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Delta Crew Goes Beyond The Call Of Duty...  
User currently offlineCALeeIII From United States of America, joined Aug 2005, 83 posts, RR: 0
Posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22716 times:

Friday afternoon on a Delta flight from ATL to BHM, I snapped the following photo from my seat. The flight was delayed due to a late arriving aircraft. The pilot informed us we were ready to go once the ground crew loaded the bags and he was going to go out and check on why it was not progressing. The next thing we noticed from the plane was our Pilot, Co-Pilot, and Gate agent loading the bags onto the plane. In the 100-plus degree afternoon sun, they loaded the entire plane and we departed. I can't help but wonder was it 1) too hot for the ground crew or 2) time for their break? I certainly appreciated the strong dedication and initiative of some of Delta's BEST employees. In my opinion, they definitely went beyond the call of duty.

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234 replies: All unread, showing first 25:
 
User currently offlineRyanrap1 From United States of America, joined May 2007, 182 posts, RR: 0
Reply 1, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22690 times:

Another GREAT Job, to the Wonderul Delta Employees!!! Awesome JOB DELTA CREW!

User currently offlineLexy From United States of America, joined Jun 2006, 2515 posts, RR: 8
Reply 2, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22655 times:

Quoting Ryanrap1 (Reply 1):
Another GREAT Job, to the Wonderul Delta Employees!!! Awesome JOB DELTA CREW!

Agree 100% with that remark. My hats of to ya Delta guys.



Nashville, Tennessee KBNA
User currently offlineBNinMSY From United States of America, joined Nov 2005, 332 posts, RR: 0
Reply 3, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22626 times:

Wow, even I am impressed, didn't know Delta employees had it in them... this is wonderful.

I suspect something is foul with the DL ground staff in BHM .. wonder what's up in that station?

Maybe they were short staffed that day or at the time of this particular departure.


User currently offlineWorldTraveler From , joined Dec 1969, posts, RR:
Reply 4, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22579 times:

what gate was this at and was the flight on-time when it arrived?

User currently offline611ATL From United States of America, joined Oct 2005, 83 posts, RR: 0
Reply 5, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22565 times:

Are you sure that's not in ATL? The gate agent looks awfully familiar to me. If it's who I think it is (in ATL), then she's amazing and it's no surprise to see her helping on the ramp. She's always on top of her game and goes out of her way to help passengers and crew!

User currently offlineOkie73 From United States of America, joined Mar 2006, 446 posts, RR: 0
Reply 6, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22565 times:

This is a reflection of the leadership at Delta. Tilton or Parker do not get, nor do they deserve, employees like this.

User currently offlineSLCUT2777 From United States of America, joined Dec 2005, 4078 posts, RR: 11
Reply 7, posted (7 years 1 month 1 week 6 days 15 hours ago) and read 22565 times:

Quoting CALeeIII (Thread starter):
I certainly appreciated the strong dedication and initiative of some of Delta's BEST employees. In my opinion, they definitely went beyond the call of duty.

That's just the Delta way of doing things. I see similar dedication from their crews here in SLC often. I highly doubt we'd ever see similar behavior from NW or HP+US pilots & f/a's.



DELTA Air Lines; The Only Way To Fly from Salt Lake City; Let the Western Heritage always be with Delta!
User currently offlineJetBlueGuy2006 From United States of America, joined Jan 2006, 1660 posts, RR: 1
Reply 8, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22518 times:

Wow, they definatly went above and beyond the call of duty. It is these kind of stories I wish we heard more. It is all too often that all we hear about are the negitives, which tend to sometimes give the whole company bad press.

Way to go Delta!!!!



Home Airport: Capital Region International Airport (KLAN)
User currently offlineS5FA170 From United States of America, joined Sep 2005, 534 posts, RR: 4
Reply 9, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22452 times:

Quoting SLCUT2777 (Reply 7):
US pilots & f/a's.

You'd be surprised. I've seen many pilots and gate agents unloading bags from the inbound and loading bags for the outbound.

Either way, hats off to the Delta crew.



Prepare doors for departure and cross-check.
User currently offlineLincoln From United States of America, joined Nov 2004, 3887 posts, RR: 8
Reply 10, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22408 times:

Quoting CALeeIII (Thread starter):
1) too hot for the ground crew or 2) time for their break?

Or perhaps they were all in the bin stacking bags?

Anyway, way to lend a hand!

Lincoln



CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
User currently offlineFlyDeltaJets87 From , joined Dec 1969, posts, RR:
Reply 11, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22350 times:

Quoting 611ATL (Reply 5):
Are you sure that's not in ATL? The gate agent looks awfully familiar to me. If it's who I think it is (in ATL), then she's amazing and it's no surprise to see her helping on the ramp. She's always on top of her game and goes out of her way to help passengers and crew!

Says it's in ATL right here:

Quoting CALeeIII (Thread starter):
Friday afternoon on a Delta flight from ATL to BHM

 wink 
So yes, it is in ATL.

Anyway, hats off and kudos to the crew. I wish the people at the restaurant I work at would learn this kind of teamwork.

