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CO FF Status On Passenger List. Purpose?  
User currently offlineBlueFlyer From United States of America, joined Jan 2006, 3920 posts, RR: 2
Posted (6 years 8 months 1 week 6 hours ago) and read 3617 times:
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For some reason I never noticed until yesterday (boarding was -very- slow), but I saw the first-class passenger list pinned upfront on a 737 and each passenger's frequent flyer status (OnePoint, Silver, Gold, etc...) was listed next to their name. What's the purpose ? It doesn't seem to be that the service level is any different from passenger to passenger, and even though I was the highest "ranking" FF in the F cabin on that flight, I certainly wasn't serviced first or fastest (not saying I should be either), so what role might it serve ?


I've got $h*t to do
31 replies: All unread, showing first 25:
 
User currently offlineRwSEA From Netherlands, joined Jan 2005, 3077 posts, RR: 2
Reply 1, posted (6 years 8 months 1 week 6 hours ago) and read 3590 times:

Not sure if CO does this, and it's definitely haphazard on AS, but many times the higher the status, the first choice you get on meals. Sometimes you'll get extra little thank-yous from the captain/FAs. Really, I think it's just a way for the FAs/captain to recognize the best customers in any way they see fit, althouhg I'm not sure if there's any official requirements.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8893 posts, RR: 12
Reply 2, posted (6 years 8 months 1 week 5 hours ago) and read 3551 times:

Delta manifests will notate whether or not the customer is Silver/Gold/Platinum, as well as if they're Executive Partner (Delta's top customers...it's a level above Platinum), Flying Colonel, SkyTeam Elite/Elite Plus and Million Miler. Just another tool to give the FAs.

On United, they list if you're Global Services, 1K, Premier Exec or Premier, or *Gold/*Silver. Meal service used to be done by status, so a UGS on the lowest upgradeable fare in coach and then using a SWU to upgrade would get first crack at meals, while the person that walked up and bought a full fare premium ticket would get last dibs if they didn't have status. UA's since changed it a bit, but until a few months ago, all meals were done by status.


User currently offlineFllcontinental From United States of America, joined Jul 2007, 344 posts, RR: 0
Reply 3, posted (6 years 8 months 1 week 5 hours ago) and read 3510 times:

I have seen this previously in economy so that if F is not full frequent flyers will get upgraded based on status.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8893 posts, RR: 12
Reply 4, posted (6 years 8 months 1 week 4 hours ago) and read 3467 times:



Quoting Fllcontinental (Reply 3):
I have seen this previously in economy so that if F is not full frequent flyers will get upgraded based on status.

Also, I have heard stories when elites that don't get upgraded will be comped a drink if they're in coach...the F/A would look at the manifest and comp them a drink if they were in a generous mood.


User currently offlinePlanenutzTB From United States of America, joined Sep 2005, 256 posts, RR: 1
Reply 5, posted (6 years 8 months 1 week 3 hours ago) and read 3417 times:

I think this status in F means nothing, it's just a column on the passenger list for CO. I think your making a big deal about nothing. Over the years I have had silver, gold and platinum status on CO, and with upgrades to F have always been treated the same as full fare F passengers. I can't say the same on my upgrades on AA were the FA's always made me feel like the bastard child for getting an upgrade (oh we don't have enough meal's to serve you, but everyone else got a meal).


I am extraordinarily patient, provided I get my own way in the end.
User currently offlineWindowSeat From United States of America, joined Sep 2003, 1311 posts, RR: 57
Reply 6, posted (6 years 8 months 1 week 3 hours ago) and read 3385 times:



Quoting DeltAirlines (Reply 2):
as well as if they're Executive Partner (Delta's top customers...it's a level above Platinum), Flying Colonel,

How do you become an Executive Partner? What is Flying Colonel?



I'm all in favour of keeping dangerous weapons out of the hands of fools. Let's start with keyboards.
User currently offlineLetsgetwet From United States of America, joined Jul 2005, 609 posts, RR: 0
Reply 7, posted (6 years 8 months 1 week 3 hours ago) and read 3372 times:



Quoting WindowSeat (Reply 6):
What is Flying Colonel?

I would guess that it's a lot better than a Walking Corporal!


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5074 posts, RR: 55
Reply 8, posted (6 years 8 months 1 week 3 hours ago) and read 3358 times:



Quoting WindowSeat (Reply 6):
What is Flying Colonel?

