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24H Transfer Time.airline Pays Hotel?  
User currently offlineParisien From France, joined Dec 2000, 821 posts, RR: 1
Posted (7 years 1 month 3 weeks 2 days 23 hours ago) and read 8449 times:

Been checking flights to Asia from Paris. Many low fares actually involve long transfer time that at times are VERY long, including 24H (eg., arriving Colombo at 10 am and connecting to SIN 10 am the next day OR arriving Abu Dhabi 2 am and connecting to another early morning flight the next day).
Do airlines give hotels to pax with such long connexion ? I could not find any info on their website. Or do pax just have pay themselves if they dont want to spend all that time at an airport ?
cheers

25 replies: All unread, showing first 25:
 
User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8544 posts, RR: 13
Reply 1, posted (7 years 1 month 3 weeks 2 days 23 hours ago) and read 8435 times:
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some airlines do provide free accommodation usually known as STPC ( Stopover for The Purpose of Connection ) but it is not an obligation - it is purely something that some airlines with "unattractive" schedules do to attract pax they might otherwise lose to competitors with better connections .

As an example ( which may be out of date - it is a couple of years since I left the industry ) JL cannot connect pax through from New Zealand to Europe without an overnight Northbound in Japan - to try to encourage pax to use their services they provide one night FOC accommodation at NRT or KIX in that direction only . If the airline doesn't mention it then they usually don't offer it



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User currently offline6YJJK From , joined Dec 1969, posts, RR:
Reply 2, posted (7 years 1 month 3 weeks 2 days 20 hours ago) and read 8310 times:

Sri Lankan do it: http://www.srilankan.aero/services/srilankan_nightstop.shtml

I looked into flying with them when I went to Malaysia last year - just because it seemed like an unusual option - but it was going to cost me another £100 to get from Manchester down to London, etc., etc., so QR from MAN turned out to be a better option. That, and the fact that I'm not entirely convinced it's safe in Colombo. A pity - especially with such a gorgeous A340  Wink


User currently offlineBigvince76 From United Kingdom, joined Aug 2006, 70 posts, RR: 0
Reply 3, posted (7 years 1 month 3 weeks 2 days 18 hours ago) and read 8217 times:

I took JL LHR-NRT-SYD-NRT-LHR a few years ago and there was a free night in a hotel on the return leg. A very nice hotel it was too. I asked at the time of booking if I could add a couple of nights but if I did that I would lose the free night and the cost was HUGE!

User currently offlineMEA-707 From Netherlands, joined Nov 1999, 4304 posts, RR: 36
Reply 4, posted (7 years 1 month 3 weeks 2 days 18 hours ago) and read 8197 times:

But you can be sure; if a hotel was included they would mention it with the biggest font letters ever.
Usually these 500 euroish long flights with long (10+ hours) transfers are only so cheap because the transfers are so unappealing and because there's no hotel included. There's really not that much more margin for the airline to finance hotels, transfers in the prices you probably look at. They focuss on the backpacker or migration workers who can live sleeping 20 hours on an airport or organize some hostel locally.



nobody has ever died from hard work, but why take the risk?
User currently offlineViscount724 From Switzerland, joined Oct 2006, 24868 posts, RR: 22
Reply 5, posted (7 years 1 month 3 weeks 2 days 18 hours ago) and read 8192 times:

Years ago KLM and other longhaul carriers serviing AMS promoted a free overnight stay in AMS when the routing included a longhaul flight. It was even available if there was a same-day connection but the passenger just wanted to break the trip with a free night in AMS. If memory correct it was called "A day on the house in AMS", and sometime later it changed to "Stay on the way". I think it was subsidized by the AMS tourist board. Other cities/airports have offered similar deals in the past.

As has already been mentioned, the "STPC" facility has long been offered, but probably less so these days with carriers all trying to cut costs, but it's probably still available where a carrier lacks same day connections, especially for high-yield First and Business class fares. Probably wouldn't be offered unless you specifically asked for it. The rules of most special fares usually say that passenger expenses are not absorbed.