On a side note, kinda reminds me of Ben Still yelling at the F/A in Meet the Parents. "Are you going to go down there with the guys wearing the earmuffs and actually place my bag in the plane?" (Exact wording may be off)


User currently onlineWNCrew From United States of America, joined Jun 2006, 1473 posts, RR: 10
Reply 12, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22320 times:

Happens all the time here at WN though everyone still acts as if we're the crap of the skies.

Glad to see other carriers have such spirit and dedication!



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offline727stretch From United States of America, joined Aug 2004, 65 posts, RR: 0
Reply 13, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22277 times:

Quoting Okie73 (Reply 6):
This is a reflection of the leadership at Delta. Tilton or Parker do not get, nor do they deserve, employees like this.

You are right. However, at those carriers, even if pilots, gate agents - whoever - wanted to help load the plane, they'd be looking at a union work rule violation. In my experience at UA, the union stuff is what prevented otherwise very dedicated & motivated pilots and others from doing good deeds like this. Delta is in a very unique position going forward in that they seem to have garnered the support of their employees and they don't have as many unions to deal with. Impressive pic.


User currently offlineEMBQA From United States of America, joined Oct 2003, 9364 posts, RR: 11
Reply 14, posted (7 years 1 month 1 week 6 days 14 hours ago) and read 22257 times:

As a mechanic I can't tll you the number of times I've thrown bags when called out for a MX Gate Call. The reason is multi fold. 1) we where all in it together to get the passengers good service..... 2) the faster I get the bags off the plane, the faster I can have it and start working on the crews write up.... 3) the faster I can then get it back in service...4) we were all in it together, no one group more important then another. Oddly enough, we were a Delta Connection carrier......!!

[Edited 2007-08-12 22:44:46]


"It's not the size of the dog in the fight, but the size of the fight in the dog"
User currently offlineEBGflyer From Denmark, joined Sep 2006, 1009 posts, RR: 0
Reply 15, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 22100 times:

Not saying it is - just being a little skeptical - could be a clever PR stunt from Delta. It probably isn't in this case, but businesses find their way more and more often into discussion forums where they spread a positive word of their products.

I do think Delta is a good airline though. Just wanted to bring it up.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlineLHR777 From , joined Dec 1969, posts, RR:
Reply 16, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 22076 times:

Whilst I find the efforts of the flight-deck crew and gate agent admirable, I wonder - are fluorescent safety tabards not mandatory wear on the ramp in the US?

User currently offlineWorldTraveler From , joined Dec 1969, posts, RR:
Reply 17, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 22076 times:

Quoting EBGflyer (Reply 15):
Not saying it is - just being a little skeptical - could be a clever PR stunt from Delta.

if it was a DL provided picture, you might have reason to believe it. The picture and story were provided by a customer.

And I'm not sure DL would have convinced too many people to volunteer for a PR stunt in 100 degree heat.


User currently offlineOsprey88 From United States of America, joined Jul 2007, 330 posts, RR: 1
Reply 18, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 21961 times:

What a great thing to see! That is certainly above and beyond the call for those Delta pilots and gate agent. But more than that, I think it really symbolizes the current attitude at Delta which is genuine commitment to the customer. I would recommend you write a letter to DL commending their efforts.


"Reading departure signs in some big airports reminds me of the places I've been"
User currently offlineDALelite From Switzerland, joined Jun 2000, 1770 posts, RR: 25
Reply 19, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 21934 times:

That's my Delta!

DALelite



They loved to fly and it showed..
User currently offlineVonRichtofen From Canada, joined Nov 2000, 4627 posts, RR: 36
Reply 20, posted (7 years 1 month 1 week 6 days 13 hours ago) and read 21934 times:

My guess is the ramp crew was short handed. So the ramp guys are in the hold stacking the bags while the flight crew and gate agent load the bags on the belt.

Kris



Word
User currently onlineAcey559 From United States of America, joined Jan 2007, 1533 posts, RR: 2
Reply 21, posted (7 years 1 month 1 week 6 days 12 hours ago) and read 21868 times:

This makes me even more proud of my Delta. Even though I work for Comair, I still consider DL my airline, and the one I aspire to fly for when I graduate from college in a few years. I love Delta and have nothing but great things to say about the people I've dealt with. Believe it or not, I've had the privilege of loading bags with some ASA captains and F/Os. Some of the crews I've dealt with couldn't care less, but there are a few who are really willing to go above and beyond. I know I'm not talking about mainline Delta here, but as has been discussed before, ASA does have huge Delta logos on the plane and most passengers associate regionals with their respective mainline counterpart, so passengers would see it as a good overall Delta experience. GO DELTA! Big grin

User currently offlineGoldenshield From United States of America, joined Jan 2001, 6041 posts, RR: 14
Reply 22, posted (7 years 1 month 1 week 6 days 12 hours ago) and read 21816 times:

And yet, not a peep is said when UA's rampers were to short staffed, leaving the many regional pilots to load the bags themselves (the non-union ones, that is.)


Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
User currently offlineSanjet From Canada, joined Mar 2005, 180 posts, RR: 0
Reply 23, posted (7 years 1 month 1 week 6 days 11 hours ago) and read 21671 times:

Good initiative but can cause problems in IMO. Apart from the union violations and all that...