= The Flying Colonel program was a Delta by invitation only program and was designed to reward those who were influential in determining what airline that company employees used. It was not so much a reward to FF'ers as it was a carrot to those who could and would influence their fellow travelers to fly Delta. Benefits included Lifetime CRC (still active), and in pre-SkyMiles days, being a FC would almost always guarantee a gate upgrade to FC. It would also garner an invitation to any special parties and events that Delta was planning - golf tournaments, Rose bowl, etc.

Cheers,
A.

PS: The FC program is not to be confused with the Flying Orchid program which DL had for travel planners.



Live, and let live.
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5647 posts, RR: 24
Reply 9, posted (6 years 8 months 1 week 3 hours ago) and read 3355 times:



Quoting WindowSeat (Reply 6):
What is Flying Colonel?

It's when you bring a bucket o' chicken for the crew...



Next trip: SLC-LAX-JFK-LAX-SLC on AA, gotta say goodbye to my beloved 762!
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5074 posts, RR: 55
Reply 10, posted (6 years 8 months 1 week 3 hours ago) and read 3355 times:



Quoting Letsgetwet (Reply 7):
I would guess that it's a lot better than a Walking Corporal!

= The Walking Corporal program existed for those who failed to get invited to being a Flying Colonel, and instead gate-crashed by trying to use various dubious schemes and yarns to garner a place at the front of the cabin ...

Cheers,
A.



Live, and let live.
User currently offlineFLY777UAL From United States of America, joined May 1999, 4512 posts, RR: 3
Reply 11, posted (6 years 8 months 1 week 2 hours ago) and read 3327 times:



Quoting DeltAirlines (Reply 2):
On United, they list if you're Global Services, 1K, Premier Exec or Premier, or *Gold/*Silver. Meal service used to be done by status, so a UGS on the lowest upgradeable fare in coach and then using a SWU to upgrade would get first crack at meals, while the person that walked up and bought a full fare premium ticket would get last dibs if they didn't have status. UA's since changed it a bit, but until a few months ago, all meals were done by status.

Meals on United are still done based on status, however instead of the Purser "bouncing" between people as was previously done, pax are asked for their first, and if necessary, second, meal choices. Interesting to note that as of last month I believe (or perhaps September?), full fare tickets are also listed on the manifest, and I believe receive first crack along with UGS.

Quoting DeltAirlines (Reply 4):
Also, I have heard stories when elites that don't get upgraded will be comped a drink if they're in coach...the F/A would look at the manifest and comp them a drink if they were in a generous mood.

Both Alaska's preliminary and final paperwork indicate who, if any, are the MVP Gold members seated in the back. They are given at least one complimentary cocktail, quite a few of the "A" flight attendants will actually run back once First is served to ask the Golds if they'd like anything (before the Y beverage cart comes through), which will then be brought from First and in First Class cups/mugs.

F L Y 7 7 7 U A L


User currently offlineDeltAirlines From United States of America, joined May 1999, 8893 posts, RR: 12
Reply 12, posted (6 years 8 months 1 week 2 hours ago) and read 3294 times:



Quoting FLY777UAL (Reply 11):

Meals on United are still done based on status, however instead of the Purser "bouncing" between people as was previously done, pax are asked for their first, and if necessary, second, meal choices. Interesting to note that as of last month I believe (or perhaps September?), full fare tickets are also listed on the manifest, and I believe receive first crack along with UGS.

From what I've read on FlyerTalk, the manifest is now based on a star system. UGS, irregardless of fare paid, is 4-star. Paid business/first class plus 1Ks get 3-stars. 1Ps and *Gold get 2-stars (assuming they're not on paid business/first) while 2P/3P/GM/*Silver get 1-star.

Quoting WindowSeat (Reply 6):
How do you become an Executive Partner?

Executive Partner is akin to United's Global Services. It's an invitation-only program designed for the high-revenue flyers. Here's a brief snip about it from Jeff Robertson (head of SkyMiles) in a recent post of his on FlyerTalk:

Quoting RealDLInsider,FlyerTalk http://flyertalk.com/forum/showthread.php?t=755358:

While we discuss higher incentives, I’ll briefly highlight our unpublished 4th tier program. It obviously exists, and there is some rationale for how people get in. That rationale is unpublished, but is based on total revenue (including air travel, co-brand card spend and partnership usage). We also include a variable around the actual revenue per mile flown (a.k.a. yield), which ensures that the customers who pay very high fares or who fly often in First, Business and Premium Coach fares, get in. This would mean that a customer who flies 125K MQMs on primarily Business and First Class fares could get in, where a customer who flies 150K MQMs primarily in lower coach fares, probably won’t get in. The feedback around the program this past year from the participants was overwhelmingly positive. The result is that it will continue with a few modifications – again based on customer input. We will be adding some sizable program features around irregular operations support, will be extending the VIP desk hours, and will be modifying the gift program (all to the good). We will also be adding a feature which lets customers who are in, know what they need to do to stay in. For example, once in the program, we will likely have an MQM requirement to stay in.

