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"You Get What You Pay For" US Management Pay  
User currently offlineMalaysia From United States of America, joined Nov 1999, 3330 posts, RR: 0
Posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6341 times:

A previous posting was talking about a meeting where someone said they need to sacrifice customer service and satisfaction in order to make profit or something at US.

Well US is becoming a much better LCC model especially when it comes to Management Pay Scales.

But does that attract mismanagement and poor leadership regarding customer and operation improvements? The big conflict is the normal agents make more than their managers with maybe a few hours overtime per week.

Sad Examples

US Station Manager Opening – JFK recently filled at $39,150

US Shift Manager Openings (Out Stations) offered at $25,635

US Shift Manager Openings (PHX/CLT etc) offered at $28,471

That’s why we often see a huge percentage of Temp Supervisors (they want to stick to the hourly pay and the overtime capability) than take the actual jobs.

This may also be a big issue with US Airways in my opinion.


There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
30 replies: All unread, showing first 25:
 
User currently offlineCruzinAltitude From United States of America, joined May 2004, 415 posts, RR: 1
Reply 1, posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6311 times:

I think the cuts need to come from the upper end of the management level. Mid level management is a critical part of any organization and skimping out there can drastically effect the overall customer experiance. But what do I know, I don't have a degree in airline managment.

User currently offlineDougloid From , joined Dec 1969, posts, RR:
Reply 2, posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6307 times:

What is the minimum wage these days, and why does anyone think they're entitled to more?

Big version: Width: 130 Height: 97 File size: 3kb
max headroom


User currently onlineMaverickM11 From United States of America, joined Apr 2000, 17322 posts, RR: 46
Reply 3, posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6230 times:

Quoting Malaysia (Thread starter):
US Station Manager Opening – JFK recently filled at $39,150

I'm pretty sure this is also non-union and obviously not hourly.



E pur si muove -Galileo
User currently offlineRL757PVD From United States of America, joined Dec 1999, 4645 posts, RR: 11
Reply 4, posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6216 times:

Quoting Malaysia (Thread starter):
US Station Manager Opening – JFK recently filled at $39,150

I think that qualifies for food stamps up in that area....



Experience is what you get when what you thought would work out didn't!
User currently offlineTOLtommy From United States of America, joined Dec 2003, 3288 posts, RR: 4
Reply 5, posted (6 years 11 months 2 weeks 5 days 11 hours ago) and read 6200 times:

Problem is, they filled the job at that rate of pay, so guess what? It's what the market will bear..... Personally, there's no way I'd do it, but fo rthe right person it works.

User currently offlineSJC>SFO From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 11 months 2 weeks 5 days 10 hours ago) and read 6099 times:

Yeah "it's what the market will bear" -- you're filling the job, but the competence of the hire is inevitably less than had the offer been higher. You can probably fill the job at an even lower offer, but it doesn't mean you're going to get someone who is going to be able to run the station efficiently and effectively.

User currently offlineMalaysia From United States of America, joined Nov 1999, 3330 posts, RR: 0
Reply 7, posted (6 years 11 months 2 weeks 5 days 10 hours ago) and read 6075 times:

Yes all Salary and No Overtime and Comp Time is very rarely authorized (Long Hours are required)


There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineMalaysia From United States of America, joined Nov 1999, 3330 posts, RR: 0
Reply 8, posted (6 years 11 months 2 weeks 5 days 10 hours ago) and read 6051 times:

Yes that is also why US is having a hard time filling some openings, some have still been vacant for 6 weeks to even 2 months already.

More Sad Pay

Revenue Accountant = 28,471 (CPA preferred) HAHA!