Imagine this:

Situation #1: You (pilot) are at an airport where groundhandling is subcontracted. Flight is delayed as their is a shortage of groundhandlers today. Take a 30 minute delay because of this. File a delay report and management sees that this company is constantly delaying that flight. They have a little "talk" they the groundandling company and they respond by hiring extra ground handlers. On-time performance now improves and ground service, you are a happy employee...

Situation #2: You know flight is going to be delayed because of ground handling. You help now every time the flight is late and company doesn't (or maybe they do!) know the extra work you are doing. Little or no delays. You keep telling company that they should pressure to hire more groundhandlers. They say no need as there is little delay reported out of there. You get frustrated....


I dont want to sound like a lazy dude, but companies can take advantage of these kind of things.



Will Fly For Food!
User currently offlineTozairport From United States of America, joined Oct 2005, 686 posts, RR: 1
Reply 24, posted (7 years 1 month 1 week 6 days 11 hours ago) and read 21511 times:

While I understand the kudo's given to the Delta pilots, for a couple of reasons this was not really a good idea on there part.

- As a former ramper and now a pilot, I know just how dangerous a place the ramp can be. Loading bags without proper safety equipment (gloves, back brace if needed, safety training, etc.) is a recipe for injury. I don't know if their workman's comp insurance would cover them if they are doing a job they aren't qualified or trained to do.

- From the rampers perspective, why do they need pilots to help? Are they short staffed in ATL? If so, the pilots helping out are only masking a more serious problem of under staffing. When the ramp gets under staffed, the rampers get pushed to work faster, and when they work faster than their comfortable pace, injuries happen. This is especially true in a big hub, where there is a lot more action going on.

So while I applaud the pilots for their dedication to the customer, I think it showed poor judgment on their part to try and step in. I've seen people hurt real bad working on the ramp, and saving the extra 5-10 minutes just is not worth the risk.



