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E-Service  
User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Posted (13 years 7 months 4 weeks 1 day 14 hours ago) and read 712 times:

Does anyone have a schedule when NW will open new e-service check-ins at airports? If they one at Charelston they have to have one at IAH.

7 replies: All unread, jump to last
 
User currently offlineNwa747-400 From United States of America, joined Sep 2000, 1337 posts, RR: 4
Reply 1, posted (13 years 7 months 4 weeks 1 day 12 hours ago) and read 689 times:

I know they have said they are putting alot more into service.

BUT- have you tried internet check-in from Northwest? It is so neat. It only takes a couple of minutes and you can do it 24 hours before you flight (which makes getting bulkhead seats easy)

Then all you do is flash your ID as you board the plane. You never have to wait in lines!!! It is amazing.

Try it!!


User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Reply 2, posted (13 years 7 months 4 weeks 9 hours ago) and read 679 times:

Okay, that does sound really neat!  

User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 3, posted (13 years 7 months 4 weeks 7 hours ago) and read 673 times:

There is a problem with the Internet check-in though, especially for Elites. If you check-in for your flight at the appropriate 24 hr time and then your elite upgrade comes through (for the benefit of non-NW/CO fliers, NW elites get unlimited upgrades on all fares), the system does not allow you to re-check in automatically and you have to manually sort it out with an agent at the airport.

User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Reply 4, posted (13 years 7 months 4 weeks 7 hours ago) and read 673 times:

Since, I'm an elite member, my autmoatic upgrade won't work with nwa.com checkin?

User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Reply 5, posted (13 years 7 months 3 weeks 6 days 13 hours ago) and read 664 times:

 

User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 6, posted (13 years 7 months 3 weeks 6 days 8 hours ago) and read 662 times:

NW Silver Elites get their upgrades at midnight on day of departure. However, for early morning departures or redeyes, it is conceivable that you will checkin BEFORE the system processes the upgrade (since you can checkin 24 hrs in advance of the flight). In a case such as that, you either have to forfeit the upgrade and go in coach, or have an agent manually reassign your seats at the gate (assuming that there are any left now).

Its a tough call to make. I usually try to get 5ABDF on the DC9s if I am stuck in coach, but if I get on early enough to snag that seat, I am effectively reducing my chances for an upgrade.


User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Reply 7, posted (13 years 7 months 3 weeks 6 days 7 hours ago) and read 660 times:

Yes, my flight is at 6:30 a.m. I believe it is flight 1084 from IAH-MEM.

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