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NW BDL-AMS Meals / No Flight Kitchen In BDL?  
User currently offlineNWBOS From United States of America, joined Aug 2005, 157 posts, RR: 2
Posted (7 years 3 months 4 days 15 hours ago) and read 10981 times:

We've heard that there is no flight kitchen in BDL and that LSG Skychefs in BOS will have to truck the meals to BDL for the BDL-AMS flight. Isn't this a bit strange? Are there any other situations where meals have to be trucked a long distance to get to the aircraft? I don't know how long the meals can sit on the plane, but it seems like the time for delivery to BDL would be around peak traffic time. I hope the catering truck doesn't get stuck in traffic! Maybe NW will change the menu to beef sticks and twinkies just to be safe.  Smile

66 replies: All unread, showing first 25:
 
User currently offlinePacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 1, posted (7 years 3 months 4 days 15 hours ago) and read 10916 times:

A work colleague went to Bratislava, Slovakia on holiday about a year ago... On the return flight, chatting to the cabin crew , he was told their catering was trucked from Vienna, Austria...

User currently offlineChrisNH From United States of America, joined Jun 1999, 4080 posts, RR: 2
Reply 2, posted (7 years 3 months 4 days 15 hours ago) and read 10881 times:

In this day and age of cutting costs to the bone (and then some) it seems to me that preparing meals in Boston and trucking to BDL each day is not the most economical way to deal with this. Couldn't NW contract this out to a certified vendor nearby? I mean, what are we talking...160 meals once each day??? Sometimes airlines display their 'penny-wise & pound-foolish' ineptness for all to see. With gasoline spiking now, that drive from Boston (and back) will tack on several dollars to each meal.

Chris


User currently offlineKEno From Malaysia, joined Feb 2004, 1842 posts, RR: 28
Reply 3, posted (7 years 3 months 4 days 15 hours ago) and read 10819 times:

Quoting Pacifique75 (Reply 1):
catering was trucked from Vienna, Austria

Nothing strange about that... isn't Vienna is just an hour away by road from Bratislava?


User currently offlineTOLtommy From United States of America, joined Dec 2003, 3286 posts, RR: 4
Reply 4, posted (7 years 3 months 4 days 15 hours ago) and read 10808 times:

Quoting ChrisNH (Reply 2):
Couldn't NW contract this out to a certified vendor nearby? I mean, what are we talking...160 meals once each day???

It's not just 160 box lunches. There are a number of different meals, all need to be created to NW standards. Plus the caterer would need the extra equipment (Trays, cutlery, carts), and a lift truck just to service the aircraft. It actually is probably more economic to bring the food from BOS rather than pay someone to create a facility to create 160 meals a day in BDL. It's unlikely that anyone wanted to make the investment needed to cater that one plane a day at BDL.


User currently offlineBoeing757/767 From United States of America, joined Jun 1999, 2281 posts, RR: 1
Reply 5, posted (7 years 3 months 4 days 15 hours ago) and read 10799 times:

There are plenty of qualified vendors in the BDL area. I'm sure they'll come up with a solution that does not involve a drive that might delay the flight often.


Free-thinking, left-leaning secularist
User currently offlineTOLtommy From United States of America, joined Dec 2003, 3286 posts, RR: 4
Reply 6, posted (7 years 3 months 4 days 14 hours ago) and read 10762 times:

A qualified vendor, yes. A qualified vendor who wants to make the investment? Dunno.

But I agree, if the flight takes delays due to catering being stuck on the Mass Pike, you'll see a change. When crews go illegal and passengers have to be protected on other flights/carriers, it suddenly won't look that expensive to NWA to help a local vendor get set up.


User currently offlineLufthansa From Christmas Island, joined May 1999, 3204 posts, RR: 10
Reply 7, posted (7 years 3 months 4 days 14 hours ago) and read 10756 times:

One of the kitchens in a Major hotel could easily manage this. Hell almost any large restaurant would be able to do it, and just about anywhere else like a dorm or a college that has industrial kitchen facilities.

It is common in some parts of asia to see hotels like Sheraton doing it for some airlines at secondary airports that don't have the volume of traffic required to justify the investment of airside facilities. I don't see why they couldn't find one somewhere in BDL to do the same.


User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 8, posted (7 years 3 months 4 days 14 hours ago) and read 10737 times:

Quoting NWBOS (Thread starter):
Isn't this a bit strange?

