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Asiana Awarded 5-star Status By Skytrax In 2007  
User currently offlineJimyvr From , joined Dec 1969, posts, RR:
Posted (7 years 5 days 21 hours ago) and read 3086 times:

Skytrax has named new airline for 5-star airline status in 2007:

ASIANA AIRLINES

The others for 2007 are:
*Malaysia Airlines
*Qatar Airways
*Singapore Airlines
*Cathay Pacific Airways

15 replies: All unread, jump to last
 
User currently offlinePlanemanofnz From New Zealand, joined Sep 2005, 1653 posts, RR: 0
Reply 1, posted (7 years 5 days 21 hours ago) and read 3075 times:

Quoting Jimyvr (Thread starter):
*Cathay Pacific Airways

Any info on the their status? The website keeps coming up as *under review* for CX's 5 stars.

Quoting Jimyvr (Thread starter):
Skytrax has named new airline for 5-star airline status in 2007:

ASIANA AIRLINES

I never knew that they were that good but they have won the flight attendant awards for how many years now? Congratulations to them nonetheless.


User currently offlineJimyvr From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 5 days 20 hours ago) and read 3016 times:

Quoting Planemanofnz (Reply 1):
Any info on the their status? The website keeps coming up as *under review* for CX's 5 stars.

The under review quote has been taken off.


User currently offlineZeke From Hong Kong, joined Dec 2006, 8642 posts, RR: 75
Reply 3, posted (7 years 5 days 20 hours ago) and read 2995 times:

Quoting Planemanofnz (Reply 1):

Any info on the their status? The website keeps coming up as *under review* for CX's 5 stars

They were in the process of a audit, the audit results are now up. Still "Under Review" for Quality Certification Eligibility, so are the likes of SQ, EK, JL.

Well done to OZ.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlineAirnewzealand From New Zealand, joined Oct 2000, 2541 posts, RR: 6
Reply 4, posted (7 years 5 days 19 hours ago) and read 2974 times:

Interesting...

Yes their crew are fantastic...as is their 777 and 330 aircrafts...but their 747 aircrafts leave alot to be desired...I thought they would have to have EVERYTHING 5*star in order to get that ranking???

Oh well...If i got the 747 again esp. PC and JC id be upset!

Cheers


User currently offlineC680 From United States of America, joined Apr 2005, 580 posts, RR: 0
Reply 5, posted (7 years 4 days 21 hours ago) and read 2635 times:

Quoting Planemanofnz (Reply 1):
I never knew that they were that good

IMHO they are *not* that good.

Quoting Airnewzealand (Reply 4):
Yes their crew are fantastic...as is their 777 and 330 aircrafts...but their 747 aircrafts leave alot to be desired

Spot on, which is why I question the 5 star ranking.

I flew on their F product from ICN to JFK last December. IFE was average at best, no power port for the laptop, seats were flat, but old style, and meal service was not much better than normal F service. Thats for a 14 hour flight! Crew was fantastic.

CX F product from JFK to HKG was the best I have seen. 16 hrs in an A346, but with on demand IFE, meal service made to order whenever you wanted it, a wide modern flat bed, and a crew that was much better than OZ, I don't see how OZ could be better than CX.

Granted, I'm comparing F to F - not Y or C.



My happy place is FL470 - what's yours?
User currently offlineZvezda From Lithuania, joined Aug 2004, 10511 posts, RR: 64
Reply 6, posted (7 years 4 days 21 hours ago) and read 2622 times:

Quoting Airnewzealand (Reply 4):
their 747 aircrafts leave alot to be desired.

That's an understatement. Their 747s are barely up to 1997 standards. The F seats have no power ports, no AVOD. The stewardesses' level of English is not even up to the standards of NH or JL, let alone CX or SQ. I fly OZ a few times a year and wouldn't even consider given them more than four stars until the 747s are replaced or refitted.


User currently offlineZoom1018 From Vietnam, joined May 2005, 228 posts, RR: 0
Reply 7, posted (7 years 4 days 19 hours ago) and read 2535 times:

Quoting Jimyvr (Thread starter):
Skytrax has named new airline for 5-star airline status in 2007:

ASIANA AIRLINES

I do not trust Skytrax, especially in dealing with airlines' stars.


User currently offlineLAXspotter From India, joined Jan 2007, 3650 posts, RR: 5
Reply 8, posted (7 years 4 days 19 hours ago) and read 2532 times:

Well no matter what is said, Asian Airlines usually seem to get better ratings and better recongnition for excellency in service, IMO.


