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Flyglobespan At Hamilton (YHM)  
User currently offlineSTEELHEAD From Canada, joined Nov 2005, 132 posts, RR: 0
Posted (7 years 4 months 2 weeks 1 day 1 hour ago) and read 7794 times:

The situation with the new GSM flights at YHM is becoming worse.
Todays arrivals are more than 5 and 11 hrs. late
(in fact today's 4 p.m. arrival will be tomorrow at 3,20 a.m instead)
One of last nights flights left today at around 11.a.m.
(finally good for pictures). Every flight is late mostly between 3 and 6 hrs.

Any information what the problem is and how they plan to fix it?

If they continue this way I see huge problems coming for the operation.

67 replies: All unread, showing first 25:
 
User currently offlineWingflaps From United Kingdom, joined Feb 2005, 30 posts, RR: 0
Reply 1, posted (7 years 4 months 2 weeks 10 hours ago) and read 7599 times:

I hope they do as I am booked to fly with them to YHM in August. It would seem if things get behind schedule they should drop Stansted and fly or bus people to the regional airport. That would save 3 hours or so. I can imagine that the immigration and customs officers at YHM weren't too amused staying up until 4am today.

User currently offlineComeflywithme From Argentina, joined Sep 2006, 265 posts, RR: 2
Reply 2, posted (7 years 4 months 2 weeks 3 hours ago) and read 7463 times:

Gross incompetency by management - too many routes not enough aircraft.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8902 posts, RR: 12
Reply 3, posted (7 years 4 months 2 weeks 3 hours ago) and read 7456 times:

I wonder how this will affect the upcoming BOS and JFK services...I'm looking forward to seeing European 737s at US Airports, but I won't go out at 3 a.m. to see them...

User currently offlineBmi330 From United Kingdom, joined Nov 2001, 1450 posts, RR: 1
Reply 4, posted (7 years 4 months 2 weeks 3 hours ago) and read 7421 times:

hopefully things will improve when they get the 763's in but this is bad GSM are destroying them self's they should have been less gready and kept there operations to Scotland and STN to start with and not leadt out there own 763 the AI.

User currently offlineJmc757 From United Kingdom, joined Mar 2000, 1298 posts, RR: 7
Reply 5, posted (7 years 4 months 2 weeks 3 hours ago) and read 7417 times:

Quoting STEELHEAD (Thread starter):
Any information what the problem is and how they plan to fix it?

Completely overstretched fleet. They have ambitiously launched a huge long haul programme and don't have the aircraft to operate it. Friday's SFB-GLA scheduled arrival 11:00 Friday actually landed at 13:30 Saturday, its not just YHM that is suffering. Their 2 own 767s are on lease to Air India, so they are leasing in 2 767s from Neos to cover. They are also leasing 757s from Icelandair to help provide extra capacity. Trouble is they are operating so tightly that when anything goes wrong it throws the whole long haul programme up in the air. Last weekend was very bad, this weekend isn't any better. Hope they get their house in order soon.


User currently offlineMultimark From Canada, joined Jul 2006, 796 posts, RR: 0
Reply 6, posted (7 years 4 months 2 weeks ago) and read 7325 times:

Never has "you get what you pay for" been more true!

User currently offlineGooner From United Kingdom, joined Mar 2006, 137 posts, RR: 0
Reply 7, posted (7 years 4 months 1 week 6 days 19 hours ago) and read 7240 times:

Just a note to say ive already jumped ship
I had originally booked a flight with GSM for a flight from MAN to YHM in August . Ive now cancelled .Ive now re-booked with TCX to YYZ .I would rather be stuck in a bit of traffic on the QEW than sat on my arse in the departure lounge in MAN
Congratulations GSM this is one customer you have lost


User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 8, posted (7 years 4 months 1 week 6 days 18 hours ago) and read 7192 times:

Quoting Gooner (Reply 7):
Just a note to say ive already jumped ship
I had originally booked a flight with GSM for a flight from MAN to YHM in August . Ive now cancelled .Ive now re-booked with TCX to YYZ .I would rather be stuck in a bit of traffic on the QEW than sat on my arse in the departure lounge in MAN
Congratulations GSM this is one customer you have lost

How much more was the flight compared to Flyglobespan? I got a round trip flight for $388 Canadian on flyglobespan. I think I would gladly sit in a terminal for an extra few hours than dish out another $600 at least.