What an unsusual situation. I am surprised that NW does not route the aircraft BOS-BDL-AMS or DTW-BDL-AMS to address this issue.


User currently offlinePacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 9, posted (7 years 3 months 4 days 14 hours ago) and read 10709 times:

Quoting NWBOS (Thread starter):
LSG Skychefs in BOS will have to truck the meals to BDL

How long (roughly) would the journey time be?

Quoting KEno (Reply 3):
isn't Vienna is just an hour away by road from Bratislava?

Yes, I know it isnt exactly a long journey! I was not aware of any airport/airline having this system though...


User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 10, posted (7 years 3 months 4 days 14 hours ago) and read 10677 times:

The logistics involved with longhaul airline catering are incredibly complex. I am sure LSG is offering NWA a very attractive price to service this flight from the BOS facility and at the end of the day, the simplification of the process by leaving it with LSG is well worth it.

User currently offlineB752OS From United States of America, joined Dec 2005, 1322 posts, RR: 0
Reply 11, posted (7 years 3 months 4 days 14 hours ago) and read 10629 times:

Quoting Pacifique75 (Reply 9):
How long (roughly) would the journey time be?

Depending on traffic, anywhere from 1.5 hours-2.5 hours.

I was driving on I-84 yesterday visiting family in Connecticut and saw a billboard advertising the flight. It was a light blue background with a NW 752 on it and it mentioned it was the first non-stop flight to Europe out of BDL. If anyone is wondering, you can see it driving eastbound towards Mass, the one I saw was between Waterbury and Hartford.


User currently offlineMax999 From United States of America, joined Dec 2005, 1018 posts, RR: 0
Reply 12, posted (7 years 3 months 4 days 14 hours ago) and read 10575 times:

Quoting TOLtommy (Reply 6):
But I agree, if the flight takes delays due to catering being stuck on the Mass Pike, you'll see a change. When crews go illegal and passengers have to be protected on other flights/carriers, it suddenly won't look that expensive to NWA to help a local vendor get set up.

I suspect that if the truck is delayed, NW will forgo the catering and just give everyone meal vouchers to purchase food in the terminal...hopefully they'll give enough money for a dinner and breakfast.



All the things I really like to do are either immoral, illegal, or fattening.
User currently offlineRichierich From United States of America, joined Nov 2000, 4233 posts, RR: 6
Reply 13, posted (7 years 3 months 4 days 14 hours ago) and read 10526 times:

Quoting B752OS (Reply 11):
I was driving on I-84 yesterday visiting family in Connecticut and saw a billboard advertising the flight. It was a light blue background with a NW 752 on it and it mentioned it was the first non-stop flight to Europe out of BDL. If anyone is wondering, you can see it driving eastbound towards Mass, the one I saw was between Waterbury and Hartford.

There are others along highways in CT - I saw one on I-95 when I passed through the other day. Strangely, it was for southbound traffic in Fairfield County. I guess they want people in that area to think about other options besides NYC airports.

Call me skeptical, but I really don't think this flight has a long term future. I hope I am wrong... guess we will have to wait and see.



None shall pass!!!!
User currently offlineRandyWaldron From United States of America, joined Mar 2006, 324 posts, RR: 3
Reply 14, posted (7 years 3 months 4 days 14 hours ago) and read 10508 times:

Quoting Dutchjet (Reply 8):
I am surprised that NW does not route the aircraft BOS-BDL-AMS or DTW-BDL-AMS to address this issue.

Your idea is ludicrious. Route an aircraft via a congested city, during peak traffic times, expend hundreds of thousands of extra dollars on landing fees, fuel and operating expenses just to pick up some pre-cooked chicken and pasta? Make an extra stop for catering??? You must be joking - or you have absolutely no knowledge of airline operations.

Quoting NWBOS (Thread starter):
We've heard that there is no flight kitchen in BDL and that LSG Skychefs in BOS will have to truck the meals to BDL for the BDL-AMS flight

NWBOS, years ago, we carried catering in the belly of the DC10 and in sealed carts in the aft galley for use on the return BOM/DEL-AMS segments. However, it is my understanding after speaking to Tango November that there is a flight kitchen in BDL, but NWA does not have a contract with them.



