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Globespan 48 Hour Delay JFK NOC  
User currently offlineStyles9002 From United States of America, joined May 2007, 534 posts, RR: 1
Posted (7 years 5 months 4 weeks 1 day 8 hours ago) and read 4638 times:

Any one have any information on the delay of flyGlobespan's June 28 JFK NOC LPL flight? Is its still in JFK? This is approaching a 48 hour delay.

Thanks,


It is what it is.
24 replies: All unread, jump to last
 
User currently onlineFCAFLYBOY From United Kingdom, joined Nov 2006, 609 posts, RR: 0
Reply 1, posted (7 years 5 months 4 weeks 1 day 8 hours ago) and read 4599 times:

Can't say I'm suprised. I really pity ANYONE flying with them this year, what a shambles! Who on earth would want to fly to JFK via NOC anyway??

User currently offlineStyles9002 From United States of America, joined May 2007, 534 posts, RR: 1
Reply 2, posted (7 years 5 months 4 weeks 1 day 8 hours ago) and read 4592 times:

I think most of the passengers fly NOC JFK NOC on the days the plane is scheduled LPL NOC JFK NOC JFK.


It is what it is.
User currently offlineBY738 From Tonga, joined Sep 2000, 2431 posts, RR: 1
Reply 3, posted (7 years 5 months 4 weeks 1 day 7 hours ago) and read 4579 times:

Isnt it just that some of the flights have been cancelled outright rather than delayed, as they plan to scale back to JFK route

User currently offlineBigOrange From United States of America, joined Apr 2004, 2375 posts, RR: 3
Reply 4, posted (7 years 5 months 4 weeks 20 hours ago) and read 4336 times:

Quoting FCAFLYBOY (Reply 1):
I really pity ANYONE flying with them this year, what a shambles!

Agreed!

We had friends due to fly LPL-JFK today (Saturday). They were allowed to check-in and then offered either a hotel room or to go home.

LPL website still shows flight due to leave at 0400 BST but the a/c is still at JFK and is passed it's planned departure time to NOC by 2 hours.

Anyone know if LPL has re-opened after security scare?


User currently offlineBoeingluvr From , joined Dec 1969, posts, RR:
Reply 5, posted (7 years 5 months 4 weeks 19 hours ago) and read 4282 times:

We had one going from YYC-GLA about a month or so ago maybe 2 actually that was 24 or 27 hrs delayed.

User currently offlineN272WA From Ireland, joined Jun 2007, 410 posts, RR: 7
Reply 6, posted (7 years 5 months 4 weeks 12 hours ago) and read 4166 times:

www.breakingnews.ie

US flight into Knock delayed for third day
01/07/2007 - 10:17:08

A flight which was due to arrive in Knock airport early this morning has been delayed for a third successive day.

The Globespan flight from New York was originally due to arrive in Ireland early on Friday morning, but because of technical problems was rescheduled to land at half one this morning.

However, it is now understood that the flight has been delayed further.

A spokesperson for Knock airport confirmed this morning that the flight did not land as scheduled last night.



Next: (EI)DUB-ORD-DUB, DUB-EWR-IAH-DFW-MSY-AUS-AMA-DEN-EWR-DUB
User currently offlineBigOrange From United States of America, joined Apr 2004, 2375 posts, RR: 3
Reply 7, posted (7 years 5 months 4 weeks 9 hours ago) and read 4059 times:

Here is a copy of an email I received from the friend who is still home in the UK.


FLYGLOBESPAN

No, DON'T !!!!!!!


Our flight has been officially cancelled and the first two days of my holiday officially ruined. We've booked with American Airlines and are flying at 1000 hours 2 July. Hopefully, we'll still make it for Independence Day. We probably won't do Niagara now, due to the lost two days.

Our cancellation was nothing to do with the terrorist events, it was due to the airlines inability to manage an airline.

If anyone asks about flyglobespan tell them to go elsewhere.

Rant over. Speak soon


User currently offlineStyles9002 From United States of America, joined May 2007, 534 posts, RR: 1
Reply 8, posted (7 years 5 months 4 weeks 6 hours ago) and read 3973 times:

Flyglobespan are a disgrace. They have no information to pass on to disrupted passengers not an effective means to do so. They just keep people in the dark and this causes more problems. Delays happen and nobody wants them but it is all how you deal with it and the way you inform people. Offering people a refund for unused tickets and a seat on the next available flight is not an alternative if people are trying to get home or the next available flight is in 4 days.


