Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Getting Rid Of Change Fees: Effects?  
User currently offlineZrs70 From United States of America, joined Dec 2000, 3166 posts, RR: 9
Posted (6 years 8 months 3 weeks 2 days 6 hours ago) and read 2128 times:

I understand the history of why change fees are in place. (Combination of 1) ensuring that people actually show up for the flight and 2) paying for the administrative fee to rewrite a ticket)

Southwest, as well as other low cost carriers, don't charge a change fee, and non-refundable tickets retain their full value toward future travel.

The administrative fee is almost non-existent now, as most transactions are electronic.

So what would happen if the legacies dropped all change fees? Do airlines count on those fees for the bottom line in a significant way? Would the price of the ticket, by definition, have to increase (no more "super saver" fares?) Would the "no show" rate increase to the rate that airlines will have no way to track yields?


14 year airliners.net vet! 2000-2013
2 replies: All unread, jump to last
 
User currently offlineAirportGuy1971 From United States of America, joined Aug 2003, 355 posts, RR: 1
Reply 1, posted (6 years 8 months 3 weeks 2 days ago) and read 2065 times:

It would probably kill yields.

I had a passenger who was either pretty dumb about how to work the system or just being blatant. He came right out and told me that he purchased his flight for tomorrow but HAD to go today.

When in the course of exchanging his ticket we asked why if he had such an urgent pressing need to be there today why he purchased the ticket for tomorrow? He stated "Well the ticket for tomorrow was $245.00 less tha the one today"

He truly didn't believe that he should pay a nickle more when he KNEW when shopping for his ticket that there was a significant difference in price on a high demand travel date. He wanted the lower fare on a day when only higher fares were available and couldn't come up with any way to sweet talk us into waiving a thing.

Just right outta the shoot with the hostility and ranting about how unfair the fare rules were. We even asked if there was any emergency reason for the change. Just got back a line that if there was even one seat empty on the flight there should be no fare difference or change fee what so ever...


User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 2, posted (6 years 8 months 3 weeks 1 day 16 hours ago) and read 1983 times:



Quoting Zrs70 (Thread starter):
The administrative fee is almost non-existent now, as most transactions are electronic.

If you've ever reissued a ticket, especially a partially flown one with a higher fare required for one of the unused segments, then you'll know why a fee is charged: while the transactions may all be electronic these days, that doesn't say squat about what type of work is involved - and reissues can be time-consuming and quite complicated.

I'm not sure if the benefits for the traveller outweigh the administrative nightmare that this would, most likely, create. It's one thing if you're talking about a domestic-only, non-interlining, non-connecting-flight (not sure if this the case with WN) and high-frequency airline - but I'd say there's simply too much involved in the legacy's world to drop the fees.

Aside from that, you'd be killing one of the last remaining true reasons for high-yield tickets to be purchased - the airlines would be shooting themselves in the foot, and seriously injuring their own hands if they were to do so...



Smile - it confuses people!
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Is LH Getting Rid Of Their A300's? posted Sat May 13 2006 12:42:14 by SKA380
Regionals Getting Rid Of Crj's posted Fri Nov 4 2005 03:51:14 by Soaringadi
Aeroflot Getting Rid Of TU 134s posted Sat Oct 1 2005 00:43:19 by Kevin
HRL And LRD Getting Rid Of Cargo Before Emily posted Tue Jul 19 2005 19:41:36 by Skywatch
What Prevents CO From Getting Rid Of Their 735s? posted Sun Mar 13 2005 23:53:45 by Cory6188
Why Is Aeromexico Getting Rid Of Their 757 posted Wed Aug 11 2004 06:09:41 by Flydc10
SAS Getting Rid Of A321s posted Thu May 27 2004 14:53:25 by Cloud4000
Getting Rid Of 777 Or What? posted Sat Apr 24 2004 11:13:32 by Businessboy
Condor (TCA) Getting Rid Of The 757-200 posted Fri Jan 9 2004 09:30:12 by Godbless
AA Getting Rid Of A300? posted Sat Nov 29 2003 17:56:14 by N62NA
Why Is Delta (Mesaba) Getting Rid Of Tag Flights? posted Tue Mar 23 2010 12:42:06 by vw
Getting Rid Of RLA posted Tue Feb 23 2010 10:12:44 by ckfred
JAL Getting Rid Of 2nd Floor Pax Seats On B744? posted Thu Jan 8 2009 08:56:40 by Ktachiya
Alaska Getting Rid Of SNA-OAK? posted Sat Jan 12 2008 13:08:15 by Socalatc
Delta Getting Rid Of Eyebrows On 737 Fleet? posted Sun Jun 17 2007 09:10:24 by AlitaliaMD11
Is LH Getting Rid Of Their A300's? posted Sat May 13 2006 12:42:14 by SKA380
Regionals Getting Rid Of Crj's posted Fri Nov 4 2005 03:51:14 by Soaringadi
Aeroflot Getting Rid Of TU 134s posted Sat Oct 1 2005 00:43:19 by Kevin
HRL And LRD Getting Rid Of Cargo Before Emily posted Tue Jul 19 2005 19:41:36 by Skywatch