Meet the new boss, same as the old boss.
25 Jlbmedia : I believe this is a huge statement for the quality and positive morale of employees at Delta. Although it could also be seen as these employees making
26 AA737-823 : I sent you an instant message, but just in case you don't get it, I'll rewrite most of it here. PLEASE send Delta a letter, with your photo attached.
27 Access-Air : I think its a good thing that they helped out no matter what motives anyone alleges....Its very rare that we even see anythig on the positive side "re
28 Delta7004 : That's the above and beyond performance that is truly impressive and shows great dedication to trying to serve the best interest of the customer. My p
29 DL021 : That's the mark of a group of people dedicated to succeeding.... DL is not unionized outside of the pilots. And we saw union-affiliated Delta pilots p
30 28thguy : This reminds me of a recent flight that I took (1667, JFK-MCO, 6/25/07). There was a ground service pickup truck blocking the catering truck from serv
31 EWRCabincrew : Teamwork is essential for any operation. Glad to see it at DL, too.
32 Boeing727flyer : Thats the way to do it - well done DELTA
33 Acey559 : Ironically enough, just after I posted my original comment, one of the ASA pilots did the exact same thing! Flight 4559 from MLI-ATL (hence my screen
34 Platinumfoota : Ive seen this happend on a friday night on UA's LAX-BWI flight. It was due to short manpower on the ramp and delays. If i recall that was one of the w
35 Delta fly boy : Great job to those employees! They could have very easily not cared, sat in their air conditioned terminal/aircraft and waited out the delay. Moments
36 JetJeanes : except that you don't know for sure that the pilots were loading improperly or unsafely Bags in the cargo hold is not rocket science,just a matter of
37 Warreng24 : Can they get in trouble for doing this? Could the Ramper's Union file a greviance against the Pilots and GA's for this?
38 Post contains images Tozairport : Of course I don't know those things. I was actually making a statement about why I think, IMHO, that it is a bad idea to do this. Have I ever done th
39 GQfluffy : Always good to see pilots/crew/gate agents out helping us rampers. I'm sure this happens at every major airline from time to time, especially when the
40 DTWAGENT : And this is why I fly Delta all the time. Great job to the three of them......Keep it up DL. Chuck
41 XJRamper : AFAIK...the Pilots are the only group that have a union at delta. Personally this is what I see as the New Delta. We are one team, one mission, one D
42 JewPilot : I was onboard NWA130 (MSP-ORD), and a part of the leading edge of the wing needed repairs. The ground crew decided to take a loooonnnggg break from l
43 Greg3322 : First, congrats to these Delta employees for going above and beyond. I have to laugh at all the negativity and suspicion, though. This goes to show h
44 ACVitale : I have been negative on DL at many times. But with employees like this WOW! Kudos to an awesome crew and gate agent. I suggest you write a complimenta
45 WhiteBirdFlyer : I'd like to offer my congratulations to the Delta crew as well. I've flown DL more than a few times this year and have had very good to excellent expe
46 B777ER : Thats the difference between professionals and barely above minimum wage workers. Your not the crap of the skies but most of your pax are the crap of
47 Caspian27 : Working for ZV, YV and OO I have seen this many times. Kudos to this crew for going beyond!
48 Mir : No, they are not. -Mir
49 Post contains images Whoopwhoop : Eh..they are just looking for their dead heading bags Ive helped out like that a few times. Ground crews are EXTREMELY short staffed these days. I dra
50 Bohlman : I was in Chicago a few months ago during the transfer to the new pilot base, and while I was talking with a couple of the chiefs in the old base, we
51 Post contains images Smcmac32msn : When I saw this I thought that a crew made a effort to not have somebody forcibly removed for sneezing, and the flight attendant staying sober for th
52 APFPilot1985 : Awesome job by the pilots, as a Ramper there are few things that make you feel better then when a pilot helps with the bags. In particular an EV pilot
53 B777ER : That show on A&E did your company no good. Every time I was able to catch an episode it looked like a trailer park at the gate sitting area or people
54 Post contains images AndrewUber : As a former DL ramper / ops agent in BHM, I must say great job Delta, and long live the Widget. It's great to see people pitching in and helping other
55 Apollo13 : Its nice to see all aspects of a company pulling it together to achieve a common goal. Not only did they have their intentions towards passengers but
56 57AZ : I agree. On all the WN flights I have taken, I have noted that many of the passengers were travelling on business. Furthermore, while the in flight s
57 Spoke2Spoke : Great job Delta! I also love to see this type of teamwork. Although we are highlighting here a situation where the ground staff appears to have been c
58 LHR777 : Thanks for answering my question. perhaps they should be? No Greg, I wasn't being negative or 'suspicious', I was merely concerned for their safety,
59 Hazmat : IT'S ALSO A HUGE VIOLATION OF UNION REGULATIONS ! Delta pilots are ALPA and they know better than to encroach on another work group's job description
60 WNCrew : Thank you for saying that, some people can't, or refuse to, see beyond the end of their own nose. We live in a society where everyone NEEDS recogniti
61 UAL777UK : Whilst I Commend these people for what they did to get the flight off the ground, I just wonder what would happen if say this girl had got injured on
62 Zippyjet : To our thread starter: Kudos and thanks for acknowledging their hard work and dedication in the torrid heat. We may not admit it, but when you work in
63 Sushka : Yeah I did it before too when we were in a hurry one time in JFK
64 Bucky707 : Wrong. There is nothing in our contract which prevents us from helping out in any area. Further, because the rest of the airline is non union there i
65 Tb727 : You know, that's the problem with this country, people are never willing to go above and beyond, many would rather stand by and watch because it's "n
66 Aauzou : All I can say is congrats to the Delta crew, maybe the crew was about to become illegal, haha Regards 760611
67 InnocuousFox : Yep... I was going to point this out. This has been a common part of WN culture since the beginning. The point is, "get it done". You will see it fro
