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"Woman Says She Sat In Urine-Soaked Airplane Seat"  
User currently offlineBillaskier From United States of America, joined Dec 2007, 13 posts, RR: 0
Posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15862 times:

I did a search and this wasn't already posted.

Pretty GROSS if you ask me...

http://www.thebostonchannel.com/news/14893222/detail.html

[Edited 2007-12-19 19:33:01]

72 replies: All unread, showing first 25:
 
User currently offlineBAKJet From United States of America, joined Nov 2007, 743 posts, RR: 0
Reply 1, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15810 times:

That is pretty disgusting.

BTW-

Quoting Billaskier (Thread starter):
I did a search and didn't come across this...

you didn't come across this?  Confused


User currently offlineBillaskier From United States of America, joined Dec 2007, 13 posts, RR: 0
Reply 2, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15786 times:

Sorry, BAKjet...I re-wrote opening...should make more sense.

User currently offlineAdman737 From Ecuador, joined Sep 2007, 86 posts, RR: 0
Reply 3, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15787 times:

Damn that is nasty they should of done something right then and there. I would barf all over the cabin. Give her some money and let her buy some clothes. Change the seat cover if they knew someone had pissed on it. That is very careless of the airline. I work with handicap kids and i would never let a child walk around with piss in his pants or poop in his pants no matter how nasty it is to change a handicap child. Be more responsible come on ppl we live in a country that health is everything we want. We dont want to catch something someone else has from there pee. I want to barf right now. I cant believe a F/A would do that just leave it there and then say oh someone peed on that seat. Oh yeah thanks for telling me I payed $350 for a seat with pee thank you. Next time crap on it and I will pay more.

User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 4, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15743 times:

Wow - bad FL. The seat should have been changed or something done with it before letting the next flight board. The F/A obviously knew about it - so you don't just say "oh well, maybe the next person won't notice". Just plain disgusting, disrespectful to your passengers, and poor customer service.

User currently offlineKingAir200 From United States of America, joined May 2006, 1611 posts, RR: 2
Reply 5, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15742 times:

I have seen this before, and if the inbound crew knew of the problem, they should have informed agents when they arrived in FL. Then, the seat cushion could have been replaced. If that wasn't possible, the agent should have blocked the seat on the outbound to BOS

Quote:
When the flight arrived in Boston, airliner personnel said the could not get her luggage.

Checked luggage can only be delivered to luggage claim due to the items that can be placed in checked luggage that are not allowed inside the secure area. That is not a FL regulation, it is a FAA/TSA thing. There is nothing FL could have done for her in that respect.



Hey Swifty
User currently offlineEghansen From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15706 times:



Quoting Adman737 (Reply 3):
Damn that is nasty they should of done something right then and there



Quoting Adman737 (Reply 3):
Change the seat cover if they knew someone had pissed on it.

They can't often change the seat cover. Seat covers are not usually stocked at out stations. What the flight attendant is supposed to do is record the problem in the maintenance log and notify ops when the flight lands. The operations department will go into the computer system and block the seat so it cannot be assigned with a boarding pass. The pilot can do this too, and as he often has more clout than a flight attendant, it will get done.

In-op seats are very common and it is not always something as gross as urine. It is very common to have a broken seat belt, for example. If a seat has an in-op seat belt, it cannot be used because it violates FAA regulations.

Another common cause of an in-op seat is a tray table with a broken latch. The tray table is in the "down" position and can't be latched up. When this happens, it can be necessary to block the entire row if it is on the aisle seat because any exit obstructions also violates FAA regulations.


User currently offlineIkramerica From United States of America, joined May 2005, 21476 posts, RR: 60
Reply 7, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15668 times:

They should have given her the "Airtran sat me in diseased urine and all got was this lousy t-shirt" shirt.  Smile

Seriously, at an airport like Boston I'm surprised the airline couldn't have done something to find her some clothes. And of course, they should have taped over the seat and reseated her from the start since they knew the guy pissed himself.



