Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Dead Man Found In AA Lav  
User currently offlineLaxintl From United States of America, joined May 2000, 25383 posts, RR: 49
Posted (7 years 5 months 1 week 4 days 13 hours ago) and read 12958 times:

Airline passenger dies in the restroom during a flight

04/12/2007

INDIANAPOLIS (AP) -- An airline passenger died in the restroom during a flight and wasn't found until the cleaning crew boarded the plane after it landed, a federal lawsuit contends.

The passenger, Taisuke Matsuo, 66, apparently had a heart attack on an American Airlines flight from Tokyo to Chicago during the first leg of a trip home to Indianapolis, according to the lawsuit filed Monday by his wife, Carolyn D. Watts.

After the plane landed at Chicago O'Hare International Airport on April 13, 2005, passengers and flight crew disembarked and the jet was taken to another gate for cleaning. Workers then discovered the bathroom was locked from the inside and found Matsuo's body -- about two hours after the jet landed.


http://www.stltoday.com/stltoday/new...BD7AA862572BB004C4DA2?OpenDocument


From the desert to the sea, to all of Southern California
67 replies: All unread, showing first 25:
 
User currently offlineAirTranTUS From , joined Dec 1969, posts, RR:
Reply 1, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12900 times:

Why does this need a lawsuit? It's not the airline's fault he died.

User currently offlineIkramerica From United States of America, joined May 2005, 21530 posts, RR: 59
Reply 2, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12855 times:

Quoting AirTranTUS (Reply 1):
Why does this need a lawsuit? It's not the airline's fault he died.

Exactly. People die. Even on planes. It isn't the F/A's job nor the airline to monitor you in the bathroom. Unless you are an UM, where they should check to make sure you are okay.



Of all the things to worry about... the Wookie has no pants.
User currently offlineReadytotaxi From United Kingdom, joined Dec 2006, 3262 posts, RR: 2
Reply 3, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12811 times:

Not to set blame at anyones door step but do airline crew not check an aircraft from front to back after a flight?
Lost property and the like or is it left to the cleaners.



you don't get a second chance to make a first impression!
User currently offlineWestWing From United States of America, joined Feb 2005, 2134 posts, RR: 7
Reply 4, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12811 times:

He died two years ago. This thread's title should to refer to the lawsuit, not the death.  twocents 


The best time to plant a tree is 40 years ago. The second best time is today.
User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 5, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12812 times:

Quoting AirTranTUS (Reply 1):
Why does this need a lawsuit? It's not the airline's fault he died.

Correct, but read below.

Quoting Ikramerica (Reply 2):
It isn't the F/A's job nor the airline to monitor you in the bathroom

True, however, it is the f/a responsibility to ensure no one is left onboard and that includes checking lavs after customers deplane.

I always make sure that overheads are opened after customer deplaning and lavs are checked. It's just common sense for crew to do that. As passengers, it is not expected for you all to know that tidbit. It is just another aspect of our job description.

That and the magazines you find that are left over. Woo hoo!!! (just how many times can you read People, US or Star?)



You can't cure stupid
User currently offlineS12PPL From , joined Dec 1969, posts, RR:
Reply 6, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12659 times:

From what I can tell, the airline isn't a fault here for anything other than not making sure the plane was secure prior to landing. Shouldn't the F/A's take note that the lav was locked? I mean, there are signs that illuminate when the lav is occupied, right? I don't see how the F/A's shouldn't be expected to notice that the lav is occupied when the plane is about to land. Also, shouldn't they have taken note that the lav was occupied for an extended period of time?

I hate to say this, but what if there was a terrorist in there preparing? Shouldn't the flight crew take note that someone has been in the lav longer than normal, and check to make sure things are ok? Again, I'm not saying AA is at fault here... BUT.... What if they had noticed the guy had been in there 10-15 minutes. Shouldn't they have knocked to see if he was ok? No response, you open it and see.

Anyway, it wasn't handled well by AA. I don't think they're at fault....But they certainly could have done a better job of monitoring things.


User currently offlineIkramerica From United States of America, joined May 2005, 21530 posts, RR: 59
Reply 7, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12634 times:

Quoting EWRCabincrew (Reply 5):
True, however, it is the f/a responsibility to ensure no one is left onboard and that includes checking lavs after customers deplane.

