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BA Muffin "theft" Results In Suspension  
User currently offlineEajpecrca From United States of America, joined Jul 2006, 38 posts, RR: 0
Posted (6 years 10 months 6 days 15 hours ago) and read 11830 times:

A BA steward was appparently hungry and ate a muffin that would have been discarded. He was accused of theft. This instance is a bit over the top as presented, but it made me think about the issue of employee accountability. I'm sure there is more to this story than shows up in the article.


http://www.thisislondon.co.uk/news/a...+passenger's+meal+tray/article.do

The article raises some questions for me. I used to work as a manager in a supermarket. Shoplifting was always a problem, of course, but I had to watch the employees too! How strict are airlines with regard to inventory of goods on their planes? I can imagine low paid FA's considering pocketing a soda or some wine. How often do such thefts occur? How do employers react to such pilfering?

59 replies: All unread, showing first 25:
 
User currently offlineAirfoilsguy From , joined Dec 1969, posts, RR:
Reply 1, posted (6 years 10 months 6 days 15 hours ago) and read 11831 times:

A BA spokesman said: "It is half-baked to suggest we are suspending someone over a muffin. It would be inappropriate to comment further at this stage."



In other words there is more to this story then meets the eye.


User currently offlineOA260 From Ireland, joined Nov 2006, 27100 posts, RR: 60
Reply 2, posted (6 years 10 months 6 days 15 hours ago) and read 11808 times:



Quoting Eajpecrca (Thread starter):
A BA steward was appparently hungry and ate a muffin that would have been discarded. He was accused of theft.

Just shows how BA has gone to the dogs with all this PC Cr@p. First you cant wear a cross and now they think so little of their employees that a muffin that is being thrown away cant be eaten by their own staff!!!!

Maybe time to walk off the job and put manners on BA management . Im not in favor of strikes normally but BA would be asking for it of they got one !!!


User currently offlineFuturecaptain From , joined Dec 1969, posts, RR:
Reply 3, posted (6 years 10 months 6 days 15 hours ago) and read 11817 times:

So, a muffin destined for the trash anyway, then eaten by an employee, is theft? That is one of the strictest policies I've ever heard. If something is going in the trash anyway I say let the employee eat it.
I think it would be different with alcohol or goods that can be kept and used on the next flight, but food gets put in thr trash so why cant an employee eat a leftover muffin?

Perhaps the employee will make this a big story about how they have to eat leftovers because BA doesn't pay well enough to feed their employees so airline food on flights is all there is to eat all week. blah blah blah.


User currently offlineIkramerica From United States of America, joined May 2005, 21544 posts, RR: 59
Reply 4, posted (6 years 10 months 6 days 15 hours ago) and read 11803 times:

Most companies allow employees to take "discards" of various kinds. Assuming this was a discard, seems over the top. But maybe this particular fellow has a history of issues? Do we know?

After all, there are always headlines like: 'man gets life in prison for stealing pizza.' (true story) When the story is actually told, the man has 20 convictions for theft, assault, manslaughter, etc. over 20 years (which means 100's more he wasn't caught for) and this 'pizza theft' was the last straw, a violation of clear probation rules laid out to him where he was told "it's your last chance" and the guy still stole the pizza.



Of all the things to worry about... the Wookie has no pants.
User currently offlineBlueFlyer From United States of America, joined Jan 2006, 4062 posts, RR: 2
Reply 5, posted (6 years 10 months 6 days 15 hours ago) and read 11782 times:
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Quoting Airfoilsguy (Reply 1):
In other words there is more to this story then meets the eye.



Quoting Eajpecrca (Thread starter):
A BA steward was appparently hungry and ate a muffin that would have been discarded

No one will ever get fired just for eating a muffin. Either a large part of the story is missing, or this particular steward was at the end of a long line of screw-ups that had earned him a spot on the "fire as soon as possible" list, and the muffin was the proverbial drop in the bucket that BA needed.



I've got $h*t to do
User currently offlineBA787 From United Kingdom, joined Jun 2006, 2596 posts, RR: 7
Reply 6, posted (6 years 10 months 6 days 15 hours ago) and read 11782 times:



Quoting OA260 (Reply 2):

There must be more to the story than that, I can't see BA making a fuss over a muffin. They aren't stupid at BA and must know something so insignificant would be bad press.

