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JetBlue Flight "Traps" Customers  
User currently offlineThirteenRight From United States of America, joined Jun 2007, 340 posts, RR: 0
Posted (7 years 3 weeks 6 days 14 hours ago) and read 11269 times:

It doesnt really seem like JetBlue's fault per say, just a bad WX related situation.

Full Story: http://abclocal.go.com/wabc/story?section=local&id=5432598

150 passengers trapped on JetBlue 'flight from hell'

A JetBlue flight took off from Fort Lauderdale, headed to JFK, Wednesday night at 5 p.m. It was supposed to be a three hour flight. It arrived at Kennedy at 3:15 p.m. Thursday.
The scene inside the plane was not pretty, as passengers were diverted to Atlantic City. And they were not allowed off.

Eyewitness News reporter NJ Burkett has an Eyewitness News exclusive.

One hundred and fifty people, children and elderly among them, were diverted to Atlantic City and then stranded there for hours. Yes, they are happy to be home. But they are not at all happy about what they went through.

The passengers of Flight 62 arrived at JFK Airport 22 hours after they left Fort Lauderdale.

105 replies: All unread, showing first 25:
 
User currently offlinePilotdude09 From Australia, joined May 2005, 1777 posts, RR: 4
Reply 1, posted (7 years 3 weeks 6 days 14 hours ago) and read 11232 times:

Well since its the USA there will be several lawsuits?

But its not Jet Blues fault, seems they done what they could with busses and hotels etc, and if there isnt gate space theres nothing that can be done about it.

B6 is giving them pretty good compensation for what they went through as well.



Qantas, Still calling Australia Home.........
User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 2, posted (7 years 3 weeks 6 days 14 hours ago) and read 11223 times:
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It never ends, no airline is safe from this media bull! The risk of bad weather and incidents like these are so widespread in the media it should hardly be surprising to anyone. Don't like it? Drive.

User currently offlineOB1504 From United States of America, joined Jul 2004, 3303 posts, RR: 9
Reply 3, posted (7 years 3 weeks 6 days 14 hours ago) and read 11181 times:

I still find it odd that the passengers weren't allowed to deplane. At the very least, they had DirecTV with which to enterain themselves.

Anyone notice that this is becoming an almost-weekly occurence? It's making me fearful of flying into the New York area.


User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 4, posted (7 years 3 weeks 6 days 14 hours ago) and read 11140 times:
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Quoting OB1504 (Reply 3):
I still find it odd that the passengers weren't allowed to deplane. At the very least, they had DirecTV with which to enterain themselves.

Anyone notice that this is becoming an almost-weekly occurence? It's making me fearful of flying into the New York area.

There was no gate. None of these incidents are "new" to the NE or any region-- it happens everywhere. I guess it was just another slow news day...


User currently offlineFLYGUY767 From , joined Dec 1969, posts, RR:
Reply 5, posted (7 years 3 weeks 6 days 14 hours ago) and read 11140 times:

Quoting Pilotdude09 (Reply 1):
B6 is giving them pretty good compensation for what they went through as well.



Quoting Pilotdude09 (Reply 1):
seems they done what they could with busses and hotels etc

 checkmark   checkmark   checkmark   checkmark 

This really does put JetBlue ahead of other US airlines. They could have acted like other airlines and trapped people on the plane for hours and hours. They could have stranded the passengers and cancelled the flight. Instead JetBlue took a very "outside of the box" approach to the matter, by US standards. It is great to see Customer Service is still a standard at the very least at one US airline. JetBlue learned a lot from the happening in February. Kudos to JetBlue for professional handling of this matter!

-JD


User currently offlineMariner From New Zealand, joined Nov 2001, 24999 posts, RR: 85
Reply 6, posted (7 years 3 weeks 6 days 14 hours ago) and read 11099 times:
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Quoting JBLUA320 (Reply 2):
It never ends, no airline is safe from this media bull!

