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Interesting Insight On Airline Frequent Flyer Prog  
User currently offlineDrgmobile From Canada, joined Aug 2006, 827 posts, RR: 0
Posted (9 years 1 month 3 weeks 9 hours ago) and read 3075 times:

From a reporter who recently attended a conference on airline frequent flyer programs. It has some interesting insight on the economics of such programs.


2 replies: All unread, jump to last
User currently offlineDiscoverCSG From United States of America, joined Jan 2007, 989 posts, RR: 0
Reply 1, posted (9 years 1 month 3 weeks 5 hours ago) and read 2948 times:

Well, it's an interesting article.

However, I'd take exception to his assertion (at the bottom of the first page) that ground earners (who want free tickets) are happy and sky earners (who want upgrades) aren't. He says upgrades are available in great quantities, and he cites Continental Airlines (where I'm Silver Elite) as an example of a generous upgrade program. That's notoriously not true at CO, even though there's no limit to the number of upgrades an elite member can receive.


User currently offlineBigvince76 From United Kingdom, joined Aug 2006, 71 posts, RR: 0
Reply 2, posted (9 years 1 month 2 weeks 6 days 21 hours ago) and read 2825 times:

I centainly agree that holding a ton of cards from a load of different airlines is really stupid. I know a guy at work who has 13 FFP accounts with a few miles in each! I have tried to tell him it's silly but he doesn't get it.

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