Theodule From , joined Dec 1969, posts, RR: Posted (15 years 3 weeks 3 days 5 hours ago) and read 2569 times:
I've heard a lot about KLM's problem with their luggage management.
I have to fly KLM in two weeks to Sapporo.
(no choice: KLM is the sole airline from Europe to Sapporo)
I'm worried about it. I don't want to lose my luggage.
Do you know more about these problems?
SK907 From Norway, joined Aug 1999, 38 posts, RR: 0
Reply 2, posted (15 years 3 weeks 3 days 3 hours ago) and read 2526 times:
Don't worry. I have found the KLM service in case of delayed or missing luggage excellent. I travelled to London on KLM in December last year. My luggage was missing when I arrived but it was found somewhere in Europe and delivered to my hotel the same night !!
Erela From Finland, joined Oct 2000, 152 posts, RR: 0
Reply 3, posted (15 years 3 weeks 3 days 3 hours ago) and read 2520 times:
I have heard the same thing about luggage getting missing and a friend of mine lost his video camera stand after flight from AMS to Nairobi but got it couple of days later. I would not be worried about it anyway, you would surely get your luggage after a while, in the worst case.
Have a nice flight!
Ellinopedo From , joined Dec 1969, posts, RR:
Reply 4, posted (15 years 3 weeks 2 days 15 hours ago) and read 2497 times:
Do not worry... what is there to worry about... KLM is one of the best airlines in the world! I have been there a couple of times and the worst thing that has ever happened to me with this airline is a 7 hour wait for another KLM flight to ATH. I have never lost my luggage! So hopefully... and im pretty sure youre not going to lose your luggage!
KLM747 From Netherlands, joined Jan 2001, 669 posts, RR: 13
Reply 6, posted (15 years 2 weeks 3 days 19 hours ago) and read 2459 times:
No need to worry there, we try to get all the baggage where they belong. KLM is one of the best airlines of the world. Not everyone's baggage is lost. So I wouldn't worry. I hope you have a pleasant, safe flight on KLM.