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Question About AA Schedule Change  
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19097 posts, RR: 53
Posted (6 years 6 months 2 weeks 8 hours ago) and read 1918 times:

In Dec I'll be flying SFO-LAX-GDL. SFO-LAX will be with AA and LAX-GDL with MX. I'll have to change terminals, etc., at LAX for my connecting flight.

AA changed the the timings of my SFO-LAX flight. I've just received notification of this change. One part of it stated:

"Please check your departure/arrival gate information prior to arriving at the airport. Should you need to change your reservation, please call + 44 207 365 0777 and refer to the above record locator."

I'll have under 1 1/2 hours to connect between the terminals and airlines.

Do you think I'd be able to change my SFO-LAX flight to an earlier flight without penalty? I'd like to have some idea before ringing them.

Thanks.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
8 replies: All unread, jump to last
 
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 9
Reply 1, posted (6 years 6 months 2 weeks 7 hours ago) and read 1918 times:

I have been in this situation many times before, and without exception, every time the computer has changed my schedule not to my liking, the airline has changed it to what I requested.

HP, AA, UA, and US have all changed schedules on me, and in some cases, just like you, I had too little time to connect, or they sent me back WAY earlier than I could deal with. I called, explained that the computer made the switch, and "could I please have these flights instead?" Absolutely no problem.

With AA to MX, you should have an easy walk from T4 to the TBIT. If you switch to an earlier flight SFO-LAX, you'll be just fine. Have a great trip!!



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3697 posts, RR: 28
Reply 2, posted (6 years 6 months 2 weeks 1 hour ago) and read 1918 times:

Absolutely you can change with no penalty! The only thing I've found with AA was they needed availability in the booking class (as opposed to cabin) that I was originally booked in. When I've had changes with UA, BD and US no such issue.

Just make sure you utter the term 'involuntary reschedule' and you'll be fine. If you booked through an online TA just call the airline. I've had invol. reschedules on Expedia bookings and they said I'd have to call the airline.

My suggestion, pretty obviously really, do a little research and make sure you have the flights of your choice ready when you call up. Agents are usually very grateful for this.

Have a good trip!



"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineCkfred From United States of America, joined Apr 2001, 5064 posts, RR: 1
Reply 3, posted (6 years 6 months 2 weeks ago) and read 1918 times:

I booked a trip for my family, ORD-PHX-ORD. AA did a schedule change and pushed back the return flight by 45 minutes, which meant that we would be getting home rather late with a 4-year old. I had no trouble changing the return flight to an earlier one.

User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19097 posts, RR: 53
Reply 4, posted (6 years 6 months 1 week 4 days 14 hours ago) and read 1918 times:

Thanks for your help.

Just phoned up AA UK and told them about how my SFO-LAX flight was “involuntarily rescheduled” and that I’d now only have 1 ½ hours to connect between terminals, possibility having to get my onward ticket for LAX-GDL, etc. The lady said that I’d have to pay a £9 fee for the fare difference and a £50+ change fee. I decided against changing my booking.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineAlexPorter From , joined Dec 1969, posts, RR:
Reply 5, posted (6 years 6 months 1 week 4 days 14 hours ago) and read 1918 times:

Quoting Pe@rson (Reply 4):
Just phoned up AA UK and told them about how my SFO-LAX flight was “involuntarily rescheduled” and that I’d now only have 1 ½ hours to connect between terminals, possibility having to get my onward ticket for LAX-GDL, etc. The lady said that I’d have to pay a £9 fee for the fare difference and a £50+ change fee. I decided against changing my booking.

Ugh. Did you try changing it through the website? At least I know with NW, if the schedule is changed by enough time (I can't remember the cut-off exactly) it specifically says online that you can change it for free. How much did the schedule change? If it isn't a whole lot then they might not let you change it for free, but if it was pretty significant they should really let you change it. It might even be worth calling the number again and try to get a different person on the phone. Maybe do the whole repeatedly ask for managers/supervisors until you get results trick.


User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19097 posts, RR: 53
Reply 6, posted (6 years 6 months 1 week 4 days 13 hours ago) and read 1918 times:

Thanks Alex.

It only went forward 30 minutes, but it could be the difference between connecting and missing my connection. But I'll probably just stick with it now.

When I arrive at LAX from SFO with AA, I’ll have to proceed to TBIT to get my connecting MX flight to GDL. This MX flight is an AA code share. If I have a checked bag will it automatically go to the MX flight, or will I have to collect it before proceeding to the TBIT terminal? And when I check in at SFO, will I get my boarding pass for my LAX-GDL flight?

Thanks.  

[Edited 2007-10-08 07:40:26]


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineJasYHZ From Canada, joined Sep 2005, 175 posts, RR: 0
Reply 7, posted (6 years 6 months 1 week 4 days 13 hours ago) and read 1918 times:

I just had the same thing happen on a YHZ-JFK-MIA flight this January. My YHZ-JFK flight had a revised departure time - 5 minutes later than the original. Thusly it made an illegal connection in JFK so they rebooked me YHZ-JFK and then LGA-MIA. I called AA and explained that there was an involuntary sked change and could she re-book me on the next non-stop JFK-MIA instead of having to schlep my stuff to another airport. No problem at all and even offered to check my return flights to see if there were any major changes there too. Very helpful. So now instead of a 40 minute connection in JFK I have almost 4 hours - not the BEST connection but it gets me into MIA the same time as a routing like JFK-DCA-MIA or JFK-IAD-MIA...

JasYHZ



"That's it! You just made the list!"
User currently offlineCubsrule From United States of America, joined May 2004, 22299 posts, RR: 20
Reply 8, posted (6 years 6 months 1 week 4 days 10 hours ago) and read 1918 times:

Quoting Pe@rson (Reply 6):
If I have a checked bag will it automatically go to the MX flight, or will I have to collect it before proceeding to the TBIT terminal? And when I check in at SFO, will I get my boarding pass for my LAX-GDL flight?

The bag will certainly be transfered. I'm not sure about the B.P., however.



I can't decide whether I miss the tulip or the bowling shoe more
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