It is what it is.
User currently offlineVonRichtofen From Canada, joined Nov 2000, 4638 posts, RR: 36
Reply 9, posted (7 years 5 months 4 weeks 6 hours ago) and read 3931 times:

You get what you pay for....


Kris



Word
User currently offlineRdwootty From United Kingdom, joined Sep 2005, 905 posts, RR: 2
Reply 10, posted (7 years 5 months 4 weeks 5 hours ago) and read 3895 times:

Maybe now is the time for the CAA to revoke the operating licence.. It really is not acceptable for this outfit to carry on flying and more especially taking customers money for flights they know they will not operate as per schedule

[Edited 2007-07-01 20:09:35]

[Edited 2007-07-01 20:10:29]

User currently offlineShamrock350 From Ireland, joined Mar 2005, 6373 posts, RR: 14
Reply 11, posted (7 years 5 months 4 weeks 5 hours ago) and read 3877 times:

Quoting VonRichtofen (Reply 9):
You get what you pay for....

What exactly did they pay for then? Because I think they paid for a flight that the airline has stated it will fly. The fact the flight hasn't left yet means the passengers haven't got what they paid for.


User currently offlineBHD From United Kingdom, joined Nov 2005, 282 posts, RR: 0
Reply 12, posted (7 years 5 months 4 weeks 5 hours ago) and read 3841 times:

In defense of GSM their SFB and HAM flights have been running on time or early for a few weeks now. I'm flying BFS-SFB on Tuesday with them, so will post a full trip report ASAP. Im just worried the situation at GLA may too much for them to handle to get their long haul back on track yet again

Woody


User currently offlineTravelGuy From United States of America, joined May 2007, 123 posts, RR: 0
Reply 13, posted (7 years 5 months 3 weeks 6 days 21 hours ago) and read 3680 times:

It is one thing for a delay to happen; it is another for an airline and it's handling agent to fumble the ball like GSM has with the JFK-NOC departure for 28JUN. What a way to make a balls of a situation. People can understand delays; people can't understand incompetence. Understand what is happening, put a remedy in place and then stick to it. And putting your head in the sand is not a remedy.

I have flown with GSM before and thought them to be a good quality airline with decent service and nice a/c (737-700s series). This debacle in JFK is just a bloody disgrace. Makes you wonder where the leadership is at such an operation.


User currently offlineBigOrange From United States of America, joined Apr 2004, 2375 posts, RR: 3
Reply 14, posted (7 years 5 months 3 weeks 6 days 21 hours ago) and read 3670 times:

Well, there's no sign of any GSM flight leaving JFK again tonight, so it looks like another 200 people are going to be stranded.

Our friend's were told the aircraft got struck by lightning Friday night inbound JFK, but the last flight I see inbound JFK was Thursday. The weather was iffy Thursday night around JFK so it could be true, however I've never know an a/c take so long to repair after a lightning strike, coupled with the fact that it was reported to have sat on stand all night Friday. I'm sure it would have been towed to either the UA or AA hangar for any work rather than it being done on stand.

Perhaps they don't have the money to pay for the repairs??

I'd love to book myself on one of their flights just to get the compensation that they have to pay out under EU rules!


User currently offlineBHD From United Kingdom, joined Nov 2005, 282 posts, RR: 0
Reply 15, posted (7 years 5 months 3 weeks 6 days 15 hours ago) and read 3601 times:

What is the affected a/c? Their 757 with John Lennon tail?

Thanks
Woody


User currently offlinePlanenutz From , joined Dec 1969, posts, RR:
Reply 16, posted (7 years 5 months 3 weeks 6 days 15 hours ago) and read 3564 times:

flyglobespan is indeed developing a very sad reputation for itself this side of the Atlantic.
Most lights in/out of JFK seem to be delayed in one form or another for varying lengths of time. Swissport staff at JFK even comment as to how unreliable the carrier has become, and evidently Swissport is reconsidering its ground handling contract.

This sounds like an Air Madrid-type scenario to me. Not enough long haul equipment, no operational staff in far flung destinations, and no communication to pax whatsoever when it comes to delays or flight interuptions.