There is no way a CPA would ever do this unless the CPA was maybe retired and willing to work long hours again and just have almost useless flight benefits (Weekends off (bad time to fly out of PHX))



There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineMalaysia From United States of America, joined Nov 1999, 3330 posts, RR: 0
Reply 9, posted (6 years 11 months 2 weeks 5 days 10 hours ago) and read 6041 times:

Here is a Historical Trend with HP vs US

HP Field Station Supervisor LAX (former name for same position) (2001) vs. US Shift Manager LAX (2007)

HP $31,420 (2001) vs. US $25,635 (2007)



There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlineTWAL1011 From United States of America, joined Nov 2003, 202 posts, RR: 1
Reply 10, posted (6 years 11 months 2 weeks 5 days 9 hours ago) and read 6012 times:

Quoting Malaysia (Reply 8):
Revenue Accountant = 28,471 (CPA preferred) HAHA!

Are they kidding? Kids coming out of college with no experience who are taking the CPA exam average $45,000 in small markets and $55,000 in big markets. If US is willing to find accountants to work for such little money, aren't they afraid of the quality of person they are hiring? Scary!


User currently offlineWJ From United States of America, joined Feb 2006, 345 posts, RR: 0
Reply 11, posted (6 years 11 months 2 weeks 5 days 7 hours ago) and read 5875 times:

Quoting Malaysia (Thread starter):
US Station Manager Opening – JFK recently filled at $39,150

US Shift Manager Openings (Out Stations) offered at $25,635

US Shift Manager Openings (PHX/CLT etc) offered at $28,471

Being former US a can tell you that these are the low end of the scales, which start from that range and move up approx 20-25k. if you are an outside hire you would be offered within that range depending on experience.

This is not to meant to defend it, as the rates are low and if you intend to keep middle management around and happy, this is not the way to do it. It is the most grinding jobs imagineable in the airline industry, with constant pressures from upper management as well as being on the front line trying to manage disgruntled union employees not to mention unhappy customers who take it out on you after they want to "speak to your supervisor". To anyone going for these jobs... if they mention anything below 40k for a shift manager and 50k for station manager, simply get up, and walk away. If not, make sure you get a hell of a medical plan...



146,727,732,733,734,735,73G,738,739,742,743,744,752,753,762,763,764,772,300,310,319,320,321,330,343,DC9,D10,MD11,M80,E17
User currently offlineJustlump From United States of America, joined Jan 2007, 154 posts, RR: 0
Reply 12, posted (6 years 11 months 2 weeks 5 days 4 hours ago) and read 5731 times:
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Hey Guys,
Try working for a regional airline. We only wish we made that much money. Managers are placed on salary and it is not unusual to work a 60-70 hour week. I think half the Station Managers that I know would happily quit thier jobs. Unfortunately, they are buried in debt and living paycheck to paycheck. It is actually sad.
Now I realize that the airline has not forced us to work or put us in debt. It was our choice. However, I do not think that it is unreasonable for veteran airline managers to make at least the average U.S. per capita income ($44,000). Considering all the BS we deal with; FAA, TSA, City Governments, severe understaffing, flight delays, arrogant pilots, and disgruntled travelers. So, next time you are abusing an airline employee because the weather is bad at a distant hub and you might miss your tee time, remember that they are probably bringing home half of what the cabbie that brought you to the airport is making...its TRUE.
.......Sorry for the vent.


User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 13, posted (6 years 11 months 2 weeks 5 days 4 hours ago) and read 5718 times:

Quoting MaverickM11 (Reply 3):
I'm pretty sure this is also non-union and obviously not hourly.

It is salaried and it is NOT unioned. None of the managers at HP/US are unioned like the rest of the U.S. Airline Industry.



A Safe Flight Begins With Quality Maintenance On The Ground.
User currently offlineTUNisia From United States of America, joined Aug 2004, 1844 posts, RR: 5
Reply 14, posted (6 years 11 months 2 weeks 5 days 4 hours ago) and read 5707 times:

Someone PLEASE post the picture of the US Airways 767 that uses printer paper held together with tape for a video screen. That sums up US perfectly!


Someday the sun will shine down on me in some faraway place - Mahalia Jackson
User currently offlineDrgmobile From Canada, joined Aug 2006, 608 posts, RR: 0
Reply 15, posted (6 years 11 months 2 weeks 5 days 4 hours ago) and read 5679 times:

I think the cuts need to come from the upper end of the management level.

