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Why Can't My BMI Booking Be Found?  
User currently offlineSwiftski From Australia, joined Dec 2006, 2701 posts, RR: 2
Posted (7 years 2 months 1 week 5 days 17 hours ago) and read 4082 times:

I have a trip booked LHR-BRU-LHR 6th/8th June.

I use my booking ref and surname online and my booking "can't be found". I have called BMI who tell me that all is ok, but as I am relying on being able to check in online, or at worst at a kiosk at LHR, im concerned if that database isn't finding my booking for whatever reason.

Should I be concerned? Will the fact that I'm booked in N have anything to do with it?

Any advice apprecaited.

Swiftski

11 replies: All unread, jump to last
 
User currently offlineDogfighter2111 From United Kingdom, joined Nov 2004, 1968 posts, RR: 1
Reply 1, posted (7 years 2 months 1 week 5 days 17 hours ago) and read 4072 times:

Heya,

On Saturday I was attempting to check-in online for a KLM flight on the Monday morning. I received the error that the booking could not be found however it was their on the Sunday morning.

I know it is not the same airline however this may be the reason why you cannot see your booking online as it will only be shown when you are eligible for Online Check-In.

Regards
Mike


User currently offlineCrosswind From United Kingdom, joined Nov 2000, 2598 posts, RR: 58
Reply 2, posted (7 years 2 months 1 week 5 days 17 hours ago) and read 4057 times:
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Swiftski,
I had a similar problem with a bmi booking recently that I didn't book directly with bmi - it seems their own booking references don't always tie up with those issued by travel companies. The way I found my bmi booking reference was as follows;

(1) Go to http://www.viewtrip.com and enter the booking reference you have and your surname
(2) Go to the bottom of the page once the system has retreived your booking - you should find your bmi booking reference under Other confirmation numbers

You should then be able to access your booking at http://www.flybmi.com using that confirmation number.
Big version: Width: 500 Height: 382 File size: 112kb
Starboard winglet of G-WWBM during a night Chicago-Manchester flight

Have a good trip

Regards
CROSSWIND


User currently offlineVenezuela747 From United States of America, joined Jan 2004, 1427 posts, RR: 5
Reply 3, posted (7 years 2 months 1 week 5 days 15 hours ago) and read 4026 times:

Maybe you can talk to the rep guy and have them email u and fax you a confirmation page. At least with that you are assured your bookin happened


ROLL TIDE!!!
User currently offlineBigvince76 From United Kingdom, joined Aug 2006, 70 posts, RR: 0
Reply 4, posted (7 years 2 months 1 week 5 days 14 hours ago) and read 4019 times:

BMI's IT not working? Really? WOW!

I would not worry too much, about half my BD booking don't show up on their website. I have never had a problem at the airport though.


User currently offlineCOFanNYC From United States of America, joined Jan 2007, 214 posts, RR: 0
Reply 5, posted (7 years 2 months 1 week 5 days 6 hours ago) and read 3968 times:

I booked a return trip to Brussels from LHR recently through BMI's website. For about three weeks the booking could be found on their website and then all of a sudden it disappeared. I had to change my travel plans and it was so costly to do that with BMI that I just threw the ticket away and bought a new one from BA.

User currently offline7LBAC111 From United Kingdom, joined Jul 2004, 2566 posts, RR: 35
Reply 6, posted (7 years 2 months 1 week 5 days 4 hours ago) and read 3909 times:

Quoting Crosswind (Reply 2):

This wil only work if booked through an agent using the Galileo GDS. Each GDS has their own version of Viewtrip, such as Sabre's 'Virtuallythere'. However, your point remains valid - you could be suing the CRS locator as opposed to the airlines locator. Where did you book it?

7L

[Edited 2007-05-23 14:45:20]


Debate is what you put on de hook when you want to catch de fish.
User currently offlineStarGoldLHR From Heard and McDonald Islands, joined Feb 2004, 1529 posts, RR: 1
Reply 7, posted (7 years 2 months 1 week 5 days 3 hours ago) and read 3897 times:

BD can be like that.

dont worry the reservations in there.

It's happened to me a couple of times but it's never stopped me from checking in



So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
User currently offlineBMED From United Kingdom, joined Dec 2004, 860 posts, RR: 6
Reply 8, posted (7 years 2 months 1 week 4 days 21 hours ago) and read 3818 times:

Quoting Bigvince76 (Reply 4):
about half my BD booking don't show up on their website

I've had that too. Also I can never check-in using my diamond card number as it never has a booking attached to the number even though i always put it in.



Living the jetset life! No better way to be
User currently offlineBmiexpat From United Kingdom, joined Sep 2005, 175 posts, RR: 0
Reply 9, posted (7 years 2 months 1 week 4 days 16 hours ago) and read 3766 times:

Quoting COFanNYC (Reply 5):
and then all of a sudden it disappeared. I had to change my travel plans and it was so costly to do that with BMI that I just threw the ticket away and bought a new one from BA.

What has the cost of changing the ticket got to do with you not being able to see it on the website?


User currently offlineCOFanNYC From United States of America, joined Jan 2007, 214 posts, RR: 0
Reply 10, posted (7 years 2 months 1 week 4 days 6 hours ago) and read 3735 times:

Quoting Bmiexpat (Reply 9):
What has the cost of changing the ticket got to do with you not being able to see it on the website?

Nothing. Except that I didn't fly the flight, so I don't know if I would have had trouble at the airport and I didn't want the OP to think that I didn't fly the flight because I was worried about the website problems.


User currently offlineBmiexpat From United Kingdom, joined Sep 2005, 175 posts, RR: 0
Reply 11, posted (7 years 2 months 1 week 4 days 5 hours ago) and read 3710 times:

Quoting COFanNYC (Reply 10):
Nothing. Except that I didn't fly the flight,

Now I get it!


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