User currently offlineFly2YYZ From Canada, joined Jan 2006, 1045 posts, RR: 2
Reply 9, posted (7 years 4 months 1 week 6 days 18 hours ago) and read 7184 times:

Quoting YHMYYZspotter (Reply 8):

How much more was the flight compared to Flyglobespan? I got a round trip flight for $388 Canadian on flyglobespan. I think I would gladly sit in a terminal for an extra few hours than dish out another $600 at least.

But I think he's making the point that his time is valuable. He doesn't want to be sitting around waiting, and well to be waiting around MAN yeah.... personally I just want to get through security and on that bus to the plane (if its on a remote stand). Though $388 is certainly a great price, sure hope they fix their sched. Why not just cancel one flight so that they can reset their network, or are their planes running that constantly?!


User currently offlineLongHauler From Canada, joined Mar 2004, 4992 posts, RR: 42
Reply 10, posted (7 years 4 months 1 week 6 days 17 hours ago) and read 7168 times:

I live in the Hamilton area, and Flyglobespan is already becoming the butt of "bad reliability" jokes. It sure doesn't take much ... or long.


Never gonna grow up, never gonna slow down .... Barefoot Blue Jean Night
User currently offlineAvrocomet From Canada, joined Mar 2007, 18 posts, RR: 0
Reply 11, posted (7 years 4 months 1 week 6 days 17 hours ago) and read 7161 times:

Quoting Wingflaps (Reply 1):

Well the way I see it, at the rate they are going you need to compound the delays. That would probably mean your flight is delayed until September. ;(


User currently offlineEGNR From United Kingdom, joined Feb 2004, 510 posts, RR: 0
Reply 12, posted (7 years 4 months 1 week 6 days 17 hours ago) and read 7147 times:

History repeating itself with Globespan? This is starting to look disturbingly similar to how Globespan managed to kill off Excalibur Airways when it took them over, and decided to change it from a successful short-haul airline (operating A320s) to their own longhaul airline operating a leased, unreliable DC10...


View Large View Medium
Click here for bigger photo!

Photo © Snorre - VAP
View Large View Medium
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Photo © Colin Parker




7late7, A3latey, Sukhoi Superlate... what's going on?
User currently offlineJmc757 From United Kingdom, joined Mar 2000, 1298 posts, RR: 7
Reply 13, posted (7 years 4 months 1 week 6 days 8 hours ago) and read 7072 times:

Quoting EGNR (Reply 12):
This is starting to look disturbingly similar to how Globespan managed to kill off Excalibur Airways when it took them over, and decided to change it from a successful short-haul airline (operating A320s) to their own longhaul airline operating a leased, unreliable DC10...

Indeed its strikingly similar.

Globespan purchased Excalibur in November 1995, and immediately launched charter flights to Florida starting in May. To be fair to them, they were in the process of acquiring 2 DC10s in time, but that all fell through, leaving them with a programme starting in May but no aircraft. The flights actually started without any Excalibur aircraft, all were subchartred to Lauda Air, Tower Air and Laker. Eventually by mid May they managed to lease "that" DC10 registered in Antigua. The rest is history.

What is interesting is that at the time Excalibur folded in the June, they only had the leased DC10 and none of their own. However, Globespan had taken contracts for a third and fourth long haul aircraft which would have started in the winter 1996/7 season in November. I do wonder what would have happened if they had made it that far?

It staggers me that Globespan, bearing in mind that history in their own company, leased their 767s to india knowing full well how much long haul work they had coming up. I hope they get things sorted out before the summer gets in to full swing, they could be a great operator...

[Edited 2007-05-13 13:08:02]

User currently offlineRickYHM From Canada, joined Jun 2004, 140 posts, RR: 0
Reply 14, posted (7 years 4 months 1 week 6 days 7 hours ago) and read 7031 times:

I work in the travel industry and the only people that are aware of flyglobespan's delays are A.Neters and a few travel industry people. Most travel agents and 99.9% of the public don't have a clue. All most people care about is the low price including the fare, parking cost, drive time and distance etc. and that they don't have to go through YYZ.