Some other perks on this program are first crack at complimentary (X/V) upgrades for North America travel (generally, a Medallion on a Y fare will trump any other Medallion, e.g. a Silver on a full Y will clear before a Platinum on a H fare) but an Executive Partner will clear before any other Medallion - e.g. a EP on a T fare (lowest fare) will upgrade before a Platinum on a full-Y. EPs also get 4 waivers a year where they can redeem domestic SkyChoice seats at SkySaver rates, a special phone number that can deal with everything (ticketing, reissues, refunds, etc.) in one place instead of calling around (similar to AA's EXP Desk or UA's 1K desk), the ability to comp someone Gold Medallion, plus some other goodies like having received a Hartmann Duffel Bag, noise-cancelling headphones, gift cards, etc. If you want more info on it, check out this very comprehensive thread from FlyerTalk about it: http://flyertalk.com/forum/showthrea...?t=636235&highlight=white+envelope


User currently offlineKELPkid From United States of America, joined Nov 2005, 6343 posts, RR: 3
Reply 13, posted (6 years 8 months 1 week ago) and read 3224 times:



Quoting WesternA318 (Reply 9):


Quoting WindowSeat (Reply 6):
What is Flying Colonel?

It's when you bring a bucket o' chicken for the crew...

 rotfl  Good one! Regular or Extra Crispy?  eyebrow 



Celebrating the birth of KELPkidJR on August 5, 2009 :-)
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5647 posts, RR: 24
Reply 14, posted (6 years 8 months 6 days 23 hours ago) and read 3180 times:



Quoting KELPkid (Reply 13):
Good one! Regular or Extra Crispy?

I was thinking Honey BBQ...mmmmm



Next trip: SLC-LAX-JFK-LAX-SLC on AA, gotta say goodbye to my beloved 762!
User currently offlineBlueFlyer From United States of America, joined Jan 2006, 3920 posts, RR: 2
Reply 15, posted (6 years 8 months 6 days 22 hours ago) and read 3138 times:
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Quoting PlanenutzTB (Reply 5):

My experience is the same, equal treatment for everyone, meal choice strictly based on row, not FF status, no particular recognition for anyone (unless they are a regular on the flight and know the crew), hence why I was wondering the purpose of listing FF status on the passenger list.



I've got $h*t to do
User currently offlineSkyexramper From , joined Dec 1969, posts, RR:
Reply 16, posted (6 years 8 months 6 days 5 hours ago) and read 2929 times:



Quoting BlueFlyer (Thread starter):
It doesn't seem to be that the service level is any different from passenger to passenger, and even though I was the highest "ranking" FF in the F cabin on that flight, I certainly wasn't serviced first or fastest (not saying I should be either), so what role might it serve ?

Of course it is to tell the F/As were the "high rollers" are so that they can suck up to them, status is everything in this country.


User currently offlineDavescj From United States of America, joined Jun 2007, 2305 posts, RR: 0
Reply 17, posted (6 years 8 months 6 days ago) and read 2814 times:



Quoting RwSEA (Reply 1):
but many times the higher the status, the first choice you get on meals.

A FA with AirCanada said they do this as well if the person was in Y cabin. He said he'd also make a point to thank their highest level customers for their patronage, no matter which cabin they are in.

Dave



Can I have a mojito on this flight?
User currently offlineFUN2FLY From United States of America, joined Dec 2006, 1024 posts, RR: 1
Reply 18, posted (6 years 8 months 5 days 17 hours ago) and read 2735 times:

A CO pilot sat next to me and was discussing the company's success. He said the list is posted for all crew to see and that he can tell, over his career, that the company is doing something right because the average number of folks on that list has certainly grown over the years. He didn't say what they use it for however, but it certainly reminded him of the reason he was at work - to cater to the FF/business traveler.

User currently offlineWesternA318 From United States of America, joined Oct 2004, 5647 posts, RR: 24
Reply 19, posted (6 years 8 months 5 days 8 hours ago) and read 2610 times:



Quoting FUN2FLY (Reply 18):
He didn't say what they use it for however, but it certainly reminded him of the reason he was at work - to cater to the FF/business traveler.

Gordon Bethune even states this in his book. In fact, he lists a few reasons as to why they have the list.