Absolutely. I agree there. But it wouldn't make the guy any less dead...  Sad

Quoting S12PPL (Reply 6):
Shouldn't the F/A's take note that the lav was locked? I mean, there are signs that illuminate when the lav is occupied, right?

But those same signs illuminate when the F/A locks it from the outside before landing, which I've seen them do (but not always). Maybe the F/A's thought they had locked it themselves?



Of all the things to worry about... the Wookie has no pants.
User currently offlineMax777geek From Italy, joined Mar 2007, 538 posts, RR: 0
Reply 8, posted (7 years 5 months 1 week 4 days 12 hours ago) and read 12618 times:

Quoting Ikramerica (Reply 2):
It isn't the F/A's job nor the airline to monitor you in the bathroom.

Maybe it is to ensure everyone is safe, nobody left luggages or coats, and nobody is hiding
anywhere after is supposed to board off, not to mention that counting deboarding pax
would easily reveal it also for security reasons ?


User currently offlineOkAY From Finland, joined Dec 2006, 663 posts, RR: 0
Reply 9, posted (7 years 5 months 1 week 4 days 11 hours ago) and read 12483 times:

I missed the reason why the wife is taking the matter to court?
About the crew failing to notice the pax is in the lavatory, sounds strange. At least in Europe the airlines have strickt procedures what crew members have to do, pre, during and after the flight. For example the airline I used to fly for, made us check the toilets every 20 mins in order to make sure all is ok in the toilet and also to restock it if necessary. Also before landing crew would go through the cabin to do "cabin secure checks". This includes the galleys, the cabin and pax and the toilets. Once the member of the crew has checked the toilet is empty it should be locked from outside, which is possible, in order to prevent possible entry by pax (in big planes it is easy for a pax to quickly and unnoticeably pop in the toilet and possibly remain there for landing!). After landing the toilets were reopened in case someone really needed to go, but apparently this guy had been there for long time? And surely the crew needs to check all areas to ensure everybody has disembarked, think if the plane is on remote stand and a pax starts to wonder to the terminal! I dont know then if such procedure is not followed at AA.


User currently offlineJetblast25 From United States of America, joined Aug 2000, 57 posts, RR: 0
Reply 10, posted (7 years 5 months 1 week 4 days 11 hours ago) and read 12409 times:

If the pax next to me got up before landing and never returned, I'd be suspicious and would probably alert a F/A. Either during landing or certainly once we were on the ground. Esp if the flight was full.

User currently offlineCastleIsland From , joined Dec 1969, posts, RR:
Reply 11, posted (7 years 5 months 1 week 4 days 11 hours ago) and read 12357 times:

Quoting AirTranTUS (Reply 1):
Why does this need a lawsuit? It's not the airline's fault he died.



Quoting EWRCabincrew (Reply 5):
however, it is the f/a responsibility to ensure no one is left onboard and that includes checking lavs after customers deplane.



Quoting Laxintl (Thread starter):
Workers then discovered the bathroom was locked from the inside and found Matsuo's body -- about two hours after the jet landed.

What I'm inferring here is that the wife may feel that her husband's life might have been saved had the f/a checked the lav subsequent to deplaning. Those two hours may have made a difference in whether he lived or died.

From the article: "The lawsuit accuses American Airlines of negligence and seeks damages of about $150,000."

From what I've read, it sounds like some negligence could be argued; however, I don't know whether an autopsy may have revealed the actual time of death relative to when he was found.


User currently onlineMaverickM11 From United States of America, joined Apr 2000, 17506 posts, RR: 45
Reply 12, posted (7 years 5 months 1 week 4 days 11 hours ago) and read 12315 times:

Quoting EWRCabincrew (Reply 5):
True, however, it is the f/a responsibility to ensure no one is left onboard and that includes checking lavs after customers deplane.

And aren't FA's supposed to ensure no one is in the bathroom before landing and also switching the sign to "occupied" so that the bathroom door isn't misconstrued as an exit in case of an accident? I'm betting an FA assumed that another FA already checked the lav before landing.