User currently offlineJmc757 From United Kingdom, joined Mar 2000, 1298 posts, RR: 7
Reply 15, posted (7 years 4 months 1 week 6 days 7 hours ago) and read 6999 times:

Quoting RickYHM (Reply 14):
I work in the travel industry and the only people that are aware of flyglobespan's delays are A.Neters and a few travel industry people. Most travel agents and 99.9% of the public don't have a clue. All most people care about is the low price including the fare, parking cost, drive time and distance etc. and that they don't have to go through YYZ.

True, however if it carries on that way the word will spread. I've already seen on a few forums (not aviation related) people commentining, worrying, and asking about flyglobespan. Another issue is the press. In the UK it is certainly not uncommon for things like this to hit the newspapers. Last year Scotland had Air Scotland chaos, and that featured in the the newspapers a few times over the summer, so the Scottish press are certainly up for it...


User currently offlineEGNR From United Kingdom, joined Feb 2004, 510 posts, RR: 0
Reply 16, posted (7 years 4 months 1 week 6 days 4 hours ago) and read 6922 times:

Globespan's delays have already featured in the Canadian press: link


7late7, A3latey, Sukhoi Superlate... what's going on?
User currently offlineBestWestern From Hong Kong, joined Sep 2000, 7152 posts, RR: 57
Reply 17, posted (7 years 4 months 1 week 6 days 1 hour ago) and read 6813 times:

Ive noticed all the Dublin Hamilton flights have been running 6-8 hours late at present. This is not the way to build repeat custom, at any price.


The world is really getting smaller these days
User currently offlineYHMYYZspotter From Canada, joined Sep 2006, 197 posts, RR: 1
Reply 18, posted (7 years 4 months 1 week 6 days ago) and read 6770 times:

Is there an end in sight? I am flying on June 25th with them. Are they expecting more planes soon? I noticed than none of their flights are cancelled. Just delayed by a lot. Anyone with some inside Flyglobespan knowledge know anything?

User currently offlineGCDEG From Greece, joined Jan 2006, 352 posts, RR: 4
Reply 19, posted (7 years 4 months 1 week 5 days 23 hours ago) and read 6748 times:

Quoting YHMYYZspotter (Reply 18):
Are they expecting more planes soon?



Quoting YHMYYZspotter (Reply 18):
Anyone with some inside Flyglobespan knowledge know anything?

The Neos 767's are due in very soon which should help ease things a bit and hopefully get things back on track. Not sure about the whereabouts of TF-FIT, the other Icelandair 757 but it should be in service very soon as well.

Nick



The best thing invented - Winglets!
User currently offlineTsl1011 From Canada, joined Jan 2004, 71 posts, RR: 0
Reply 20, posted (7 years 4 months 1 week 5 days 22 hours ago) and read 6702 times:

Quoting EGNR (Reply 16):
Globespan's delays have already featured in the Canadian press: link

According to a local aviation forum, the Friday morning departure attempt from Vancouver turned around and returned to the terminal after someone realized that the crew would be way over their maximum duty hours before they could complete the flight. I'm not surprised that nobody told the passengers - this seems really incompetent on the part of scheduling!
I know the flight was (hugely) delayed, but for flights this long don't most airlines have a different crew flying the return flights than flew the outbound legs?


User currently offlineGooner From United Kingdom, joined Mar 2006, 137 posts, RR: 0
Reply 21, posted (7 years 4 months 1 week 5 days 22 hours ago) and read 6695 times:

To YHMYYZ spotter reply8
The fare with GSM MAN-YHM on the dates i'm travelling is £316.The fare with TCX flying the same dates MAN-YYZ is £296


User currently offlineGkirk From UK - Scotland, joined Jun 2000, 24936 posts, RR: 56
Reply 22, posted (7 years 4 months 1 week 5 days 22 hours ago) and read 6685 times:

Quoting STEELHEAD (Thread starter):
Any information what the problem is and how they plan to fix it?