[Edited 2007-06-07 01:33:33]

User currently offlineCragley From Australia, joined Jul 2004, 426 posts, RR: 0
Reply 6, posted (7 years 1 month 3 weeks 2 days 16 hours ago) and read 8086 times:

JL still do it from OZ to Europe and KE also do it for their flights to either North America or Europe.

Air China does it, as does Asiana on occasions.

TG do it on certain fares from OZ to the indian sub continent

Majority of asian airlines offer STPC to next connecting flight, regardless of availability


User currently offlineNimish From India, joined Feb 2005, 3213 posts, RR: 9
Reply 7, posted (7 years 1 month 3 weeks 2 days 12 hours ago) and read 7990 times:

Quoting Cragley (Reply 6):
TG do it on certain fares from OZ to the indian sub continent

The TG STPC tends to be an expensive option, as the passenger has to pay the 1000THB visa fee (for Indian nationals) and the 500 THB departure tax. This is just FYI:



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User currently offlineAeroWesty From United States of America, joined Oct 2004, 20394 posts, RR: 62
Reply 8, posted (7 years 1 month 3 weeks 2 days 11 hours ago) and read 7946 times:

Quoting Kiwiandrew (Reply 1):
STPC ( Stopover for The Purpose of Connection )

That's a new one. I always understood STPC to stand for "Services To be Paid by Carrier", since it's a benefit, meaning any connection services needed would be on the airline's dime.



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User currently offlineBoysteve From United Kingdom, joined Apr 2004, 935 posts, RR: 0
Reply 9, posted (7 years 1 month 3 weeks 2 days 11 hours ago) and read 7936 times:

AF do it, or they did. It was a few years ago now but I flew MAN-CDG-DXB. However the first flight from MAN to CDG was not available (the CDG-DXB flight left about 10am). I'm not sure whether it was fully booked or that only full price seats were available. AF therefore put me on an afternoon flight from MAN and in a hotel at CDG.

User currently offlineKiwiandrew From New Zealand, joined Jun 2005, 8544 posts, RR: 13
Reply 10, posted (7 years 1 month 3 weeks 2 days 11 hours ago) and read 7916 times:
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Quoting AeroWesty (Reply 8):
That's a new one. I always understood STPC to stand for "Services To be Paid by Carrier", since it's a benefit, meaning any connection services needed would be on the airline's dime.

you could very well be right Big grin

my version is what I was told by a colleague , who was told by another colleague , who was told by......... etc -

I humbly bow to your superior knowledge  Wink

Quoting Bigvince76 (Reply 3):
I took JL LHR-NRT-SYD-NRT-LHR a few years ago and there was a free night in a hotel on the return leg. A very nice hotel it was too. I asked at the time of booking if I could add a couple of nights but if I did that I would lose the free night and the cost was HUGE!

that is quite common - they do not want to give free accommodation to people who want to stop there because they are likely to get your business anyway - it is only to entice pax who would otherwise go by a different route on another airline



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User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 60
Reply 11, posted (7 years 1 month 3 weeks 2 days 11 hours ago) and read 7886 times:

I know EY does, my in-laws recently flew KHI-AUH-LHR and for some reason they had a long layover and EY gave them a complementary hotel....

EK might also, but don't quote me on that...



"Up the Irons!"
User currently offlineAeroWesty From United States of America, joined Oct 2004, 20394 posts, RR: 62
Reply 12, posted (7 years 1 month 3 weeks 2 days 10 hours ago) and read 7875 times:

Doing a little more searching, page 4 of this PDF from Amadeus says STPC applies: "If a passenger has to wait over 6 hours for an onward connection in IATA areas 2 or 3."

http://www.amadeus.com/ir/documents/aco/ir/en/Amadeus%20FAQ.pdf

I've read in other places it only applies to full fare tickets under the IATA rules, but airlines may offer it to other fare classes if they so desire, of course.



International Homo of Mystery
User currently offlineStylo777 From Germany, joined Feb 2006, 2952 posts, RR: 12
Reply 13, posted (7 years 1 month 3 weeks 2 days 10 hours ago) and read 7853 times:

Quoting Jacobin777 (Reply 11):
I know EY does, my in-laws recently flew KHI-AUH-LHR and for some reason they had a long layover and EY gave them a complementary hotel....

yes they did especially for the CMB bound passengers arriving AUH from Europe because the flight is leaving around 1am. But as far as I know they stopped this service very recently.