You're saying it didn't happen?

mariner



aeternum nauta
User currently offlinePITops From United States of America, joined May 2007, 1442 posts, RR: 4
Reply 7, posted (7 years 3 weeks 6 days 14 hours ago) and read 11076 times:

A jetBlue flight was on the tarmac for a couple hours at PIT last evening too. Noone was talking about it.


Ground Ops, Southwest Airlines, CMH
User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 8, posted (7 years 3 weeks 6 days 14 hours ago) and read 11064 times:
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Quoting Mariner (Reply 6):
You're saying it didn't happen?

Oh no, not at all. But if you read the article about the "flight from hell" it is just amazing what media sensationalism adds to a story.


User currently offlineOPNLguy From , joined Dec 1969, posts, RR:
Reply 9, posted (7 years 3 weeks 6 days 14 hours ago) and read 11016 times:

Quoting OB1504 (Reply 3):
Anyone notice that this is becoming an almost-weekly occurrence? It's making me fearful of flying into the New York area.

It's because of the over-reporting on the previous 8+ hour AA/AUS and B6/JFK deals, and the resulting retroactive conclusion that seems to be increasingly prevalent that any delay is unacceptable, irrespective of how legitimate the weather and ATC causes are. It's nuts. It's also been a wetter spring and summer, so that's another reason you're seeing the NYC/DC/Chicago areas (all high-density traffic areas) get hammered.

In a perfect world, there'd be no delays, but it ain't a perfect world. People need to be able to differentiate between the "normal" 2-4 hour delays when the weather gets AFU and the 8+ ones (the latter of which are completely unacceptable and shouldn't happen).


User currently offlineFlyinryan99 From United States of America, joined Feb 2001, 2000 posts, RR: 12
Reply 10, posted (7 years 3 weeks 6 days 14 hours ago) and read 10998 times:

I have yet to hear anything about NW 12 that diverted to TOL yesterday and sat on the ground 1 hour due to wx and fueling....The media is terrible in just about anything...blow everything out of proportion.

User currently offlineFLYGUY767 From , joined Dec 1969, posts, RR:
Reply 11, posted (7 years 3 weeks 6 days 13 hours ago) and read 10957 times:

Quoting PITops (Reply 7):
A jetBlue flight was on the tarmac for a couple hours at PIT last evening too. Noone was talking about it.

It is probably because JetBlue treats their passengers more like guests than numbers.. The way the people were treated on the ComAir and ShuttleAmerica delays was truly inexcusable. If it weren't for the videos ComAir and ShuttleAmerica would have dismissed the poor treatment of passengers as hear say.

-JD


User currently offlineExFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 12, posted (7 years 3 weeks 6 days 13 hours ago) and read 10895 times:

Quoting Pilotdude09 (Reply 1):
and if there isnt gate space theres nothing that can be done about it.

Well, yes, there is...they're called "mobile stairs." As long as there isn't a thunderstorm in progress, you don't need a gate to take passengers off a plane.

I do have to question the decision to divert to ACY, though - they've pretty much rolled up the sidewalks by 9 PM. Could be ACY was the only place available, I guess.

On the other hand, there's a hell of a lot of bitching and whining going on here - "My kids are traumatized," passenger Aron Schiffenbauer said. "My son is traumatized. He's been vomiting. He doesn't have any clothes to wear and he's been vomiting the whole time since last night." Unless there's some extra factor that isn't in the report - like, say, the air conditioning was out, or they'd gone several hours without water - I don't see how sitting in a damn seat can be "traumatizing." Frustrating, tiring, boring, exhausting? Sure. But "traumatizing" to the point where the kid was throwing up, even well after he got off the plane? Either the kid has a medical condition, perhaps an undiagnosed one, or he's just a wimp.

(And it doesn't kill you to wear the same clothes for that long. Jeez. Some people are a little sheltered, eh?)

Quoting OB1504 (Reply 3):
Anyone notice that this is becoming an almost-weekly occurance?

True, but some cases are understandable - this was weather, combined with a crew timing out. Maybe JetBlue should have scrubbed the flight? Can't really say...sometimes it's a tight call, and all you can do is perhaps load some extra drinks and snacks and hope for the best.

