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How Is EK's Service On A343 And 773?  
User currently offlineThorben From , joined Dec 1969, posts, RR:
Posted (7 years 6 months 3 days 6 hours ago) and read 4173 times:

A friend of mine is to fly FRA-DXB-SIN-BNE on EK soon. Maybe people with experience can answer a few questions concerning that service. Flights are with A343 and 773 (probably non-ER), and economy class.

How is the audio/video programme on those planes? Is it on-demand or just a bunch of different channels? Do you get headphones for free or do you have to buy them? Is the food any good? How long does the fuel stop at SIN take?

Thanks for answers.

27 replies: All unread, showing first 25:
 
User currently offlineEK77W From United Kingdom, joined Mar 2006, 96 posts, RR: 0
Reply 1, posted (7 years 6 months 3 days 4 hours ago) and read 4096 times:

Hi Thorben.

Quoting Thorben (Thread starter):
How is the audio/video programme on those planes? Is it on-demand or just a bunch of different channels?

The IFE on the A343 and 773's will most likely be the old style non-avod. On the 773 there is a small chance that it will be the ICE system (AVOD).

Quoting Thorben (Thread starter):
Do you get headphones for free or do you have to buy them?

Headphones are always free with EK.

Quoting Thorben (Thread starter):
Is the food any good?

Food in economy is definetly the best food i have had on any airline in economy. Portions are often quite generous.

Quoting Thorben (Thread starter):
How long does the fuel stop at SIN take?

I believe that the stop in SIN is roughly 90 minutes. When I flew DXB-SIN-MEL, you were allowed to either stay onboard or get off to stretch you legs for 45 minutes or so. I was flying J, so it may be different for economy.

Hope this has helped,
EK77W



A320, A321, A332, A343, A345, 727, 733, 734, 738, 744, 752, 763ER, 772, 773, 77W, RJ100, ERJ145, Q400, Do328
User currently offlineGlareskin From Netherlands, joined Jun 2005, 1305 posts, RR: 1
Reply 2, posted (7 years 6 months 3 days 4 hours ago) and read 4077 times:

I've only experienced Economy on a EK A345. It's definitely the best Economy experience ever! Best food, 600 Audio / Video channels on-demand, the most friendly and beautiful flight attendants, the ultimate low-noise flying experience on the comfortable, and perfect looking (and gas guzzling) A345. And the best: I got Mileage Plus miles! I love EK!!!


There's still a long way to go before all the alliances deserve a star...
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19229 posts, RR: 52
Reply 3, posted (7 years 6 months 3 days 4 hours ago) and read 4052 times:

Quoting Glareskin (Reply 2):
I've only experienced Economy on a EK A345. It's definitely the best Economy experience ever!

I wonder how it compares feature-by-feature and overall with Etihad. I flew aboard an Etihad 345 LHR-AUH in November 2006. (I also flew 3 Etihad 773s.) It was very good.

I have flown Emirates before, but only on the 772 (MAA-DXB) and 332 (DXB-LHR) - and I was disappointed with the latter, particularly its bad IFE, although the 772 was good.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineGlareskin From Netherlands, joined Jun 2005, 1305 posts, RR: 1
Reply 4, posted (7 years 6 months 3 days 4 hours ago) and read 4030 times:

Quoting Pe@rson (Reply 3):
I have flown Emirates before, but only on the 772 (MAA-DXB) and 332 (DXB-LHR) - and I was disappointed with the latter, particularly its bad IFE, although the 772 was good.

I am disappointed (although admittedly this word is an overstatement) by 332 and 772 from EK but the DXB-KIX flights with the A345 are magnificent! Really, the ultimate experience.



There's still a long way to go before all the alliances deserve a star...
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 5, posted (7 years 6 months 3 days 4 hours ago) and read 4016 times:

Quoting Pe@rson (Reply 3):
Quoting Glareskin (Reply 2):
I've only experienced Economy on a EK A345. It's definitely the best Economy experience ever!

I wonder how it compares feature-by-feature and overall with Etihad. I flew aboard an Etihad 345 LHR-AUH in November 2006. (I also flew 3 Etihad 773s.) It was very good.

I have flown Emirates before, but only on the 772 (MAA-DXB) and 332 (DXB-LHR) - and I was disappointed with the latter, particularly its bad IFE, although the 772 was good.