Next trip: SLC-LAX-JFK-LAX-SLC on AA, gotta say goodbye to my beloved 762!
User currently offlineWestern727 From United States of America, joined Jan 2007, 742 posts, RR: 4
Reply 20, posted (6 years 8 months 5 days 8 hours ago) and read 2592 times:



Quoting WesternA318 (Reply 19):
In fact, he lists a few reasons as to why they have the list.

Would you or someone else mind citing the rest of the reasons Gordon cited in that book? Thanks in advance.



Jack @ AUS
User currently offlineWesternA318 From United States of America, joined Oct 2004, 5647 posts, RR: 24
Reply 21, posted (6 years 8 months 5 days 8 hours ago) and read 2585 times:



Quoting Western727 (Reply 20):
Would you or someone else mind citing the rest of the reasons Gordon cited in that book? Thanks in advance.

I'll have to go dig the book up at home, Im currently at work...



Next trip: SLC-LAX-JFK-LAX-SLC on AA, gotta say goodbye to my beloved 762!
User currently offlineBoeingFever777 From United States of America, joined Jul 2009, 409 posts, RR: 54
Reply 22, posted (6 years 8 months 5 days 7 hours ago) and read 2550 times:



Quoting DeltAirlines (Reply 4):


Quoting Fllcontinental (Reply 3):
I have seen this previously in economy so that if F is not full frequent flyers will get upgraded based on status.

Also, I have heard stories when elites that don't get upgraded will be comped a drink if they're in coach...the F/A would look at the manifest and comp them a drink if they were in a generous mood.

This is very true... I fly CO for pleasure and used AA for work. Unless I'm flying more than 3hrs I'll purchase and sit Y-class. More than once I have been asked/told there is a seat in F-class for me and have chosen to take the fee upgrade or decline it and been comped 2-3 Jack/Cokes.

I just got a new status a several weeks ago with my purchase of (2) AUS-IAH-EWR r/t tickets.



Faire du ciel le plus bel endroit de la terre.
User currently offlineGoAllegheny From United States of America, joined Nov 2000, 340 posts, RR: 0
Reply 23, posted (6 years 8 months 5 days 6 hours ago) and read 2517 times:

Related question - do the lists identify celebrities or politicians? A couple of weeks ago on a UA flight I saw a member of the U.S. House of Representatives flying to DC in first class (although most of the time they're in coach), and the FA clearly knew who he was. I recognize that he flies weekly to DC, and so she might have met him on an earlier flight in the last few years, but it made me wonder if the lists identify celebs.

User currently offlineDeltAirlines From United States of America, joined May 1999, 8893 posts, RR: 12
Reply 24, posted (6 years 8 months 5 days 6 hours ago) and read 2509 times:



Quoting GoAllegheny (Reply 23):
A couple of weeks ago on a UA flight I saw a member of the U.S. House of Representatives flying to DC in first class (although most of the time they're in coach), and the FA clearly knew who he was. I recognize that he flies weekly to DC, and so she might have met him on an earlier flight in the last few years, but it made me wonder if the lists identify celebs.

A lot of these members of Congress are elite (top-tier elite in fact) due to the fact that they'll often travel home on the weekends, so it's pretty easy for them to rack up the miles. While some of them will decline any upgrade (so it doesn't appear that they're using taxpayer money to pay for F), there have been several reports over on FlyerTalk that some members of Congress will use their upgrade instruments (or if they're on DL/US/NW/CO/AA if they're ExPlat they get the free upgrades) to sit up front.


25 DiscoverCSG : I am a CO Silver. Once on an XJ flight LGA-CLE on Mother's Day, the FA made her way down the aisle giving certain people a speech that went: "Mr. Disc
26 Jfidler : Not on CO, but I had something like this happen to me while flying FRA-MNL on LH. I'm a Star Alliance Gold and was flying in Y (not full-fare though).
27 Fanoftristars : It has happened to me several times on Delta. They're usually discrete about it and ask "Sir, can I get you anything from up front?" and they will us
28 Post contains images Seabosdca : Interesting you mention this. It just happened to me for the first time ever today, and I fly AS in F pretty frequently. Honestly, I was kind of emba
29 Shane : I also noticed on the manifest while trying to alleviate boredom and snooping in the galley on my recent UA flight MUC - IAD that it was mentioned th
30 Jetdeltamsy : I think most airlines list this information on their passenger lists given to the crew at take off. It's just a way of making sure the f/a's know who
31 DeltAirlines : Only time I could see an EP buying a T fare is if they're taking the family on a trip somewhere and they're looking to save a few bucks. Then again,
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