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AA Wins Award Beating SQ, BA, LH Amongst Others!  
User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Posted (6 years 11 months 2 weeks 4 hours ago) and read 6991 times:

No its not a joke although I did laugh my head off when I read it. Some of these award are getting rediculous. How could they possibly beat the other finalists??!!

http://biz.yahoo.com/prnews/080110/lath042.html?.v=101

35 replies: All unread, showing first 25:
 
User currently offlineA380forana From Japan, joined Jan 2008, 47 posts, RR: 0
Reply 1, posted (6 years 11 months 2 weeks 4 hours ago) and read 6967 times:

It is crazy indeed...
There is no comparison possible at least between AA and SQ in term of service...
I flew both of them, SQ is by far superior, BA, VS, also, and LH, don't know as I don't fly them often, especially from Japan to Europe because of their prehistoric IFE.

On what basis did they give the price?


User currently offlineBlueSky1976 From Poland, joined Jul 2004, 1910 posts, RR: 4
Reply 2, posted (6 years 11 months 2 weeks 4 hours ago) and read 6910 times:



Quote:
About Travel Weekly

Based in Secaucus, N.J., Travel Weekly is the nation's leading business-to-business information source for the travel industry, reaching some 150,000 readers in the industry each week.

That explains it all... I bet majority of those "executives" never stepped a foot on SQ, LH or BA...

[Edited 2008-01-10 07:02:08]


Now get your f***ing Jumbo Jet off my airport!!! - AC/DC "Ain't No Fun To Be a Millionaire"
User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 3, posted (6 years 11 months 2 weeks 4 hours ago) and read 6911 times:

[quote=]
About 5,000 Travel Weekly readers, which include travel agents and marketing executives, voted to select the finalists in this year's polling and those readers were then asked to vote for the nominees in 51 categories.
[/quote]



Anyone can fly, only the best Soar.
User currently offlineCol From Malaysia, joined Nov 2003, 2129 posts, RR: 22
Reply 4, posted (6 years 11 months 2 weeks 3 hours ago) and read 6721 times:

Damn, I must have missed being on those AA flights which had a better service standard than SQ!!!!! There must be news articles about them, cos that would be newsworthy!!!

User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7564 posts, RR: 8
Reply 5, posted (6 years 11 months 2 weeks 3 hours ago) and read 6705 times:

I found NW's international service to be close to that of European carriers... AA is no where near that.


"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineUN_B732 From United States of America, joined Jul 2001, 4289 posts, RR: 4
Reply 6, posted (6 years 11 months 2 weeks 3 hours ago) and read 6662 times:

I can't believe it.. that's absolutely ridiculous.

-A



What now?
User currently offlineStitch From United States of America, joined Jul 2005, 31387 posts, RR: 85
Reply 7, posted (6 years 11 months 2 weeks 3 hours ago) and read 6647 times:
Support Airliners.net - become a First Class Member!



Quoting BlueSky1976 (Reply 2):
That explains it all... I bet majority of those "executives" never stepped a foot on SQ, LH or BA...

Or they flew "the Nationals" very rarely and AA much more often, so even if they had a great single experience on SQ, LH or BA, the larger number of good experiences they had on AA instilled the view that AA was better.

I've had some experiences on UA that were equal or better then I have had on SQ, LH and NH. And all of my experiences on UA have been no worse then good. And between 2001 and 2005, I flew UA much more then the others so I'd rate UA pretty high. But now that I fly SQ, LH and NH more often then UA, it is clear that for the most part those three offer a better experience, but it does not detract from what I experienced on UA and I can still find gems in the UA system (UA901 FRA-SFO, UA875 SEA-NRT, UA876 NRT-SEA) even today.


User currently offlineAbrelosojos From Venezuela, joined May 2005, 5129 posts, RR: 55
Reply 8, posted (6 years 11 months 2 weeks 2 hours ago) and read 6440 times:

I could see AA beating LH ... but the others ... what a joke.

Cheers,
A.



Live, and let live.
User currently offlineAloha73G From United States of America, joined Jul 2003, 2372 posts, RR: 4
Reply 9, posted (6 years 11 months 2 weeks 1 hour ago) and read 6340 times:

While there is no comparison between AA and the other carriers listed in terms of onboard service, you have to consider that part of customer service is flying to the places where people want to and IF you live in the US, it is hard to argue with AA's route network. It is by far the most balanced. In the same way, I wouldn't expect Singapore or AA to be voted by The UK or Germany as the best airline since their service to those countries is limited....in those cases I would expect VS or BA and LH to win.

Again, I am not saying AA is as good as those carriers but they do offer the most balanced international route network from the USA and a decent, consistent international product.

