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When Is Skybus' Flight Status Coming Back?  
User currently offlineGregarious119 From United States of America, joined Jun 2006, 532 posts, RR: 0
Posted (7 years 2 months 1 week 3 days 6 hours ago) and read 3695 times:

Seems like that's been gone for a significant amount of time. It would seem that since they're encouraging people to use the website, they would have that back up by now.

Anyone have any word on why that's been down so long?

23 replies: All unread, jump to last
 
User currently offlineSHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 17
Reply 1, posted (7 years 2 months 1 week 3 days 6 hours ago) and read 3653 times:

Quoting Gregarious119 (Thread starter):
Seems like that's been gone for a significant amount of time. It would seem that since they're encouraging people to use the website, they would have that back up by now.

Anyone have any word on why that's been down so long?

So they can charge extra for the Flight Status Alerts, of course...ten dollars for the ticket, two extra dollars for knowing when the plane is actually going to leave, etc... Wink



Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineScottB From United States of America, joined Jul 2000, 6741 posts, RR: 32
Reply 2, posted (7 years 2 months 1 week 3 days 5 hours ago) and read 3628 times:

Quoting Gregarious119 (Thread starter):
Anyone have any word on why that's been down so long?

Um, maybe because they are finding operating on-time to be a bit, shall we say, challenging? Flights 7 & 8 between CMH and PSM have not yet operated on-time.


User currently offlineSHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 17
Reply 3, posted (7 years 2 months 1 week 3 days 2 hours ago) and read 3535 times:

Quoting ScottB (Reply 2):
Um, maybe because they are finding operating on-time to be a bit, shall we say, challenging? Flights 7 & 8 between CMH and PSM have not yet operated on-time.

That's laughable...heck, that's even worse than "Camp Douglas" over St. Patrick's Day Weekend...



Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineTbolt1 From United States of America, joined Apr 2007, 189 posts, RR: 0
Reply 4, posted (7 years 2 months 1 week 3 days 1 hour ago) and read 3457 times:

Quoting ScottB (Reply 2):
Um, maybe because they are finding operating on-time to be a bit, shall we say, challenging? Flights 7 & 8 between CMH and PSM have not yet operated on-time.

That's actually not a completely accurate statement....the flight to PSM pretty much pushes on-time every day. DGS does a tremendous job getting those 4 aircraft out of the gate in CMH pretty much on time every day. The issue becomes the taxi times. There are many crews still getting check outs and doing certain training.....a lot of the crews are taking longer on the taxi out of CMH because they are going over various things and are taxiing more slowly than they normally would be. This will start getting better. The flight can show a push out of the gate on time, but if the crews take longer than normal to taxi, which they have been, then the flight gets into PSM late. With only 25 minute turns built in, the delay will roll onto almost every flight after that.



"You can be my wingman anytime."
User currently offlineMnevans From United States of America, joined Feb 2007, 168 posts, RR: 0
Reply 5, posted (7 years 2 months 1 week 3 days 1 hour ago) and read 3441 times:

Quoting Tbolt1 (Reply 4):
That's actually not a completely accurate statement....the flight to PSM pretty much pushes on-time every day.

I have to disagree with you there. Skybus 7 is supposed to leave at 814. When I flew the flight (and observed other days) the plane doesn't arrive until after that. Thus, there is no way even pushback can be on time. Look at the history on Flight Aware, they're always an hour late, not that that is that bad comparably. I'm just refuting your statement. The pilots and flight attendents reminded us on both flights that although we were a little late, "Logan often has 2 to 3 hour delays at this time of the day and year, but since Skybus uses smaller airpots, we are only limited by ourselves."


User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 6, posted (7 years 2 months 1 week 2 days 23 hours ago) and read 3373 times:

Quoting Tbolt1 (Reply 4):
That's actually not a completely accurate statement....the flight to PSM pretty much pushes on-time every day. DGS does a tremendous job getting those 4 aircraft out of the gate in CMH pretty much on time every day. The issue becomes the taxi times. There are many crews still getting check outs and doing certain training.....a lot of the crews are taking longer on the taxi out of CMH because they are going over various things and are taxiing more slowly than they normally would be. This will start getting better. The flight can show a push out of the gate on time, but if the crews take longer than normal to taxi, which they have been, then the flight gets into PSM late. With only 25 minute turns built in, the delay will roll onto almost every flight after that.

GSO-CMH has been late every day for the past week, anywhere from 45-90 minutes.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 7, posted (7 years 2 months 1 week 2 days 23 hours ago) and read 3358 times:

Quoting Ejmmsu (Reply 6):
GSO-CMH has been late every day for the past week, anywhere from 45-90 minutes.

Just to follow up with real data (all from www.flightaware.com).....