BA787


User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 7, posted (6 years 10 months 6 days 14 hours ago) and read 11610 times:

Does anyone remember a news program that would have been from the 1980's on a TWA flight attendant who was fired for drinking a milk that was going to be discarded?

As I recall, it was a flight to Paris, and at the end of the flight, the f/a drank that milk. Someone from "higher up" (whose sole job was, I'm sure, to nitpick and micro-manage employees and destroy all signs of morale) had her arrested for "stealing company property" and had her fired.

The program was something like 20/20, or Dateline, or another one of those shows. She went on the air and pointed out that the milk was going to be thrown away anyway, and she did account for the carton.

Keep in mind, this was the Draconian era of Carl Icahn, so I wouldn't doubt it at all.



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineSh0rtybr0wn From United States of America, joined Aug 2007, 528 posts, RR: 0
Reply 8, posted (6 years 10 months 6 days 14 hours ago) and read 11556 times:

This can't be true.... its too stupid to be true.

BA must provide food for FAs anyway, so why are they making a big deal over a muffin wirth less than a pound ?

Even if he ate a 2 from the galley, so what?

Let them eat.

Do FAs from the US and other countries get free food? They dont brown bag it do they ?


User currently offlineBmiexpat From United Kingdom, joined Sep 2005, 175 posts, RR: 0
Reply 9, posted (6 years 10 months 6 days 14 hours ago) and read 11508 times:

It might seem harsh but at the end of the day misappropriation of company property is theft, whether we are talking a muffin from the inflight service or cash from the ticket desk. The company has duty to investigate all instances and deal with each case in a consistent manner to ensure that all employees are treated in a fair way. If indeed he ends up being fired simply for stealing a muffin, then it would be an over reaction, but we do not know if he is already on a final warning for other offences and therefore a sacking would be justified.

To be honest though, the article can't seem to make up it's mind whether he is suspended... first it says he has been, and then at the end it says that BA denies that he has been suspended???? The article is a lot of hot air with nothing to back it up so I don't know what all the fuss on here is about!


User currently offlineFLYACYYZ From Canada, joined Jan 2004, 1914 posts, RR: 12
Reply 10, posted (6 years 10 months 6 days 13 hours ago) and read 11488 times:



Quoting Sh0rtybr0wn (Reply 8):
This can't be true.... its too stupid to be true.

I totally believe this. Despite being perishable, it is a so-called inventoried item. I would expect this action to be taken by a North American carrier, but obviously the mentality has crossed the Atlantic. In this day and age, I wouldn't remove a pen from the aircraft.



Above and Beyond
User currently offlineVarig md-11 From France, joined Jul 2000, 1603 posts, RR: 8
Reply 11, posted (6 years 10 months 6 days 13 hours ago) and read 11389 times:



Quoting OA260 (Reply 2):
muffin that is being thrown away cant be eaten by their own staff!!!!

this policy applies also to some fast food chains btw, as well as to supermarket chains which prefer to throw away goods than making its low wage employees a "gift"

anyway, I assume BA took the "opportunity" that this particular FA was taken red handed eating a muffin to fire him because he was on the H.R. radar for a while already...old trick: it's like Al Capone falling for tax evasion



AF TW AA NW DL UA CO BA U2 TP UX LH SK AZ MP KL SN VY HV LS SS TK SQ PC RG IW SE
User currently offlineB767300ER From United States of America, joined Jan 2007, 184 posts, RR: 1
Reply 12, posted (6 years 10 months 6 days 13 hours ago) and read 11325 times:
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There are several points that are not addressed in this report. First there are crew meals aboard aircraft. Second for health
reasons why would anyone take any food item from a tray that had been distributed to a passenger. On any airline
that I worked for crew could avail themselves of any water or soft drinks. Only wine and liquor is inventoried and it
would inappropriate for crew to "drink" while on duty. I've worked for TWA, LH and DL. There is much more to this
story than we are being told. Dont jump to any conclusions, yet.