68 AA787823 : I cannot believe they did not get MAJOR heat from the rampers union. If ANYONE at AA did that they would get a Form 1 so fast and be in the hot seat y
69 Richierich : While the cynical side of me wonders why it was necessary for the Captain, FO and gate agent to be on the ramp loading bags in the first place, I hav
70 Bucky707 : Only the pilots and dispatchers are union at Delta.
71 Post contains images Itsnotfinals : Not only are they not required they do not exist in the US. No airport uses those lime green jackets on the ramp and yet the safety of ground workers
72 LTBEWR : Perhaps too, this meant that their flight got out on time with the tight time windows at ATL, so didn't trigger other delays, or a domino effect for t
73 Post contains images DeltaGator : Well there isn't a ramper's union at DL so no heat other than the normal August sun in Georgia. Sure, let's fill out an assload of paperwork and wast
74 AirTran717 : Time for a break? Come on, was that really called for?
75 AirTran717 : You know? All this talk of union violations and such... it's all important. But sometimes teamwork and the sake of getting the job done is what shoul
76 AA787823 : A. It would be a no brainer, the company would not win this grievance, and it would be a wast of time going to arbitration. The union would win. B. T
77 AirTran717 : If that said workgroup isn't doing it, would you rather take a delay or leave on time. If they aren't doing their jobs, someone has to.
78 AirTran717 : I couldn't agree more and I WAS union with FL. We're all doing a job, as a team. This union "them and us" mentality makes me sick.... the unions shou
79 Indio66 : I am not surprised by this, Delta is a good airline that is gettting better and better. I have been pleasantly surprised by the quality of my Delta fl
80 DeltaGator : Well luckily there is no ramper's union at DL to worry about so the job got done and the plane was able to leave on time. And therein lies the proble
81 Post contains images Riyadhnurse : Excellent example of what all of us should be doing,no matter what our job description is.Good going Delta !
82 Contrails : I second that thought. If any DL management-types are reading this, those employees deserve a commendation. What a great picture.
83 Max Q : Well if they had been hurt 'helping out the company' I wonder what the company would have said if they could not operate that leg due to an injury ? S
84 Pope : Just to show that no good deed goes unpunished, it might also be a huge violation of the DOT's hazardous material transportation rules. If the pilots
85 LINATE : I have been flying DL very often lately and I must say I am very proud of their attitude towards customers. I have been so well treated by their emplo
86 Micstatic : I know somebody has already addressed your post. But I must say, it's attitudes like this that hurt good companies with good people. Kudos to that cr
87 CanadianNorth : Hats off to the crew. At Air North we often do this sort of thing, and I believe that it's makes a huge difference in an airline being a good one or a
88 DLPMMM : Sometimes being an obstructionist is not that cleaver either. For yourself and a few others that asked either explicitly or implicitly earlier, any i
89 Goldenshield : Delta is one of the few carriers that still transports HAZMAT knowingly, so, of course, the pilots know HAZMAT regulations. Anyhow, even if a carrier
90 AirTran717 : We all get yearly recurrent training.
91 FlyPNS1 : I have to give kudos to the crew for helping out. Not that this is all that uncommon. In the past, I often have seen ASA pilots doing this because of
92 Runga08 : Stupid union regulations. Not that Airlines are free of fault, but this is just another case of "How America Lost its Common Sense".
93 Post contains images Malaysia : They are probably just offloading and helping quickly to get the crew bags thats what most do. when they are in a hurry, so they come down and help ti
94 MD11Engineer : While I don't have a problem lending a hand in loading, fueling or even herding passengers to the arrival gate, I think in the case mentioned by JetJe
95 TheCol : Kudos to the crew members of that flight. They could of easily waited the delay out, like most do, and no one would have thought any less of them for
96 Pope : Look at 49 CFR Sect 172.702(a). Unless the training covers the specific job functions of cargo loading, the fact that generalized training was receiv
97 Goldenshield : If a captain has to sign and verify a NOTAC, then he better know how the hell HAZMAT is to be loaded.
98 LHR777 : How do you work that out? We're always hearing via A.net of various rampers in the US being killed in the line of duty, either by being run-over (hi-
99 Bicoastal : Oh, puke. There are United employees who go above and beyond the call of duty each and every day. And, there are Delta employees who wouldn't go abov
100 Max Q : I would not allow any of my crewmembers to do what they did. They are risking personal injury for which they would not be covered by insurance. I f yo
101 Aa757first : If I'm sitting in my tiny coach airplane seat, stuck in ATL on a (probably) hot airplane, I don't honestly don't care if union rules are being broken
102 Post contains images Whoopwhoop : and i might add that we are probably one of the only domestic carriers who still wear hats....very rare you will see one of us without it!
103 Jasond : Indeed well done for their attitude and commitment, problem is that's NOT the way to do it. They did it because the felt they had to which is fantast
104 Hazmat : Here's a few questions for thought for all you "arm chair" team work cheerleaders- How many of you actually work for an airline? I do. With that in mi
105 Jasond : I'm pretty sure the crew who were loading the aircraft were fairly competent with all of the above especially the 1st, 3rd and 4th point, as for the
106 AirTran717 : Crew bags are stored in the cabin.
107 AirTran717 : Blah Blah Blah... I worked for an airline for 8 years... having done just about every role in airside... as a unionized Flight Attendant... IT'S CALL
108 AirTran717 : Delaying a flight because of union rules is selfish too. We can't do that, it's against the union. So, now, you have inconvenienced all your pax and c
109 Itsnotfinals : yes they would be 100% covered. If an injury happens in a workplace while working then anyone doing anything there is covered under worker's comp. ni
110 InnocuousFox : Unions, regardless of industry, are currently one of the most dangerous threats to our economy and freedoms. However, I pay my airfare to YOUR compan
