777boy From United States of America, joined Jun 2000, 287 posts, RR: 0
Reply 2, posted (13 years 1 month 3 weeks 22 hours ago) and read 1681 times:
jetBlue handeled it real nicely though. All the pax were back to the terminal within 90 mins, and were given food and beverages along the way. On top of that, every passenger was given compensation (full refund for that flight).
PS: I doubt that jetBlue would fire pilots, they just don't seem like that kind of airline. This was not as severe a situation as SW's flight at BUR, as I see it.
Kellmark From United States of America, joined Dec 2000, 682 posts, RR: 8
Reply 5, posted (13 years 1 month 3 weeks 20 hours ago) and read 1605 times:
Before somebody should think about firing the pilots, how about checking the aircraft to see if everything was working ok, such as the antiskid system, nose wheel steering, engine controls, etc.
It may have been a pilot error in JFK but I remember an incident where an L-1011 ran off the side of the runway after starting its takeoff roll in Palm Beach, where the #1 engine was slow to spool up, the aircraft was lightly loaded, and the nose wheel steering was ineffective and the pilot could not control the aircraft. And this was on a dry non-icy runway. One never knows until one knows all of the facts.
CactusA319 From United States of America, joined Jan 2000, 2918 posts, RR: 26
Reply 6, posted (13 years 1 month 3 weeks 20 hours ago) and read 1593 times:
That reminds of a story I heard from a United pilot at a banquet.
Back in the late '80's, a UA DC-8-70 taxied into position to takeoff on a slightly icy runway. After takeoff clearance the pilot pushed the levers to takeoff thrust but the numer 1 and 2 engines were not spooling up while 3 and 4 were, causing the aircraft to suddenly veer to the right. The pilot attempted to correct this by putting 3 and 4 into reverse to slow down. This helped straighten the aircraft, however the pilot did not tend to engines 1 and 2 and these finally decided to spool up to takeoff thrust just as the other two were still in reverse causing the long aircraft to skid in a 360 degree circle on the runway. When the tower asked the pilot what had happened, he nonchalantly replied: "Just going around". Meanwhile the pilot of a Delta aircraft awaiting to takeoff behind the United said: "United do that again, do that again"!
Varsity From United States of America, joined Aug 1999, 201 posts, RR: 0
Reply 8, posted (13 years 1 month 3 weeks 19 hours ago) and read 1579 times:
Let's not also forget the Tower 747 that skidded off the runway at JFK during takeoff... ops with snow or ice are always tricky. That airplane, as I recall, was written off due to its age vs. the cost of repair (nosewheel failure, damage to engine pods, etc.).
DCA-ROCguy From United States of America, joined Apr 2000, 4451 posts, RR: 35
Reply 9, posted (13 years 1 month 3 weeks 17 hours ago) and read 1548 times:
It's not surprising to see that JetBlue handled this minor incident so well, crediting all pax with the cost of the flight, feeding them while waiting, etc. It's amazing what a philosophical commitment to customer service will do. Would DL or AA have handled a similar incident at JFK that well? I'm not optomistic.