The scheduled departure time for GSO-CMH is 6:13 pm. Here are the actual departure times for the past 7 days.

12-Jun 7:04 pm
11-Jun 7:45 pm
10-Jun 7:09 pm
9-Jun 7:05 pm
8-Jun 7:30 pm
7-Jun 7:33 pm
6-Jun 7:49 pm


Average Delay 77 minutes

Its insulting for skybus to tell pax that they have a "glitch" in the website that isn't allowing them to post flight status. (thats what they told me when I emailed them on the subject). Keeping flight status up on the website is not a hard thing to do.

Skybus simply doesn't want people to know how bad they are at delays. They are afraid it might keep people from booking on them. I hope skybus shapes up some... we really need them to open some new routes at GSO.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineBond007 From United States of America, joined Mar 2005, 5408 posts, RR: 8
Reply 8, posted (7 years 2 months 1 week 2 days 14 hours ago) and read 3272 times:

Quoting Ejmmsu (Reply 7):
Just to follow up with real data (all from www.flightaware.com).....

The scheduled departure time for GSO-CMH is 6:13 pm. Here are the actual departure times for the past 7 days.

I'm not arguing that these flights didn't depart AND pushback late ... but you are comparing scheduled departure times (pushback), with actual wheels-up data ... not the same thing.

Jimbo



I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
User currently offlineSHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 17
Reply 9, posted (7 years 2 months 1 week 2 days 11 hours ago) and read 3212 times:

Quoting Ejmmsu (Reply 7):
Its insulting for skybus to tell pax that they have a "glitch" in the website that isn't allowing them to post flight status.

This is why I have a glitch in my head preventing me from booking on Skybus...



Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineTbolt1 From United States of America, joined Apr 2007, 189 posts, RR: 0
Reply 10, posted (7 years 2 months 1 week 2 days 11 hours ago) and read 3180 times:

Quoting Bond007 (Reply 8):
I'm not arguing that these flights didn't depart AND pushback late ... but you are comparing scheduled departure times (pushback), with actual wheels-up data ... not the same thing.

exactly....it is easy to see how the delays can stack up in the day too. Say you push out on time out of CMH, but then you taxi 5-6 minutes longer than normal (on every leg out of CMH too)....so already you're behind 6 minutes on the first launch for the morning. Now enroute to PSM you don't have as strong of tail winds as you normally have, or you have to do a go-around in PSM that early in the morning due to fog....you've just racked up another 10 minutes. If you have a pax with special needs which seems to happen a lot that can add a couple of minutes to boarding. Even a few minutes delayed on each leg stacks up by the end of the day. With 25 minute turn times, and no aircraft just standing by to pick up the slack, you will see delays later in the day. Until Skybus has a bigger fleet to work with, and is a more well oiled machine, it is to be expected. But considering almost every time I fly on other airlines my flights are anywhere from 1-3 hours late it seems to be normal to me anymore.



"You can be my wingman anytime."
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 11, posted (7 years 2 months 1 week 2 days 11 hours ago) and read 3180 times:

Quoting Bond007 (Reply 8):

I'm not arguing that these flights didn't depart AND pushback late ... but you are comparing scheduled departure times (pushback), with actual wheels-up data ... not the same thing.

Jimbo

Ok... deduct 7 minutes from each of the delays to account for the short taxi/hold times at GSO.

Average Delay 70 minutes.

Still not good at all... thanks for being pedantic though.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineEjmmsu From United States of America, joined Oct 2004, 1692 posts, RR: 0
Reply 12, posted (7 years 2 months 1 week 2 days 11 hours ago) and read 3156 times:

Quoting Tbolt1 (Reply 10):
exactly....it is easy to see how the delays can stack up in the day too. Say you push out on time out of CMH, but then you taxi 5-6 minutes longer than normal (on every leg out of CMH too)....so already you're behind 6 minutes on the first launch for the morning.

On my skybus flights, it doesn't seem like we taxi any slower than any other airline. Other airlines build taxi times into their block times. Until skybus does, they will always be late.

Quoting Tbolt1 (Reply 10):
If you have a pax with special needs which seems to happen a lot that can add a couple of minutes to boarding.

Other airlines are able to get out on time, even with multiple pax with special needs. Skybus needs to take into account this possibilty in forming their schedule, or they will always be late.

Quoting Tbolt1 (Reply 10):
. With 25 minute turn times, and no aircraft just standing by to pick up the slack, you will see delays later in the day.

Until skybus schedules longer turn times, they will always be late.

Quoting Tbolt1 (Reply 10):
But considering almost every time I fly on other airlines my flights are anywhere from 1-3 hours late it seems to be normal to me anymore.

I have flown about 30 segments on NW this year. We have been on time about 90% of the time (I keep a logbook).