I've flown on EK's A345's before...while it was certainly a quiet plane, I didn't like the seats too much..bit cramped..though I have to agree with Glareskin, EK's AVOD system is amazing....!!

I've flown on their B772ER's and A332's more than enough times (been flying on EK almost every year for the past 7-8 years).....business class is good, so is economy (except for the tight seats)...

I'm flying on their B773 for the first time... biggrin ....hopefully I'll have some photos.... yes 

...here is a photo of their A332 Business Class (2-class)...taken in January (DXB-KHI)



and here is cattle class on their A332 (3-class)-taken in January (DXB-KWI)



as one can tell from the photo, there isn't a lot of room for both feet, and as good as the AVOD system is, the bloody box gets in the way too much.. Sad



"Up the Irons!"
User currently offlineThorben From , joined Dec 1969, posts, RR:
Reply 6, posted (7 years 5 months 4 weeks 1 day 16 hours ago) and read 3827 times:

Quoting EK77W (Reply 1):
Hope this has helped,

Yes, thank you very much. You have your username for a reason, don't you?

Quoting Pe@rson (Reply 3):
I wonder how it compares feature-by-feature and overall with Etihad. I flew aboard an Etihad 345 LHR-AUH in November 2006. (I also flew 3 Etihad 773s.) It was very good.

I have flown Emirates before, but only on the 772 (MAA-DXB) and 332 (DXB-LHR) - and I was disappointed with the latter, particularly its bad IFE, although the 772 was good.

Well, the planes of EY are much newer and they are even more focused on good service.

Quoting Jacobin777 (Reply 5):

Always nice to see some pics from the inside. Why is the A345 cramped? I always thought 2-4-2 on an Airbus was way less cramped than 3-4-3 on a 777. Or was it because of the length of the flight?


User currently offlineOA260 From Ireland, joined Nov 2006, 26978 posts, RR: 57
Reply 7, posted (7 years 5 months 4 weeks 1 day 16 hours ago) and read 3813 times:

I was in J class and there was a big difference between the A330 and the B777. The seats were nicer on the B777, even in Y class.

User currently offlineGlareskin From Netherlands, joined Jun 2005, 1305 posts, RR: 1
Reply 8, posted (7 years 5 months 4 weeks 1 day 16 hours ago) and read 3809 times:

Quoting Thorben (Reply 6):
Always nice to see some pics from the inside. Why is the A345 cramped? I always thought 2-4-2 on an Airbus was way less cramped than 3-4-3 on a 777. Or was it because of the length of the flight?

Jacobin must be a tall guy! For me it didn't feel cramped at all. Or maybe I was just too impressed by the plane and the AVOD...  Wink



There's still a long way to go before all the alliances deserve a star...
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 9, posted (7 years 5 months 4 weeks 1 day 11 hours ago) and read 3678 times:

Quoting Thorben (Reply 6):
Quoting Jacobin777 (Reply 5):

Always nice to see some pics from the inside. Why is the A345 cramped? I always thought 2-4-2 on an Airbus was way less cramped than 3-4-3 on a 777. Or was it because of the length of the flight?

....this was in cattle class, not their 1st class (which is much better on their A345 than their B777's)...the seat pitch was a bit less than expected and the AVOD system box seemed to be much more intrusive than it has in cattle class on their B777's....

also, of course, it depending on configuration of carriers, but with a 2-4-2 setup, one can't really sleep lying down if the next seat is empty...on a 3-3-3 configuration, its possible...as stated, carriers such as AA have a 2-5-2 configuration so sitting next to the window, one still can't get 3 seats next to each other..however, I was able to get that in a recent BA flight...(my point is that I don't know of any carriers which have 3-across next to the window seat on their A340's-at least none of the majour carriers such as VS, LH, CX, etc that I know of)..

