AA 737-800 From United States of America, joined May 1999, 199 posts, RR: 0 Posted (6 years 8 months 2 weeks 2 days 19 hours ago) and read 6761 times:
Yesterday my girlfriend was supposed to fly from IAH to LBB on Continental Express. She ended up giving up her seat on the last flight of the night for a $500 voucher, but made the comment that there were a lot of Continental Express flights delayed extensively around her yet there were no weather issues around Houston. So today I started to pay attention to the Continental Express operations out of IAH, and have noticed that every single Chautauqua flight that I can find in system today has left with a delay of 45 min to 3+ hours while the ExpressJet flights are all running on-time. I know that Chautauqua has just recently taken over a larger part of the operations at IAH, but what is causing these ridiculous wide spread lengthy delays? And how long do you think it will take them to work out these delays or will Chautauqua at Houston be something to avoid over the long term?
Civil engineering isn't about making things perfect...just better.
Loggat From United States of America, joined Feb 2000, 666 posts, RR: 0 Reply 1, posted (6 years 8 months 2 weeks 2 days 18 hours ago) and read 6697 times:
This is just a theory...
I believe the weather in LBB and AMA yesterday required alternate airports/fuel to be loaded, and therefore a reduction in capacity. I bet everything was booked full and it took a long time to seek out volunteers, and the added factor of the B84 ramp operation just compounded the delays. That would explain the 45 minute delays. I don't know what to tell you about the 3 hr delays. I flew the morning IAH-IND and we went out 5 minutes late as they had to come out to the plane for volunteers. We went out with 50 people and a jumpseater. Sorry we've made a bad first impression for you. I hope things get better.
There are 3 types of people in this world, those that can count, and those that can't.
Flyboy7974 From United States of America, joined Jan 2003, 1540 posts, RR: 2 Reply 2, posted (6 years 8 months 2 weeks 2 days 17 hours ago) and read 6670 times:
Immediate notions from CO is their complete disappointment with the Chatuaqua end of ops yet to date. I was at an aviation seminar/conference/recruit just about a month ago and spent some time at the CO desk and talking with them since one of their reps use to be a flight student of mine years ago, and we were talking for almost an hour and the new Express operation came up, and their immediate comment, they didn't know what they had til they lost it and have dreaded the Chatauqua ops since they've taken over from Express. They mentioned in all aspects, the feedback they've gotten is overwhelming, people not only writing about the delays, but the a/c comfort to a/c type to the "little" sandwiches that the other Express company has on their flights, so you can see, these are from the view of the everyday pax and not the person that flies 100,000 miles a year. They don't know why since Chatauqua operates the ERj throughout their system that the decision was made to switch over to the CRj because right there, the flying public hates these a/c and you are just set up for failure, but most likely was the overabundance and immediate availability of the CRj in storage.
UN_B732 From United States of America, joined Jul 2001, 4288 posts, RR: 4 Reply 3, posted (6 years 8 months 2 weeks 2 days 17 hours ago) and read 6657 times:
Other than the fact that they serve pretzels while DL serves a basket on short flights.. which is a tiny thing, ExpressJet was the best regional. It really gave me a good impression of Continental, and their reputation will continue to suffer with the choice of CHQ.
AA 737-800 From United States of America, joined May 1999, 199 posts, RR: 0 Reply 9, posted (6 years 8 months 2 weeks 2 days 16 hours ago) and read 6499 times:
It certainly was not just AMA and LBB today, here is a list of all the significant gate departure delays on 4/9 from IAH on Chautauqua.
AEX: 3441 - 45 min late
AMA: 3403 - 48 min late
BRO: 3410 - 79 min late
CAE: 3393 - 70 min late
3412 - 110 min late
CMH: 3286 - 113 min late
3267 - 50 min late
COS: 3281 - 97 min late
3284 - 103 min late
ELP: 3267 - 159 min late
GSO: 3264 - 85 min late
LBB: 3295 - 195 min late
MAF: 3273 - 60 min late
MCI: 3294 - 80 min late
3389 - 25 min late
MFE: 3401 - 30 min late
MOB: 3398 - 37 min late
PNS: 3265 - 124 min late
SDF - 3301 - 261 min late
STL: 3402 - 50 min late
3400 - 30 min late
CRP - 3278 - 132 min late
3395 - 53 min late
It seemed today that just a rather estimative count that about 1/3 of Chautauqua's flights from IAH today had a delay of greater than half and hour with no weather issues. I wonder if they have bitten off more than they can chew with these Continental Express routes from Houston.