"Flaps 20, gear down, landing checklist please..."
User currently offlineLaxintl From United States of America, joined May 2000, 24710 posts, RR: 46
Reply 15, posted (7 years 3 months 4 days 13 hours ago) and read 10487 times:

This is not as unusual as it sounds. Matter of fact happens every day in a few different airports I know.

For instance just here in Los Angeles, there are no flight kitchens that are located at Burbank nor Long Beach Airports. Airlines generally contract with an LAX vendor whom delivers. Somewhat similar situation at Ontario and Orange County with only a single vendor being available, while some airline prefer to still contract to one of the many LAX vendors with similar delivery for competitive reasons.

Another location I am well familiar with is the Hawaii Islands. Matter of fact there are no airline catering outfits on several of the outlying islands including Kauhai, Hilo and Kona. Airlines use all types ways to get around this by flying things in from Honolulu, using hotels for partial catering, or round tripping food from the mainland.

Lastly, one should not be worried about the freshness of food transported in such manner. Dry ice is a wonderfull thing and can keep foods chilled for 12+hours. As mentioned earlier its quite common for airlines to double cater food around the world for return trips, so having food prepared well over 24 hours prior is not as odd as it might seem.



From the desert to the sea, to all of Southern California
User currently offlineAvConsultant From United States of America, joined Feb 2006, 1360 posts, RR: 3
Reply 16, posted (7 years 3 months 4 days 13 hours ago) and read 10456 times:

The is an LSG SkyChef in BDL. It's down the road from the CT ANG.

LSG Sky Chefs
2 Airport Park Road, East Granby, CT 06026
(860) 844-0310


User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 17, posted (7 years 3 months 4 days 13 hours ago) and read 10429 times:

Quoting RandyWaldron (Reply 14):

Your idea is ludicrious. Route an aircraft via a congested city, during peak traffic times, expend hundreds of thousands of extra dollars on landing fees, fuel and operating expenses just to pick up some pre-cooked chicken and pasta? Make an extra stop for catering??? You must be joking - or you have absolutely no knowledge of airline operations.

Excuse me.........first, lose the attitude and learn some manners.

Second, in case you did not notice, NW maintains a major hub in Detroit......what would be so ludicrous about running the 757 on a DTW-BDL-AMS route.....did I say fly the airplane empty from DTW to BDL to pick up food? The airplane could simply be cartered in DTW for the longhaul flight, carry a load of pax to BDL and then be ready to go for its transatlantic trip to AMS. Does that sound so stupid?

Third, consider that NW must continue to rotate its 757s in and out of AMS and DTW.......there is a reason that one DTW-AMS flight will operate with a 752, genuis, and its to give NW an opportunity to get the 752s back to DTW for maintainance. Also note that there is a 757 running the second BOS-AMS flight.....the BOS-BDL-AMS route I suggested would be to pair the BDL oeration with the BOS flight......does that sound so stupid?

Maybe I am not as stupid as you think. Enjoy your chicken or pasta.


User currently offlineAvConsultant From United States of America, joined Feb 2006, 1360 posts, RR: 3
Reply 18, posted (7 years 3 months 4 days 13 hours ago) and read 10416 times:

Quoting Dutchjet (Reply 8):
I am surprised that NW does not route the aircraft BOS-BDL-AMS or DTW-BDL-AMS to address this issue.

You would not reroute an aircraft because of meals.

Their are plenty of alternatives for meals. LSG would simply outsource the prep piece to a Sodexho, Compass Group or Aramark. Some people are making a bigger issue than it is.

Last I heard, NW will not be using the Customs facilities at BDL. Can customers pre-screen in AMS?


User currently offlineAeroWesty From United States of America, joined Oct 2004, 20322 posts, RR: 63
Reply 19, posted (7 years 3 months 4 days 13 hours ago) and read 10308 times:

A lot of food served in restaurants, especially chain restaurants, is pre-made and frozen--pick up a restaurant industry magazine someday to see the variety. Places like Red Lobster don't have chefs preparing sauces and dipping shrimp in coconut all day--they have things trucked in from central kitchens (I believe the main Olive Garden/Red Lobster kitchen is somewhere in Kentucky).

What everyone is forgetting is that UA used to have a nonstop from BDL to LAX for ages that had full catering in both classes. They managed, presumably without a flight kitchen, so I'm sure NW will be able to as well. The expense of contracting with, supervising quality, health and safety issues, stocking and hiring for a flight kitchen must be incredibly high and not worth it on a one-off basis.