Flying to wrong airport, with not enough planes.



When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
User currently offlineGilesdavies From United Kingdom, joined Dec 2003, 3025 posts, RR: 2
Reply 23, posted (7 years 4 months 1 week 5 days 20 hours ago) and read 6635 times:

If you think it is only us A.netters talking about the delays - think again...

This is on the SkyTrax website, where passengers give opinions of their flights - http://www.airlinequality.com/Forum/flygspan.htm

Here is sample of some of the responses:

"...Since we booked they have added a stop in Belfast, changed the plane size, changed te pre-booked seats we had from 2x2 to 1x3 and a single seat, added a stop in Bangor for re- fuelling and 4 hours extra on the flight time..."

"Hamilton-Manchester. 3.5 hours late taking off - little communication. Check in at Hamilton hectic, no premium check-in line, pre-booked seat info not available to desk clerk, therefore seats reallocated and at times double-booked! Once on board. sat on tarmac for ages..."

"Absolutely disgraceful. They don't care. Icelandic staff on flight from Hamilton Ontario to Glasgow were professional and great. After a 4.5 hour delay we also got a surprise visit to Gatwick and a 2.5 hour stop over on the tarmac..."

"YYZ-Man Return. Flight delayed by 14 hours without explanation. Check in took nearly 1.5 hours. Booked economy, but got prison class. Old, tired plane, safety questionable. Horrible, overpriced food and drink. Can't even buy a blanket or pillow. Video monitors and head phones not working. Crew couldn't care less. Yes, I saved $500 flying this airline. But because of the delay, missed my onwards connection, and had to buy a new ticket on the spot for 250 Pounds (over $600 CAD). What's the point. Never Again! These idiots should have just stayed a tour agency, and left the flying to someone else. "


All those responses are from passengers in the last few days! You couldn't even make them up if you tried!

[Edited 2007-05-14 00:44:32]

User currently offlineFly_yhm From Canada, joined Dec 2000, 1681 posts, RR: 10
Reply 24, posted (7 years 4 months 1 week 5 days 20 hours ago) and read 6614 times:

They are does to be getting anothere 757 from Icelandair on the 21st of May I hope this will help as weel. I agree with what someone up top said that they should cancel a flight and try to use that to catch everything up.

Lets just say thats GSM was to go under having the bookings they have seen on these flights into YHM would it be possible that another carrier would give it a try, lets say one that has the fleet to handle it.