Of all the things to worry about... the Wookie has no pants.
User currently offlineN1120A From United States of America, joined Dec 2003, 26376 posts, RR: 76
Reply 8, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15645 times:



Quoting KingAir200 (Reply 5):

Checked luggage can only be delivered to luggage claim due to the items that can be placed in checked luggage that are not allowed inside the secure area. That is not a FL regulation, it is a FAA/TSA thing. There is nothing FL could have done for her in that respect.

That is fine, but her walking to the claim in a blanket is totally unacceptable. FL should have gone and bought her some clothes from the airport to just walk around in.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineAdman737 From Ecuador, joined Sep 2007, 86 posts, RR: 0
Reply 9, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15609 times:

I dont care what anyone has to say if they are going to defend the airline on this. There is absolutely no excuse in the world for letting a passenger sit in a seat filled with someone's pee. That is not right at all I would feel down graded and discussed at this personally i would start something on that plane.

User currently offlineSh0rtybr0wn From United States of America, joined Aug 2007, 528 posts, RR: 0
Reply 10, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15598 times:



Quoting N1120A (Reply 8):
That is fine, but her walking to the claim in a blanket is totally unacceptable. FL should have gone and bought her some clothes from the airport to just walk around in.

I agree. Awful.

Did they serve food and beverage in the flight? Its like a flying toilet at that point and unsanitary for the pax in adjacent seats. Its a good thing the previous pax didn't have a #2 problem. Should have fixed problem or gave her another seat before takeoff.
What kind of Genius flight attendant knows that a seat was urinated on in previous flight, but only offers to tell the someone AFTER they've sat in that urine?
Is it too much to ask to put up a sign saying " dont sit in this seat - unclean"?


User currently offlinePilotboi From United States of America, joined Sep 2007, 2366 posts, RR: 9
Reply 11, posted (6 years 7 months 2 weeks 1 day 21 hours ago) and read 15580 times:



Quoting KingAir200 (Reply 5):
Checked luggage can only be delivered to luggage claim due to the items that can be placed in checked luggage that are not allowed inside the secure area. That is not a FL regulation, it is a FAA/TSA thing. There is nothing FL could have done for her in that respect.

Oh and I know this - I work in this environment...but that doesn't mean they couldn't do anything at all. Like said before, they could gotten her something to wear, even some clean work clothes or something from a break room, vouches for the gift store, or anything...except "I'm sorry...there is nothing we can do". That's BS. An airline should have allow their employees to say this. Any company, at that, should never allow their employees to say this. Although it is sometimes the truth - you don't just leave your customers hanging. If you can't do something about it, recommend someone or can. Anything - to make your customers at least slightly happy.


User currently offlineSteeler83 From United States of America, joined Feb 2006, 9183 posts, RR: 18
Reply 12, posted (6 years 7 months 2 weeks 1 day 20 hours ago) and read 15495 times:

Don't they usually clean aircraft in between flights? How did this go unnoticed by the FL personnel? What an awful experience, and just when I thought FL was a decent airline. I guess she won't fly FL again after this, considering the treatment from the staff...

If I were her, I would be outraged. If I were an FL representative, I would have given her my clothes if I had to, granted it would have likely have been an airline uniform, but put urself in a passenger's shoes, especially in an industry where customer satisfaction is paramount...

Of course, not that I would actually go nude to make another passenger satisfied, but I would have done something to get her different clothes after that incident...



Do not bring stranger girt into your room. The stranger girt is dangerous, it will hurt your life.
User currently offlineKingAir200 From United States of America, joined May 2006, 1611 posts, RR: 2
Reply 13, posted (6 years 7 months 2 weeks 1 day 20 hours ago) and read 15357 times:

Quoting N1120A (Reply 8):
That is fine, but her walking to the claim in a blanket is totally unacceptable.



Quoting Pilotboi (Reply 11):
Oh and I know this - I work in this environment...but that doesn't mean they couldn't do anything at all.

Oh I don't dispute that. They should have done something more for her than shoo her off with only a blanket. I was just shedding some light on why they couldn't bring her the checked luggage.

[Edited 2007-12-19 20:54:07]


Hey Swifty
User currently offlineBreaker1011 From United States of America, joined Nov 2007, 938 posts, RR: 2
Reply 14, posted (6 years 7 months 2 weeks 1 day 20 hours ago) and read 15314 times:

I'm not on either the victim or the airline's side - but - playing devils advocate....