Sometimes it is the airline's fault - the Comair case where passengers were vomiting probably should have been cancelled...normally, you can go with the A/C out of service, the plane will cool off somewhat once you're at cruising altitude. I've been on a few flights over the years that had no A/C. But with the heat and humidity of that day, combined with the near-statistical certainty of major delays, it was probably a bad decision.

I do think that airports and airlines need to develop better contingency plans to pull passengers off airplanes when delays get to the point where the flight's obviously not going to go, or has arrived at its destination, especially if they get to the point where there's no drinking water and/or no toilets. Having a couple of mobile stairs and a few buses in reserve is not very expensive, although people would still have to wait if there's a thunderstorm over the airport. The "there's no gates available" excuse wears thin, especially when we're taking about a plane that has actually arrived at its desination - passengers got on and off planes long before jetways, and baggage can always be sorted out later.

Having said that, I do completely disagree with the "bill of rights" proposals floating around that would set hard time deadlines for when a departing flight has to come back in. As long as there's a reasonable chance that the flight will go before the crew times out, and the passengers have drinking water and working toilets, the airline needs the flexibility of keeping the plane loaded and ready to go.


User currently offlineAirTranTUS From , joined Dec 1969, posts, RR:
Reply 13, posted (7 years 3 weeks 6 days 13 hours ago) and read 10826 times:

Quoting OB1504 (Reply 3):
It's making me fearful of flying into the New York area.

Take a red-eye to New York, and leave NY in the morning on the way back.

Who was the user who said his co-workers cancelled their DL tickets after seeing the Shuttle America video and booked on B6? Are they now cancelling the B6 tickets and flying AA?  laughing 


User currently offlineDENplanenut From United States of America, joined May 2005, 207 posts, RR: 0
Reply 14, posted (7 years 3 weeks 6 days 13 hours ago) and read 10810 times:

Mother Nature is at it again! My mother was supposed to have boarded B6 flight 511 EWR-FLL around 5pm today(June 28), but weather has forced a delay...as of 11pm ET., estimated departure is at 12:06AM! She is taking this flight travel personally since the last time she tried to go anywhere she spent the entire day at PHL and ended up cancelling her trip altogether, due to last winter storms before Christmas.

There is not much she can do at this point except sit and wait. Sad


User currently offlinePITops From United States of America, joined May 2007, 1442 posts, RR: 4
Reply 15, posted (7 years 3 weeks 6 days 13 hours ago) and read 10722 times:

Quoting ExFATboy (Reply 12):
I do think that airports and airlines need to develop better contingency plans to pull passengers off airplanes when delays get to the point where the flight's obviously not going to go, or has arrived at its destination, especially if they get to the point where there's no drinking water and/or no toilets. Having a couple of mobile stairs and a few buses in reserve is not very expensive, although people would still have to wait if there's a thunderstorm over the airport. The "there's no gates available" excuse wears thin, especially when we're taking about a plane that has actually arrived at its desination - passengers got on and off planes long before jetways, and baggage can always be sorted out later.

We have plenty of stairs and buses at PIT but then again we have plenty of empty gates for planes to use!



Ground Ops, Southwest Airlines, CMH
User currently offlineOB1504 From United States of America, joined Jul 2004, 3303 posts, RR: 9
Reply 16, posted (7 years 3 weeks 6 days 12 hours ago) and read 10647 times:

Quoting JBLUA320 (Reply 4):
There was no gate. None of these incidents are "new" to the NE or any region-- it happens everywhere. I guess it was just another slow news day...

You would think that ACY would be able to find an empty gate or a stairs truck after five or six hours.

What I meant by my previous post was... if this is such a routine occurrence, why have the media never cared until now? And, if things are really that bad, why did it take them so long to?


User currently offlineCaptainJon From , joined Dec 1969, posts, RR:
Reply 17, posted (7 years 3 weeks 6 days 12 hours ago) and read 10598 times:

Why wouldn't they allow pax off the jet and have an airport bus take them to the gate? That way I could just hire a car and drive myself home, come back next day to pick up my luggage, gamble, and go back home...

