Ayubogg From UK - Scotland, joined Mar 2007, 218 posts, RR: 0
Reply 1, posted (7 years 11 months 2 weeks 4 days 5 hours ago) and read 3211 times:
Call them and ask. Don't be shy, they are used to these calls coming in all the time. Besides, if you are paying them the money to fly Business, then you are more than entitled to know before you fly.
American Airlines Reservations:
Jetblue From United States of America, joined Sep 2004, 395 posts, RR: 4
Reply 3, posted (7 years 11 months 2 weeks 3 days 23 hours ago) and read 3095 times:
Reservations agents do not normally have the capability to determine which aircraft will be flying a certain flight. Not only that, but they are not allowed to give out specific routing information on an airplane.
It's unlikely you'll be successful in obtaining that information from reservations.
What I can say is that that 777s ahve not yet had the Next Generation Business Class product installed. They're currently being installed on the 763s and the 777s will begin a little later this year.
We know for you it's not just a seat on a flight to a place. It's a seat on a flight to your life.