Most long delays are caused by weather and ATC problems at crowded airports. CMH is not crowded, neither is GSO. There is no excuse to be an average of 70 minutes late every day, during perfect weather for flying.

Quoting SHUPirate1 (Reply 9):

This is why I have a glitch in my head preventing me from booking on Skybus...

 checkmark   checkmark   checkmark 

I will not book skybus again until their on-time performance gets better. There aren't any of those $10 fares left from GSO either.



"If the facts do not conform to the theory, they will have to be disposed of"
User currently offlineClickhappy From United States of America, joined Sep 2001, 9623 posts, RR: 68
Reply 13, posted (7 years 2 months 1 week 2 days 10 hours ago) and read 3142 times:
AIRLINERS.NET CREW
PHOTO SCREENER

I find the excuses totally hilarious.

I was on a flight the other day. Boarding from the ramp...with a handicap pax. The wheelchair lift broke...and it took them 10-15 minutes to find a replacement....we left the gate 20 minutes late, plus had a LONG taxi time. This was at DEN, if you have flown there you know it is a LONG way.

We made it to our destination 5 minutes late.


User currently offlineOsiris30 From Barbados, joined Sep 2006, 3192 posts, RR: 25
Reply 14, posted (7 years 2 months 1 week 2 days 10 hours ago) and read 3129 times:

Quoting Tbolt1 (Reply 10):
But considering almost every time I fly on other airlines my flights are anywhere from 1-3 hours late it seems to be normal to me anymore.

I would strongly suggest you change carriers. I haven't had a flight delayed 3 hours all but twice in my life.. once was due to a major winter storm, the other due to equipment failure. I've been flying for about 28 years. Most of my flights are on time pushback +/- 10 minutes and arrival ontime. I would say 10% of my flights (worst case) are late arriving.

Skybus isn't CLOSE to industry average, but then again you get what you pay for.



I don't care what you think of my opinion. It's my opinion, so have a nice day :)
User currently offlineBond007 From United States of America, joined Mar 2005, 5408 posts, RR: 8
Reply 15, posted (7 years 2 months 1 week 2 days 9 hours ago) and read 3068 times:

Quoting Ejmmsu (Reply 11):
Ok... deduct 7 minutes from each of the delays to account for the short taxi/hold times at GSO.

Actually 7 mins would be a loooong taxi at GSO ... let's make it 3 mins  Wink

Quoting Ejmmsu (Reply 11):
thanks for being pedantic though.

... I just did it again  Smile ... I only commented coz somebody mentioned taxi times ... sorry!

Quoting Tbolt1 (Reply 10):
Say you push out on time out of CMH, but then you taxi 5-6 minutes longer than normal (on every leg out of CMH too)....so already you're behind 6 minutes on the first launch for the morning.

No, you're not 6 minutes behind ... it should have been included in your 'buffer' in the block times. This is the same for EVERY airline that ever flew... except should happen far less to Skybus due to its operations in smaller airports.

Quoting Tbolt1 (Reply 10):
Now enroute to PSM you don't have as strong of tail winds as you normally have, or you have to do a go-around in PSM that early in the morning due to fog....you've just racked up another 10 minutes.

...again ... EVERY airline has to account for this.... and they do.

Did you get some real early flights then, because the tailwinds were more than normal??


Jimbo



I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
User currently offlineScottB From United States of America, joined Jul 2000, 6741 posts, RR: 32
Reply 16, posted (7 years 2 months 1 week 2 days 9 hours ago) and read 3068 times:

Quoting Tbolt1 (Reply 4):
That's actually not a completely accurate statement....the flight to PSM pretty much pushes on-time every day. DGS does a tremendous job getting those 4 aircraft out of the gate in CMH pretty much on time every day. The issue becomes the taxi times. There are many crews still getting check outs and doing certain training.....a lot of the crews are taking longer on the taxi out of CMH because they are going over various things and are taxiing more slowly than they normally would be.

No, it doesn't. Skybus 7 is scheduled to depart CMH for PSM at 1901. The wheels-up times from CMH for SKB 7 in the FlightAware archive are as follows:

12-Jun: 2117
11-Jun: 1959
10-Jun: 2024
7-Jun: 2026
6-Jun: 2010
5-Jun: 1951
3-Jun: 2039
1-Jun: 2002
31-May: 2011
30-May: 2011
29-May: 2226
27-May: 2031
25-May: 2036
24-May: 2103
23-May: 2042
22-May: 2011

Now, the closest they've gotten is on 5 June, where wheels-up was "only" 50 minutes after scheduled departure. I am unwilling to believe (as are most reasonable people) that "taxiing more slowly" in the airport they see most often is leading to taxi times of 50 minutes and up.