-Aloha!



Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
User currently offlineLACA773 From United States of America, joined Nov 2004, 4064 posts, RR: 2
Reply 10, posted (6 years 11 months 2 weeks 1 hour ago) and read 6315 times:
Support Airliners.net - become a First Class Member!

This is insane. Makes zero sense to me. Perhaps those who participated in this survey need to be hospitalized with Ms. Spears and given anti-psychotics for delusions.  Confused

This is just another example why you can't trust the majority of these surveys.


User currently offlineLAXdude1023 From India, joined Sep 2006, 7807 posts, RR: 25
Reply 11, posted (6 years 11 months 2 weeks 1 hour ago) and read 6283 times:

AA isnt a bad carrier, I fly them most of the time. However putting AA as having better service than SQ, BA, or VS is not really accurate. LH isnt that great so, I can maybe see that. The one thing AA does have for travelers in the US is an extensive network from more major cities than any other carrier in the US. That makes it somewhat easier, but in terms of service, AA still lags behind CO for the domestic carrier. Domestically DL, NW, AA, and UA arent that impressive servicewise. CO is better.


Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 12, posted (6 years 11 months 2 weeks 1 hour ago) and read 6211 times:



Quoting LAXdude1023 (Reply 11):
LH isnt that great so, I can maybe see that

Sorry, I cannot agree with that, try flying for instance a LH A300 on a short hop from LHR to FRA, then fly a AA300 from MIA to SJU. The aircraft standard let alone service standard is miles apart. I just dont understand what planet these people were on when they did this survey, hence why I started the thread. Maybe they were on planet DFW??!!


User currently offlineNYCAAer From United States of America, joined Jul 2004, 693 posts, RR: 3
Reply 13, posted (6 years 11 months 1 week 6 days 20 hours ago) and read 5996 times:

Even though I work them, I wonder if AA paid them for the award. How could we beat SQ? Or even BA despite their baggage handling problems of last summer? They both have a product far superior to us, unfortunately. I miss the service we offered inflight back when I started in the late 1980s. We were proud of our international inflight service in those days.

User currently offlineAvianca From Venezuela, joined Jan 2005, 5934 posts, RR: 40
Reply 14, posted (6 years 11 months 1 week 6 days 19 hours ago) and read 5909 times:



Quoting Abrelosojos (Reply 8):
I could see AA beating LH ... but the others ... what a joke.



Quoting LAXdude1023 (Reply 11):
LH isnt that great so, I can maybe see that.

well, travelled lot on both carriers... have to say that LH beats AA by miles...



Colombia es el Mundo Y el Mundo es Colombia
User currently offlineKELPkid From United States of America, joined Nov 2005, 6428 posts, RR: 3
Reply 15, posted (6 years 11 months 1 week 6 days 18 hours ago) and read 5858 times:



Quoting BlueSky1976 (Reply 2):


Quote:
About Travel Weekly

Based in Secaucus, N.J., Travel Weekly is the nation's leading business-to-business information source for the travel industry, reaching some 150,000 readers in the industry each week.


That explains it all... I bet majority of those "executives" never stepped a foot on SQ, LH or BA...

Yep, and New York is the center of the universe, and a cross-country trip to gauge the opinion of "all of America" is driving to Pittsburgh and back and shoving the mic in everyone's face...  Yeah sure



Celebrating the birth of KELPkidJR on August 5, 2009 :-)
User currently offlineKLM11 From United States of America, joined Dec 2003, 182 posts, RR: 1
Reply 16, posted (6 years 11 months 1 week 6 days 18 hours ago) and read 5547 times:

How ridiculous! If I were to make a list of the best int'l carriers, AA would certainly not be at the top. Although my experience flying with them, especially up front, is limited, I have never had an above average experience with AA. At least in terms of their Y product, the meals were sub-par, seats outdated with a limited IFE selection, and overall service worse IMHO compared to UA and CO for US carriers. I will agree that they do have very nice terminal facilities, as noted in the article (eg. LAX, JFK, and MIA to name a few). On the whole however, I think the award is a bit out of touch with reality...

--KLM11



BENAIRE - The Refined Airline
User currently offlineFlyMeToTheMoon From United States of America, joined Jul 2004, 242 posts, RR: 1
Reply 17, posted (6 years 11 months 1 week 6 days 17 hours ago) and read 5490 times:

I am not sure if I should laugh or cry. This is downright pathetic and idiotic - AA better than SQ, LH and BA?!?!?!?!?!? Give me a break. No one in the right mind that has set foot more than once on any of those three airlines would choose AA. But then again need to look at who this magazine is... somewhat similar to a Yugo being rated best automobile by the Hoboken AutoMagazine. And if you are not in the mood to laugh then weep. I sure look forward to seeing this "award" in AA's marketing materials.