International Homo of Mystery
User currently offlineCommavia From United States of America, joined Apr 2005, 11386 posts, RR: 62
Reply 20, posted (7 years 3 months 4 days 12 hours ago) and read 10274 times:

Is the AMS-BDL inbound flight too long to double-cater the aircraft in AMS? And if it isn't too long, does NW's transatlantic 757 configuration have enough galley space to store that many meals? Probably not, but just a thought.

User currently offlineJano From Slovakia, joined Jan 2004, 826 posts, RR: 4
Reply 21, posted (7 years 3 months 4 days 12 hours ago) and read 10252 times:

Quoting KEno (Reply 3):
Quoting Pacifique75 (Reply 1):
catering was trucked from Vienna, Austria

Nothing strange about that... isn't Vienna is just an hour away by road from Bratislava?

About 45km = 30mi. It's really not that far.



The Widget Air Line :)
User currently offlineAH332 From Algeria, joined Mar 2007, 276 posts, RR: 0
Reply 22, posted (7 years 3 months 4 days 12 hours ago) and read 10189 times:

What seems strange to me is the fact that NW is starting a BDL-AMS route!  Confused This is the first i hear of it. Anyone want to enlighten me on why they started the route. It seems like an oddball.

Cheers,
Imad



Bledi Heya Al Djazaeer! // Next Flights: AB MIA-DUS-ORY, AF ORY-MRS-ALG
User currently offlineJano From Slovakia, joined Jan 2004, 826 posts, RR: 4
Reply 23, posted (7 years 3 months 4 days 11 hours ago) and read 10061 times:

Quoting AH332 (Reply 22):
What seems strange to me is the fact that NW is starting a BDL-AMS route! Confused This is the first i hear of it. Anyone want to enlighten me on why they started the route. It seems like an oddball.

Would it be strange if KL was flying this route?

NW and KL have a Joint Venture operations on TATL flights. So it really does not matter who operates that route.

NW/KL think there is enough demand to try to put B752 there. Let's see if they are right...



The Widget Air Line :)
User currently offlineHBJZA From Switzerland, joined Jan 2006, 376 posts, RR: 0
Reply 24, posted (7 years 3 months 4 days 11 hours ago) and read 9989 times:

Quoting RandyWaldron (Reply 14):
NWBOS, years ago, we carried catering in the belly of the DC10 and in sealed carts in the aft galley for use on the return BOM/DEL-AMS segments.

The Swiss charter airline Edelweiss Air (EDW) only provides swiss food on board its aircrafts. So when you eat on any return flight, on any plane (A320 or A330) the food was prepared in ZRH long before.... Thanks dry ice.....