User currently offlineMEA-707 From Netherlands, joined Nov 1999, 4337 posts, RR: 35
Reply 13, posted (6 years 10 months 6 days 13 hours ago) and read 11226 times:

A friend of mine used to clean Martinair aircraft about 15 years ago. He took his own can of coca cola along with him to drink on the sweaty afternoon. Suddenly Martin Schröder, then founder of Martinair ran up the stairs of his DC-10 and screamed at the cleaning friend: "If this is a can of coke from the pantry, I'll take care this will be your last coke you ever drank at this premises!" He only cooled off later when he found out a different brand was catered.


nobody has ever died from hard work, but why take the risk?
User currently offlineGT4EZY From United Kingdom, joined Dec 2007, 1791 posts, RR: 3
Reply 14, posted (6 years 10 months 6 days 12 hours ago) and read 11166 times:

On complimentary service, crew can normally have whatever is left. If it is a BOB service then fair enough I guess but it does seem a little heavy handed.

Quoting Eajpecrca (Thread starter):
I can imagine low paid FA's considering pocketing a soda or some wine. How often do such thefts occur? How do employers react to such pilfering?

Just because someone is on low pay does not mean they are going to go stealing. I'm sure many people would find this assumption offensive. Besides, this is Europe and some BA crew are on considerably good salaries.



Proud to fly from Manchester!
User currently offlineDavescj From United States of America, joined Jun 2007, 2307 posts, RR: 0
Reply 15, posted (6 years 10 months 6 days 12 hours ago) and read 11147 times:



Quoting OA260 (Reply 2):
Just shows how BA has gone to the dogs with all this PC Cr@p. First you cant wear a cross

You're kidding? Why not? Are all religous items banned? I know in the US at least many FAs wear a cross or other item of religious jewelery (Star of David for example).

Quoting Sh0rtybr0wn (Reply 8):
Do FAs from the US and other countries get free food? They dont brown bag it do they ?

I think it depends on the routes. I think it was here on A.net in the TR section one pilot said on the route he was flying that day, no food was provided to crew.

Quoting Bmiexpat (Reply 9):
It might seem harsh but at the end of the day misappropriation of company property is theft,

If an item has been expensed off, as in food since it can't be given out again, and no pax wanted it, it isn't theft. Especially if it is half eaten.

Know sanitary issues do make me wonder.

I believe it was on www.alrlinemeals.net that some crew meals were shown. If they are still accurate as to what is given, I don't know.

Dave



Can I have a mojito on this flight?
User currently offlineSFOQQAA From United States of America, joined Aug 2007, 96 posts, RR: 1
Reply 16, posted (6 years 10 months 6 days 12 hours ago) and read 11108 times:

I'd be curious as to who turned him in and how management found out.
 boggled 


User currently offlineMauiman31 From United States of America, joined Sep 2007, 450 posts, RR: 0
Reply 17, posted (6 years 10 months 6 days 12 hours ago) and read 11064 times:
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I was an FA for a few years in the late 70's, so obviously, mine is not recent experience. In my flying days when -- we served full meals on the majority of flights -- lots of extra food was around. The liquor was strictly inventoried, of course. But, if someone ate something left over, in the galley, out of sight of the pax. Not an issue. "By the Book" - one was supposed to stick with crew meals provided. I will say that after the TWA FA strike in 80's - a senior FA and union activist was fired by the company for taking a couple of cartons of milk in her bag after a long haul flight. She was hungry and hadn't had a chance to eat anything for hours. It got a lot of press -- 60 Minutes did a story. She claimed retaliation because of her strike work -- TW said theft. As I recall TW won out.

User currently offlineGDB From United Kingdom, joined May 2001, 13229 posts, RR: 77
Reply 18, posted (6 years 10 months 6 days 12 hours ago) and read 11013 times:

First, here we go again, quoting a UK tabloid, never a good idea if you want accuracy and context, this particular one is owned by a group whose main rag has a visceral hatred for BA (some execs probably once didn't get an upgrade to First on a Club ticket maybe), really, you might as well ask David Irving about Nazi Germany.