E pur si muove -Galileo
User currently offlineJAAlbert From United States of America, joined Jan 2006, 1600 posts, RR: 1
Reply 13, posted (7 years 5 months 1 week 4 days 11 hours ago) and read 12278 times:

What are the damages -- even if the airline screwed up? The indignity of being left dead in a lav really doesn't mean much to a dead person. I just don't see his family is entitled to any damages here.

User currently offlineAirfoilsguy From , joined Dec 1969, posts, RR:
Reply 14, posted (7 years 5 months 1 week 4 days 10 hours ago) and read 12227 times:

Quoting Readytotaxi (Reply 3):
Not to set blame at anyones door step but do airline crew not check an aircraft from front to back after a flight?
Lost property and the like or is it left to the cleaners.

Also be a good idea to check so some nut case doesn't hide there and later try and steal the plane.

As for if the airline is liable, I can't see why they should be. If someone dies in the mall bathroom and nobody finds the body till 2 hours after closing, is the mall liable?
It just seems that if it happens on a plane people think they can sue for it.


User currently offlineLTBEWR From United States of America, joined Jan 2004, 13115 posts, RR: 12
Reply 15, posted (7 years 5 months 1 week 4 days 10 hours ago) and read 12097 times:

Sound like to me with a lawsuit looking for $150,000 for damages, that the lawyer is just looking for a quick settlement and get their 1/3rd of it and that AA will get this embarassing situation off their books.
I could understand a spouse of this person seeking some modest damages for not finding him for 2 hours after the flight had arrived. I am quite sure she was emotionally affected by this situation of finding out her husband died in a toilet on an aircraft. She probably wants AA to review how this could have happened and to reduce the risk of it happening in the future due to fears of lawsuits. I wonder if she would have sued if he had died in his seat? If he had, at least the airline could have found a dignified way to treat his body.


User currently offlineBongodog1964 From United Kingdom, joined Oct 2006, 3588 posts, RR: 3
Reply 16, posted (7 years 5 months 1 week 4 days 9 hours ago) and read 11968 times:

Perhaps she's sueing AA, because they left her husband in the lavatory; and she feels that they should have upgraded him to 1st class as per BA policy !!!!!

User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 17, posted (7 years 5 months 1 week 4 days 8 hours ago) and read 11813 times:

Quoting Ikramerica (Reply 7):
But it wouldn't make the guy any less dead...

Correct, but he would have been found a lot sooner and taken care of sooner, as well.

Quoting Ikramerica (Reply 7):
Maybe the F/A's thought they had locked it themselves?

That happens, but it always good to double check. You never know. As is the case here.

Quoting Max777geek (Reply 8):
Maybe it is to ensure everyone is safe, nobody left luggages or coats, and nobody is hiding
anywhere after is supposed to board off, not to mention that counting deboarding pax
would easily reveal it also for security reasons ?

 checkmark 



You can't cure stupid
User currently offlineGoodbye From Australia, joined Jan 2001, 913 posts, RR: 10
Reply 18, posted (7 years 5 months 1 week 4 days 7 hours ago) and read 11444 times:

Quite a bizarre story, and a few things don't really add up...

- Surely whoever he was sitting next to would have noticed the guy leave and not come back?
- Did no one on the whole aircraft see the guy go into the toilet and not come out again?
- Woudn't the FAs check the bathrooms before landing?

Really strange...

Quoting S12PPL (Reply 6):
I hate to say this, but what if there was a terrorist in there preparing?

There's always one  Yeah sure


User currently offlineEZEIZA From Argentina, joined Aug 2004, 4967 posts, RR: 24
Reply 19, posted (7 years 5 months 1 week 4 days 7 hours ago) and read 10950 times:

Quoting Goodbye (Reply 18):
- Woudn't the FAs check the bathrooms before landing?

Very strange indeed. It's amazing that no one checked the lavs before landing or after everyone got out. I don't know if the law suit will be won, but still some poor work by the crew.



Carp aunque ganes o pierdas ...
User currently offlineBongo From Colombia, joined Oct 2003, 1863 posts, RR: 4
Reply 20, posted (7 years 5 months 1 week 4 days 7 hours ago) and read 10911 times:

Quoting Goodbye (Reply 18):
- Surely whoever he was sitting next to would have noticed the guy leave and not come back?

That is very common...people moving from one seat to another... I wouldn´t notice either!



