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UA 853 SFO-NRT - Which 777 Config?  
User currently offlineGoomba From United States of America, joined Mar 2004, 309 posts, RR: 1
Posted (7 years 6 months 3 weeks 6 days 15 hours ago) and read 8744 times:

I am flying the 777 from SFO to NRT (UA Flight 853) on 28-Jun and want to know which 777 config UA flies on this route/flight? I am booked in Economy Plus in row 21 (window-aisle) and I believe that this is the row behind the crew rest...thus ensuring that I get the extra leg room.

As UA is doing their wonderful best to make sure that I cannot use my miles as a Premier member to upgrade any of my flights between SFO and BKK and back, I want to make sure I am as comfy as possible in Steerage Plus class.

I booked this flight online and it was booked as a Q class ticket thus preventing me from being able to use miles to upgrade to business class. I laugh because if the ticket was booked as Q class or H class...I'm still sitting in the same coach seat. I had no way of knowing the limitations of the purchase I was making at the time.

For the record...I'm really not sure where the value is for being a Premier member of United's community. Actually, I think their awards/milage program sucks.

If anyone has any insight toward the SFO-NRT flight, I'd appreciate it. All of my other flights are 744's so my wife and I are hosed with the 3-4-3 config anyways. Gonna have to share the row.

10 replies: All unread, jump to last
 
User currently offlineAznCSA4QF744ER From United States of America, joined Oct 2003, 692 posts, RR: 0
Reply 1, posted (7 years 6 months 3 weeks 6 days 4 hours ago) and read 8631 times:

Quoting Goomba (Thread starter):
I am flying the 777 from SFO to NRT (UA Flight 853) on 28-Jun and want to know which 777 config UA flies on this route/flight? I am booked in Economy Plus in row 21 (window-aisle) and I believe that this is the row behind the crew rest...thus ensuring that I get the extra leg room.

UA853 normally is a XI/XC configuration (11F/49C/191Y) but often they are swap into XP configuration (10F/44C/198Y).
If you booked 21HJ on the XI/XC configuration then it’s a good seat otherwise on the XP it’s a standard Economy Plus seat.

Quoting Goomba (Thread starter):
As UA is doing their wonderful best to make sure that I cannot use my miles as a Premier member to upgrade any of my flights between SFO and BKK and back, I want to make sure I am as comfy as possible in Steerage Plus class.

I booked this flight online and it was booked as a Q class ticket thus preventing me from being able to use miles to upgrade to business class. I laugh because if the ticket was booked as Q class or H class...I'm still sitting in the same coach seat. I had no way of knowing the limitations of the purchase I was making at the time.

For premier Status passengers to upgrade into another cabin with (international segment) one must me ticketed in Y, B, M, or H fare. Why? Those are FULL or MINIMUN unrestricted fare. Unless you’re holding a SYSTEM WIDE upgrade certificate then it’s a different story. In your case Q fare are a lot cheaper than those published Y, B, M, or H fares. Yes, those seats are coach but the fare does make a different.

Quoting Goomba (Thread starter):
For the record...I'm really not sure where the value is for being a Premier member of United's community. Actually, I think their awards/milage program sucks.

If you think UA/Mileage Plus program suck then why did you join? Am I missing something here? It took you 25,000 miles later to figure that out?


User currently offlineHalls120 From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 6 months 3 weeks 6 days 3 hours ago) and read 8602 times:

Quoting Goomba (Thread starter):
I booked this flight online and it was booked as a Q class ticket thus preventing me from being able to use miles to upgrade to business class. I laugh because if the ticket was booked as Q class or H class...I'm still sitting in the same coach seat. I had no way of knowing the limitations of the purchase I was making at the time.

Too bad you didn't take advantage of the very easy to use feature of United's web site - the one that allows you to make sure you are purchasing a upgradeable fare.

I use it all the time, and have no trouble getting my requested upgrade.

Quoting AznCSA4QF744ER (Reply 1):
For premier Status passengers to upgrade into another cabin with (international segment) one must me ticketed in Y, B, M, or H fare. Why? Those are FULL or MINIMUN unrestricted fare. Unless you're holding a SYSTEM WIDE upgrade certificate then it's a different story. In your case Q fare are a lot cheaper than those published Y, B, M, or H fares. Yes, those seats are coach but the fare does make a different.

And as I noted above, this information is clearly obtainable on the UA website before one purchases a ticket.


User currently offlineAADC10 From United States of America, joined Nov 2004, 2099 posts, RR: 0
Reply 3, posted (7 years 6 months 3 weeks 6 days 3 hours ago) and read 8581 times:

Quoting Goomba (Thread starter):
As UA is doing their wonderful best to make sure that I cannot use my miles as a Premier member to upgrade any of my flights between SFO and BKK and back

It is difficult under nearly any Frequent Flier program for two people to get an award or upgrade to business on a transpacific flight. One person is often possible but two is usually very difficult. NW, AA, CO, you name it, they know that many people collect miles domestically and use them to travel with their significant other internationally so they will not make it easy.


User currently offlineLON-CHI From United States of America, joined Apr 2001, 219 posts, RR: 0
Reply 4, posted (7 years 6 months 3 weeks 6 days 2 hours ago) and read 8557 times:

Quoting AADC10 (Reply 3):
It is difficult under nearly any Frequent Flier program for two people to get an award or upgrade to business on a transpacific flight.