User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 18, posted (7 years 3 weeks 6 days 12 hours ago) and read 10590 times:
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Quoting OB1504 (Reply 16):
You would think that ACY would be able to find an empty gate or a stairs truck after five or six hours.

I agree with you-- it's definitely curious. If the crew thought they were going to get a departure slot within their hours, maybe they didn't want to risk deplaning. That wouldn't explain the "no gate" excuse, but I'm sure there is far more to the story than what the news will report.

Quoting OB1504 (Reply 16):
What I meant by my previous post was... if this is such a routine occurrence, why have the media never cared until now? And, if things are really that bad, why did it take them so long to?

Given that our media likes to capitalize on misery, I think once they realized how volatile these stories were, they went seeking them out! In and of itself, these events are not routine. But the way the media has been tackling them, they will certainly appear that way more often.

JBLU


User currently offlineJBLUA320 From United States of America, joined May 2002, 3179 posts, RR: 19
Reply 19, posted (7 years 3 weeks 6 days 12 hours ago) and read 10584 times:
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Rereading the story... they were on the plane waiting for a gate for 3 1/2 hours. The remainder of their wait was for transportation to the hotels, spent in the terminal.

User currently offlineStealth777 From United States of America, joined Feb 2006, 372 posts, RR: 0
Reply 20, posted (7 years 3 weeks 6 days 12 hours ago) and read 10550 times:

not really tied in with this story but its in regards to B6 ops from SFO. All I can say from what I have witnessed is the flights never, ever leave SFO as scheduled (of course I only speak of the times I was spotting at the airport). The flight this morning (28Jun) had a 40 min wait on Txy Lima. It was long enough that the tower told them to hold short of Mike and shut her down.

I know the weather plays a part in all this but, I think I've only noticed it depart once on-time.

Yes there is several variables that play into part of this, but does it seem that B6 gets more news time ever since their meltdown in Feb?

just my observation.

-Stealth


User currently offlineFlyIGuy From United States of America, joined Feb 2004, 1081 posts, RR: 0
Reply 21, posted (7 years 3 weeks 6 days 11 hours ago) and read 10495 times:

Here at IAD last night combining all the airlines together there was a total of 27 diversion into the airport which 90 percent of the flights were headed to the newyork and philadelphia area airports...not a big surprise seeing the weather in the NE was terrible.


The opinions I post are of mine and mine alone, not of the airline I work for.
User currently offlineTravatl From United States of America, joined Mar 2001, 2173 posts, RR: 7
Reply 22, posted (7 years 3 weeks 6 days 11 hours ago) and read 10463 times:

NO - to all of this in general.

I've worked for airlines for 17 years. After years of defending "operational decisions", these ridiculous circumstances are no longer excusable.

This is the result of running operations to their very limits - with no grasp of cause and effect AND effectual case. The powers that be just assume that this can be remedied in A+B... not anymore. Before the plane went to Atlantic City, where was a duty manager calling ACY about ground facilities? Where was a crew router saying "look we're at zero minus 'x' duty hours for this crew".

"We called 45 bus companies that night". Yeah - and they started calling them when that was the only option (trust me, I know how this shit goes down). I AM NOT saying this is a jetBlue problem - this is how this industry works now, and I'm embarassed to be a part of it.

The mgmt gets wealthier and the employees are expected to fix problems that require more staff, better facilities, better training, and better tools.


User currently offlineCaptainJon From , joined Dec 1969, posts, RR:
Reply 23, posted (7 years 3 weeks 6 days 11 hours ago) and read 10441 times:

Didn't B6 say something like this won't happen again? Granted 3 hours isn't 7+ hours, but what prevented them from being deplaned elsewhere? Or divert to an airport that can handle them, EWR, PHL...

User currently offlineMariner From New Zealand, joined Nov 2001, 24999 posts, RR: 85
Reply 24, posted (7 years 3 weeks 6 days 11 hours ago) and read 10403 times:
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Quoting JBLUA320 (Reply 8):
But if you read the article about the "flight from hell" it is just amazing what media sensationalism adds to a story.