MDE: First airport in the Americas visited by the A380!
User currently offlineHnlBoi From United States of America, joined Jun 2006, 129 posts, RR: 0
Reply 21, posted (7 years 5 months 1 week 4 days 7 hours ago) and read 10886 times:

Quoting Jetblast25 (Reply 10):

Thats a very good thought. I would have wondered as well.


User currently offline474218 From United States of America, joined Oct 2005, 6340 posts, RR: 9
Reply 22, posted (7 years 5 months 1 week 4 days 7 hours ago) and read 10749 times:

I wonder why his name was Kaisuke Matsuo and is wife's name is Carolyn Watts?

User currently offlineTrex8 From United States of America, joined Nov 2002, 4768 posts, RR: 14
Reply 23, posted (7 years 5 months 1 week 4 days 6 hours ago) and read 10295 times:
Support Airliners.net - become a First Class Member!

Quoting JAAlbert (Reply 13):
What are the damages

emotional distress,loss of consortium etc etc etc


User currently offlineWorkFlyer From New Zealand, joined Dec 2006, 203 posts, RR: 0
Reply 24, posted (7 years 5 months 1 week 4 days 6 hours ago) and read 10267 times:

Quoting 474218 (Reply 22):
I wonder why his name was Kaisuke Matsuo and is wife's name is Carolyn Watts?

OK I'll bite. Maybe it is because they were a married couple not bookends of each other. There is no law that says you have to adopt your husband's last name when you get married. While it may be rare for people of different nationalities or races to marry one another in your neck of the woods, in other countries it is not rare at all.

As far as the lawsuit goes AA will probably pay out to make it go away. They shouldn't but probably will.


