777fan From United States of America, joined Jan 2006, 2544 posts, RR: 2
Reply 1, posted (7 years 8 months 1 week 2 days 13 hours ago) and read 1972 times:
Hmmm, revenue is up, but what about profits?! Oh yeah, and is passenger satisfaction up, too?! I, for one am happy that they're doing "well", but would like to see some of their success translate into friendlier service that at least doesn't feel as cheap as it does now.