..yes, I know, if I want a good seat, I should fly on business class..but sometimes its good to get lucky.. yes 

again, the B777s and A345s have their pros and cons....both are great planes.. yes 

Quoting Glareskin (Reply 8):
Jacobin must be a tall guy! For me it didn't feel cramped at all. Or maybe I was just too impressed by the plane and the AVOD...  Wink

Haha....I'm not too tall at all...barely pushing 5'10'.... Wink

I think you were too impressed and preoccupied by the AVOD system... Smile



"Up the Irons!"
User currently offlineMtsubshe From United States of America, joined Jan 2007, 67 posts, RR: 0
Reply 10, posted (7 years 5 months 4 weeks 1 day 11 hours ago) and read 3660 times:

i had flown on EK 343 and 773, the seating on 343 ,especially on the middle section, is so tight, but on 773, little more spacious,

User currently offlineLurveBus From Philippines, joined Mar 2007, 286 posts, RR: 1
Reply 11, posted (7 years 5 months 4 weeks 1 day 9 hours ago) and read 3569 times:

I've never flown on an EK 343, but I have flown on their 773s. The seats in Y, although 10-abreast, are pretty comfy, and if you don't have ICE, EK has a habit of stuffing you with food.

User currently offlineThorben From , joined Dec 1969, posts, RR:
Reply 12, posted (7 years 5 months 4 weeks 1 day 9 hours ago) and read 3554 times:

Quoting Mtsubshe (Reply 10):
i had flown on EK 343 and 773, the seating on 343 ,especially on the middle section, is so tight, but on 773, little more spacious,

I've looked at the facts and they tell me the following for economy class. (Source: seatguru)

Seat width:

A340: 44.5cm (17.5 in)
B777: 43.2cm (17.0 in)

Seat pitch:

A340: 78.7 cm (31in)
B777: 86.4cm (34in)

What seems strange to me is that EK has 3-4-3 in economy, and has 17 in width, while CX or DL have 3-3-3 and 17 or 17.5 in width. Is that really true? AA for example has a width of up to 18.5.

However, I must agree that I would trade one or two cm width for almost eight cm pitch.

Quoting Jacobin777 (Reply 9):
(my point is that I don't know of any carriers which have 3-across next to the window seat on their A340's-at least none of the majour carriers such as VS, LH, CX, etc that I know of)..

I think very few airlines have that. That would only make sense in a 9-abreast seating, which I do not recommend.


User currently offlineFridgmus From United States of America, joined Oct 2006, 1442 posts, RR: 10
Reply 13, posted (7 years 5 months 4 weeks 1 day 5 hours ago) and read 3414 times:
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Please excuse my ignorance, but could somebody please tell me what "AVOD" is?

And Jacobin777, your picture makes you look taller!  razz 

Thanks,

Marc



The Lockheed Super Constellation, the REAL Queen of the Skies!
User currently offlineFlyDreamliner From United States of America, joined Jan 2006, 2759 posts, RR: 15
Reply 14, posted (7 years 5 months 4 weeks 1 day 4 hours ago) and read 3380 times:

Quoting Thorben (Reply 12):
What seems strange to me is that EK has 3-4-3 in economy, and has 17 in width, while CX or DL have 3-3-3 and 17 or 17.5 in width. Is that really true? AA for example has a width of up to 18.5.

However, I must agree that I would trade one or two cm width for almost eight cm pitch.

EK has pretty narrow aisles in their 3-4-3 777s, that's how they pull it off. CX and DL have very roomy asiles with the 17" seats. I think AA's 777s are 18.2" wide... they certainly are roomy. A number of other airlines have 18" seats in their 777s in Y. UA for examples has 18" seats, which i think is fairly normal on 777.

As for trading width for pitch, I'd trade from an 18" wide seat with 31" of pitch to a 16.5" wide seat with 34" in a heartbeat even. Then again, I'm a measure taller than average.



"Let the world change you, and you can change the world"
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 15, posted (7 years 5 months 4 weeks 1 day 2 hours ago) and read 3318 times:

Quoting Fridgmus (Reply 13):
And Jacobin777, your picture makes you look taller!  razz 

{rotfl)..hey Marc, I did say I'm not too tall in the previous reply...........but there is nothing wrong with looking taller... Wink

Quoting Fridgmus (Reply 13):
Please excuse my ignorance, but could somebody please tell me what "AVOD" is?