User currently offlineSawtooth From Ireland, joined Jan 2007, 614 posts, RR: 0
Reply 17, posted (7 years 5 months 3 weeks 6 days 14 hours ago) and read 3519 times:

Flyglobespan are blaming the delay in finding a replacement aircraft on the terrorist attack grounding their fleet at Glasgow.

http://irelandwestairport.com/news.asp?ID=203&dbtype=News


User currently offlinePlanenutz From , joined Dec 1969, posts, RR:
Reply 18, posted (7 years 5 months 3 weeks 6 days 13 hours ago) and read 3455 times:

I think that what Knock Airport is doing for the GSM pax is very CLASSY.
Even though they are not at all responsilbe for the delay, they are providing accomodation as well as food and beverage vouchers to all pax. Since flyglobespan won't step up to the plate, its very commendable that Knock Airport would.

This in addition to keeping the airport open afterhours.


User currently offlineStyles9002 From United States of America, joined May 2007, 534 posts, RR: 1
Reply 19, posted (7 years 5 months 3 weeks 6 days 11 hours ago) and read 3343 times:

Yes, I agree that IWA Knock are providing superior customer service for the disrupted GSM passengers. The JFK NOC was canceled again last night and the B757 is still not operating. The situation is a major mess up. GSM offers no flight information line or even a function on their website for it.


It is what it is.
User currently offlineClydenairways From Ireland, joined Jan 2007, 1296 posts, RR: 0
Reply 20, posted (7 years 5 months 3 weeks 6 days 10 hours ago) and read 3329 times:

Well i hope Globespan can recover from this quickly and prevent this kind of delay and bad publicity from happening again.
I really hope this transatlantic venture out of knock is a sucess, and i fear that if the Globespan flights don't work out that no other airline will operate out of Knock to replace it. I like to see regional airports do well.


User currently offlineDiesel1 From UK - Wales, joined Mar 2001, 1639 posts, RR: 11
Reply 21, posted (7 years 5 months 3 weeks 6 days 10 hours ago) and read 3289 times:

Quoting Rdwootty (Reply 10):
Maybe now is the time for the CAA to revoke the operating licence.. It really is not acceptable for this outfit to carry on flying and more especially taking customers money for flights they know they will not operate as per schedule

Daft suggestion.

GSM may be a pretty sorry excuse for an airline at the moment, but a kneejerk reaction like that will end up inconveniencing vastly more passengers than GSM do through their current incompetancies.
Neither do you care about the hundreds of people who work for GSM, who are trying their utmost to keep the show on the road and do the right thing for their customers.

Mind you, I suppose, if what you suggested happened, then perhaps the some the passengers would use a travel agent instead. Would be good for Rdwooty.....  Wink



I don't like signatures...
User currently offlinePoitin From , joined Dec 1969, posts, RR:
Reply 22, posted (7 years 5 months 3 weeks 6 days 9 hours ago) and read 3261 times:

Quoting Clydenairways (Reply 20):
Well i hope Globespan can recover from this quickly and prevent this kind of delay and bad publicity from happening again.
I really hope this transatlantic venture out of knock is a sucess, and i fear that if the Globespan flights don't work out that no other airline will operate out of Knock to replace it. I like to see regional airports do well.

Unfortunately, this is going to leave a very bad taste in most potential passengers' mouths, which is the pity. Globespan has well and truly shot themselves in the foot -- both feet that is -- and may well topple over. We shall see.

As for NOC not having any future international travel, I think in time it will grow. NOC is one of four Irish airports that handle international (that is, outside of the EU) traffic and when the LCC long haul business finally gets established, you should see Micheal O'Leary's LCC as well as others stopping by.


User currently offlineHUYguy From United Kingdom, joined Apr 2006, 274 posts, RR: 0
Reply 23, posted (7 years 5 months 3 weeks 6 days 7 hours ago) and read 3188 times:

Any chance of them chartering a replacement aircraft from say, someone like Titan to bring their paying customers home?

I think its despicable. By all means, I love to see GSM growing, but I'd rather they did it slowly and successfully than with haste and cocking things up. You'd think that GSM would know they would need quite a lot of aircraft to operate the amount of routes they have, obviously not.

Shane


User currently offlineBY738 From Tonga, joined Sep 2000, 2431 posts, RR: 1
Reply 24, posted (12 years 7 months 3 weeks 12 hours ago) and read 3171 times:

Chartering an aircraft- your having a laugh....not once has GSM done that. MYT had a 6 hr delay at GLA and they chartered in another 757. GSM could do well to do the same. I wouldnt touch them long haul with a barge pole......and thats a growing local consensus. Shame as they promised so much but over stretched themselves faaar too much.

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