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AA Seat Designer: "It's All About Chasing Inches"  
User currently offlineUSADreamliner From , joined Dec 1969, posts, RR:
Posted (6 years 9 months 3 weeks 3 days 15 hours ago) and read 7037 times:

Mr. Jim Haden is the head of American Airlines cabin design.
He worked for Braniff International, Continental, Northwest and American.
His team is working now on the new AA 737 interiors and on the 757 (wich will debut new seats in 2008).



Interesting article from The Dallas News:

Mr. Hadden, the head of American's cabin design, isn't in charge of how many seats are crammed onboard; he just has to figure out how to make them as comfortable as possible.

The swiveling, lie-flat seating and workspace pods were American's answer to British Airways' luxe first-class seating. They took five years and $1 million in mock-up designs to develop.
"One million dollars is a lot of money – but not if you make a big mistake".


http://www.dallasnews.com/sharedcont...ies/100907dnbushadden.35ac443.html

14 replies: All unread, jump to last
 
User currently offlineCommavia From United States of America, joined Apr 2005, 11432 posts, RR: 61
Reply 1, posted (6 years 9 months 3 weeks 3 days 15 hours ago) and read 6982 times:

Now the attention is turning to the coach cabin for American's fleet of 737s – whose seats haven't been updated since 1990 – and its 757s, which will debut new seats at the end of 2008.

I love it when journalists try and report on airlines. AA's 737s weren't even put into service until March 1999, and yet somehow, amazingly, their cabins date to almost a decade earlier! Classic!


User currently offlinePRAirbus From Puerto Rico, joined Apr 2005, 1129 posts, RR: 1
Reply 2, posted (6 years 9 months 3 weeks 3 days 15 hours ago) and read 6834 times:

New seats, new interiors, new beverage carts when will AA invest on sprucing up its employees look? Their uniforms are old, mismatching and ugly...most major airlines are investing on that too.

User currently offlineAnalog From United States of America, joined Jul 2006, 1900 posts, RR: 1
Reply 3, posted (6 years 9 months 3 weeks 3 days 14 hours ago) and read 6717 times:

Quoting Commavia (Reply 1):

I love it when journalists try and report on airlines. AA's 737s weren't even put into service until March 1999, and yet somehow, amazingly, their cabins date to almost a decade earlier! Classic!

The seat design (the seats themselves?) could date from before 1999, even if they were not installed on 737s.


User currently offlineUSADreamliner From , joined Dec 1969, posts, RR:
Reply 4, posted (6 years 9 months 3 weeks 3 days 13 hours ago) and read 6519 times:

Quoting Analog (Reply 3):
The seat design (the seats themselves?) could date from before 1999, even if they were not installed on 737s.

Yo are right. any idea if the measures of the MD's seats are the same as in the 737 ?


User currently offlineAnalog From United States of America, joined Jul 2006, 1900 posts, RR: 1
Reply 5, posted (6 years 9 months 3 weeks 3 days 12 hours ago) and read 6472 times:

Quoting USADreamliner (Reply 4):

Yo are right. any idea if the measures of the MD's seats are the same as in the 737 ?

They seem to be wider (if seatguru is to be believed). However, the 727 and 757 seats could easily be the same as the 737.


User currently offlineKnope2001 From United States of America, joined May 2005, 2873 posts, RR: 30
Reply 6, posted (6 years 9 months 3 weeks 3 days 11 hours ago) and read 6257 times:

Could they be the same basic seat design from the AirCal acquisition? They got 737-300's back then

User currently offlineElmoTheHobo From United States of America, joined Aug 2006, 1536 posts, RR: 1
Reply 7, posted (6 years 9 months 3 weeks 3 days 10 hours ago) and read 6133 times:

Quoting Analog (Reply 5):
Could they be the same basic seat design from the AirCal acquisition? They got 737-300's back then

No. AA's 737-800s were delivered with the new interiors. They have the nicer seats with headrests (like the MD-80s, 767s, AB6 and 777s) IIRC few if any had the 727/757 Y seats.


User currently offlineSkyguy From United States of America, joined Feb 2004, 480 posts, RR: 0
Reply 8, posted (6 years 9 months 3 weeks 3 days 9 hours ago) and read 6133 times:

Quoting PRAirbus (Reply 2):
when will AA invest on sprucing up its employees look? Their uniforms are old, mismatching and ugly...most major airlines are investing on that too.