Based on what? Do you have any idea what top management at US Airways make or how much they could get OUTSIDE the airline industry?

(Not to suggest that middle management don't warrant more. I just resent these knee jerk reactions about top management salaries when I know that folks running the airline industry ain't doing it for the money.)


User currently offlineMSYtristar From United States of America, joined Aug 2005, 6520 posts, RR: 51
Reply 16, posted (6 years 11 months 2 weeks 5 days 3 hours ago) and read 5633 times:

Ah, that is one of the reasons why I decided to leave the airline business, and I have not looked back. From a financial standpoint, for what I was doing (supervisor, aka sometimes manager/ramp agent/ticket agent/gate agent/ops agentbso agent) and had to deal with on a daily basis, it didn't make a lot of sense. Sure, the free flights were a nice perk, but I couldn't let that get in the way of a good personal decision.

Believe me, it is NOT just US, but those figures illustrate a problem. Airline execs making six figures expect perfection from outstation/airport management. God forbid a flight takes a slow boarding delay and you have to listen to the VP/Cust Service scold you for not getting the people on the plane fast enough, when that person over in HDQ has no clue as to what the operational challenges were of the day. Perfection can never be achieved....it can't be achieved if you're making a lot of money...and if you're making well under what you should be making because, let's face it, you have a hell of a lot of responsibility, it's hard to find that extra incentive. People who would accept a JFK Station Manager job.....with all of the baggage and responsibility that goes along with that...for 39K....well, I just don't see how that could work for most people...not with the cost of living these days. But obviously people do, or you'd see that rate be higher.


User currently offlineHPAEAA From United States of America, joined May 2006, 1024 posts, RR: 2
Reply 17, posted (6 years 11 months 2 weeks 5 days 3 hours ago) and read 5590 times:

wow, CSM's at AA start at 45,000 doing the same job... I knew HP was at that level, but I never realized that US (East) was that low as well.... 40 K here in NY is poverty..


Why do I fly???
User currently offlineDrgmobile From Canada, joined Aug 2006, 608 posts, RR: 0
Reply 18, posted (6 years 11 months 2 weeks 5 days 3 hours ago) and read 5566 times:

Ah, that is one of the reasons why I decided to leave the airline business, and I have not looked back. From a financial standpoint, for what I was doing (supervisor, aka sometimes manager/ramp agent/ticket agent/gate agent/ops agentbso agent) and had to deal with on a daily basis, it didn't make a lot of sense. Sure, the free flights were a nice perk, but I couldn't let that get in the way of a good personal decision....

... People who would accept a JFK Station Manager job.....with all of the baggage and responsibility that goes along with that...for 39K....well, I just don't see how that could work for most people...not with the cost of living these days. But obviously people do, or you'd see that rate be higher.


Great points. I could never really understand why folks on the front line who seem the most unhappy in their jobs, also are the most disappointed in their employers/managers but stick with their companies anyway. Whatever happened to hating your job, finding another, and LEAVING?


User currently offlineMalaysia From United States of America, joined Nov 1999, 3330 posts, RR: 0
Reply 19, posted (6 years 11 months 2 weeks 4 days 23 hours ago) and read 5403 times:

Quoting HPAEAA (Reply 17):
I knew HP was at that level, but I never realized that US (East) was that low as well.... 40 K here in NY is poverty..

Not US East though, this is the NEW US. They are cutting down on rates unfortunately. The DOE partition that some state based on outside people taking the job, they may go as far as maybe 3% ot 12% of the minimum. but the compensation department at US is starting to make the limit lower and candidates will not expect much of a difference over the minimume grades in a negotiation nowadays.

Quoting Drgmobile (Reply 18):
... People who would accept a JFK Station Manager job.....with all of the baggage and responsibility that goes along with that...for 39K....well, I just don't see how that could work for most people...not with the cost of living these days. But obviously people do, or you'd see that rate be higher.