User currently offlineENCRJ From Italy, joined Nov 2004, 97 posts, RR: 0
Reply 14, posted (7 years 1 month 3 weeks 2 days 6 hours ago) and read 7764 times:

I spent a night in a very confortable hotel (being paid by SK) next to CPH on my
VCE-CPH-SEA journey back in 1996.


User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19193 posts, RR: 52
Reply 15, posted (7 years 1 month 3 weeks 2 days 6 hours ago) and read 7756 times:

When I flew UL from LHR to SIN (routing LHR-MLE-CMB-KUL-SIN), I had free accommodation in CMB. I also had free transfer to and from CMB and free meals.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineMEA-707 From Netherlands, joined Nov 1999, 4304 posts, RR: 36
Reply 16, posted (7 years 1 month 3 weeks 2 days 5 hours ago) and read 7697 times:

Quoting Pe@rson (Reply 15):
When I flew UL from LHR to SIN (routing LHR-MLE-CMB-KUL-SIN), I had free accommodation in CMB. I also had free transfer to and from CMB and free meals

But again, I think the OP looks at a 500-600 euroish rockbottom fare. I think the hotels etc. are all for relatively more pricy tickets to stand out against the price layer above the cheapest including shorter connections and non stop flight choices.



nobody has ever died from hard work, but why take the risk?
User currently offlineBHMNONREV From Australia, joined Aug 2003, 1368 posts, RR: 4
Reply 17, posted (7 years 1 month 3 weeks 2 days 5 hours ago) and read 7691 times:

Quoting Jacobin777 (Reply 11):
EK might also, but don't quote me on that...

They do on some of the higher fares via DXB and in fact have their own wing at the Millenium Hotel, but the non-refundable, non-changeable? Uh-uh, but you can always camp out in the Irish Village in the Dubai departure lounge, and drink overpriced Guiness all night...  Big grin


User currently offlineCOSPN From Northern Mariana Islands, joined Oct 2001, 1605 posts, RR: 0
Reply 18, posted (7 years 1 month 3 weeks 2 days 5 hours ago) and read 7678 times:

Always grab some floor http://www.sleepinginairports.com/

User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19193 posts, RR: 52
Reply 19, posted (7 years 1 month 3 weeks 2 days 4 hours ago) and read 7632 times:

Quoting MEA-707 (Reply 16):
But again, I think the OP looks at a 500-600 euroish rockbottom fare. I think the hotels etc. are all for relatively more pricy tickets to stand out against the price layer above the cheapest including shorter connections and non stop flight choices.

I only paid £400 or so for my entire routing.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineJacobin777 From United States of America, joined Sep 2004, 14968 posts, RR: 60
Reply 20, posted (7 years 1 month 3 weeks 2 days 2 hours ago) and read 7556 times:

Quoting BHMNONREV (Reply 17):
Quoting Jacobin777 (Reply 11):
EK might also, but don't quote me on that...

They do on some of the higher fares via DXB and in fact have their own wing at the Millenium Hotel, but the non-refundable, non-changeable? Uh-uh, but you can always camp out in the Irish Village in the Dubai departure lounge, and drink overpriced Guiness all night...  biggrin 

Yah..I've heard about EK's hotel, and even though I transit through DXB a couple of times/year, I've never had the need to stay at the hotel because my connections have been only for a few hours.

A few years ago I flew JFK-DXB-JFK and they delayed the flight on the DXB-JFK by 6 hours. While they didn't give me a hotel at DXB (I actually didn't ask for it), they did give me a hotel in NYC because I missed my last AA flight (JFK-SFO), and I was traveling cattle-class too... yes 

Quoting Stylo777 (Reply 13):
Quoting Jacobin777 (Reply 11):
I know EY does, my in-laws recently flew KHI-AUH-LHR and for some reason they had a long layover and EY gave them a complementary hotel....

yes they did especially for the CMB bound passengers arriving AUH from Europe because the flight is leaving around 1am. But as far as I know they stopped this service very recently.