Perhaps this was an "accident" she had herself for whatever physical reason of condition, and in her embarassment, she got up and formulated in her head the way out of a hard spot. Think about it - if it happened to you because you had a physical condition - would you not, at least for a few seconds, wonder if there were an easy way to excuse yourself out of it and blame it on someone else? Let's face it, it's quite fashionable (no pun intended) to cast ire at an airline these days, and even a fast way to get some publicity, or at least a featured spot on U-tube. At this point with all the icky stuff with Southwest, delay rebellions in the cabin, who'd NOT believe you?

I just have to have faith that AirTran and nearly any other airline - if the FA really did know about what happened, would just not likely just ignore such a problem and let someone sit there.



Life's tough. It's even tougher if you're stupid. J. Wayne
User currently offlineKalakaua From United States of America, joined Jan 2004, 1516 posts, RR: 5
Reply 15, posted (6 years 7 months 2 weeks 1 day 20 hours ago) and read 15305 times:

This is one of the reasons why I kinda prefer leather seats on an aircraft.


Gravity explains the motions of the planets, but it cannot explain who set the planets in motion.
User currently offlineAerorobNZ From Rwanda, joined Feb 2001, 7172 posts, RR: 13
Reply 16, posted (6 years 7 months 2 weeks 1 day 20 hours ago) and read 15275 times:

I don't know of any airline that would find that acceptable. I'm with breaker1011 with his devil's advocate theory...

User currently offlineBreaker1011 From United States of America, joined Nov 2007, 938 posts, RR: 2
Reply 17, posted (6 years 7 months 2 weeks 1 day 19 hours ago) and read 15215 times:

You know for some reason I keep reading this story to disect further.

I don't buy it.

She "says" an FA told her that someone had an accident in the seat on the last flight. That doesn't mean an FA actually told her that. Bet if she lined up the crew that day she'd suddenly forget who "told her" that.

Come on - walked through a terminal in a blanket? Right. What's more humilating - looking like you spilled a drink on your lap/rear, or walking through a crowded terminal in a felt blanket. Pick your evil here.

Not only did the not give her new clothing but no voucher, no supervisor, nothing? AirTran's not that insidious nor are they stupid. I think the folks at the arriving airport didn't believe her either, and thus offered to do nothing. Then finally offered a refund when she went public - what else could they do.

Further - this would be a really big press deal if you ask me - you'd have seen this nationally if it were really a stable story.

I keep looking at her photo and the expression on her face, and even it is starting to deteriorate her credibility in my mind. Anyway, just my 2 cents.



Life's tough. It's even tougher if you're stupid. J. Wayne
User currently offlineSkyexramper From , joined Dec 1969, posts, RR:
Reply 18, posted (6 years 7 months 2 weeks 1 day 19 hours ago) and read 15191 times:



Quoting Billaskier (Thread starter):
Pretty GROSS if you ask me...

That is nothing! About 2 years ago a woman, on a Skyway 1900D bound for STL, took a dump on the floor right next to the entry door while in flight. She covered it with a magazine and was not the only person on the flight. Beat that!  box   yuck 


User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 19, posted (6 years 7 months 2 weeks 1 day 16 hours ago) and read 14878 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Usually the "contaminated" seats are reserved for non-revs  Wink


Ich haben zwei Platzspielen und ein Microphone
User currently offlineScouseflyer From United Kingdom, joined Apr 2006, 3384 posts, RR: 9
Reply 20, posted (6 years 7 months 2 weeks 1 day 16 hours ago) and read 14823 times:



Quoting Skyexramper (Reply 18):
That is nothing! About 2 years ago a woman, on a Skyway 1900D bound for STL, took a dump on the floor right next to the entry door while in flight. She covered it with a magazine and was not the only person on the flight. Beat that!

Was she ill was there any explanation for this?


User currently offlineGrahamHill From France, joined Mar 2007, 2810 posts, RR: 2
Reply 21, posted (6 years 7 months 2 weeks 1 day 15 hours ago) and read 14656 times:



Quoting Skyexramper (Reply 18):
That is nothing! About 2 years ago a woman, on a Skyway 1900D bound for STL, took a dump on the floor right next to the entry door while in flight. She covered it with a magazine and was not the only person on the flight. Beat that!

