, functionally some *A stuff is poorly implemented and highly dependent on a check-in or gate agent knowing exactly what the procedure is. So even if something should be doable, an unwilling or ill informed agent will thwart your efforts. Best to pin it down way beforehand.
TonyBurr From United States of America, joined Mar 2001, 1035 posts, RR: 0
Reply 7, posted (7 years 7 months 1 week 5 days 17 hours ago) and read 4446 times:
You cannot use UA miles to upgrade on ALL Star Alliance. Limited. I have upgraded from Business to First on both TG and LH, via the UA website. It wokred well, once availabilty came through. Here is what you do:
Go to the UA Website
1. Drop down the Mileage Plus menu
2. Go to Redeem Miles
3. Look at the bottom of the first column for Star Alliance upgrade awards.