..thanks.... Smile



"Up the Irons!"
User currently offlineParisien From France, joined Dec 2000, 821 posts, RR: 1
Reply 21, posted (7 years 1 month 3 weeks 1 day 19 hours ago) and read 7448 times:

hi , thanks for all the info sharing...indeed when i flew LAX to Asia flying JAL via NRT i received a free hotel in Narita village. But that was via a travel agent who told me about it beforehand. Nice enough hotel and got a voucher for dinner too.
Looking and booking EK to SIN from Dubai, with a 24 hours wait in Colombo did not reveal any info on hotel....if I understand the FAQ section of EK website, you can book a hotel via EK office at 'exclusive' tariff....which means that they don't pay. then again there are people who seem to have gotten a hotel thrown in (though as usual, i am looking at the cheapest tickets !).
Did not book the tickets yet and will call EK tomorrow.
What is up this year ? seems like all flights to Asia are full ! And ticket prices are the highest i have seen yet !

By the way, if anyone knows whether BKK or SIN is a better place to base oneself with the aim of checking as much of Asia as possible by flying out of one of these cities (from SIN there are interesting fares to CGK on LH and QR for instance)


User currently offlineParisien From France, joined Dec 2000, 821 posts, RR: 1
Reply 22, posted (7 years 1 month 3 weeks 1 day 18 hours ago) and read 7432 times:

Well, found this on the ThinkEmirates website :

Emirates may provide a complimentary overnight hotel on flights to Auckland, Brisbane, Christchurch or Sydney where your connection time in Dubai is over 8 hours, depending on the booking class on your ticket. Confirmation will be provided by Think Emirates along with your e-ticket information.


User currently offlineMEA-707 From Netherlands, joined Nov 1999, 4304 posts, RR: 36
Reply 23, posted (7 years 1 month 3 weeks 1 day 18 hours ago) and read 7415 times:

Quoting Parisien (Reply 21):
By the way, if anyone knows whether BKK or SIN is a better place to base oneself with the aim of checking as much of Asia as possible by flying out of one of these cities (from SIN there are interesting fares to CGK on LH and QR for instance)

If you'd like to visit many places in SE Asia I'd go for Singapore. Jetstar and Air Asia (from nearby KUL) combined will basically fly you anywhere you want for less then 100 euro. In Bangkok, some places are much harder to reach on a bargain.
BKK is much cheaper to stay though and more to do.



nobody has ever died from hard work, but why take the risk?
User currently offlineCragley From Australia, joined Jul 2004, 426 posts, RR: 0
Reply 24, posted (7 years 1 month 3 weeks 1 day 18 hours ago) and read 7390 times:

Quoting Cragley (Reply 6):
TG do it on certain fares from OZ to the indian sub continent


The TG STPC tends to be an expensive option, as the passenger has to pay the 1000THB visa fee (for Indian nationals) and the 500 THB departure tax. This is just FYI:


Hey Nimish,

I used to book and issue the STPC's at TG and I can tell you it isn;t more expensive at all. The majority of indian pax returning home were 'requesting hotels' as if it was a holiday. The Louis Tavern day rooms were offered FOC and no visa required as it is airside. The majority would insists on the Amari at the old airport.

Choice really  Smile


User currently offlineNimish From India, joined Feb 2005, 3213 posts, RR: 9
Reply 25, posted (7 years 1 month 3 weeks 1 day 9 hours ago) and read 7295 times:

Quoting Cragley (Reply 24):
I used to book and issue the STPC's at TG and I can tell you it isn;t more expensive at all. The majority of indian pax returning home were 'requesting hotels' as if it was a holiday. The Louis Tavern day rooms were offered FOC and no visa required as it is airside. The majority would insists on the Amari at the old airport.

Hey Cragley - no doubt about what you're saying, I've chosen a hotel in the city center at least 3-4 times in the past myself Big grin That being said, I was never offered the "inside" hotel as a choice, it was always a random hotel in the city (say Rama hotel - does that exist or just my hallucination?)

Just making folks aware that they may have to pay depending on the hotel chosen  Wink



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