Mop357 From United States of America, joined Mar 2007, 113 posts, RR: 0 Posted (9 years 3 weeks 4 days 2 hours ago) and read 5282 times:
Back in the 90's Air Jamaica used to be an airline people travelling to Jamaica tried to avoid (at least to my knowledge). I heard stories of really nasty flight attendants and all around poor management. NOTHING left on time. Then a new manager took over and he completely clean the airline up. The flight attendants got nice, the service was great, and flights left and arrived on time. I remember flying TWA from JFK to MIA and flying on an Air Jamaica night flight ( think A 320 but I was too young to remember) The food was great (better than the American carriers at that time), and I remember that was the first time I even seen the screen with the map of the with the altitude, speed, approach time, etc.
Then I heard Air Jamaica got rid of the manager for using the airline to finance his hotels, and now the airline is back in the crapper. I remember taking it to a family reunion in summer of 2005. We had an early morning flight to from JFK to KIN. I was looking forward to taking the A321 but instead we were all placed on a North American 757. I didn't mind but I always wondered why the A321 just stayed at the gate next to us.
Now on the way back my mother book a ticket that was supposed to make us fly from KIN to MBJ wait four hours and then fly to JFK. At MBJ all the Air Jamaica flights were delayed and the airport had now air condition. It looked like a semi riot. Then when we flew into KIN the 4 hour wait turned into 7 1/2. Every Air Jamaica flight was delayed right down the line. It was awful, the airport only had huge metallic fans to keep everyone cool. I was at the point where I just wish I could hop on any plane. I was eye the BA 777 that had arrived.
My father flew non rev on AA. First he took Air Jamaica from MBJ to KIN and then quickly hopped on an A300 that was about to leave. To make a long story short before we even got on our plane he was at home watching Tv. He was the one worried about not being able to get home flying non rev after hurricane Dennis.
Everyone I know that takes Air Jamaica now a days has a horror story of the plane still being at the gate when it should be in Jamaica.
Does anyone have a clue what is going on with them?
People who work for JM doesn't even know whats going on. But it is just my feeling that things will sort itself out shortly. Worry not. other than the occasion muck ups, ie fleet grounding couple years ago, JM still does ok in terms of service, maybe not to the level in the early Butch Stewart days, but it is there. Right now they are trying to figure out a fleet that would serve their purposes best.
Mop357 From United States of America, joined Mar 2007, 113 posts, RR: 0
Reply 4, posted (9 years 3 weeks 4 days ago) and read 5206 times:
Quoting Lotsamiles (Reply 3): Any ideas on where the 757 fleet will come from? These are the most difficult birds to get these days.
There not taking 757's it was just a one time thing. I think something was wrong with the 320 so they let North American take us to Jamaica.
Quoting Captaink (Reply 2): People who work for JM doesn't even know whats going on. But it is just my feeling that things will sort itself out shortly. Worry not. other than the occasion muck ups, ie fleet grounding couple years ago, JM still does ok in terms of service, maybe not to the level in the early Butch Stewart days, but it is there. Right now they are trying to figure out a fleet that would serve their purposes best.
I think the Airbus fleet works well for them. I want to be hopeful and say that they will take care of their problems but its been going on for years. Someone even told me that they were purposely savatage their planes so they can't fly. I don't know if there is any reasoning to that because I don't see the purpose of it.
Captaink From Mexico, joined May 2001, 5116 posts, RR: 10
Reply 5, posted (9 years 3 weeks 3 days 23 hours ago) and read 5116 times:
Quoting Mop357 (Reply 4): There not taking 757's it was just a one time thing. I think something was wrong with the 320 so they let North American take us to Jamaica.
They are sourcing and trying acquire 757s for permanent addition to their fleet to specifically serve Jamaica / New York and Eastern Caribbean / New York.
Quoting Mop357 (Reply 4): I think the Airbus fleet works well for them. I want to be hopeful and say that they will take care of their problems but its been going on for years. Someone even told me that they were purposely savatage their planes so they can't fly.
The Airbus fleet does not work for JM on its key routes, ie to New York, becuase it lacks the capacity to carry the cargo, and passengers necessary on these select routes. Many a time during peak seasons, more than 100 bags at a time are shortshipped due to bulkouts / weight restrictions. Then they have to figure out a way to get the bags to their destinations. At times the bags are trucked down to MIA, where Amerijet, DHL or Fedex carry them to their final destination. All in all a very very expensive operation for JM.
On their routes with less VFR traffic the A320s/A321s do fine, but JM is faced with yet another problem. High lease rates, and a financially unstable airline. Get the picture?
JM is currently revising its fleet, with the hopes of acquiring the 757s as mentioned before for those routes, and possibly renegotiating the leases on the airbii aircraft or replace it with other types.
Trintocan From United Kingdom, joined Apr 2000, 3297 posts, RR: 4
Reply 6, posted (9 years 3 weeks 3 days 11 hours ago) and read 4969 times:
It would appear to be the best and worst of times for JM at present. They are in a parlous financial condition and as mentioned they are trying to acquire 757-200s and probably 737-300s to complement and even replace their Airbuses. They have wet-leased 757s from NA on occasion due to the luggage issues too.
Where is the best in all of this? They are now expanding their Eastern Caribbean services as a result of BW's extreme contraction following its redesignation as Caribbean Airlines. BW has all but dropped BGI and ANU and has decided perhaps short-sightedly to focus on the POS market, thereby allowing JM to boost their coffers from the Islands. One wonders if JM will make profits from this though as in the past their rapid bursts of expansion have cost them dearly.