Gilesdavies From United Kingdom, joined Dec 2003, 3061 posts, RR: 2 Posted (7 years 8 months 1 week 5 days 14 hours ago) and read 8339 times:
I have done a search and could not find any recent threads regarding this....
Was just looking on US Airways website making a dividend miles booking and noticed in the a new press realise stating how US Airways are making a number of "Service Enhancements" over their system.
This includes a major upgrade to the cabins of their Transatlantic 757 and 767 fleets and also seeing some service improvements too:
Transatlantic Envoy Class
Better meals, snacks and wine
Fully-electric seats on our Boeing fleet (near lie-flat on B767s) with adjustable headrests, 60" pitch and 110 volt adapter with free AC power
New personal video and audio entertainment devices with on-demand entertainment options (B757s and B767s)
Refreshed cabin interior with new sidewalls, dividers, overhead bin doors, lavatories and carpet on our Boeing fleet
Improved in-flight service procedures to enhance the overall experience
Transatlantic Economy Class
Better meals and snacks
Test premium wine for sale by the glass
New leather seats (B757s and B767s)
New LCD flat screens and digital media file servers for better video and audio entertainment (B757s and B767s)
Refreshed cabin interior with new sidewalls, dividers, overhead bin doors, lavatories and carpet on our Boeing Fleet
I suppose calling the upgrades to the fleet as "XM" is a bit on an exageration compared to Air Canada's upgrade, and assume reading from the press release, PTV's will not be present in economy and will be the drop down screens from the overlead lockers like on their Airbus 320 family fleet.
Appreciate some of the improvements are not exactly all that innovative or new, compared to other airlines competing with US Airways. But is nice to see US Airways making a step in the right direction, esspecially when I read some of the negative feedback about them on here!
ManchesterMAN From United Kingdom, joined Sep 2003, 1234 posts, RR: 1
Reply 1, posted (7 years 8 months 1 week 5 days 14 hours ago) and read 8288 times:
This is good news, especially as the 757 is due to operate to quite a few cities in Europe this summer. Kind of surprised they are running the 757 PHL-LGW in place of the A330 on some days but the enhanced interiors will make the change more bearable.
FlyMD From United States of America, joined Sep 2006, 278 posts, RR: 0
Reply 3, posted (7 years 8 months 1 week 5 days 11 hours ago) and read 7974 times:
I think any US carrier offerring product improvements is a step in the right direction (all be it a relatively small step). They could have gone a bit further (i.e. personal IFE or even AVOD).
I think that one of the biggest US legacy drawbacks is their lack of service uniformity among a given carrier (i.e. some planes with the same operator have individual IFE while others only have main screens, some premium cabins have lie flat beds or even suites while other aircraft in the fleet have only wider seats). This means you never really know what you are going to get (if you fly a US A333 going over you get a nice product and then you fly a 757 on the way back and get something much less). THis just leads you to fly a carrier with a more consistent service product.
Fly the friendly skies of life!. Enjoy every minute.
Rb211TriStar From United States of America, joined May 2007, 185 posts, RR: 0
Reply 6, posted (7 years 8 months 1 week 4 days 22 hours ago) and read 6331 times:
This is definately a welcomed improvement, but as mentioned above, the A333's already had some of this. Personally, when I fly US transatlantic, I just make sure I'm booked on the A333 service. I've always been impressed with what they offered in economy with the personal IFE (on-demand)... but its nice they are expanding this. I was actually more impressed with US's transatlantic service (A333) over UA's (744).
Gilesdavies From United Kingdom, joined Dec 2003, 3061 posts, RR: 2
Reply 8, posted (7 years 8 months 1 week 4 days 20 hours ago) and read 5827 times:
Quoting Neednewairport (Reply 7): Yes, our A330 service is something special, even in cattle class. Expect that sort of entertainment system on all airbus a/c domestic and transatlantic starting spring 08. More changes to come....
The press release does not state PTV's or AVOD in Y on the 752 or 762. It just states LCD screens will be installed so I am assuming this means flip down screens every few rows and these will simply replace the big screens on both aircrafts.
US Airways A330's are great, but I am saddened they have re-configured them and reduced legroom from which was some of the best in the business at 33-35 inches down to 30-32 inches. Even though this sort of legroom is still compariable with other airlines, they do have the boxes under the seats for the PTV's and makes it difficult to stretch out.
Also the interior of the A330's if beginning to look a little tired now... The grey fabric seats look very worn and need a good deep clean or even possibly re-covering.
Flighty From United States of America, joined Apr 2007, 8844 posts, RR: 3
Reply 10, posted (7 years 8 months 1 week 4 days 18 hours ago) and read 5166 times:
This thread has a misleading title. XM is a radio service offered by AirTran and JetBlue. US Airways does not offer it, nor is there any suggestion they will.
These service enhancements have already been posted in other threads. But, it is worth its own thread. It's just the title is misleading here. If XM has another meaning, "revised aircraft interiors and service at US Airways" perhaps, then I was not aware of it.
UnitedFirst From United States of America, joined Jun 2001, 478 posts, RR: 2
Reply 11, posted (7 years 8 months 1 week 4 days 18 hours ago) and read 5079 times:
Quoting Flighty (Reply 10): If XM has another meaning, "revised aircraft interiors and service at US Airways" perhaps, then I was not aware of it.
XM refers to the name of Air Canada's fleetwide (excluding CRJ200) cabin enhancements: EXtreme Makeover (à la the ABC show), which is what the original poster is alluding to here...it has nothing to do with XM radio.
Asuflyer05 From United States of America, joined Feb 2004, 2373 posts, RR: 3
Reply 12, posted (7 years 8 months 1 week 4 days 15 hours ago) and read 4341 times:
Quoting Flighty (Reply 10): This thread has a misleading title. XM is a radio service offered by AirTran and JetBlue. US Airways does not offer it, nor is there any suggestion they will.
Agreed. Even if they were I don't believe Live XM programming would work over the pond.
Quoting ManchesterMAN (Reply 9): I wouldn't go that far!! The A330 product brings your airline into line with the competition but (and I say this as a semi-regular US Airways transatlantic flyer) it is certainly nothing special.
US is a LCC. They're product isn't supposed surpass that of BA, UA, and others.