Marc, "AVOD" stands for "audio, video on demand"...it's their "ICE" system..the one you enjoy when flying to BKK.. Wink

Quoting FlyDreamliner (Reply 14):
As for trading width for pitch, I'd trade from an 18" wide seat with 31" of pitch to a 16.5" wide seat with 34" in a heartbeat even. Then again, I'm a measure taller than average.

 checkmark 



"Up the Irons!"
User currently offlineFridgmus From United States of America, joined Oct 2006, 1442 posts, RR: 10
Reply 16, posted (7 years 5 months 4 weeks 1 day 1 hour ago) and read 3285 times:
Support Airliners.net - become a First Class Member!

Thanks Jacobin777, you're a gentleman and a scholar! (for a "short" guy, that is. LOL!)  bigthumbsup 

Marc



The Lockheed Super Constellation, the REAL Queen of the Skies!
User currently offlineAntskip From Australia, joined Jan 2006, 932 posts, RR: 6
Reply 17, posted (7 years 5 months 4 weeks 1 day 1 hour ago) and read 3280 times:

Quoting Thorben (Reply 6):
I always thought 2-4-2 on an Airbus was way less cramped than 3-4-3 on a 777

"Cramped" covers a lot of things. As Thorben ( and seatguru.com) says, the cattle class seats on the EK A345 are wider than those on the EK B773, but there is less pitch. The B773 has a roomier interior, but as there are twice as many cattle class seats, it can also be a busier bigger room! After all, the B773 is more akin to the B747-3 inside, and the A345 to the B767. Some like the small but less populated; some prefer the big but more populated.

In a well-filled plane, the A340 has the advantage over the B773 of offering 40 X two people travelling together space from everyone else (though the B773 does have three rows of cattle-class twin-seats right at the back of the aircraft, according to www.seatguru). Of course if the B773 is half-full, then the spare seats are very useful - the 3 seats near the window are then very pleasant if occupied by only 2 people traveling together! For 3 people travelling together in a well-filled B773, it gives good options...

There are advantages to each plane, depending on your point of view, the number of people traveling together, and the occupancy of the individual flight - and also whether you belong to Skywards and so can choose your seat when booking.


User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 18, posted (7 years 5 months 4 weeks 22 hours ago) and read 3236 times:

Quoting Fridgmus (Reply 16):
Thanks Jacobin777, you're a gentleman and a scholar! (for a "short" guy, that is. LOL!)  bigthumbsup 

...lol..no problems there mate... Wink

...at just barely pushing 5'10', I actually consider myself to be short and not "short"... biggrin 



"Up the Irons!"
User currently offlineCXfirst From Norway, joined Jan 2007, 3067 posts, RR: 1
Reply 19, posted (7 years 5 months 4 weeks 22 hours ago) and read 3220 times:

I haven't flown the 773, but I have flown the A343 twice. The food in economy is comparable (in greatness) to SQ (which is great for airline food). The seat pitch isn't great, but it is better than many others and generous enough. Plenty of drink services. The IFE isn't AVOD, but it is still good with plenty of choice. Have a good flight.

-CXfirst



From Norway, live in Australia
User currently offlineThorben From , joined Dec 1969, posts, RR:
Reply 20, posted (7 years 5 months 4 weeks 15 hours ago) and read 3143 times:

Quoting FlyDreamliner (Reply 14):
EK has pretty narrow aisles in their 3-4-3 777s, that's how they pull it off. CX and DL have very roomy asiles with the 17" seats. I think AA's 777s are 18.2" wide... they certainly are roomy. A number of other airlines have 18" seats in their 777s in Y. UA for examples has 18" seats, which i think is fairly normal on 777.

I see. Personally I believe wider seats are more important than wider aisles.

Quoting FlyDreamliner (Reply 14):
As for trading width for pitch, I'd trade from an 18" wide seat with 31" of pitch to a 16.5" wide seat with 34" in a heartbeat even. Then again, I'm a measure taller than average.

I'm 193cm tall (6ft 4in). Therefore I always prefer the longer pitch, despite having gained some weight over the last years.  stretch 

Quoting Antskip (Reply 17):
"Cramped" covers a lot of things. As Thorben ( and seatguru.com) says, the cattle class seats on the EK A345 are wider than those on the EK B773, but there is less pitch. The B773 has a roomier interior, but as there are twice as many cattle class seats, it can also be a busier bigger room! After all, the B773 is more akin to the B747-3 inside, and the A345 to the B767. Some like the small but less populated; some prefer the big but more populated.