"flight from hell" may be a bit over the top, but it is still a fairly newsworthy story, and it's a grim picture.

I suppose the part that bothers me is that there seems to be so little concern - voiced here - for the passengers, that somehow they should expect this.

Yes, weather can be a problem, and yes, people should sometimes expect delays.

And sure, I've had a few long delays flying to or from faraway places with strange sounding names, but what happened here on a domestic flight seems - well, newsworthy, at least.

The Comair story or the Shuttle America story may be worse, but that doesn't excuse any of 'em.



mariner



aeternum nauta
25 Travatl : Precisely. Why do we have to finger point to the most ludicrous circumstance, when all of it is unacceptable?
26 JetBluefan1 : 3.5 hours to be deplaned is more acceptable than 7 hours. What prevented them from being deplaned? The fact that the tarmac was closed, so no planes
27 JBLUA320 : I agree with you, and don't think I ever suggested otherwise, or that any of this was excusable, so I'm not sure why you believe I did. I DO think th
28 CaptainJon : Isn't this a little over the top? "My kids are traumatized," passenger Aron Schiffenbauer said. "My son is traumatized. He's been vomiting. He doesn't
29 UAL-Fan : TravATL, I do agree. The industry is just coming apart at the seams. I fly weekly for business and I am traumatized every time I set foot in an Airpor
30 JetBluefan1 : I completely agree. But people love to bitch and moan. This is the media. Honestly, I really can't stand it anymore. JetBluefan1
31 AirTranTUS : You may be able to blame them for scheduling too many flights to that area, but it is a major population center, and they would be dumb not to. I won
32 Jc2354 : I can assure you, that if David Neeleman or one of the other "uppity ups" from JetBlue had been onboard, a gate or a set of airstairs would have magic
33 Ikramerica : It's not new. I don't know why people have such short memories, but it's not new. I've been stuck on jets for hours in the 80s, the 90s, and 2000s, a
34 Mariner : If I am mistaken, I apologize, but your immediate response was to blame the media, apparently for reporting the event: And you will note that I did a
35 Nkops : Actually, B6 diverts here a lot... they have a contract with the fuelers here, and I believe they use ACY so they can get in and out pretty quick (us
36 ADXMatt : I'm sorry JC2354 but your posting is a little bit arrogant. The article doesn't go into enough detail to make the above comments and putting the blam
37 Spacecadet : It never ceases to amaze me how many airline apologists we have around here. The site is called airliners.net, not airlines.net. There's no rule that
38 TristarSteve : The fact that this happens a lot in the USA does not make it acceptable. Once the crew had decided that they were not going to take off again for NYC,
39 Flightopsguy : All of this is certainly possible, but dispatchers are routinely taught to actually look at the weather from more than a legal 121 perspective. That
40 JGPH1A : Any delay where passengers are kept on board an aircraft that is clearly going nowhere, is unacceptible. Push some steps up, pull up a bus, and get t
41 Mcdu : This issue of ground delays, diverts and various other problems with airports is more than just one issue. However, in my opinion, and we all have one
42 JBLUA320 : I blame the media for making it a regular occurrance in American society. As has been stated above, these things have been happening for years and ye
43 Post contains images OPNLguy : A big problem with this simplistic statement in real life (airline operations life, that is) is "clearly" is seldom that way at the time, just like "
44 JetJock22 : Did you not see the weather the other night?????????? Flights that were scheduled to those airports couldn't make it there, let alone someone diverti
45 Post contains links N62NA : I fly into the NYC area a few times a year. I used to fly up from MIA in the evening, do business the next day and catch one of the 6pm flights back
46 Ultrapig : Anett ramp people- A very simple question. I understand that planes get diverted and delayed-its part of flying. I understand that there can be no ava
47 JGPH1A : Why do you need a gate ? 5 minutes with a set of steps is all you need to get everyone off. Then they can sit in the terminal, use the bathroom, eat,