111 Tozairport : I wish you would. It would be 100% worth the money. Airline travel in the US is the safest mode of transportation available in the world. Did you eve
112 AirTran717 : Unions are there to protect the employees, since most carriers can and do abuse their employees any way they can. But now unions have become the catch
113 Kmh1956 : For this reason (and too many others to mention) I will never EVER join a union. Unions have managed to kill the spirit of teamwork anywhere they hav
114 Post contains images Tozairport : True enough, and certainly unions aren't perfect, but they certainly aren't responsible for the downfall of America. You can thank the republicans fo
115 AA 777 : Major Kudos to these DL pilots. Its things like this that people will remember. Sadly AA787823 is 100% correct. I believe AA has a internal slogan of
116 Tozairport : Why is it, do you think, that the "lazy union rampers" (not your quote, I know, but others on the board have intimated this) would throw a fit becaus
117 Itsnotfinals : They understand the loading and weight and balance requirments better than most rampers. This argument is getting thin in this thread.
118 Tozairport : The safety aspect of this has nothing to do with weight and balance. The safety aspect has everything to do with their own personal safety with regar
119 Itsnotfinals : Gee I worked line service for 3 years in college without any of that and so did thousands of other people. I guess I just got really lucky! Ironicall
120 LHR777 : No, really? Perhaps the US should invest in some safe rail infrastructure then? Nice one-word answer. Could you please provide a one-line link to tho
121 Hazmat : Kmh1956 We union members pray you DO NOT ever join a union! BTW, union members may have "killed the spirit of teamwork" but I suspect that many union
122 Kmh1956 : No, I've never belonged to the union....but have worked alongside unionized workers for years, both here and in the UK, and I stand by what I said. I
123 Post contains links Itsnotfinals : There are over 54,000 total flights a day in the US. if less than 1/2 of these flights in the US are part 121/135 that is over 6.0 million flights. t
124 Kmh1956 : Call it ignorance if that's what makes you happy. I prefer to be in a job where everybody works together for the good of the company, without having
125 Tozairport : And I prefer to be in a job where management does not have the power to make me do something unsafe or else risk losing my job. You generalize all un
126 Itsnotfinals : So now management wants 130 million dollar planes to crash and payout tens of million of liability claims, and apparently they also don't have any hu
127 Kmh1956 : Admittedly, I know very little about airline unions nor would I profess to know anything about whether or not they've done any good or not. What I do
128 Post contains images Itsnotfinals : I know a UA pilot that explained the normal operation now to protest their pay is to "dirty up the plane" as soon before landing as possible and add
129 Thering : Things like that makes them far the best US carrier!
130 AirMike2 : I just flew DL yesterday and was surprized. There was a seat-back entertainment unit, the flights were on time and they offered food that you didn't h
131 Tozairport : That was back in the 1920's, and they were carrying the mail, although the way you put it is fairly accurate. They would care about the cost of the h
132 Itsnotfinals : wow, you can remember the 20's? Today we have OSHA and massive amounts of laws, Unions are not needed for safety for the vast majority of airlines in
133 Jhooper : Overall, I really like Delta. They are most professional. That's about to change. "Buy on board" is coming back!
134 Max Q : Interesting, and, as usual on this forum, contentious opinions written by some who have no idea what they are talking about. No one has yet answered m
135 Post contains images Jasond : In Australia I have been a labour / union voter and supporter as a result of my working class roots all my working life and for that reason I have re
136 Itsnotfinals : Since when is lifting a bag being a hero? Yes you would TOTALLY be covered by workers (Not workMANS) compensation if while on duty you were injured.
137 Post contains images Tozairport : I have been asking the same thing yet the best response anybody can come up with is a sarcastic one liner. My whole point from the beginning was that
138 Max Q : I see my attempt at humour has gone right over your head. I will try to dumb it down enough for you ! I used the word 'hero' implying these pilots tho
139 Itsnotfinals : Did you ever stop to think that nobody agrees with you that lifting a few bags onto a belt loader is not dangerous? The reason no one is agreeing wit
140 Mir : One question I have: While the captain and FO were out loading bags, who was minding the cockpit? It's good to help out, but I would certainly leave o
141 Itsnotfinals : the company communicates via ACARS not radio normally, also while at the gate there is no requirment for a pilot to be on the flight deck, only that
142 Post contains images WhoopWhoop : No one. Just like any other time the airplane is sitting at the dept gate and the crew is perhaps enroute from a different gate while folks are alrea
143 Jasond : Which has still failed to answer, or suggest a possible explanation for: Where were the people who were supposed to be doing the loading?
144 Tozairport : If nobody is you, then I guess you are right. Do you work for DL? I am honestly curious, because I do not but what you just said is not the way it is
145 GoBoeing : I do not know about Delta but a lot of companies would be calling the crew on the operations frequency while it is still at the gate.
146 GoBoeing : The loading of the bags is not as dangerous as simply being on the ramp. Yes, a pilot will do a walkaround inspection of the airplane but that is it.
147 AirTran717 : Every airline employee that works airside is required to lift at least a 50lb bag... Pilots, flight attendants and gate agents, etc. The rampers I be
148 Itsnotfinals : Why would you say something about ACARS on the belt loader? that will be the day! Dispatch sends all flight plan and other related Info via ACARS, al
149 GoBoeing : I guess you guys just don't get it. The pilots and flight attendants and gate agents do not have in their job description: - Lift bags from ramp onto
150 Itsnotfinals : You would be hard pressed to prove a worker's comp claim would not be paid in this case, in fact, try to find a denied claim and post it here. Get ov