My wife & I are 6 for 6 with upgrading on UA transpacs (ORD to NRT, HKG and BKK). All of those were on H fares and with a lowly premier membership. Half of those upgrades cleared at the time of booking and the other half within a few days of departure. Of course I made the reservations a couple months in advance, and made them over the phone after finding out from the CSR what flights had the best availability, so that certainly helped.


User currently offlineHalls120 From , joined Dec 1969, posts, RR:
Reply 5, posted (7 years 6 months 3 weeks 6 days 2 hours ago) and read 8533 times:

Quoting LON-CHI (Reply 4):

My wife & I are 6 for 6 with upgrading on UA transpacs (ORD to NRT, HKG and BKK). All of those were on H fares and with a lowly premier membership. Half of those upgrades cleared at the time of booking and the other half within a few days of departure. Of course I made the reservations a couple months in advance, and made them over the phone after finding out from the CSR what flights had the best availability, so that certainly helped.

We are three for three. The first two times I used the CSR approach, the last time I went solo with the website and got our upgrades at the time of booking. Plan ahead, and upgrades are not all that hard to get.


User currently offlineGoomba From United States of America, joined Mar 2004, 309 posts, RR: 1
Reply 6, posted (7 years 6 months 3 weeks 6 days 2 hours ago) and read 8512 times:

If you think UA/Mileage Plus program suck then why did you join? Am I missing something here? It took you 25,000 miles later to figure that out?

I live in SFO...I don't really have much of a choice do I?

What's more...I used to live in ATL and have the same status with DL and have never had an issue with upgrading or using miles.

UA has a long way to go in this arena compared to DL...although UA is a better airline to fly once you are onboard.


User currently offlineGoomba From United States of America, joined Mar 2004, 309 posts, RR: 1
Reply 7, posted (7 years 6 months 3 weeks 6 days 1 hour ago) and read 8498 times:

For premier Status passengers to upgrade into another cabin with (international segment) one must me ticketed in Y, B, M, or H fare. Why? Those are FULL or MINIMUN unrestricted fare. Unless you're holding a SYSTEM WIDE upgrade certificate then it's a different story. In your case Q fare are a lot cheaper than those published Y, B, M, or H fares. Yes, those seats are coach but the fare does make a different.

Well that makes a crapload of sense to me. Between me and my company, we spend thousands of dollars a year to fly UA. I made a reservation yesterday to the tune of $1200 to fly to BKK from SFO and wanted to use 120,000 of my miles that I have earned by spending thousands of dollars to fly UA. The difference in fare between my Q class ticket and the H fare ticket that apparently I need to make this upgrade is about $1000 itself. Mind you...I'm sitting in the same Economy Plus seat either way.

So for $1200 - sit in Economy Plus and you can't upgrade.
So for $2200 - sit in same Economy Plus seat and we'll take an extra $1000 per seat from and 120,000 of your hard earned miles to maybe upgrade you if we can.

So what is this extra $1000 per ticket for? A fee for the right to use the miles that I have already spent thousands of dollars to earn in the first place?

It's hilarious to me. Where is the loyalty back to the customer?


User currently offlineHalls120 From , joined Dec 1969, posts, RR:
Reply 8, posted (7 years 6 months 3 weeks 6 days 1 hour ago) and read 8488 times:

Quoting Goomba (Reply 7):
So what is this extra $1000 per ticket for? A fee for the right to use the miles that I have already spent thousands of dollars to earn in the first place?

It's called supply and demand. Business and First class seats are prized commodities. UA has found that on international flights, a fair number of people booked in economy will pay $549.00 to upgrade to C class, up from $250.00 a year ago. It only makes sense that they restrict the use of miles to upgrade to passengers who pay for a more expensive economy ticket.

Last year I spent $300.00 extra to purchase 2 upgradeable economy tickets for an IAD-LHR round trip. Had to cash in 60,000 miles on top of the 300.00 to get the upgrade, but it was cheaper than buying a C class ticket.

Have all the airlines raised the "price" of upgrades? Yes, they have. But any way you look at it, you are still getting a better seat using miles for less money than if you purchased the better seat outright.


User currently offlineGoomba From United States of America, joined Mar 2004, 309 posts, RR: 1
Reply 9, posted (7 years 6 months 3 weeks 5 days 19 hours ago) and read 8388 times:

Last year I spent $300.00 extra to purchase 2 upgradeable economy tickets for an IAD-LHR round trip. Had to cash in 60,000 miles on top of the 300.00 to get the upgrade, but it was cheaper than buying a C class ticket.

You know what? I'd spend $300 more to upgrade the tickets and then use the miles to upgrade to Business class, but not $2000.


User currently offlineHAMAD From United Arab Emirates, joined Apr 2000, 1160 posts, RR: 7
Reply 10, posted (7 years 6 months 3 weeks 5 days 18 hours ago) and read 8361 times:

not to bash united, but i share the fault some how. i went to dubai last christmas, and it was only a $1028. well, as a premier i was in economy plus, and my ticket was multi ticket, as i wanted to stop in Washington DC. here is what happened, all my segments were W fare, so i called to upgrade using my miles, i found out that "W" is only upgradable on domestic segments, but not international. so i went back to the website, and sure enough, i was wrong, W does not upgrade internationally! i upgraded on the UA 902 777-200, and the 953 from IAD - PHX on the way back, i kept my 60,000 that i was intending to use for international, and upgraded only domestic segments. which was alright.
from now on, i read the rules i make sure to buy an upgradable ticket if its within reasonable price  Smile



PHX - i miss spotting
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