48 JBLUA320 : You assume steps were readily available. ACY is not a big airport, nor does it see a lot of commercial traffic compared to its counterparts to the No
49 PilotNTrng : From what I can recall, the weather in JFK that afternoon was pretty lousy most of the afteernoon and evening. My question is, why did they even take
50 Hslightnin : I hope your being sarcastic. For example yesterday DL and CO diverted to SYR since my flight was canceld I tried to jumpseat on them back to EWR. Whi
51 JBLUA320 : They were held for 3 hours, and then released. The A320 typically seats up to 180 people-- jetBlue's all Y config of 150 is roomy. Edited to add: B6'
52 JGPH1A : Yes but so what - 5 minutes x 10 diversions, it's still under an hour.
53 MeridianBUF : Is it 'illegal' to? a) get off the plane if it is stranded on the tarmac after several hours, open the door and jump out. b) walk to the general airpo
54 JBLUA320 : You can't be serious. From someone as in-the-know and respected as you, you can NOT be serious. That allotment of time doesn't even deserve to be rec
55 JGPH1A : Are these people invalids ? Can they not WALK ? I bet they'd be willing to walk a couple of hundred metres to the terminal if it got them of the plan
56 Flightopsguy : Groundstops can be issued for "no routes available" even when the destination airport and tracon are VFR. IAD was on a GDP (ground delay program) yes
57 Post contains links Lowecur : It seems Jetblue has a real problem with their staff at JFK. It's beginning to remind me more and more the staff at PHL for US. They have hired a bunc
58 Flybyguy : I certainly agree. I have had nothing but bad experiences flying from Western NY and the city. Delay after delay, and a couple cancellations and that
59 Post contains images N62NA : Actually, probably at least 10% of them were. Remember, this was a flight coming from South Florida!
60 JBLUA320 : And if the FAA fined jetBlue the next day for letting their passengers walk across a closed ramp in the pouring rain and lightening, the news story w
61 OPNLguy : Very true. This is exactly what happens when demand exceeds supply (more flights than an airport's AAR), and the groundstops and GDP put into reduce
62 Post contains images OPNLguy : It's funny how these "simple" solutions proposed by some folks are like that... Funny also that several dispatchers here (from different airlines, no
63 Floridaflyboy : That's no excuse. Exactly. Also, they could do what we've done MANY times here at BIL, and move another airplane away from a gate, deplane the one wi
64 JetJock22 : What the hell are you smoking? 150 people on a 320 is a bit much???? Go fly Skybus with their 156 seat 319s next summer and then come back and tell m
65 LAXspotter : LMAO, hahaha. How about 189 seats on Air Berlin 738's. B6 is a low-cost carrier but it doesnt lack basic comfort.
66 ContnlEliteCMH : Small children (say, two to four years old) can often work themselves into a fit wherein the vomiting is a simple physical reaction to emotional dist
67 NWA330Tony : Its sad to say but thats basically what i got from the article also. Its sad something doesnt go ones way people start talking about how traumatized
68 Mcdu : I agree. However, IAD ATC is a mess. It always has been and I am not confident it will get any better with the group they have there. So many times i
69 JBLUA320 : Did you even bother to read any of this thread? Let's try this again. THE RAMP WAS CLOSED. No movement was LEGALLY permitted. Of course, we all follo
70 ContnlEliteCMH : You're not cold, hearless, or brutal. You're correct. You didn't pass judgement that a child shouldn't be upset after six hours of confinement; you s
71 Floridaflyboy : Look, I'm a big fan of B6, and I fly them all the time, but they are FAR from this perfect airline you make them out to be, and they have SCREWED UP
72 ContnlEliteCMH : That should say, "... on a flight ORD-LHR..."
73 ContnlEliteCMH : It happens all the time. ALL THE TIME. If you fly enough it will happen to you too, though usually you're sitting on the tarmac awaiting departure, n
74 Post contains links and images BOACVC10 : So, who closed the Ramp ? Did the Airport authorities close the Ramp or did ATC close the Ramp. It's a stupid question, but I cannot think there is a
75 Dc10rules : "When you are up to your ass in alligators it is difficult to remember that your initial objective was to drain the swamp" Always loved that! Cheers
