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MAD-AMM. What Kind Of Carrier On RJ?  
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Posted (6 years 11 months 3 weeks 2 days 7 hours ago) and read 3031 times:

Hello to all,

I need a bit of help. Looking at the photos I see there are quite a number of different cabin configurations for Royal Jordanian -from very smart A321 leather and PTV's to old fashioned looking A340's. I have to travel quite often to DXB from MAD, usually flying BA via LHR, with the dangers that encounters (loosing connections and luggage). With RJ now being a member of OneWorld, I have been considering giving them a try and going via AMM, but it depends on the aircraft.

I am pretty sure service onboard must be quite OK.

Can anyone help me?

Thanks!


Who says airports are boring places?!
22 replies: All unread, jump to last
 
User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 1, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2990 times:

Early April 2008, amadeus.net shows A320 and A321's for MAD - AMM, but only *eqv* for AMM - DXB (one was shown as A310-200).
Overall, RJ is reported to be an okay airline.
If RJ's timings fit your schedule, routing via AMM should be quite shorter than via LHR and minus the potential hassle of connecting at LHR.
I would give it a try.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineLAXintl From United States of America, joined May 2000, 26136 posts, RR: 50
Reply 2, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2975 times:

There was a recent trip report on RJ....
Royal Jordanian: ORD-AMM-DEL, Never Again! (by Cakentennis Dec 24 2007 in Trip Reports)

Even overlooking the weather diversion, the product and inflight service did not get high marks at all.



From the desert to the sea, to all of Southern California
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Reply 3, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2970 times:

Hi HT,

Thanks for your reply. I am pretty certain RJ must be a good option. I must be honest: miles come first and as an IB frequent flyer I always try OneWorld carriers first as an alternative, and RJ does look good. However, the interior configuration of the aircraft differs enormously from one A320 to another and on a 5 hour flight between MAD and AMM (followed by a further 3 hours to DXB), it is quite an issue!  Wink

Regards!



Who says airports are boring places?!
User currently offlineAirxLiban From Lebanon, joined Oct 2003, 4518 posts, RR: 53
Reply 4, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2950 times:

I've seen just about every aircraft in RJ's fleet at DXB, with the exception of the Dash 8. Though it's more than likely to be an A321 or an A310.

Their new Airbus narrowbodies are seriously fantastic on the inside. Clean, new, comfortable, great entertainment (when it works). But the older ones are the exact opposite.

Similarly on the A310 I think some of them have been retrofitted with new interiors but others haven't. I flew on one recently and it still had the old interior, which was seriously showing its age.

Anyway, what kind of a connection does RJ provide from MAD to DXB? I live in DXB and have a lot of Spanish colleagues who lament the lack of a nonstop service to Madrid. They have found that the best way to fly MAD-DXB is on Qatar Airways, because the departure from Madrid is very late in the evening and it allows you to get a full day in Madrid.

Regards



PARIS, FRANCE...THE BEIRUT OF EUROPE.
User currently offlineAirMale From Botswana, joined Sep 2004, 381 posts, RR: 1
Reply 5, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2950 times:

If flying from Madrid to Dubai, why don't you try Qatar Airways?
The operate 4 weekly flights from Madrid to Doha (A330) with convenient connections
to Dubai. They are not member of any alliance, but you can accrue (and redeem)
miles LH, UA, US, VS, OZ, NH.....



.....up there with the best!
User currently offlineB747forever From Sweden, joined May 2007, 17146 posts, RR: 10
Reply 6, posted (6 years 11 months 3 weeks 2 days 6 hours ago) and read 2938 times:



Quoting AirMale (Reply 5):
If flying from Madrid to Dubai, why don't you try Qatar Airways?

Because they arent a OW member!!!



Work Hard, Fly Right
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Reply 7, posted (6 years 11 months 3 weeks 2 days 5 hours ago) and read 2886 times:



Quoting LAXintl (Reply 2):
There was a recent trip report on RJ....
Royal Jordanian: ORD-AMM-DEL, Never Again! (by Cakentennis Dec 24 2007 in Trip Reports)

Wow! Sad That is enough to put you off completely!!

Quoting B747forever (Reply 6):
Quoting AirMale (Reply 5):
If flying from Madrid to Dubai, why don't you try Qatar Airways?

Because they arent a OW member!!!

That's right!!  Wink To be honest, once you are obliged to connect, to me it is the same to go via LHR than any other. From MAD to DXB you can also fly LH, OA, OS, AZ, TK, VS, LX, KL, SK or even RO, of all airlines!! But always connecting.

