Wpr8e From , joined Dec 1969, posts, RR:
Reply 4, posted (14 years 5 days 5 hours ago) and read 1050 times:
If you flew NWA World Business Class before than you won't know the difference. The only improvement that they have made is with Seat Recline. That's it. If you are tall the leg rests don't come down enough. And if you take your feet off the rest, they snap back up. What is with that?
Food, sorry but it is the same. Now I always liked NW's food.
PTV. Exactly the same. Not interactive. Limited selection.
Service. Thank God you're not flying to Asia. Those old ladies are rotten. The only thing you have to look forward to is the Asian cabin crew on the connections in NRT.
Aking8488 From United States of America, joined Nov 2000, 129 posts, RR: 0
Reply 6, posted (14 years 5 days 2 hours ago) and read 1028 times:
Wpr8e, I can definitely echo your sentiments regarding the FA's on their Asian-Pacific flights. I fly to Seoul several times a year and the difference in service between the U.S.-originating flights and NRT ones are significant. Some of them, and they are mostly mature, you just have to wonder why they do it--they seem so unhappy.
WBC is definitely better although they haven't finished with the 744's yet so they're still the same as far as the seats. I would imagine they use DC-10's though for Europe and they're all finished with them. Food's a little better, you can use the WorldClubs lounges for free, and you might get your bags out first in the baggage claim area (this especially happens in Asia, VERY rarely in the U.S.).
It does pale in comparison though to KE, SQ and the other ones everyone here knows all about.
Azjubilee From United States of America, joined Apr 2000, 4063 posts, RR: 27
Reply 7, posted (14 years 4 days 20 hours ago) and read 998 times:
I have flown WBC many times and ifnd it terrific. With the enhancements in pich, recline, food, service and entertainment, it will likely be even better! Just read that new seat covers and curtains will be in place by the beginning of summer and that new headsets and a new digital entertainment system is launching shortly. Then in the near future, a new WBC seat will be launched. This all per PASSAGES and Richard Andersons letter to the company. Be patient! THings will get even better!! Enjoy your trip.
Iflewrepublic From United States of America, joined Jun 2000, 537 posts, RR: 3
Reply 10, posted (14 years 4 days 17 hours ago) and read 982 times:
I just did the Detroit to Rome flight...and now I'm back. The new World Business Class is just a temporary solution while we are waiting for the new aircraft. The food is excellent. The seats are comfortable. The entertainment isn't bad, although at times I wonder about the movies. I have never had any trouble with any of our Flight Attendants. True, they aren't the youngest, but then again these routes require the most seniority. If you treat our Flight Attendants like people and actually have a conversation with them, you will have some of the best service in the sky.
Of course, I am a little biased.
Aviation is proof that, given the will, we have the capacity to achieve the impossible.