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Luggage Theft Problems?  
User currently offlineGoAllegheny From United States of America, joined Nov 2000, 340 posts, RR: 0
Posted (6 years 11 months 1 week 6 days 16 hours ago) and read 1878 times:

So, last night I was standing around United baggage claim area #11 at O'Hare at midnight waiting for my bags from Denver, when I noticed the many unclaimed bags in piles between the luggage areas and in the unlocked baggage storage areas. I am sure that there were hundreds of bags in the entire baggage claim area, probably some from people who were bumped from flights, and whatever.

Anyone from the street could have walked right into the claim area, picked up a few bags from the piles or in the unlocked storage areas, and walked right back out. There was no one maintaining security over the bags or otherwise limiting access.

Apart from simply posting this fact to express my general amazement at this condition, I would like to know if this is a common occurrence or not?

Thanks.

12 replies: All unread, jump to last
 
User currently offlineAAJFKSJUBKLYN From United States of America, joined Jul 2007, 901 posts, RR: 1
Reply 1, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 1872 times:

I have witnessed this in just about every airport...especially NYC airports and SJU and MIA.

User currently offlineUnited_Fan From United States of America, joined Nov 2000, 7446 posts, RR: 7
Reply 2, posted (6 years 11 months 1 week 6 days 15 hours ago) and read 1818 times:

I know LAS and LAX used to check baggage claim #'s when you left the area to go outside,but not anymore...


'Empathy was yesterday...Today, you're wasting my Mother-F'ing time' - Heat.
User currently offlineCgagn From Canada, joined Sep 2003, 345 posts, RR: 0
Reply 3, posted (6 years 11 months 1 week 6 days 5 hours ago) and read 1677 times:

My sister just flew from YXE to JNB through YYC and LHR. It was a tight connection in YYC and her suitcase didnt make it, but it arrived in JNB 24 hours after she did. Somewhere during the trip, someone stole some electronics from her suitcase including her cell phone charger and ipod charger, and her alarm clock. No big deal as the stolen items weren't worth much, but still, someone must have opened it up and taken what they thought they could sell. Thank goodness she took her laptop onboard with her. I'm assuming it was a ramper or x-ray security person since they didn't take the whole suitcase, just opened it and took a few things from inside. It makes me mad!!

C-GAGN



Widebodies flown on: A330-300,A340-300,A380-800,747-400,767-200ER,767-300ER,777-200A,777-200ER,777-200LR,777-300ER
User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 4, posted (6 years 11 months 1 week 6 days 5 hours ago) and read 1658 times:

Quoting GoAllegheny (Thread starter):
Apart from simply posting this fact to express my general amazement at this condition, I would like to know if this is a common occurrence or not?

Depending on the situation at the airport you can basically find that at every airport in the world. I have seen it at ZRH,VIE,MUC and many more however it is in the arrivals hall and so not accessible to the public.

Quoting Cgagn (Reply 3):
Thank goodness she took her laptop onboard with her.

Working in the Lost & Found and Claims Dept now for some years I can only advise everybody not to check-in any items like lap tops etc since a lot of airlines will not compensate you since it is a valuable as well as a fragile item. Some airlines will not give you a compensation for the charger since they are electronic equipment.  Smile


User currently offlineDstc47 From Ireland, joined Sep 1999, 1461 posts, RR: 3
Reply 5, posted (6 years 11 months 1 week 6 days 2 hours ago) and read 1592 times:

The difference in Europe is that unticketed persons off the street do not usually have access to the baggage hall, while the USA with all their obsession with "airline security" still allow free access to baggage carousels in many airports. Baggage halls are almost invaribly only for passengers and staff.

(Nothing much to stop you walking in and adding something inappropriate to the pile either in some places, as if you had taken the wrong bag and were just returning it - no checks or bag scans here)

OK you may get a different, and a better class of airport baggage thief in Europe, one with a flight ticket, a ramp pass or an airline job, but not "walk-in" criminals very much.