76 JBLUA320 : I don't know. And I don't know why your rant is directed at me, because I'm not the one who closed the ramp. But rules are rules, and I know I'm cert
77 Aloha73G : Sometimes things happen that are just out of anyone's control....people do their best, but it often takes a while for everyone to be processed. Case i
78 Dutchjet : Thanks for your comments and level headed responses.......I actually learned something about airline operations from this thread.
79 OPNLguy : Yet some people still will, because they either don't understand these realities, or don't care about them since it's a bigger issue for them that th
80 JBLUA320 : Echo below... Not that it means much coming from me, but I've added both of you to my RU list.
81 OPNLguy : Thank you kindly...
82 Nkops : I work in ACY and I don't remember the ramp being CLOSED for any reason.... how do you know it was ACY mgmt decision to keep the people on the aircra
83 Flybyguy : Yep, I was referring to the FAA shafting controllers, who by the way do an excellent job keeping the flying public safe on decaying infrastructure. I
84 Post contains links and images Positiverate : Let's see: They diverted to an offline station, where they landed at 8:30PM. At 12:30AM (4 hours later) they were allowed off the plane. At 4:30AM th
85 Jc2354 : I am really sorry that you feel that way. It was never my intent. I hope that you will accept my apology. I was just trying to keep it short and to t
86 BOACVC10 : Well, I was replying to the "claim" of JBLUA320 as quoted below. Either he doesn't know that the ramp was NOT closed, or he has a different source of
87 JetJock22 : You know, it is funny. Everyone bitches about the media and how bad they are at sensationalizing a story and yet I have heard more about this story on
88 Positiverate : For what its worth, CNBC and FOX ran the story this evening.
89 JetJock22 : I knew I shouldn't have given the media any credit.
90 Positiverate : Slow news day...what with what happened in London and all...
91 IAD51FL : I was working last night... people b*tch when they are on the plane and cant get off... and last night they b*tched when they were off the plane and c
92 JBLUA320 : Out of respect for privacy, I will not reveal any names. I've heard from several different people, however, that the ramp was in and out of closure.
93 FXRA : I wonder if I could double up the respected user list... because that's a great line. We've all condemned whatever airline stranded however many peop
94 Luvfa : Ok I'll probably get flamed for saying this! But the NYC-FLL passengers are some of the most high-maintence, over the top dramatic, least forgiving p
95 SHUPirate1 : How about New Jersey Transit? They have buses from the airport in Atlantic City to the central Bus Terminal in Atlantic City, which connect to buses
96 Positiverate : I understand exactly what you mean, but 25 hours is a long time no matter what the passenger group is.
97 Post contains links ExFATboy : I don't really think anyone's suggesting airlines just pop the door and let people off willy-nilly wherever they please. What they - or at least I -
98 OPNLguy : Not to sound like a broken record, but not everything is as "obvious" at the time. If ATCSCC puts out a groundstop for traffic departing to XYZ with
99 XJETFlyer : This is getting ridiculous imo. Why can't they bring up a mobile stair system to get people off the aircraft. Someone needs to put an end to this. Not
100 SHUPirate1 : Hey...don't you own some Southwest Airlines stock from working for them? That stock has certainly been a winner!
101 OPNLguy : Absolutely, but not in recent years--that's another thread.... [/threadcreep]
102 SHUPirate1 : And how do you propose they do that? Robo-pilots?
103 XJETFlyer : Don't know. Maybe they need to have pilots that are located at these airports just for that reason. There has to be a way to do it. I think some peop
104 FLYGUY767 : Major airlines drop the "ball" more times in one week, than Jet Blue has dropped the "ball" in the past year.. Of course all of this has to do with a
105 Post contains images WesternA318 : I dont know about anyone else, but ALL the segments I have flown on B6 (granted not a whole lot), have been flights from hell. to quote the latest Di
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