Quoting Mnevans (Reply 5):
The pilots and flight attendents reminded us on both flights that although we were a little late, "Logan often has 2 to 3 hour delays at this time of the day and year, but since Skybus uses smaller airpots, we are only limited by ourselves."

The fact is, they were lying to you. I fly in and out of BOS 40-50 times/year, and I can count on one hand the number of times I've been delayed by two to three hours (or more) in the past five years. I can think of only one or two that were actually due to issues specific to BOS, rather than mechanical problems, late-arriving aircraft (due to issues at other airports), or en-route weather. Moreover, in the event of a nor'easter, it's likely that you won't even be able to get in and out of PSM at all, since the runway is oriented NNW-SSE.

Quoting Tbolt1 (Reply 10):
it is easy to see how the delays can stack up in the day too. Say you push out on time out of CMH, but then you taxi 5-6 minutes longer than normal (on every leg out of CMH too)....so already you're behind 6 minutes on the first launch for the morning. Now enroute to PSM you don't have as strong of tail winds as you normally have, or you have to do a go-around in PSM that early in the morning due to fog....you've just racked up another 10 minutes. If you have a pax with special needs which seems to happen a lot that can add a couple of minutes to boarding.

If this is happening on every single line of flight every single day, it tells you that the schedule is simply unrealistic.


User currently offlineOsiris30 From Barbados, joined Sep 2006, 3192 posts, RR: 25
Reply 17, posted (7 years 2 months 1 week 2 days 8 hours ago) and read 3021 times:

Quoting ScottB (Reply 16):
If this is happening on every single line of flight every single day, it tells you that the schedule is simply unrealistic.

Which unfortunately points to a potential fundamental flaw in their business model. If they can't fly their schedule currently it will likely mean all their costing is way out of whack...



I don't care what you think of my opinion. It's my opinion, so have a nice day :)
User currently offlineAirFlack From United States of America, joined Jun 2007, 2 posts, RR: 0
Reply 18, posted (7 years 2 months 1 week 2 days 6 hours ago) and read 2970 times:

Well, all this quoting of FlightAware data is fascinating, but explain this to me: According to FA, the past three days the Skybus BLI-CMH flight has taken exactly 1:41, 1:44 and 1:45, and arrived more than two hours early. That's some performance by an A-319. Or maybe FA isn't all that accurate?

User currently offlineScottB From United States of America, joined Jul 2000, 6741 posts, RR: 32
Reply 19, posted (7 years 2 months 1 week 2 days 4 hours ago) and read 2921 times:

Quoting AirFlack (Reply 18):
Or maybe FA isn't all that accurate?

It seems like it's more accurate than Skybus's web site, though...considering they don't even offer flight status info unless you pay to have it sent to you. They recommend you check your flight status before leaving for the airport... but you can't!


User currently offlineSkyyMaster From , joined Dec 1969, posts, RR:
Reply 20, posted (7 years 2 months 1 week 2 days 4 hours ago) and read 2906 times:

Quoting Osiris30 (Reply 14):
Skybus isn't CLOSE to industry average, but then again you get what you pay for.

 checkmark 

Not exactly a ringing endorsement for a startup. Is any of this making it to the mainstream press? When it does, it isn't going to help the image factor. People will soon tire of this, regardless of what they are paying. When that happens, goodbye Skybus.


User currently offlineCMHSRQ From United States of America, joined Feb 2004, 990 posts, RR: 4
Reply 21, posted (7 years 2 months 1 week 1 day 10 hours ago) and read 2816 times:

So today I recieved emails from Skybus stating the schedule has changed for my flights in July, the departure out of CMH and out of OAK have been changed to about an hour later in the day. Is the airline finally building some wiggle time into their schedule. I hope so, a 0% ontime schedule sure does suck.


The voice of moderation
User currently offlineMnevans From United States of America, joined Feb 2007, 168 posts, RR: 0
Reply 22, posted (7 years 2 months 1 week 1 day 8 hours ago) and read 2764 times:

Yes, I also received an email regarding my SAN-CMH flight, but not the CMH-SAN (I'm originating in CMH). I checked some of the schedules, CMH-PSM, and it looks like the bumped the later flight (007) departure time to 714, odd. I think this is accounting for the other a/c they'll be bringing online. Also noticed that there was non longer 2x's back from PSM to CMH rather, I believe we'll see the later CMH-PSM-GSO flight plan.

User currently offlineAirFlack From United States of America, joined Jun 2007, 2 posts, RR: 0
Reply 23, posted (7 years 2 months 1 week 1 day 7 hours ago) and read 2732 times:

[Looks to me like the second PSM-CMH flight is eliminated ONLY on Saturdays after mid-July. Don't guess that means a new route if it's only a once-a-week change.

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