Civil engineering isn't about making things perfect...just better.
Apodino From United States of America, joined Apr 2005, 4033 posts, RR: 6 Reply 10, posted (6 years 8 months 2 weeks 2 days 16 hours ago) and read 6419 times:
Just a question. Why was Air Wisconsin not invited to bid on this flying when CO issued the RFP on this? It seems like CO didn't give a lot of airlines a fair chance to bid on this work, and now its biting them in the rear. Not saying they wouldn't have gone with Chautauqua anyways, but I can't believe that Air Wisconsin, who is desperate to grow and has a good reputation, wasn't allowed to bid.
ContnlEliteCMH From United States of America, joined Mar 2005, 1442 posts, RR: 46 Reply 11, posted (6 years 8 months 2 weeks 2 days 15 hours ago) and read 6392 times:
I booked two R/T reward tickets for me and my wife, CMH-IAH-LAS-IAH-CMH on June 10 and June 16. I got an email last week with a schedule change.
I got the dreaded news: CHQ operating flight 3263 CMH-IAH. I'm no longer Elite because two small sons have meant that I now work in my own city, so I know my business doesn't count for much anymore. But... I absolutely hate the CRJ-200. It's a miserable airplane and I can't believe that I have a 2hr 48m block time flight on it. I can't tell you how much this reduces my anticipation of this trip. Since I haven't flown for nearly a year now, I've got the shakes, but my excitement is definitely subdued considerably when the itinerary says "CRJ-200" and "operated by Chautauqua."
There isn't much possiblity that CHQ could be as good as ExpressJet because ExpressJet was so good. It seems there is little possibility that CHQ can be *nearly* as good as ExpressJet. But I guess this doesn't surprise any of *us* one little bit, even if it surprises our favorite airline. Maybe they should have asked around and found out before they inked the deal with those turkeys. ExpressJet is a real airline.
Christianity. Islam. Hinduism. Anthropogenic Global Warming. All are matters of faith!
Allstarflyer From , joined Dec 1969, posts, RR: Reply 12, posted (6 years 8 months 2 weeks 2 days 15 hours ago) and read 6354 times:
Quoting AA 737-800 (Thread starter): I know that Chautauqua has just recently taken over a larger part of the operations at IAH, but what is causing these ridiculous wide spread lengthy delays? And how long do you think it will take them to work out these delays or will Chautauqua at Houston be something to avoid over the long term?
Quoting Loggat (Reply 1): I know that Chautauqua has just recently taken over a larger part of the operations at IAH, but what is causing these ridiculous wide spread lengthy delays? And how long do you think it will take them to work out these delays or will Chautauqua at Houston be something to avoid over the long term?
Well, I dispatched CO on Friday, and I'm not the only one who usually avoids that desk. But we feel we're doing better (at least from our end) than what we were doing over a month ago.
As for these next two posts . . .
Quoting Flyboy7974 (Reply 2): They don't know why since Chatauqua operates the ERj throughout their system that the decision was made to switch over to the CRj because right there
A lot more coming than I've been told. It's an ongoing thing, I believe.
Quoting NWA757boy (Reply 6): For what its worth, Expressjet has been doing extra sections to make up for all of the weight restrictions that CHQ is having.
There have been some weight restricted flights, but not so many. I'm looking at Dispatch Monitor right now (the program that allows us to build our releases), and, I can assure you, whatever Express has to cover, it's probably not a whole lot.
Quoting NWA757boy (Reply 8): I hear that GSO-IAH goes out weight restricted to 35 nearly every day, hopefully you get on
Really?? Hmm. You're off by a couple of handfuls from today's flights.
Working with the CRJ has been challenging, but not impossible. Personally, I'd prefer the ERJ every time, but we have the CRJ's now, too, so we're trying to make do and get accustomed to a new operation. You have to realize we're getting accustomed on all fronts (more a/c - which means getting more dispatchers trained and crews, for example). No excuses, though. And I can only speak from the SOC side of it, not management/station/crew sides. Who knows what the higher ups are thinking, the stations are learning new meanings of patience, I know, and the crews are busting their butts (I trust) to get flights OT or close enough to it.