151 Mike89406 : You shoudn't be doing much of anything if you can't lift 50 lbs as a adult male, and should consider getting in to some minimal physcial fitness prog
152 Mike89406 : For those of you saying it is irresponsible to help load those bags maybe it was by the rules however there are a lot of different jobs in which peopl
153 GoBoeing : Where does that come into play? What if a pilot has a bad back but they can lift 100 pounds? Should they go out onto the ramp and lift a hundred heav
154 Itsnotfinals : Well you are entitled to your opinion. Thankfully these pilots weren't so afraid of life as to give a hand to fellow employees. Enjoy your piloting c
155 Post contains images Tozairport : You're not going to reach him, he's too far gone. I bet we soon see a thread on A.net giving pilots kudos for dumping the lavs and fueling the airpla
156 GoBoeing : I am not "too far gone." I have been asked by rampers to not load "their" bags on one occasion. All I was going to do was pick up one that fell off th
157 Tozairport : Oops! Sorry for the misunderstanding - I was definitely not talking about you, I was talking about the guy who is always on "finals". I'm on board wi
158 GoBoeing : Hey no problem. When I read it again, it went through my head the way you intended it to. I figured another pilot would understand the point I tried
159 Post contains images Itsnotfinals : I am a pilot too, and I worked ramp and I am on Final hence my name Itsnotfinals, you guys enjoy your union and keep wondering why your airline can't
160 DALjr : I have had pilots try to help us load bags while they were doing their walkaround. In this case it could just be that the ramp had enough people and
161 GoBoeing : My union is what tries to keep the industry safe since the FAA does not do enough on its own.
162 Post contains images Tozairport : Let's see... let me guess... Can't be WN, those guys have a union. Out of PHX... Maybe ValueJet?? Mesa?? No, they're ALPA. So which scab-in-training
163 AirTran717 : Sorry to burst your bubble, but if you're talking about ValuJet... they don't exist anymore... if now FL or AirTran.
164 Post contains images Itsnotfinals : You better see your chiropractor, that chip on your shoulder is throwing off your balance for sure. ALPA is not so great, your union isn't as good as
165 FlyDeltaJets87 : I think I'm gonna print out this picture and place it on the employee wall at work (I work at restaurant). All too often, employees around there use t
166 InnocuousFox : I can't believe you said this in an open forum. Here's a tidbit to chew on. If your company's break-even load factor is X% that translates into X pas
167 Itsnotfinals : And yet Tozairport is asking above if I fly for ValueJet (an airline that hasn't been around for quite sometime, Airtran anyone?). He also claims tha
168 Tozairport : The Valuejet comment was tongue and cheek sarcasm - lost on you. Your assertion about the CAT III claim is not only an outright lie but also complete
169 AirTran717 : Tongue-in-cheek humor is lost on a lot of people... especially those to which it was directed in most cases... and though I was not one of them. Havin
170 Tozairport : Valuejet (the airline, not it's employees) is the classic aviation example of how incompetent management combined with a blind FAA can hurt or kill go
171 AirTran717 : I still fail to see your point. There can't be an airline without its employees. Besides you still show your lack of knowledge with the VJ topic. VJ
172 Itsnotfinals : you should maybe take and english class, if the name is it's NOT finals, would I use that term. I don't use a PC based fight simulator but something
173 Rwy04LGA : That's more than likely the case. It takes at least 2 to work a bin, one to slide the luggage to the other one to stack.
174 Aogdesk : That kind of teamwork, which costs $0 to the company is worth more than millions of $$ spent on advertising campaigns and overpromises of customer ser
175 Max Q : 'Its not finals' You show your ingnorance with every post you make. Are you a professional pilot ? I doubt it, whatever job you do, do you think you s
176 Aogdesk : Oh geez.....you sound like a personal injury attorney. Life is full of risks. This is a team sport and everyone has to step up to the plate every onc
177 Positiverate : You have to be "qualified" to throw bags? No disrespect intended, but it isn't like a ramper jumped in to shoot an ILS to minimums... Poor judgement
178 Tozairport : AirTran and onfinals: God, I had hoped this thread had died because it weas going nowhere... Just tell me this. Look again at the picture and tell me
179 Positiverate : Why yes....yes she is. Got it. We won't count on you in an IROP to come down from the cockpit (if you are in fact a pilot) and help out if need be. R
180 Wowpeter : Just out of curiosity, is there not a requirements in the US to have at least 1 pilots in the cockpit when there's passenger onboard the aircraft?
181 Tom12 : Ain't you a stick in the mud. Kudos to the crew, definetly a good service. Tom
182 Tozairport : sigh.... My point in this whole thing has nothing to do with teamwork or IROP's or whatever. When I worked on the ramp I had steel toed shoes, knee p
183 Positiverate : Like I said, there's two kinds of employees: those who do just enough, and those who go above and beyond. We know which one you are. I know which emp
184 Post contains images Aogdesk : Let me rosin up my violin bow while you pitch your melancholy rant....wow..... Yes, you can get a booboo if you drop something on your toe. You can a
185 Tozairport : No, I wouldn't do that. We are talking here about opposing ideas. I would never do something that would threaten someone else's career. It seems you
186 Tozairport : OK, fine. One other thing. The pilots are on a tight connection. The FA's are there, the pax are all boarded. What are YOU going to do as a team play
187 AirTran717 : Yeah, but the big difference here is that it doesn't require specialized college education or military training or flight school to throw bags around
188 AirTran717 : And as I said waaay up there somewhere... Every work group on airside, and every employee within said work groups get the same basic hazmat training.
189 Itsnotfinals : Are you the guy that opens a door for a woman then asks her for a dollar for "doing someone else's work"? No, only all that flight attendants are on
190 Post contains images Positiverate : I nor anyone from my family is employed by Delta Air Lines. As I said in an earlier posting, you have to be "qualified" to throw bags? You do have to