25 Post contains images Airbazar : Why would it delay the flight? They can send the truck from BOS to BDL with plenty of time to spare. Like at noon. Somehow I don't think they will be
26 Post contains images Cgnnrw : Bravo Dutchjet!
27 AvConsultant : AMS is one of BDL top 5 EU destinations. United Technologies (headquartered in the airport area) has worked with the airport in courting EU services
28 Post contains images AH332 : HI, No, that's not what I meant at all. Sorry, if you took it that way. I just thought it was weird having a BDL-AMS route in general. See, now I get
29 PVD757 : on which side of the pond?? I have to assume it will be from ATL, JFK & BOS to more EU 'secondary' markets. I'd like to see more US secondary markets
30 Walter747 : I'm sure PVD has a Kitchen with the Sata Flight in the summer. It's a lot closer than BOS.
31 EWRCabincrew : Stranger things have happened. We route a 757 EWR-CLE (along with the duty free cart on that flight) for our CLE-LGW flying. The return also goes bac
32 B747-437B : You'd be quite surprised how many carriers make fleet rotation and even route planning decisions with heavy consideration to factors as seemingly mun
33 Indy : Apparently there is the demand so why not do it? It is more profitable to fly your passengers nonstop than to reroute them for an unnecessary connect
34 BDL2DCA : Maybe if you drew a straight line, PVD would be closer to BDL than BOS, but there is no freeway between the two airports. It would take almost 2 hour
35 MCOflyer : Agreed. It wouldn't kill NW to have meals done and trucked via another city. MCOflyer
36 Zrs70 : The other thing I still don't understand is VIP club useage in BDL. Will US open its doors to the NW customers?
37 MarkC : Boston's really not that far. Much more of a pain to get to the NYC airports on certain days and times. As for the route, this is sweet. I live in CT.
38 FXMD11 : Well, as far as I remember this was the initial idea. 2005 KL was considered first for this sector and it was later even published onCNN for a couple
39 FI642 : British Airways trucks catering from IAD all the way to BWI each day. They seem to have a deal with Gate Gourmet. That has to be either quite expensiv
40 Peteg913 : There's no US Airways Club at BDL.
41 Post contains images A330323X : That's generally what airlines do in these sorts of situations. They provide their premium-class customers with passes to get into another airline's
42 BDL2DCA : Unfortunately, until the security checkpoint is consolodated, I don't know how well that would work. US is in the center pier (20-30) and NW is in th
43 RL757PVD : i think that was more on the BDL side than the LH side. i believe the BDL was closest w/ a foreign flag carrier in the early 90's
44 FXMD11 : Wasnt there a weekly CV Charter for some time in BDL? I remember Panalpina carried a large piece of the IBM Biz for quite some time.
45 RandyWaldron : No, it does not sound stupid. Logistically, it does not make any sense. Again, logistically, considering that BOS is a 757 maintenance base and AMS w
46 PWM2TXLHopper : The Greater Hartford area has a population base of just under 1,200,000 people, and Hartford itself is sometimes referred to as the "insurance capita
47 LH423 : BOS is definitely closer time-wise because it's all freeway. The back roads through CT are not very straight and generally have speed limits less tha
48 Aloha73G : Hawaiian drives their food to SMF and SJC from SFO....isn't too ridiculous if you ask me. -Aloha!
49 Post contains links Afitch7881 : First of all there is a US Airways club at BDL, do I little research before you type. http://www.usairways.com/awa/content...raveltools/club/locations
50 Post contains images A3xx900 : LSG Skychefs is the second largest caterer after McDonald's and the largest aircraft caterer. I'm sure they know what they're doing
51 Post contains images BMIFlyer : Highly unusual, but im sure NW have it figured out Out of curiosity, is there enough demand for a direct BDL - Europe flight? What gave them this idea
52 JRadier : Have to agree here. Plus the aircraft is supposed to be flying a W from BOS (BOS-AMS-BDL-AMS-BOS) anyway! Might want to read the thread again!
53 Post contains images BMIFlyer : Ya ok done that thanks Lee
54 787KQ : Randy take a pill. Rather than calling the idea ludicrous in the first place, which it is not, you should have explained your reasoning. And since th
55 RL757PVD : Theres ALOT of people in the northeast corridor who are driving to places like BOS JFK EWR or PHL for their intl flights. and NONE of those places ar
56 Post contains images Jabar : Seems to me people just choose to ignore some parts of the thread and just continue on debating. There is a SkyChef location at BDL. I believe there i
57 ADiZzy : This could be a huge security risk. Between BOS and BDL there is plenty of room for the truck to be come compromised!
58 Sean-SAN- : BDL-LAX has food in first class... it's usually crap, but I doubt they're trucking it in from Boston!
59 Ptugarin : Wouldn�t it be cheaper to fly something down from DTW on a regular scheduled service?
60 Peteg913 : That's so weird...I have live in CT and used BDL my entire life...and I am just now remembering that there is one...it's a faint memory. I guess it w
61 Post contains links Zrs70 : Well, actually, there is: http://www.usairways.com/awa/content/traveltools/club/locations.aspx The US Airways Club is available at: Baltimore/ Washin
62 Canada Mike : Even if they do truck it from somewhere, there will need to be some sort of 'backup' plan with a local caterer. Speaking as a F/A, when we check our c
63 BDL2DCA : For the record, Peteg913, you were quoting A330323X, not me.
64 LH423 : Trucks have seals. The seals are then reconfirmed by a staff member of the airline before anything can be loaded. If the seal is broken or doesn't ma
65 Umichcub : I flew BOS-AMS in March '06 on the NW A332 on NW 38. I would suggest that the answer to driving meals from BOS to BDL might be something related to th
66 Post contains images VC10DC10 : Whoa, not just breakfast, a break-feast! Sounds good. Right. Makes perfect sense. I'd like to think so (though some would argue that kind of loyalty
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