Where will you spend eternity? He,s more real then you think!!!!!
25 Windowplease : Jeez - those posts make the comments about Ryanair look positive. Never thought any airline could manage that!
26 BestWestern : I just hope that Globespan have the resources to pay for all these last minute lease-in's... Ryanair is a professionally run mature airline. Globespan
27 Carfield : Wow I am now concerned about my inaugural flight on May 25 from JFK to LPL... better think of an alternative plan to get to Liverpool/Manchester... Ad
28 Post contains links Jmc757 : Help is on the way guys! http://www.skyliner-aviation.de/viewphoto.main?LC=nav2&picid=3780 Apparently a second 757 from Icelandiar coming soon, and th
29 Multimark : Thats really inexcusable, and raises doubts in my mind about their record-keeping, and possibly safety.
30 BHD : Are the first leased 757 and 767 already in service? Woody
31 Fly_yhm : The 757 is not sure aobut the 767.
32 Jmc757 : The Neos 767 is apparently operating the GSM725/825 Glasgow-Belfast-Sanford now.
33 YHMYYZspotter : I hope they can get their act together. I would love to see this cheap airline stay in YHM for a long time and be very successful. Hamilton airport is
34 BHD : Thanks Jmc757.... Does this mean that their own 767 that they were using until the Neos a/c arrived has now went to Air India? Woody
35 GCDEG : That is correct - G-CEFG is away to Bombay. Woody - have heard the Neos aircraft is quite nice inside so hopefully you'll have a nice trip with us wh
36 BHD : Excellent, thanks once again Nick - amazing how quickly the two aircraft were turned around. No time wasted here. Thanks Woody
37 Post contains links and images OceansWorld : Here's a photo of EI-DMJ at GLA. View Large View MediumPhoto © Fred Seggie - WorldAirImages
38 Gkirk : There's the problem straight away...
39 BHD : Nick, just one more question. Are you aware of the pitch in prem econ and business? Do business have full recline? Thanks Woody
40 Cornish : and continue to find enough one-time only customers to make up for those that won't come back a second time. Changing a LCC short haul model by addin
41 Post contains links BHD : According to Jethros, GSM now have the two B767s in their fleet - can this be confirmed by anyone? How come the GLA/BFS-SFB was operating then by a 75
42 GCDEG : I don't know the exact seat pitch sorry but from what I understand it is similar to G-CEFG and G-CDPT. Business class is pretty much like G-CDPT and
43 BHD : Thanks Nick - Jethors has the date as May 07, which, as i was only quickly glancing over the details, i misread as 7th May instead of the intended Ma
44 YHMYYZspotter : I agree, I check almost every day and there are barely delays. Seems like they have everything under control. Are they still expecting more planes?
45 BHD : Other than the other 767 from Neos? I'm not sure, as both 757s from Icelandair are now in service as far as i know. I think there are plans to get on
46 Post contains links BHD : GSM have changed their long haul product that will be offered from November, presumably due to the return of their own 767s from Air India. There will
47 BY738 : 2nd Neos 767-300 now in service. First 767 EI-DMJ damaged by airstairs at MAN
48 BHD : Badly? Will it be out of service for long? Thanks Woody
49 BY738 : No was back in Glasgow later
50 BestWestern : For Gods sake Globespan - make your mind up - You cant flip flop from one day to the next, as it confuses the hell out of people. Low cost meant hami
51 RickYHM : Looks like flyglobespan is staying the winter in Hamilton. They now have in their system and I have received an email notice for weekly service to Ma
52 Fly_yhm : They have even had a few Early arrivals the past few days.
53 Humberside : Ive had an email from GSM about GLA-YHM in the winter, think it was on Sundays. No mention of EDI, MAN or anywere else but guess they could come late
54 Post contains images BHD : Seems the GLA-SFB (GSM725) flight was delayed over four hours today, and departure board at SFB simply says 'see agen't. Appears to be yet another ba
55 Rdwootty : It is really a disaster for them and such a pity. I Would like to give the benefit of the doubt but I have to say they really seem to have lost it!! T
56 DHR : This airline sounds more and more like Air Madrid. How much longer can these delays go on??
57 Post contains images Boeing74741R : Oh gawd! They can't crack it at the time of year when this can make or break them as a serious long-haul carrier
58 BY738 : Too much, too soon im afraid- with unreliable aircraft, no back up aircraft, and no willingness to sub charter- made more difficult by chopping and ch
59 RickYHM : In the last few days, Flyglobespans flight in and out of YHM have been on time or early. Maybe they are getting thier act together!
60 BHD : As have those flights leaving SFB. I'm flying this route in two weeks so hopefully will have a trip report posted sometime after then. Woody
61 YHMYYZspotter : I agree. They have been very well over the last week almost. I leave monday so hopefully it keeps up!!! Aaron
62 Post contains images Skidmarks : I've already commented on Flyglobespan in another thread but I'll add a little bit to this. While I was at my "interview" they were discussing an airc
63 Sevenair : Hey. I just came in from SFB to GLA on GSM. One way, all in for $179 - pretty fantastic value. The flight was operated by Neos - and the cs is very ni
64 Post contains images RickYHM : All flyglobespan flights to YHM are early today!!!
65 Bmi330 : Thank god GSM are getting there long haul back on track I have used there short haul four times in the last year and always been happy with what I got
66 Post contains images YHMYYZspotter : Well my flight leaves tonight at 8:25 finally. Cant wait to try this airline out as well as go to Europe and the UK for the first time in my life!! Ju
67 Fly_yhm : Does anyone know is the will use there 767s from YHM-MAN and YHM-GLA this coming winter? I know the 757s atleast 2 out of the 3 are going back to the
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