WTF?!



"A learned fool is more foolish than an ignorant one" - Moliere
User currently offlineAloha73G From United States of America, joined Jul 2003, 2356 posts, RR: 4
Reply 22, posted (6 years 7 months 2 weeks 1 day 15 hours ago) and read 14590 times:

On HA 717s we had an extra seat cushion on each aircraft (stowed under the last row of seats) which we used in situations like this, or a spilled drink, vomit, etc. When we got to HNL, we simply told the cleaners we needed X number of cushions and they'd have them there before the next flight boarded....which is not long on interisland flights.

If I was the crew on this flight I would have removed the dirty cushion and swapped with the last row window seat; with the tray down and an "INOP" sign. If the crew knew it was dirty, they dropped the ball in letting her sit there.

-Aloha!



Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineLACA773 From United States of America, joined Nov 2004, 4002 posts, RR: 2
Reply 23, posted (6 years 7 months 2 weeks 1 day 15 hours ago) and read 14535 times:
Support Airliners.net - become a First Class Member!

When you think it's already getting nutty, this really is one of the worst {maybe not the worst}. Complete insanity and unprofessional laziness.

User currently offlineVulindlela744 From United States of America, joined Jan 2000, 519 posts, RR: 0
Reply 24, posted (6 years 7 months 2 weeks 1 day 11 hours ago) and read 12777 times:

No excuse here.....We have "save a seats" on all our aircraft for situations like this. The f/a should have taken the extra time to change it out. Having said that it seems as though she/he knew about the problem upon arrival into FLL. This is one of our bigger stations which would more than likely have a whole new seat cushion to change. Someone was simply not doing their job. I don't blame this woman for being upset. The airline should issue a public apology.