191 N270ft : IMO this is why Delta has something that no other airline has at the moment. It is attititudes like this that will bring customers back. People can sa
192 Itsnotfinals : [quote=Max Q,reply=175]'Its not finals' So helping others is "not professional" now. I'll try to incorporate that into my work habits. LOL[Edited 2007
193 InnocuousFox : Unless, of course, you consider it your job to help out your company. (In this case, by departing as quickly as possible.) Also, do you think that yo
194 Max Q : Actually, on the best 'teams' everyone does THEIR job..
195 Aogdesk : And in life (real life that is, not your utopian state of perpetual bliss), everybody needs a hand once in a while, and everyone lends a hand once in
196 Post contains links Itsnotfinals : I though teams worked together? Encyclopedia defintion: http://www.reference.com/ "A team comprises a group of people linked in a common purpose. Tea
197 Tozairport : OK, great. So how is the team going to help me? If i risk my health and throw bags, where is the reciprocal? See, this whole thread is not about team
198 Evan767 : Leave it up to a bunch of A.netters to turn a silly argument into a 200 post bitchfest.
199 Lono : All this talk about unions "ALPA"... and non union DL gate agents (Same rate of pay as the rampers)... we forget one thing.... DL does not have enough
200 AirTran717 : ... And CAN do everyone else's as well... it's called cross training. Sure, do your own job, but when needed, you can help do someone else's if thing
201 AirTran717 : Sums up the American philosophy of "it's all about me". I know lots of pilots. Many of them are very good personal friends. And none of which I ever
202 AirTran717 : If you're so afraid, Toz, of getting hurt throwing a bag in the belly... submit, if you will, what's the difference in that and pulling a muscle putti
203 AirTran717 : This thread just goes to show that no matter how good a job someone does, or how much farther above the bar someone goes, it's never good enough and t
204 Positiverate : And you know this how?
205 Tozairport : As is the A.net norm, you didn't read my whole post or any of my previous posts. I have said that I have no problem grabbing a stroller from the ramp
206 AirTran717 : I really didn't have to read it all , though I did. The one, lone comment says it all. And no one says for you to go back down to the ramp. No one. I
207 Positiverate : It is? It actually says in your job description "carry your own bags"? Well put.
208 Tozairport : Again, you either didn't read or comprehend my post. I specifically said that I help out where I can, but that I won't jeopardize my personal safety
209 Panamair : OK, I did look at their on-time stats and relative to pretty much all of their legacy peers, they are tops...so by your logic you mean to tell me tha
210 Aogdesk : Tozairport.......I'm going to go out on a limb here, but I think I'm headed in the right direction. From your age that you have listed in your profile
211 AirTran717 : Well, I don't know about the company YOU work for, but with FL in ATL... a GSC is required for every 4 gates. And a GSC doesn't necessarily have to b
212 Positiverate : I didn't write the post you referenced. I didn't write the post you referenced. Lost in all this are the details of the delay. According to Steve Dic
213 AirTran717 : Well, TOZ, you do have an American flag next to your username. That would indicate to just about anyone that you are American, right? So, it's really
214 FlyPNS1 : Yes. Almost all the legacies have chopped away at the number of people on the ramp. Not to mention the fact that paycuts/benefit cuts have increased
215 Post contains images Tozairport : I turn 36 next month, I guess I'll have to change my profile then. I never called the DL pilots foolish or reckless. I actually commended them for th
216 AirTran717 : I get that TOZ, I really do. But you stand as good a chance of that in your own driveway, putting your bag in your own vehicle. That was my point. I
217 Max Q : As someone rightly pointed out already , this has become a moronic thread. Allo of you that support these pilots 'helping out' have just resorted to o
218 AirTran717 : And, it's been pointed out that one guy's buddy ended his career by handling HIS OWN bag. So, what's really irrelavant here? As I said before... stop
219 Positiverate : And the Delta Professionals stuck to their jobs by working to turn a negative into a positive, and pitching in to help their teammates get the flight
220 Post contains images Aogdesk : Its called "calculated risk". It's why we don't all wrap ourselves in a dozen layers of bubble wrap when we leave the house because "ya never know WHA
221 Lono : I am ex DL and my former co workers who are still there tell me" this is how" Nope just DL.... don't know anything about those others....
222 AirTran717 : Technically, we cannot do it for them. We may assist them, only. I can't speak for pilot training, but that's what we were trained as flight attendan
223 AirTran717 : And.... last time I checked, it takes everyone in the company, working together, to get a flight off the gate... There is no I in team. "I can't help
224 Post contains images Tozairport : There are 2 pilots in the pic, one to the left of the CS agent with his back turned and one to the right of the CS agent. This was discussed earlier
225 Positiverate : According to Steve Dickson's code-a-phone (1-800-DAL-FLYY) both pilots went down to help out. It has EVERYTHING to do with the post at hand. You're p
226 AirTran717 : Yup. My mistake. It's just been drug on sooo long, I forgot that detail. So I pose this: The ramp is so dangerous that only ramp certified employees
227 Tozairport : No, that doesn't make any sense. There is a big difference, however, to performing a walk-around and loading bags End of story (although somehow I do
228 AirTran717 : The argument really has run its course. You bore me with the one-sided argument anyway. I'm done with this thread.
229 Kmh1956 : I just checked in here to see what the sitch was with this thread....and I cannot believe that the same argument has been going on for so many days no
230 NEMA : I really must try and get a Delta internal flight next time i visit the US
231 Positiverate : And that about sums it up. Good work.
232 Kmh1956 : Thank you. Maybe now the mods will lock the bugger.
233 Max Q : Too often, we enjoy the comfort of opinion without the comfort of knowledge, or thought.
234 AirTran717 : Quite right. If most people actually knew as much as they'd like everyone to think they knew...
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