As far as priorities go I could not care too much about looks, but how about sprucing up the employees themselves?? Paying a little more in wages and hiring better qualified candidates and providing more thorough and rigouros training will go a very long way to improving AA's product. Unfortunately, as the old saying goes, "pay peanuts and you will get monkeys" is true! They can tinker with the seats as much as they like and spruce up whatever it is they feel like but unless there is noticeble enhancement in the quality of due attention and service provided by customer-facing employees, then all these efforts are largely wasted, these measures alone will not win new customers.



"Those who talk, do not know, and those who know, do not talk."
User currently offlineGh123 From , joined Dec 1969, posts, RR:
Reply 9, posted (6 years 9 months 3 weeks 3 days 5 hours ago) and read 6133 times:

Well if he had anything to do with the design, implementation and installation of the new Business Class on AA then he ought to give up and retire right now and find an alternative career.

User currently offlineAIR757200 From United States of America, joined Jul 2000, 1579 posts, RR: 7
Reply 10, posted (6 years 9 months 3 weeks 3 days 1 hour ago) and read 4223 times:

Quoting PRAirbus (Reply 2):
New seats, new interiors, new beverage carts when will AA invest on sprucing up its employees look?

According to some of the System-AAB (Agent Advisory Board) meeting notes, there are on-going discussions taking place to "update", but not necessarily change, the current uniform.

The men's shirts: will be/should of already been, improved in terms of durability beginning this fall.


User currently offline44k From United States of America, joined Aug 2007, 310 posts, RR: 0
Reply 11, posted (6 years 9 months 3 weeks 3 days ago) and read 4223 times:

Quoting PRAirbus (Reply 2):
New seats, new interiors, new beverage carts when will AA invest on sprucing up its employees look? Their uniforms are old, mismatching and ugly...

That is your opinion. I think the uniforms, while not of a great quality look just fine. Besides, look at how ground staff is dressed at all the major airlines in the US. I see polo's everywhere..., AA employees at least wear a tie, and the ladies outfit is professional looking as well.


User currently offlineIkramerica From United States of America, joined May 2005, 21474 posts, RR: 60
Reply 12, posted (6 years 9 months 3 weeks 3 days ago) and read 4223 times:

Quoting Analog (Reply 3):
The seat design (the seats themselves?) could date from before 1999, even if they were not installed on 737s.

Could but don't. They are not seats from 1990.

Quoting 44k (Reply 11):
That is your opinion. I think the uniforms, while not of a great quality look just fine. Besides, look at how ground staff is dressed at all the major airlines in the US. I see polo's everywhere..., AA employees at least wear a tie, and the ladies outfit is professional looking as well.

AA looks fine. I really don't see why some people are so hung up on uniforms. I don't particularly like the "casual friday" that some airlines have, but other than that, why does it matter? Doesn't impact my comfort on the flight, doesn't make the food better (or exist) or make the PTV have more channels (or exist).



Of all the things to worry about... the Wookie has no pants.
User currently offlineBrilondon From Canada, joined Aug 2005, 4125 posts, RR: 1
Reply 13, posted (6 years 9 months 3 weeks 2 days 19 hours ago) and read 4223 times:

Quoting Ikramerica (Reply 12):
AA looks fine. I really don't see why some people are so hung up on uniforms. I don't particularly like the "casual friday" that some airlines have, but other than that, why does it matter? Doesn't impact my comfort on the flight, doesn't make the food better (or exist) or make the PTV have more channels (or exist).

I have to agree and I also don't think that it will improve on time performance of the flights or the attitude of some of the FA's.



Rush for ever; Yankees all the way!!
User currently offlineIkramerica From United States of America, joined May 2005, 21474 posts, RR: 60
Reply 14, posted (6 years 9 months 3 weeks 2 days 15 hours ago) and read 2447 times:

Quoting Brilondon (Reply 13):
I have to agree and I also don't think that it will improve on time performance of the flights or the attitude of some of the FA's.

The only way to improve on-time performance is to give ATC fancy new uniforms. The uniforms of the F/As obviously have no impact there...  Wink



Of all the things to worry about... the Wookie has no pants.
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