Flyboy7974 From United States of America, joined Jan 2003, 1540 posts, RR: 2 Reply 15, posted (6 years 8 months 2 weeks 2 days 13 hours ago) and read 6263 times:
how is it that the IAH-GSO leg is weight restricted so heavily? are there problems with their a/c because other flights on other airlines fly stage lenghts much greater than IAH-GSO and I haven't heard of such weight restrictions as noted above that the flight is usually limited to 35pax
Maury From United States of America, joined May 2005, 532 posts, RR: 2 Reply 17, posted (6 years 8 months 2 weeks 2 days 5 hours ago) and read 5933 times:
If my flight is weight-restricted, but I checked in early and had a salad for lunch, will I get on?
Seriously, ugh...there are enough things to worry about when travelling; now add "oops, too far in too small a plane, y'all need to get off." I just printed my boarding passes for the outbound trip and I'm in "sequence 3" and not sure what that means (boarding order?) but..fingers crossed. Not that I mind hanging around IAH, but I'd like to get my 2+ hours in a CRJ behind me as soon as possible, ya know?
Sldispatcher From United States of America, joined Mar 2007, 331 posts, RR: 0 Reply 20, posted (6 years 8 months 2 weeks 2 days 3 hours ago) and read 5781 times:
If CAL continues this march towards CRJ200's, they can mark my business off the list.
I think they are sitting at a pivotal point in their history. In my humble opinion, they are going to have to address the 100 seat airliner with their pilots. As small airports start seeing the return of jets with First Class seats available...ticket purchases, including mine, will be driven that direction.
Additionally, they MUST address this CRJ issue. If they want the "premium" customer, they are going to need to give a "premium" experience. A CRJ200 "rat jet" is not going to cut it.
Apodino From United States of America, joined Apr 2005, 4033 posts, RR: 6 Reply 21, posted (6 years 8 months 2 weeks 2 days 3 hours ago) and read 5746 times:
I personally prefer the CRJ to the ERJ as its a far more comfortable airplane and has better engines. That being said though, Chautauqua has always been exclusively an ERJ operator, and Continental Express has always been an ERJ provider. My question is this, when Chautauqua got the contract, why did they all of a sudden go away from ERJ's and start flying CRJ's? I asked earlier why Air Wisconsin and Skywest and those boys didn't get to bid on the RFP, and I think it was because they didn't operate the ERJ. Now that you have to operate CRJ's, doesn't that defeat the whole purpose. And going with an airline that has a notorious problem with Crew Shortages (Their US numbers on the 170 in PHL are horrible for example), when there are other airlines out there that can do the job for about the same cost, and better.
Judging from these posts, it seems the stage lengths that the CRJ's are being used for are way too long. IAH-GSO in a CRJ? IAH-ORF? I don't know what Chautauqua is using for reserve fuel on the CRJ, but I can tell you that most times on the CRJ, if you need an alternate that is more than 100 nm away from your destination, you are bumping passengers. If the Bombardier engineers would come up with a way to make the max landing weight 48,000 lbs instead of 47,000 lbs, weight restrictions on this airplane would not nearly be the problem that they are. I guess thats what happens when you make try to turn a corporate jet into a passenger jet. And westbound, if there are strong headwinds, you could be taking off overweight.
I still don't see how anyone can like the one seat on the left side of the ERJ. To me this seat is so uncomfortable, I will take the CRJ seat everytime. I don't like having to put my feet in the aisle to get comfortable and I don't like blocking the galley cart, which I do on the ERJ, but not the CRJ.
Atnight From United States of America, joined Dec 2005, 600 posts, RR: 1 Reply 22, posted (6 years 8 months 2 weeks 2 days 2 hours ago) and read 5705 times:
I flew on a CHQ operated JAX-IAH flight last Feb... and it was the FIRST AND LAST time I fly with CHQ.... not only are their planes falling apart, the service is WAY below CO's standards (or ExpressJet), and also, having to arrive to a remote gate which is already an inconvenience, we had to wait for a bus, and once inside the bus, we had to wait for another 20 minutes because the bus couldn't move until another CRJ200 that had arrive was waiting for someone to guide the aircraft into its "gate" thus blocking the designed road for the bus.... So in the end, it was a horrible flight, horrible service, horrible ground ops.... CO really messed up letting Exjet go... CO made a terrible choice... Now I will avoid the CRJ200s operated by CHQ.... the only good thing I can say is that I finally flew on one (CRJ200), although a bad experience....