However, the rules here are quite clear, on staff taking food/drink items.
BA may feel it starts with food, ends up with booze, where there was once a lot of the latter going on.
But I agree, there is likely a lot more to this, don't expect any kind of accuracy from these sorts of sources though.


User currently offlinePacifique75 From Portugal, joined Oct 2006, 149 posts, RR: 0
Reply 19, posted (6 years 10 months 6 days 11 hours ago) and read 10913 times:

I have a friend who flies for BA and I remember her mentioning once that onboard you can have whatever food/trays
are left after the service is done... However, you are not allowed to take home/off the aircraft any food!
Whilst I agree that being suspended for a muffin is just ridiculous, I feel there is more to this story
 Confused


User currently offlineSkidMarque From United Kingdom, joined Jun 2006, 87 posts, RR: 0
Reply 20, posted (6 years 10 months 6 days 11 hours ago) and read 10883 times:



Quoting Airfoilsguy (Reply 1):
A BA spokesman said: "It is half-baked to suggest we are suspending someone over a muffin. It would be inappropriate to comment further at this stage."

I think we're missing the real story here. BA serves half cooked muffins !?!?!?!?!?



DUCK !
User currently offlineFURUREFA From United States of America, joined Feb 2004, 803 posts, RR: 2
Reply 21, posted (6 years 10 months 6 days 11 hours ago) and read 10821 times:



Quoting Sh0rtybr0wn (Reply 8):
Do FAs from the US and other countries get free food? They dont brown bag it do they ?

At American, F/As don't get crew meals under a certain time threshold (8 hour blocktime?), but eat whatever leftovers there are from PAX (sometimes nothing, sometimes a lot) and it's not frowned upon, but encouraged.


Matt


User currently offlineJasp25 From United States of America, joined Aug 2007, 615 posts, RR: 2
Reply 22, posted (6 years 10 months 6 days 11 hours ago) and read 10746 times:



Quoting Varig md-11 (Reply 12):
this policy applies also to some fast food chains btw, as well as to supermarket chains which prefer to throw away goods than making its low wage employees a "gift"

Supermarket chains throw foods away so employees can't have free lunch and to make their employees buy their own foods. It doesn't make sense that an airline would do the same because they don't make money from selling foods.

-jasp



-peace and chicken grease!
User currently offlineMEA-707 From Netherlands, joined Nov 1999, 4337 posts, RR: 35
Reply 23, posted (6 years 10 months 6 days 10 hours ago) and read 10630 times:



Quoting Jasp25 (Reply 23):
Supermarket chains throw foods away so employees can't have free lunch

and also to discourage employees to 'accidentally damage' a pack of things they fancy so they can take it after it's been withdrawn from sale.



nobody has ever died from hard work, but why take the risk?
User currently offlineStar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 24, posted (6 years 10 months 6 days 10 hours ago) and read 10587 times:

I can't believe that the vast majority of the people responding to this ridiculous story from a tabloid newspaper are taking it seriously, and are getting angry to such an extent. Did any of those people actually READ the story? Or just see the title, say "that's outrageous" and post away? Did the "half-baked" quote not ring any alarm bells that this story may not quite be what it seems? (does that phrase work west of the Atlantic? I'm not sure I've heard it there)....

Rest assured that BA is not suspending anyone for eating a leftover muffin. End of story, until some sort of report with actual facts in it is released  Smile


