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KLM Luggage Problems  
User currently offlineTheodule From , joined Dec 1969, posts, RR:
Posted (13 years 9 months 1 week 1 day 18 hours ago) and read 2165 times:

Hi!

I've heard a lot about KLM's problem with their luggage management.
I have to fly KLM in two weeks to Sapporo.
(no choice: KLM is the sole airline from Europe to Sapporo)
I'm worried about it. I don't want to lose my luggage.
Do you know more about these problems?

Thank you

6 replies: All unread, jump to last
 
User currently offlineGranite From UK - Scotland, joined May 1999, 5568 posts, RR: 63
Reply 1, posted (13 years 9 months 1 week 1 day 16 hours ago) and read 2131 times:
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Hi

At work, we have had the odd problem with missing luggage and it has always been KLM.

I did have a problem myself last year, not KLM but KLMuk.

Due to a tight connetion for a flight to ABZ the luggage did not make it home till the following morning. Delivered direct to my door my KLMuk staff!!

I would not worry about it. Just make sure your luggage is well labelled and secured tightly.

I also stick an A4 piece of paper on top of the contents of the luggage with my address on it, in the event of it going missing.

Don't worry  Smile

Regards
Gary Watt
Aberdeen, Scotland



User currently offlineSK907 From Norway, joined Aug 1999, 38 posts, RR: 0
Reply 2, posted (13 years 9 months 1 week 1 day 15 hours ago) and read 2122 times:


Don't worry. I have found the KLM service in case of delayed or missing luggage excellent. I travelled to London on KLM in December last year. My luggage was missing when I arrived but it was found somewhere in Europe and delivered to my hotel the same night !!

SK907



User currently offlineErela From Finland, joined Oct 2000, 152 posts, RR: 0
Reply 3, posted (13 years 9 months 1 week 1 day 15 hours ago) and read 2116 times:

I have heard the same thing about luggage getting missing and a friend of mine lost his video camera stand after flight from AMS to Nairobi but got it couple of days later. I would not be worried about it anyway, you would surely get your luggage after a while, in the worst case.
Have a nice flight!


User currently offlineEllinopedo From , joined Dec 1969, posts, RR:
Reply 4, posted (13 years 9 months 1 week 1 day 3 hours ago) and read 2093 times:

Do not worry... what is there to worry about... KLM is one of the best airlines in the world! I have been there a couple of times and the worst thing that has ever happened to me with this airline is a 7 hour wait for another KLM flight to ATH. I have never lost my luggage! So hopefully... and im pretty sure youre not going to lose your luggage!

Ellinopedo
LH431...


User currently offlineJaseWGTN From New Zealand, joined Mar 2000, 823 posts, RR: 1
Reply 5, posted (13 years 9 months 1 week 1 day 1 hour ago) and read 2075 times:

I think that if you are that worried about your luggage pick another airline. KLM is not your only option to fly to CTS.

Instead of

Paris - Amsterdam - Chitose (KLM)

try

Paris - Seoul - Chitose (Korean Airlines)
Paris - Osaka/Tokyo - Chitose (Japan Airlines)



User currently offlineKLM747 From Netherlands, joined Jan 2001, 669 posts, RR: 14
Reply 6, posted (13 years 9 months 2 days 7 hours ago) and read 2055 times:

No need to worry there, we try to get all the baggage where they belong. KLM is one of the best airlines of the world. Not everyone's baggage is lost. So I wouldn't worry. I hope you have a pleasant, safe flight on KLM.

KLM747 Big grin


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