Fly me to the moon... but not through LHR!
User currently offlineWarren747sp From United States of America, joined Feb 2004, 1171 posts, RR: 0
Reply 18, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 5053 times:

When did LH give great service as the other premire carrier? I can see CX, SQ and BA better than AA but not LH as some of your have indicated.


747SP
User currently offlineAviateur From United States of America, joined Apr 2004, 1360 posts, RR: 11
Reply 19, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 5053 times:

It's a skewed and essentially meaningless survey, that's all. "Travel Weekly?" Come on.

It's like when advertisements for crappy movies use promotional blurbs from obscure publications. "A great flick don't miss it, " says Joe NoName of the Hollywood Gazette News Bulletin Weekly Digest. Turns out nobody has ever heard of the HGNBWD.

And/or the voters were obviously biased toward U.S. airlines.

That's not to criticize American unfairly, but clearly you can't compare *any* U.S. carrier to SQ or CX or EK or any of the others.


- PS



Patrick Smith is an airline pilot, air travel columnist and author
User currently offlineIloveboeing From United States of America, joined Oct 2005, 803 posts, RR: 0
Reply 20, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 4816 times:



Quoting UAL777UK (Thread starter):
How could they possibly beat the other finalists??!!

Oh, you have got to be kidding me! SQ and BA are definitely better than AA, hands-down. This must have been rigged or extremely biased.


User currently offline44k From United States of America, joined Aug 2007, 310 posts, RR: 0
Reply 21, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 4677 times:

Congrats AA! This goes nicely along with the "Best wine in Business Class" award that was issued not too long ago.

I work for AA and I'm really happy and proud about some recognition. I hope AA can invest more cash in bringing the cabins up to date, especially domestic. I have flown LH in J before and AA J service is definately comparable if not better.


User currently offlineCoal From United States of America, joined Aug 2006, 2127 posts, RR: 10
Reply 22, posted (6 years 11 months 1 week 6 days 16 hours ago) and read 4668 times:

Just goes to show what a bunch of BS these awards are.

Cheers
Coal



Nxt Flts: SQ SYD-SIN-DEL-SIN-SYD | VA SYD-DPS-SYD
User currently offlineMotorHussy From New Zealand, joined Mar 2000, 3334 posts, RR: 9
Reply 23, posted (6 years 11 months 1 week 6 days 15 hours ago) and read 4594 times:



Quoting BlueSky1976 (Reply 2):
That explains it all... I bet majority of those "executives" never stepped a foot on SQ, LH or BA...

Or CX, EK, NZ, VS et al! But importantly they did beat UA, DL and all the other U.S. majors.



come visit the south pacific
User currently offlineIloveboeing From United States of America, joined Oct 2005, 803 posts, RR: 0
Reply 24, posted (6 years 11 months 1 week 6 days 15 hours ago) and read 4568 times:



Quoting 44k (Reply 21):
I hope AA can invest more cash in bringing the cabins up to date, especially domestic.

A good way to bring the cabins up to date would be to install PTVs with AVOD in all classes on all flights.


25 Ebs757 : Man airline pride must be a big thing nowadays... Everyone seems to be bashing AA, its an award given by a private group stop bitching, if you don't l
26 RJFlyer0891 : Another thing to keep in mind is that this is a magazine mostly for travel agents in the US, and airlines will frequently give travel agents free tick
27 GayStudPilot : Obviously skewed data. AA is not a bad airline, but certainly not world class in all aspects of the travel experience on the the global stage. This pi
28 Post contains images Trent1000 : Sorry, that would be 'beats AA by Miles and More'
29 Skyguy : This is laughable, completely and clearly absurd. How on earth can AA out rank SQ is beyond belief. Each one of the other carriers could beat AA hands
30 StuckInCA : 'nuff said
31 Nzrich : Yes but they could only vote from the finalists picked by so 5000 Travel weekly readers and considering there is only one US carrier to choose from i
32 BOAC911 : Any award or prizes usually say more about the institution that gives them out then who receives them. Publicity can be bought. A quick look at the Os
33 Post contains links and images CO777DAL : ^^^ To those 5000 readers of Travel Weekly, PLEASE tell me where you are getting the stuff your smoking, cause it must be some really good stuff!!! W
34 Post contains images PVG : These are ridiculous comments. Everyone knows that CO is the best and greatest airline serving the US market!!!! Maybe the greatest airline company i
35 PRAirbus : I agree, who are these companies polling????? There is no way AA is better than the world carriers...AA's service is HORRIBLE!!!
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