25 DC8FanJet : This happened 2 years ago, why the delay in the lawsuit? I'm sure they're looking for AA to settle this out of court for a tidy $$
26 Legoguy : In my opinion, the airline is not at fault, however I thought airline cabin staff had to make sure everybody was in their seat with seatbelts on prior
27 Viscount724 : Not sure of the circumstances in this case, but a passenger could have a heart attack or collapse from some other medical crisis while in a lavatory b
28 FlyMD : While the flight attendants should have noticed that the lav was occupied for at least the last 30 minutes of the flight (if not more) and after arriv
29 Post contains images TPAnx : My Dad used to fly between BDL and LAX frequently, to visit my sister. He was on one AA flight when a guy got up and went into the lav...and didn't co
30 DZ09 : Give me a break! If this happened to a member of my family I would be so pissed at the airline I'd sue them until they bleed. F/As are responsible for
31 Scottieprecord : Don't they check the lavs prior to landing? Make sure passengers are in their seat, tray tables up, seat belt buckled... that sorta thing?
32 GoAllegheny : You're kidding, right? Although F/As have a professional obligation to render assistance if possible (CPR, defib, etc.), how can they help if the guy
33 Airbus3801 : You are supposed to of course...and clearly the F/A's were in part liable for this incident. We will never know if it could have saved his life for s
34 Nycfuturepilot : Im just curious why whoever he was sitting next to wasnt questioning why the guy never returned to his seat. On such a long flight I'm sure he had per
35 ContnlEliteCMH : Well see, when children are born, their parents get to name them. I know that normally we're all named Carolyn Watts, but apparently Kaisuke Matsuo's
36 Wukka : A relative was sitting in a seat 8 rows behind and he went to visit when the Fasten Seat Belt light turned on? Who knows? Did the gentleman appear to
37 EZEIZA : Maybe the person sitting next was just happy to have more room and assumed that he found another seat. If this would happen to me I wouldn't suspect
38 Wukka : Exactly!
39 Rwessel : It was probably filed just before the two year deadline. I'm not sure which court they're in, but I'd guess a state court since this isn't something
40 Thunder9 : Let's just suppose that the poor pax actually wasn't in the lav before landing. Perhaps he was feeling ill during descent, and went to the lav AFTER t
41 Post contains images Allstarflyer : The FA's could have rapped on the door, but it would have taken maintenance some time to arrive at the a/c and get the door loose. Would he have live
42 LXA340 : Flight attendants must check lavs before landing and depedning on the airline crew / airline some lock the laws prior landing and some don't. But als
43 Gh123 : No offence, but what a stupid comment. It would have been a 777 if it was coming from Japan and it was at ORD. So you just happen to think that some
44 DZ09 : Sh--t happens because we let it happen. This is no excuse. The F/A profession should be treated as a serious occupation and F/As should be treated an
45 YYZYYT : Long thread about this incident when it happened, focusing on this aspect .... As for the lawsuit, it is in federal court, but the 2-year limitation
46 474218 : My point is that she is too good the take his name in marriage, but she has no problem taking money because he died.
47 SaturnVRocket : yep. always one... Oh riiiiight. So may I ask what you would do with all that money? Buy a nice new car? Buy an Armani suit and a Rolex? Typical of t
48 AirTran717 : I suspect the coroner's report would indicate the time of death. It's not that hard to determine even if no one is there to witness the death. If tho
49 Post contains images AirTran717 : That's the wonderful benefit of not actually being there or knowing what happened. We can all what-if this to death. Yes, the flight crew should have
50 AirTran717 : Not true. All lav doors are designed to be opened from the outside in am emergency situation. 717[Edited 2007-04-13 19:02:31]
51 DZ09 : You're missing the point here. I would not be after the money just for the sake of getting money. I have enough of it, thank you very much. The point
52 Smokescreen : I hate to go OT but what on earth do you mean "too good to take his name"? In this day and age there are plenty of valid reasons why a married woman
53 AirTran717 : People are generally not as vehement as you about teaching somone a lesson. That's what it should be about, not money. But then again, one does not a
54 USADreamliner : They found the body after somebody said there was "something special in the air".
55 AirTran717 : There was clearly some negligence on the part of the airline. But it's rather limited. No one can thusfar prove that the airline's actions caused the
56 AirTran717 : The other important, missing piece of information is the coroner's report.
57 EWRCabincrew : The lav doors are easy to take off. Flight attendants are aware of how to take the doors off, as with the case of some stuck or dead in the lav. They
58 ANother : Don't you just lift up the flap and unlock the door from outside. I've seen F/A's do the opposite when they want to secure the lav doors before landi
59 CastleIsland : Well, it's missing to us, but not to the folks involved. As I posted earlier, it may be that the wife (and/or her attorney) feel that there is enough
60 ContnlEliteCMH : I hope you have a parachute, because with a leap like that, you've got a long way to fall. You're being absurd. Perhaps you can educate us as to why
61 PlanenutzTB : Maybe he ate the fish.
62 EWRCabincrew : Exactly, to lock and unlock it. If someone has passed out onto the inside of the door, is stuck, or worse there are ways to get the doors off to get
63 ANother : OK - understood now. [thankyou]
64 TACAA320 : We must read the terms of the lawsuit FIRST in order to arrive to a conclusion.
65 TACAA320 : Is that your problem?
66 474218 : Actually I would never drive a Chevy or a Ford ---------- I have a Road Runner.
67 Post contains images ANCFlyer : Personal attacks, off topic conversation, low quality posts. Maybe he ate the fish. "something special in the air".
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Fireworks Found In Spirit Lav posted Sun Sep 19 2004 17:48:58 by Jalalabad
Items Found In SWA LAV posted Fri Oct 17 2003 18:43:44 by Mikesairways
Dead Stowaway Found In Lufthansa Cargo Plane posted Sat Sep 30 2000 12:02:47 by Airmale
Man Found Dead In Wheelwell Of AA Flight posted Fri Oct 22 2004 13:28:10 by Dtw9
Man Found Dead On BA 177 posted Wed Dec 31 2003 13:07:44 by MYT332
Man Arrested In Phoenix After Box Cutter Found posted Sat Mar 15 2003 06:48:30 by Av8rPHX
AMR To Invest $100 Million In AA Maintenance Serv. posted Thu Mar 29 2007 17:12:59 by KarlB737
Arizona Man Held In Assault On Crew posted Sun Mar 11 2007 23:49:29 by EWRCabincrew
FireArms Found In Luggage On DL MCO-SJU Flight posted Wed Mar 7 2007 05:27:36 by MCO2BRS
Ammunition Found On AA Aircraft At JFK posted Thu Feb 8 2007 16:27:02 by PROSA