User currently offlineUPPERDECKFAN From Spain, joined Jun 2007, 992 posts, RR: 1
Reply 6, posted (6 years 11 months 1 week 6 days 1 hour ago) and read 1553 times:

It gets even worse with the practice of sending your bags on a different flights, it has happened several times to me when connecting on AA from Europe,

For example, when flying MAD-ORD-LAX they sent my bag on a much earlier AA ORD-LAX and when I got to the carrousel at LAX my bag was on the pile where anybody can get it.

When it happens to you first time you waste your time waiting 'til the carrousel from your flight goes empty, then you get stressed thinking your bags didn't make it, to finally find out they have been there for hours when you claim for them at the airline counter.

Quoting Dstc47 (Reply 5):
The difference in Europe is that unticketed persons off the street do not usually have access to the baggage hall, while the USA with all their obsession with "airline security" still allow free access to baggage carousels in many airports. Baggage halls are almost invaribly only for passengers and staff.

Very good comment, here in Spain access to baggage claim areas is restricted in every airport no matter whether it's domestic or international.



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User currently offlineN383PA From United Kingdom, joined Aug 2007, 104 posts, RR: 0
Reply 7, posted (6 years 11 months 1 week 6 days 1 hour ago) and read 1541 times:

RE: C-GAGN


Unfortunately that is too comon in the industry. A lot of airline/handling agent staff just help them selves to items out of passengers bags. In a lot of cases the airline cant do anything about it as CCTV cameras are not allowed in the baggage areas of airports.If they (airline/airport) try to install one the staff are threatening with strike or court cases for violating there civil liberties. Anyhow I have to agree, its always the same the bad boy always wins! so much with civil liberty.I think JNB is one of the worst airports, however you find this on a lot of other airports where you wont expect it.


User currently offlineVgnAtl747 From United States of America, joined Apr 2001, 1513 posts, RR: 2
Reply 8, posted (6 years 11 months 1 week 6 days 1 hour ago) and read 1526 times:

Quoting Dstc47 (Reply 5):
(Nothing much to stop you walking in and adding something inappropriate to the pile either in some places, as if you had taken the wrong bag and were just returning it - no checks or bag scans here)

Once a bag has left the secured area, ie: baggage claim, it must be re-screened by TSA prior to being expedited onboard an aircraft. Standard procedure for handling of mishandled luggage in the USA.



Work Hard. Fly Right. Continental Airlines
User currently offlineTennis69 From Qatar, joined Apr 2007, 399 posts, RR: 0
Reply 9, posted (6 years 11 months 1 week 6 days ago) and read 1508 times:
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I have been to 22 different airports in China and in each and every one they compare the # on your checked luggage to your baggage claim receipt before you can leave the baggage claim area .

It can be done.


User currently offlineDstc47 From Ireland, joined Sep 1999, 1461 posts, RR: 3
Reply 10, posted (6 years 11 months 1 week 6 days ago) and read 1459 times:

" Once a bag has left the secured area, ie: baggage claim, it must be re-screened by TSA prior to being expedited onboard an aircraft. Standard procedure for handling of mishandled luggage in the USA."


I know that VgnATL 747, and it was not the point I was making. The terrorist may not seek to strike aboard the aircraft, but in the airport itself.

Simply that with unsupervised baggage delivery in public areas, little or nothing would stop anyone adding to the pile of delivered or unclaimed baggage an unscreened bag, with contents which might be intended to explode.


User currently offlineManu From Canada, joined Dec 2004, 406 posts, RR: 7
Reply 11, posted (6 years 11 months 1 week 5 days 23 hours ago) and read 1454 times:

For all of those airline employees that complain about people ramming big bags on board the aircraft's overhead bins need to just read this. I cannot afford to lose baggage on a business trip and must take everything on board with me.

User currently offlineUPPERDECKFAN From Spain, joined Jun 2007, 992 posts, RR: 1
Reply 12, posted (6 years 11 months 1 week 5 days 23 hours ago) and read 1449 times:

Quoting Tennis69 (Reply 10):
I have been to 22 different airports in China and in each and every one they compare the # on your checked luggage to your baggage claim receipt before you can leave the baggage claim area .

It's the same on most LatAm countries, even baggage claim access is restricted they also check the tag number



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