777fan From United States of America, joined Jan 2006, 2534 posts, RR: 2
Reply 1, posted (7 years 5 months 1 week 6 days 16 hours ago) and read 1877 times:
Hmmm, revenue is up, but what about profits?! Oh yeah, and is passenger satisfaction up, too?! I, for one am happy that they're doing "well", but would like to see some of their success translate into friendlier service that at least doesn't feel as cheap as it does now.