ASTROJET707 From United States of America, joined Feb 2004, 299 posts, RR: 5 Posted (7 years 1 week 5 days 1 hour ago) and read 2035 times:
I booked an award via CO/ONEPASS on AF. During the booking process there was a misunderstanding and I was issued a different award than what I had requested.
I asked for F on AF, LAX-CDG-LAX and thought I was given the award. On calling AF to select seats I was told it was in C. CO confimred it was in C and that "they" do not issue awards in F on AF. Not a problem. If I am gonna fly in C, I can do it ouit of IAH, no need to fly to LAX.
I would really like to fly IAH-CDG-IAH on AF or IAH-AMS-BOD-AMS-IAH on KL. Last week I called looking for 100k mile business callas award and was told the "allocated seats" were not loaded i nto the system yet. When would be the best time to call for this award? I do not want to wait too long and have zero avialbility. Thanks very much.