...and, to be honest again, I really think LHR is not that bad. In fact, I think they do bloody well for the amount of traffic they have. However, you have to make sure you have at least 2 hours time between flights as there is virtually always some kind of delay due to heavy traffic on approach, some other aircraft at your gate, queues to get over to T4 etc. But at least with BA you always know what you get, and I like them. Oh, but you do need to carry some clothes in your carrier bag as your luggage may not arrive at your final destination but, then again, let's be fair, this can happen to you on any connecting flight. I only wish IB would look towards the East sometime!

Quoting AirxLiban (Reply 4):
Anyway, what kind of a connection does RJ provide from MAD to DXB? I live in DXB and have a lot of Spanish colleagues who lament the lack of a nonstop service to Madrid. They have found that the best way to fly MAD-DXB is on Qatar Airways, because the departure from Madrid is very late in the evening and it allows you to get a full day in Madrid.

The connection times are quite similar. However, LHR with BA is good too. You can depart MAD at 18.00h (there are 19 flights from MAD to LON every day, so plenty to choose from) and catch the 21.40 flight to DXB which arrives after 8am. Perfect to enjoy a good sleep on the plane, save a night at a hotel and be ready for a full days work. On return I usually catch the early morning flight just after 2am which gets you in to London after 6 in the morning, which means you have made the best of the previous day -and enjoy a good dinner at any of the magnificent Dubai restaurants before crashing out in the plane- and get back ready for another full days work.

So... really. I don't know what I am moaning about!  Wink RJ could be good, but after reading that travel review I think I will stick to 'only one piece of luggage, please' 'liquids and others in see-through bags,please' ...  irked 

regards!



Who says airports are boring places?!
User currently offlineGatoVolador From Spain, joined Apr 2007, 435 posts, RR: 1
Reply 8, posted (6 years 11 months 3 weeks 2 days ago) and read 2787 times:



Quoting EUROBUS (Reply 7):
I really think LHR is not that bad. In fact, I think they do bloody well for the amount of traffic they have.

 checkmark   checkmark 


User currently offlineHT From Germany, joined May 2005, 6525 posts, RR: 23
Reply 9, posted (6 years 11 months 3 weeks 1 day 12 hours ago) and read 2700 times:



Quoting EUROBUS (Reply 7):
Quoting LAXintl (Reply 2):
There was a recent trip report on RJ....
Royal Jordanian: ORD-AMM-DEL, Never Again! (by Cakentennis Dec 24 2007 in Trip Reports)

Wow! That is enough to put you off completely!!

While this TR probably is not typical, it indeed gives a hint how well (or *not* in this case) RJ would be able to handle *exceptional* situations. It is more than understandable if pax stay away from RJ based on such experiences / reports.

Quoting EUROBUS (Reply 7):
From MAD to DXB you can also fly LH, OA, OS, AZ, TK, VS, LX, KL, SK or even RO, of all airlines!! But always connecting.

Quite strange that EK is not flying between DXB and MAD. They tend to fly to almost every secondary airport in the U.K. and are eyeing secondary airports in Germany, but why not busy MAD and also not BCN ? Is there any political reason for this or is it just that demand is too low ?

Quoting EUROBUS (Reply 3):
a 5 hour flight between MAD and AMM

Interesting fact. Up to now, I never realized that it takes that long to cross the Mediterranean Sea East to West.
-HT



Carpe diem ! Life is too short to waste your time ! Keep in mind, that today is the first day of the rest of your life !
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 10, posted (6 years 11 months 3 weeks 1 day 12 hours ago) and read 2684 times:

Hi EUROBUS,

In my opinion, if you can ensure your travels on RJ are made on a narrow-body, you will have a much higher chance of having a good experience. Most of their narrow-bodies, as mentioned here already, are quite new. As for the A310's, as mentioned here also, some have been retro-fitted and some have not.

As a Oneworld member, i believe your only options are RJ and BA from MAD. If your comparison concludes that you should take RJ, then do so, as they aren't so bad (generally speaking). Being a Oneworld member myself, i would probably select the RJ option.

Off the back of my head (i could be wrong), flights between MAD and AMM are generally on the narrow-bodies (A321 maybe?) and chances are, theyll be the new ones. However DXB, as AirxLiban stated, gets all of RJ's fleet. Ive seen the A340, A320, A321, and the 767!! ... (leased one, a few weeks ago)

RJ does have it's downside though. AMM is not a transit-friendly airport, with ever-so limited facilities. Delays can happen, and if they do, RJ "could" be notorious for mishandling passengers.

On the other hand, they have greatly improved generally, and you just may experience their better service.

All the best in your travels!

Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Reply 11, posted (6 years 11 months 3 weeks 1 day 9 hours ago) and read 2621 times:



Quoting Ronerone (Reply 10):
In my opinion, if you can ensure your travels on RJ are made on a narrow-body, you will have a much higher chance of having a good experience. Most of their narrow-bodies, as mentioned here already, are quite new.

Hi Roni,

Thanks for your comments. I am sure RJ's overall quality must be ok. I am sure Cakentennis's bad experience was one in a million. IB is bashed all the time and, believe me, it is not that bad. You get better and worst experiences like with every other airline, like I am sure happens with RJ.

Quoting Ronerone (Reply 10):
RJ does have it's downside though. AMM is not a transit-friendly airport, with ever-so limited facilities. Delays can happen, and if they do, RJ "could" be notorious for mishandling passengers.

That is a more serious issue!

Regards!



Who says airports are boring places?!
User currently offlineRJAF From Jordan, joined Jan 2007, 321 posts, RR: 0
Reply 12, posted (6 years 11 months 3 weeks 1 day 8 hours ago) and read 2577 times:



Quoting Ronerone (Reply 10):
On the other hand, they have greatly improved generally, and you just may experience their better service.

Agree with you Ronerone...

I have been flying RJ quite frequently lately to Beirut (320s and E-195s) and must say all the flights were superb with no complaints what so ever.

That TR must have been a one-off really. I'm sure things like that do happen but very rarly and there is no doubt that RJ has made great strides and in my opinion are one of the top airlines in the region. They certainly don't deserve all that bashing!



Chance favors the prepared mind
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 13, posted (6 years 11 months 3 weeks 1 day 8 hours ago) and read 2574 times:



Quoting RJAF (Reply 12):
That TR must have been a one-off really. I'm sure things like that do happen but very rarly and there is no doubt that RJ has made great strides and in my opinion are one of the top airlines in the region. They certainly don't deserve all that bashing!

I definitely agree!  Smile



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineOHLHD From Finland, joined Dec 2004, 3962 posts, RR: 25
Reply 14, posted (6 years 11 months 3 weeks 1 day 6 hours ago) and read 2535 times:



Quoting EUROBUS (Reply 7):
RJ could be good, but after reading that travel review I think I will stick to 'only one piece of luggage, please' 'liquids and others in see-through bags,please' .

Do not give to much on this trip report as it was a big misfortune that occurred. That is NOT every days business.

I flew RJ myself in Dec and it was great. On time departure, nice crew on board. Honestly you should just try yourself RJ and if you do not like it switch back to BA and LHR.


User currently offlineAIR MALTA From Malta, joined Sep 2001, 2531 posts, RR: 1
Reply 15, posted (6 years 11 months 3 weeks 1 day 6 hours ago) and read 2525 times:

I have flown RJ from VIE to BKK via Amman and I have to say that I enjoyed theit shorthaul flights more than the longhaul ones. The service on the A320s and A321s is great. You have some good IFE and a nice catering in Y. Whereas in the A310s and the A340s, the situation seems to be desperate. I really don't understand how they don't upgrade their longhaul product. And the passengers using those flights are bargain travelers and it shows : drunk passengers, filthy toilets, etc... But overall, I enjoyed flying RJ and loved their Asian cabin crew. They are ever so nice...

But if I had to chose, i would go BA. Nothing beats their 777 and 744 product.

As of Qatar Airways, I got to use them last month. It was supposed to fly BA from VIE to KWI via LHR. The incoming flight from LHR was late that the BA ground staff have rebooked me on the VIE-DOH-KWI with Qatar Airways. Let me tell me that it was my most uncomfortable longhaul flight ever. QR use their A320s on the VIE-DOH runs. The flight departed VIE at 23:00. I was in Y. 30 min into the flight they distributed the hot towels. 30 minutes later they came with dinner (at 00:00!). 1 hour later they came with coffee and tea. 45 min later they cleared the trays. 30 min later they came with duty free. I ended up asking a cabin crew if they were ever gonna dimm the cabin lights in order to let us sleep. He told me yes but only for 30 min or so cause they were going to start with the breakfast service. And in deed, soon after they started the breakfast service. Everyone wanted to sleep and not eat. How can u have dinner and breakfast within 4 hours?!!! When the cleared up the trays, almost no one had his breakfast. I was so angry. They try to be a quality airline but that time they overcooked it... That's why for flights to the ME I go back back to London and then fly with BA to my destination so at least I can sleep a bit and I have the choice to use WTP. But using BA and LHR is unfortunately risky!