"Patriotism is the last refuge of the scoundrel" Samuel Johnson
User currently offlineManni From South Korea, joined Nov 2001, 4221 posts, RR: 23
Reply 9, posted (7 years 4 days 16 hours ago) and read 2438 times:

Asiana deserves every star they got. Congratulations for all the hard work by all Asiana staff.

Quoting Zvezda (Reply 6):
The stewardesses' level of English is not even up to the standards of NH or JL, let alone CX or SQ. I fly OZ a few times a year and wouldn't even consider given them more than four stars until the 747s are replaced or refitted.

English is widely spoken in Singapore and Hong Kong and are one of the official languages. Unlike CX or SQ, the Japanese and Korean airlines are much more oriented towards passengers of their home countries. Altough this is slowly changing. Most (not all) of their flight attendants are also nationals of the airlines' home country. Having said that, I've never encountered any problems, be it at check-in or onboard, communicating with staf of Asiana. As far as replacing their 744s is concerned, I recal an interview with OZ's CEO that A380 might be ordered to do this.  duck 



SUPPORT THE LEBANESE CIVILIANS
User currently offlineCX flyboy From Hong Kong, joined Dec 1999, 6533 posts, RR: 55
Reply 10, posted (7 years 4 days 13 hours ago) and read 2346 times:

Skytrax has a history of not being a representative of true quality standards and if you had a bit of insight into how these stars are issued, you would agree.

User currently offlineNorcal773 From United States of America, joined Feb 2007, 1439 posts, RR: 12
Reply 11, posted (7 years 4 days 12 hours ago) and read 2325 times:

I've flown OZ's in J class countless times and their in-flight service is second to none as far as all the airlines I've flown so far. The 'new' seat on the 777's and A330's are great but the 744 are herendous to say the least. I think they deserve the 5 Star recogition if the 744's were not considered when the decision was made.

Quoting Airnewzealand (Reply 4):
Yes their crew are fantastic...as is their 777 and 330 aircrafts...but their 747 aircrafts leave alot to be desired...I thought they would have to have EVERYTHING 5*star in order to get that ranking???

 checkmark 

Couldn't have said it better myself.



If you're going through hell, keep going
User currently offlineBosWashSprStar From United States of America, joined Jan 2007, 194 posts, RR: 0
Reply 12, posted (7 years 4 days 12 hours ago) and read 2323 times:

Having recently flown OZ for the first time, I thought it was a 5-star experience--but this was on a 777 in their new J seats. I have heard that the 744s are miserable, and from looking at the pictures on a.net, I believe it.

Still, the 777 experience was very good. The food was superb--Korean cuisine fully equal to what I had on the ground once in Seoul. The IFE did leave some to be desired (fewer channels of looping programs than on most premium competitors), but the J-class PTV screen was larger than any other I've seen.


User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 13, posted (7 years 4 days 12 hours ago) and read 2293 times:

Another brilliant example what a joke this Skytrax thing is.


Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineJimyvr From , joined Dec 1969, posts, RR:
Reply 14, posted (7 years 4 days 5 hours ago) and read 2190 times:

Quoting Manni (Reply 9):
As far as replacing their 744s is concerned, I recal an interview with OZ's CEO that A380 might be ordered to do this.

Yeah, A380 Combi perhaps. 60-70% of their 747-400 are COMBI and even the Trans-Pacific flight are served by 74M or 77E. A380 seems to be a waste as replacement on long-haul.


User currently offlineZeke From Hong Kong, joined Dec 2006, 8642 posts, RR: 75
Reply 15, posted (7 years 4 days ago) and read 2094 times:

Quoting Jimyvr (Reply 14):
Yeah, A380 Combi perhaps. 60-70% of their 747-400 are COMBI and even the Trans-Pacific flight are served by 74M or 77E. A380 seems to be a waste as replacement on long-haul.

Airbus had 2 combi models it presented to the market, one with a seating capacity of a 744, the other with a seating capacity of a 748-i.

"The first version (C7) will carry 7 96x125in pallets on the aircraft’s main deck with 473 passengers in a three-class configuration. The second (C11) will carry 11 main deck pallets with seating for 421 passengers. Both have a 1,285,000lb MTOW and 101,000 USG fuel capacity, giving ranges of 7,270nm and 6,970nm respectively, enabling nonstop from Europe to Asia or US West Coast; Los Angeles to Japan, Singapore to Frankfurt."

The C7 has 7 main deck pallets, and 6 lower deck, 473 pax and bags plus 37.9t cargo (748-i passengers plus 757F cargo load)
The C11 has 11 main deck pallets, and 6 lower deck, 421 pax and bags plus 51.3t cargo (744 pax plus DC8/L10-11 cargo load)



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
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