More people = more noise. I actually prefer the 767, it has the smallest number of people around for a plane with two aisles. One aisle planes like 737 and A320 always are so narrow and if one aisle is blocked you can't use the other.

Quoting Antskip (Reply 17):
In a well-filled plane, the A340 has the advantage over the B773 of offering 40 X two people travelling together space from everyone else (though the B773 does have three rows of cattle-class twin-seats right at the back of the aircraft, according to www.seatguru). Of course if the B773 is half-full, then the spare seats are very useful - the 3 seats near the window are then very pleasant if occupied by only 2 people traveling together! For 3 people travelling together in a well-filled B773, it gives good options...

Those double seats are very nice for couples travelling. I wonder why T7 operators don't use 2-4-3. Has the nice double seats and not those ugly five of a 2-5-2. Does it really bring the plane so much off balance?

Quoting Antskip (Reply 17):
There are advantages to each plane, depending on your point of view, the number of people traveling together, and the occupancy of the individual flight - and also whether you belong to Skywards and so can choose your seat when booking.

How good the plane is depends mainly on how the airline using it is, and on how the people travelling with you are.


User currently offlineAntskip From Australia, joined Jan 2006, 932 posts, RR: 6
Reply 21, posted (7 years 5 months 4 weeks 13 hours ago) and read 3087 times:

Quoting Thorben (Reply 20):
How good the plane is depends mainly on how the airline using it is, and on how the people travelling with you are.

Well, as we are talking of EK alone here, the airline thing is covered. There are variations in the EK fleet re IFE quality, though. I suppose if travelling as a couple with twin seats separated by an aisle from the rest of the cabin population certainly helps the "quality of fellow-travellers" part of the equation (though not completely - there is the variable of who is sitting directly in-front and behind!...).


User currently offlineMtsubshe From United States of America, joined Jan 2007, 67 posts, RR: 0
Reply 22, posted (7 years 5 months 4 weeks 2 hours ago) and read 2944 times:

its not about the seat width, its the space between two seats,like between rows, its so tight on airbus than boeing

User currently offlineJetfan727 From Belgium, joined Dec 2006, 24 posts, RR: 0
Reply 23, posted (7 years 5 months 3 weeks 6 days 22 hours ago) and read 2882 times:

I just flew CDG - DXB - PVG, first leg on 772ER, second on a newer 773ER, Y-class. Both had ICE entertainment which is definitely top-notch, time just flies with this thing. Now food was also way above what I have sampled in Y -class from any other European airline. Seat pitch 32 inch in the 772, 34 inch in the 773ER. Only negative remark : 10 abreast is what gives the cramped feeling. If they would have opted for a 3X3X3 arrangement, I think they would have had the unbeatable Y-class offer. Anyway, it still surely was a pleasant experience in Y as compared to a FRA-PVG on LH with no PTV, 32 inch pitch and a food and beverage offer which was definitely no match to EK's. And something more : quite a lot of pretty FA's on EK......

User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 59
Reply 24, posted (7 years 5 months 3 weeks 6 days 22 hours ago) and read 2864 times:

Quoting Jetfan727 (Reply 23):
If they would have opted for a 3X3X3 arrangement, I think they would have had the unbeatable Y-class offer.

The problem would be then they would have to reduce the pitch if they went 3x3x3 (reducing the seat pitch would allow EK to add extra rows of seats)....

Given the amounts of seats they have on their B773ER's, its hard to beat its CASM....

I see why the only thing EK complain about the B773ER's is its price...

Quoting Jetfan727 (Reply 23):
Anyway, it still surely was a pleasant experience in Y as compared to a FRA-PVG on LH with no PTV, 32 inch pitch and a food and beverage offer which was definitely no match to EK's.

..and that is one of the reasons why EK is exanding so much......people love flying with them....very good services at a very good price....



"Up the Irons!"
25 Post contains images Fridgmus : Couldn't have said it better myself! EK is #1 with most of the folks in my company here. And the F/A's ain't too bad either!!! (the females, that is!
26 Post contains images Jacobin777 : ..no wonder NorCal773 takes the piss out of me for being married now...
27 OA260 : Ahhh but Jacobin777 you have a wonderful wife!!! I remember seeing the wedding photo. Now the test of a good wife is would she let you cash in her ai
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