Next flights : BRU-ZRH-CAI (LX)/ BRU-FCO-TLV (AZ)
User currently offlineAbrelosojos From Venezuela, joined May 2005, 5129 posts, RR: 55
Reply 16, posted (6 years 11 months 3 weeks 1 day ago) and read 2442 times:



Quoting HT (Reply 9):
While this TR probably is not typical, it indeed gives a hint how well (or *not* in this case) RJ would be able to handle *exceptional* situations. It is more than understandable if pax stay away from RJ based on such experiences / reports.



Quoting EUROBUS (Reply 11):
Hi Roni,

Thanks for your comments. I am sure RJ's overall quality must be ok. I am sure Cakentennis's bad experience was one in a million.



Quoting RJAF (Reply 12):
That TR must have been a one-off really. I'm sure things like that do happen but very rarly and there is no doubt that RJ has made great strides and in my opinion are one of the top airlines in the region. They certainly don't deserve all that bashing!



Quoting OHLHD (Reply 14):
Do not give to much on this trip report as it was a big misfortune that occurred. That is NOT every days business.

= I have flown RJ on several occasions and if given the option would avoid them like a plague. Poor inflight service and an absolute uncaring staff is evidence of how poor RJ is ... sad especially because most Jodanians are extremely hospitable. Unless you want to experiment, I would avoid RJ. If you looked at CAKETENNIS's report, an overwhelming majority of comments are negative. Look up Skytrax user comments and you will find the same overall negative opinion amongst RJ fliers.

Cheers,
A.



Live, and let live.
User currently offlineRonerone From Jordan, joined Aug 2004, 1675 posts, RR: 53
Reply 17, posted (6 years 11 months 3 weeks 22 hours ago) and read 2413 times:



Quoting Abrelosojos (Reply 16):
Look up Skytrax user comments and you will find the same overall negative opinion amongst RJ fliers.

I wouldn't fully take the Skytrax comments word-for-word. For any of the airline comments for that matter. While there is a great deal of the positive comments there, it seems most comments posted reflect only that 'sample' of pax who have had negative experiences on any particular airline.

I think the best way to sum up one's average RJ esperience is as follows:

Narrow-body flight:  checkmark 

Wide-body flight:  no 

This is of course, generally speaking.

Regards,
Roni



A Stop Away From One-Stop, Is Non-Stop : Airbus A340-500
User currently offlineEUROBUS From Spain, joined Nov 2004, 313 posts, RR: 0
Reply 18, posted (6 years 11 months 3 weeks 14 hours ago) and read 2367 times:



Quoting AIR MALTA (Reply 15):
That's why for flights to the ME I go back back to London and then fly with BA to my destination so at least I can sleep a bit and I have the choice to use WTP

That is a very valid point. From LHR it is a 7 hour flight which, if you have something for dinner before boarding, allows you to get a decent nap. I believe MAD-AMM is aprox. 5,30h flight but at least it is during the day -both ways.



Who says airports are boring places?!
User currently offlineLaxintl From United States of America, joined May 2000, 26136 posts, RR: 50
Reply 19, posted (6 years 11 months 2 weeks 4 days 23 hours ago) and read 2260 times:

Here is another fresh trip report... again not the most encouraging
Royal Jordanian, AMM-YUL (by Okees Jan 4 2008 in Trip Reports)



From the desert to the sea, to all of Southern California
User currently offlineAvianca From Venezuela, joined Jan 2005, 5934 posts, RR: 40
Reply 20, posted (6 years 11 months 2 weeks 4 days 23 hours ago) and read 2253 times:

I am really asking why OneWorld did invite them to join...?


Colombia es el Mundo Y el Mundo es Colombia
User currently offlineT154M From United Arab Emirates, joined Apr 2005, 47 posts, RR: 0
Reply 21, posted (6 years 11 months 2 weeks 4 days 15 hours ago) and read 2196 times:

Eurobus, do your self a favor and go with RJ. Their flights from spain are all brand new 320 & 321 excellent service and IFE VOD. Your connecting flight to DXB is the night flight which is A321 for sure and thats a beautiful and excellent plane.
Most european services are done with the 320 and 321 ACs, except for london they get the 310 along with the 321. Go for RJ and i asure you that you wont regret it.


User currently offlineFlitemax From Spain, joined Aug 2007, 249 posts, RR: 0
Reply 22, posted (6 years 11 months 2 weeks 4 days 14 hours ago) and read 2183 times:

I live in Madrid. I wished to travel to Bahrain via Amman and back this Christmas so i enquired about fares in their office in Plaza Espana....That was in November.
I was how expensive the quote was! I recall something like 1,500 euros!!!? This is contrast to QR which is usually around 600 euros. I flew QR.


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