Well it sure worked for someone who was from AvAir Pros at termnal 1 JFK Big grin

US has 2-3 gates and only LAS/PHX services and the CLT CRJ operation at JFK though (smaller operation)


Anyone ever notice that the previous management at JFK (acting management from LGA) wanted and ordered all flights out 15 minutes early regardless of how full the flights were. I once missed my flight cause I got to the gate 13 minutes before departure and the plane was already gone from the jetway and boy the CSA had extra work to do to reroute 5 people.....



There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
User currently offlinePapaNovember From United States of America, joined Jan 2005, 473 posts, RR: 2
Reply 20, posted (6 years 11 months 2 weeks 4 days 17 hours ago) and read 5264 times:

Quoting TUNisia (Reply 14):
Someone PLEASE post the picture of the US Airways 767 that uses printer paper held together with tape for a video screen. That sums up US perfectly!

Why do you need someone else to do it?


User currently offlineDrgmobile From Canada, joined Aug 2006, 608 posts, RR: 0
Reply 21, posted (6 years 11 months 2 weeks 4 days 16 hours ago) and read 5145 times:

Quoting Drgmobile (Reply 18):
... People who would accept a JFK Station Manager job..


Yeah, I didn't write the text attributed to me.


User currently offlineSean-SAN- From United States of America, joined Aug 2002, 768 posts, RR: 1
Reply 22, posted (6 years 11 months 2 weeks 4 days 16 hours ago) and read 5071 times:

When I worked at US, I also remember seeing mid/senior programming and DBA positions (based in PHX) offering $48k.... Come on, most companies don't even pay programming interns that little. You could easily make 200% more at any other company. And the travel benefits don't help that much if you are working 9-5, 5 days per week. It's no wonder the US Airways website looks like crap and only works marginally well.

User currently offlinePapaNovember From United States of America, joined Jan 2005, 473 posts, RR: 2
Reply 23, posted (6 years 11 months 2 weeks 4 days 16 hours ago) and read 4858 times:

Quoting Drgmobile (Reply 21):
Yeah, I didn't write the text attributed to me.

If you use the "quote selected text" button it will help people distinguish what you said and did not say.


User currently offlineFokkerf28 From United States of America, joined Feb 2004, 152 posts, RR: 1
Reply 24, posted (6 years 11 months 2 weeks 4 days 16 hours ago) and read 4849 times:
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Please don't be so naive, of course they are doing it for the money. The top management at the VP level all made in the 08-15 million dollar range last year. There is a huge disparity in pay and most of us are way under payed for the jobs we do. These were posted in the Arizona republic!!

Company Name Position Total
US Airways Alan W. Crellin Ex-executive VP $15,603,757
US Airways Jeffrey D. McClelland Ex-executive VP, CAO $14,861,320
US Airways W. Douglas Parker Chairman, CEO $11,344,788
US Airways J. Scott Kirby President $8,744,259

Quoting Drgmobile (Reply 15):
Based on what? Do you have any idea what top management at US Airways make or how much they could get OUTSIDE the airline industry?

(Not to suggest that middle management don't warrant more. I just resent these knee jerk reactions about top management salaries when I know that folks running the airline industry ain't doing it for the money.)


25 N710PS : Easy killer, I know this lady, shes top notch.
26 USAF336TFS : For some of us, the results of this penny-wise, pound-foolish mentality at US, have soured any chances of flying with them ever again. I know there ar
27 Malaysia : Ummm US just hired a man last week.
28 Itsnotfinals : Senior Business Anaylst Web Business to Consumer Internet eCommerce program 55K ...the going rate for that job is about 80,000-95,000 USD. US is goin
29 Mkirch72 : These salaries are ridiculous. I work for a non-profit cooperative that services Credit Unions and an entry level accountant makes a base of $45k plus
30 Malaysia : Yes its either a poor turnover rate or lack of good candidates. Based on the statistics lately, US is at the lowest for mishandlings, ontime performa
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