XJETFlyer From United States of America, joined Apr 2007, 326 posts, RR: 0 Reply 23, posted (6 years 8 months 2 weeks 1 day 23 hours ago) and read 5565 times:
I have never flown CHQ before, but know others who have and refuse to! I have flown on a CRJ and hated it! I do have some business in Cincinati coming up in August. Is CHQ handling that flight from IAH now??? If they are, we will be looking for someone else to fly with.
Why did CO screw this deal up? As a regular joe passanger, I would have paid an extra $5.00 to $10.00 a ticket to stay with XJT! CO Express was always a little more on the trips up north, but I was willing to pay it. Every trip to Cincinatti and Inianapolis was full when I was flying..
Apodino From United States of America, joined Apr 2005, 4033 posts, RR: 6 Reply 24, posted (6 years 8 months 2 weeks 1 day 23 hours ago) and read 5559 times:
Quoting XJETFlyer (Reply 23): I have never flown CHQ before, but know others who have and refuse to! I have flown on a CRJ and hated it! I do have some business in Cincinati coming up in August. Is CHQ handling that flight from IAH now??? If they are, we will be looking for someone else to fly with
You don't really have much choice into CVG, unless you fly Delta, since almost all non delta flights are on RJ's, and of the RJ operators in that airport, only American Eagle flies ERJ's, but they may even fly with CRJ 700's. And I believe the Delta flights may also be CRJ's now out of IAH, with the scaleback in CVG unless you want to go through ATL.
25 GoBoeing: Could you please tell us how the CRJ-200 has better engines than the EMB-145XRs that were previously flying these routes? We're waiting.
26 Apodino: Gladly, I said it and will back it up. The GE CF34-3B1's found on the CRJ-200 provides a bypass ratio of 6.5 to 1, the maxmimum power is 9,220 lbs at
27 WestIndian425: ExpressJet still serves CVG from IAH and EWR (and I believe CLE). Even though Chautauqua serves these routes, many of the routes are not exclusively
28 LGA777: Just a few tidbis to add. I like many hate flying on the CRJ and find the E-145 much more comfortable and passenger friendly, and don't even get me st
29 Loggat: The fact that the CF34 makes more thrust than the AE3007 is because the CRJ is a heavier airplane. It's BOW is about 2000lbs more than an ERJ. The CF
30 Apodino: That came from the AWAC website, and after posting it, I did some more research. If it was 20 inches, then the CRJ would be all first class seats, wh
31 Drewwright: Having tiny overhead bins is not something I would call an advantagen for either the CRJ or ERJ. The CRJ, while a decent aircraft, is considered by m
32 GoBoeing: At first I was going to go upstairs and break open my EMB-145 volume II and check some stats. I thought about it more and concluded that none of it m
33 ContnlEliteCMH: I'd like some clarification on this issue. Perhaps Allstarflyer can help us here. Do all of the CHQ-operated flights use a remote gate and require bu
34 GoBoeing: True, the thrust output of the AE3007A1E engine on the ERJ is slightly less. It is 8810, which is 4.6% less than the CRJ yet the airplane is lighter.
35 GoBoeing: I agree with Drewwright; there is no advantage to gate checked bags and the aircraft doesn't have anything to do with it. People would not have to ga
36 Apodino: This isn't just a CO problem. This is a problem with just about every operator of the type. We have been saying for months that we should not be flyi
37 Jumbojettim: Expressjet is going to use 10 XR's for Delta, and a mix of XR's and LR's for the Branded flying and Charter Op's. On a side note Expressjet got appro
38 SESGDL: Chautauqua operates nearly 100 daily flights at CVG with ERJs exclusively, many cities now being ERJ cities exclusively. DL has diversified its ops a
39 GoBoeing: 100% of the branded flying is EMB-145XR. 100% of the Delta LAX flying is EMB-145XR. 100% of the charter flying is EMB-145XR. There are also more XRs
40 Flyboy7974: Apodino - this was a first ever reading a comment that a pax preferred the CRj vs. the ERj. I have to disagree with you though about the stats and per
41 Loggat: Just out of interest, does anyone know what weights CoEx uses for their operations? Specifically: MZFW of an LR Pax weight (summer/winter) Child weigh