25 Post contains images Airlinelover : Here is what I find odd.. Castellano said a flight attendant told her someone had gone to the bathroom in the seat during the previous flight. "A flig
26 AC888YOW : My family was in service-oriented business for more than 30 years and hearing stuff like this really gets on my nerves. It's one thing if they can't r
27 MSYtristar : I have actually seen this happen several times on FL flights. Problem is, you have gate agents who'd just assume not to clean it up, and the same hold
28 MSYtristar : A big problem regarding the trend of dirty, unsanitary aircraft is the fact that the stations are generally under intense pressure to turn the plane i
29 Tjc2 : Anything after reply 13 in this thread is misinformed, however I don't know whether this was mentioned in the original article posted, but it clearly
30 Post contains images SkyexRamper : Nope, she didn't let the crew know before departure and couldn't hold it for the remainder of the flight.
31 Post contains images JRDC930 : I'm not surprised, given the fact parents never controll their brats on a flight, and the fact that U.S. carriers could care less weather a passenger
32 SBBRTech : Now wait there Skyexramper, what was that again???? You are right, can't beat that.
33 Steeler83 : Come to think of it, that does strike me as being a bit odd... If I were to piss myself, I wouldn't want to announce that to anyone myself. That is a
34 BR715-A1-30 : Ok, reading this is just disgusting... I hope to god that I don't know any of the flight attendants on the flight. I know quite a few FL flight attend
35 Skyexramper : Yep, you read it right.....1900D + woman + crapping in front of passenger + crew not having a dang idea until they landed = priceless.
36 Xtoler : This story does "smell" a little off. Unfortunately, the passenger is always right. Sometimes that just "pisses" me off. Just had to figure a way to u
37 Bennett123 : How did she not smell it before sitting down.
38 BR715-A1-30 : Was it a 717 or 737? IF it is a 737, the seats are darker hence harder to detect wet spots. On the 717, the seats are lighter, and if you spill so muc
39 CanadianNorth : Can't speak for this airline, but the one I work for we try to keep two or three spare seat bottom covers in the overhead bin with the blankets/extra
40 Post contains images Queso : Oh, how I love WN's open seating. 12th person on the plane and seat with a shitsmear on it? 64th person on the plane and vomit in the seatback pouch?
41 LHRBlueSkies : i think she is just taking the p**s!
42 FlyASAGuy2005 : I can not honestly believe that an F/A would BOLDY ADMIT that they knew that someone took a piss in the seat and they didn't do anything to fix the p
43 ZBBYLW : Alot of 1900's do not. This happened with Pacific Coastal some time ago. Basically what happened was some PAX got upset that there was no lav on boar
44 SkyexRamper : Very few 1900s have a lav added into them as it takes up 66% of the small forward/aft cargo bin. The only airline I can think of that has or had them
45 Xtoler : When I flew for Trans States, I had to clean my own plane. Not so bad, if you keep the a/c for the day. But what used to really piss me off was when
46 IAirAllie : No they are not especially when safety is involved. You need to read NUTS!. I've worked for several carriers none of them did that. Nice that yours d
47 RSWA330 : I was wondering this too. While I can't say I've sat in pee, I have sat in liquids. My pants were definately not soaked. They may have gotten damp, b
48 Post contains images RJ111 : They should have sat her in the carsey.
49 Aloha73G : Hawaiian keeps a spare cushion on 717s for this type of problem. Happened to me a few times while I was flying with them...unrine, vomit, spilled dri
50 Xtoler : Not specifically for this issue, but between flights, even if we dumping the aircraft, or even terminating an aircraft, we're supposed to always do a
51 GT4EZY : Exactly. We don't know for sure what happened and this could well have been a possibility. We just don't know. What I will say, however, is that the
52 Enviroian : I don't understand why they just couldn't pull off a cushion from an empty seat and the problem is solved, or am I missing some logic here?
53 APFPilot1985 : I fly FL pretty regularly (main office in IND, my office in APF) and their planes are pretty dirty. Last trip on the way home my assigned seat had dri
54 Steeler83 : NIce, perhaps they should have 10 spare cushions. What if they have more than 1 person have an accident during the day?
55 Aloha73G : You could, but alot of interisland flights are not empty so they keep the spare just in case. It came in handy on numerous occasions. On the 763s we
56 GT4EZY : Not good but we also have our fellow travellers to blame for that. It is not acceptable.
57 Aloha73G : They keep 1 onboard. If it is used, when the plane returns to HNL, a new spare is loaded by the cleaners. I did once have a flight where we lost 1 cu
58 7cubed : I think they need to go right to the source...the person that pissed there. If you have a condition wear a diaper!!! Make the S.O.B. pay for her cloth
59 Pensacolaguy : It is horrible what happened. I doubt the lady is being untruthful. I hope FL learns from there mistake. I'm flying them next week PNS-DCA-PNS. And I
60 Steeler83 : Oh, that also works. I just like the idea of planning for the worst case scenario, you know...
61 7cubed : If I wasn't sitting in it I don't think it would of bothered me. I have two young kids (another on the way) and have been dealing with urine for 6 ye
62 JayDub : I worked overnights for FL for one bid period. With the typical FL skeleton crew, we had to clean the RON aircraft as they came in on top of our ramp
63 Steeler83 : Nice to know what to expect if I book an FL flight anywhere. Some attention to detail in that regard... very nice...
64 Post contains images Hiflyer : $5 sez the seat cover was changed but not the cushion....or the cover was wrapped in a blanket. She sat down on what looked like a good seat and gradu
65 CXfirst : BINGO This is BS!!! -CXfirst
66 Isitsafenow : Are you saying that not ALL checked luggage is put through the bomb seeking device? Thats how I interpret your paragraph. safe
67 Hiflyer : You misread it. Example of what he wrote... You cannot take more than 3ozs of liquid thru the checkpoint and into the sterile area....you can take mo
68 Post contains images Isitsafenow : Nawww, I was going after a different angle on what happens to a checked bag after it disappers from your sight. I understatnd the 3 oz rule. I buzz a
69 Post contains images ContnlEliteCMH : Isn't that why you're supposed to wash your hands after you go?
70 Post contains images FlyASAGuy2005 : All luggage is put through the bomb scanners. You can even have a knife in your checked bad. You most certainly can't have one in your carry on throu
71 BAKJet : Thanks, but you didn't have to you could rewritten the word.
72 Indy : A few years back I was on a full flight and the seat was wet. I pointed it out to the flight attendant and with a real bitchy attitude she says to me
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