25 Hotelmode : Just read an internal memo about this. Apparantly Police and Customs have been doing a bit of a purge on inbound crews for theft and bringing in more
26 AJMIA : I remember the incident where some AA ground employees were suspended for eating salad and half melted ice cream out of the galley of an inbound flig
27 ETFokker50 : I worked at a supermarket for a while and the first thing that the new employees were told on theft was that 60% of it was by employees. The supermark
28 Blr2Syr : What the Crap !!!!! I dont believe the senior mgmt at BA are so jobless to fire someone for a muffin. Rest assured they are loosing my biz as far as i
29 AJMIA : What goes around comes around... More important than the issue that BA is having with this one individual is... The effect on morale this will have o
30 NorthstarBoy : I think it's not the "theft" itself that's the issue, it's the appearance of unprofessionalism that probably resulted in the suspension. I'll be the f
31 Post contains images AC772 : Even though I wouldn't eat it after someone had touched it, I would have asked first. It's only a muffin for crying out loud! AC772
32 AR385 : I don't see anything ambigous about the article. I'm not familiar with the publication but it's pretty clear on what it says. A British Aiways FA has
33 Ikramerica : They also throw food away because it's past it's shelf life. They don't generally throw out items that are fit for sale. So if an employee eats it, a
34 Wolborsk : I can't be sure whose side to take on this issue. Though the food is all inventoried, I can't understand why everybody is up in knots about a muffin.
35 Wukka : It's interesting to see the diametrically opposed arguments here on a.net; particularly in this thread and the WN flight attendant "gay bashing" threa
36 Boeingluvr : Many airlines have made similar rules regarding the wearing of religous artifacts or symbols on ones person or especially on a chain. Not just BA. An
37 Bmiexpat : You, along with other posters on here, seriously need to get some perspective on this! The FA was not fired, only alledgedly suspended pending invest
38 Hotelmode : Is anyone actually reading this thread??? Or just jumping in with opinions from the headline? Nobody has been suspended as a result of stealing a muff
39 AAJFKSJUBKLYN : I beleive it was 3 or 4 flight attendants on an AA international trip into MIA, went through customs, customs dug through their bags, found AA "food S
40 Sh0rtybr0wn : If you're calling Branson a "loser", it's best to spell loser correctly, its a better insult that way. And I cant believe those AA FAs to MIA got fir
41 Blr2Syr : Well I didnt mean so seriously..... But then I hope let there be more to this than what is said ! My real point is should BA look into such minor iss
42 AJMIA : We just waste so much that other people could use. I remember being on a flight (not sure of the airline) where the uneaten prepackaged food items we
43 Post contains images Star_world : ??? I'd hate to see how you deal with a serious issue! Read the article. Nobody has been suspended for eating a muffin What on earth is this meant to
44 ACdreamliner : If someone can get suspended for wearing a necklace, surly eating a muffin will be punishable by... death? good god, BA don't half know how to make a
45 LHRSpotter : I know it's a bad joke but if she was on regular duty on the JFK - CDG flights and planned on a long carrer with TWA, this little carton of milk prob
46 AAJFKSJUBKLYN : Quoting AAJFKSJUBKLYN (Reply 40): and the other looser running Virgin. Branson is not a looser, attacking my spelling is a true looser. Im at work, ap
47 Bmiexpat : ... and there was also a lot more to the necklace issue than "BA suspend staff member for wearing cross necklace". I rather think it's outside observ
48 Ikramerica : It's more the newspaper misleading the public to get the desired "big business is evil" reaction. It's like saying: "man shot to death for holding a
49 Bmiexpat : I completely agree. But I love the way some forum members are so self righteous that they jump to such conclusions, that BA is such a horrible employ
50 G-CIVP : "If an item has been expensed off, as in food since it can't be given out again, and no pax wanted it, it isn't theft. Especially if it is half eaten"
51 IAirAllie : I worked for a carrier that had very strict policies about theft. We were told in no uncertain terms that you cannot remove anything from the aircraft
52 Post contains images BlueShamu330s : Wah Wah Oops, I see a lawsuit coming on for serving up half baked muffins Ding Ding, we have a winner, and the award for managing to diss Finnair in
53 Eajpecrca : This is the first sentence of the linked article that began this thread! "British Airways have suspended a cabin crew steward for eating a muffin tha
54 Post contains images David L : Making a mountain out of a molehill... like taking a tabloid article at face value and not caring about the whole story, even after people in the ind
55 Post contains images Boeingluvr : Yea, your beloved AC treats guests the way BA treats their staff. If BA's standard for that is so bad, then it matches AC!!
56 Hotelmode : And if you had read the rest of the thread you would have known that BA havent suspended anyone for eating/stealing a muffin. Customs and Police have
57 GDB : This thread still going on? Frightening, to see some be so swayed by an obviously piece of shit tabloid report. Then again, they are written to appeal
58 United_Fan : What I'd like to know is who turned this guy in to management? They must have had a grudge against him for something so petty...
59 Post contains images Hotelmode : Read the thread
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