42 Drewwright: Check your numbers...Jumbojetjim is correct. The only operation getting all XR is the DL ops.
43 GoBoeing: Specifically: MZFW of an LR 39462 Pax weight (summer/winter) 184/189 Child weight (summer/winter) 76/81 Planeside carryon 20 Checked bag 30 Also, how
44 WestIndian425: There's a small correction here. Remember the 69 airplanes are a mix of LR's and XR's. I believe the branded flying has a mix of both. I've seen some
45 GoBoeing: I thought it sounded a bit disproportionate when I was told all 69 were XRs. For sure though, all Delta planes at LAX will be XRs, and a large number
46 Loggat: Thanks GoBoeing. Does your passenger weight include all carry-ons taken inside the plane? At CHQ, our weights are 190/195 for adults, and 82/87 for ch
47 Allstarflyer: Not too familiar with the XR's, but CHQ has the LR's, ER's and MP's on the E145. -R
48 NWA757boy: Yes all of the CHQ flights are going out of the hardstands...you should be fine with a 75 minute connection. I think the number of XRs is around 44 b
49 SHUPirate1: "Sequence 3" means you were the third person to check in for the flight. For instance, I just finished a trip where, on my four flights, I was 7, 1,
50 CO777DAL: I noticed that Chautauqua Continental Express flights all leave out of gate 84 (hardstands) and for the most part Continental Express operated by Expr
51 Flyboy7974: The DL flights that are to be opearted by ExpressJet out of LAX have to be the XR, simply for the routes that they are going to be taking over from th
52 XJET: No, but CHQ's ERJs and CRJs have airstairs. At XE we have all jet way doors. CO would have had to add those special adapter ramps to jetways to allow
53 NWA757boy: Or the "free clinic", waiting area that is, but it is better since they expanded the waiting area....
54 FutureFO: The ERJ's that are on the CO op for RP are all a mix of airstair and plug doors. And they both can use the jetways. As far as the CRJ ramge and payloa
55 Allstarflyer: Some of our ERJ's require a jetbridge or stairs brought to the a/c. -R
56 Maury: Well, I made it through IAH yesterday, 4/11/07...the GSO flight left on time and arrived...about 30 mins early! Thanks, tailwind! The 84 gate area is
57 XJET: They are also a mix of CO, UA, and DL planes....
58 FutureFO: The ERJ's are all pulled off of the US contract and thus have a mix of airstairs and plugs.
59 XJET: There is one that definitely didn't come from the US system. It is all the way UA. You know the one I am talking about. Its the one you are embarrass
60 FutureFO: Hey a spare airplane is a spare airplane. I bet you will see aquafresh subbing in one day for Xjet. But the actual CO E145's all came from the US cont
61 XJET: Yeah a spare is a spare. But you won't see aquafresh on a CO flight. They can't be used for CO at all once they have been removed from the CO fleet.
62 XJETFlyer: I do have a question concerning CO and XJT. Will XJT be phased out completely in the next few years? Also I know XJT is unable to fly in and out of Ho
63 XJET: CO does not currently plan on "phasing out" XE. That option is always on the table. I doubt that after the current experience with CHQ, CO will take
64 SHUPirate1: Just out of curiousity, what are the chances of Continental becoming so frustrated with Chautauqua that they throw them under the bus and go running b
65 Allstarflyer: Probably not soon. Communication between the two carriers continues to improve, and, so, hopefully, more OT performance will soon follow. -R
66 WorldTraveler: DL is also trying to build a presence in some key LAX markets. The rotation allows decent business times as well as feed for the Mexico operation.
67 SHUPirate1: I meant contractually, are there any sort of standards that Chautauqua has to hit in order to keep their flying as Continental Express? I'm sure Chau
68 XJET: This is pretty standard in CPAs, so I would think CO also put one in the contract with CHQ. However, that is a confidential document, so knowing what
69 IAHFLYR: And what does that tell ya about CRJ's......available to me only indicates the lack of operators to continue to poor money into operating aircraft th
70 Loggat: If that is the basis for your remark, then you should definitely take that with a grain of salt. "I've heard" is a rumor machine that is not factuall
71 IAHFLYR: Sir....it is from passengers not employees.....passengers I have heard so no rumors, fact. I listen to what others are saying around me, good, bad or
72 Loggat: OK, I stand corrected then. I have seen no firsthand issues with passengers. Living up to Xjet's reputation is a tall order and was never realistical
73 IAHFLYR: That is for sure. From my seat I do, then the next time I scratch my head and think..mmmmm. Over all I would say yes it is going fairly well. Thank y
74 XJET: Yeah....right. Upper management on the ramp? Complete oxymoron! I'll second that! You guys do a great job. I need to come take another tour of the fa
75 Drewwright: Performance numbers like on-time and completion factor are pretty easy to come by, and those numbers speak for themselves.