Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
TSA And The Double Boarding Pass Check  
User currently offlineCubsrule From United States of America, joined May 2004, 23148 posts, RR: 20
Posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7205 times:

Is there a good reason that the T.S.A. checks boarding passes again when passengers pass through the metal detector when, at most airports, they now have their own employees checking them at the head of the line? It seems inefficient; maybe there is something I'm missing.


I can't decide whether I miss the tulip or the bowling shoe more
127 replies: All unread, showing first 25:
 
User currently offlineBok269 From United States of America, joined May 2007, 2104 posts, RR: 0
Reply 1, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7198 times:



Quoting Cubsrule (Thread starter):
Is there a good reason that the T.S.A. checks boarding passes again when passengers pass through the metal detector when, at most airports, they now have their own employees checking them at the head of the line? It seems inefficient; maybe there is something I'm missing.

I think what you are referring to is a check to look for the SSSS codes, which signify that additional (hand) screening is (supposedly) warranted.



"Reality is wrong, dreams are for real." -Tupac
User currently offlineCubsrule From United States of America, joined May 2004, 23148 posts, RR: 20
Reply 2, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7171 times:



Quoting Bok269 (Reply 1):

I think what you are referring to is a check to look for the SSSS codes, which signify that additional (hand) screening is (supposedly) warranted.

The screener at the head of the line is supposed to flag those people, so if that's the only reason for the second check, it would indicate to me that someone isn't doing his/her job.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 3, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7136 times:

I'm guessing it's just in case someone slipped past the screener at the entrance.

I don't recall being checked twice at either airport I went out of (ATL and LAS) on my most recent trip. It had been done in the past @ ATL, so out of habit, I keep my boarding pass and ID out just in case.


User currently offlineChrisair From United States of America, joined Sep 2000, 2133 posts, RR: 3
Reply 4, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7131 times:



Quoting Cubsrule (Reply 2):
The screener at the head of the line is supposed to flag those people, so if that's the only reason for the second check, it would indicate to me that someone isn't doing his/her job.

It's because the TSA wants to make it look like they're doing something. It's pointless. One of these days I'm going to ask what the point of a second check when I go through. Also, look at the person looking at your ID. Most of the times they don't even look up to see if you and the photo match.

Read the Travel Safety/Security forum on FlyerTalk. In fact, ask the question over there. You'll get some amusing responses. Big grin http://www.flyertalk.com/forum/forumdisplay.php?f=222


User currently offlineAznMadSci From United States of America, joined Dec 2007, 3681 posts, RR: 6
Reply 5, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7097 times:



Quoting Chrisair (Reply 4):
Also, look at the person looking at your ID. Most of the times they don't even look up to see if you and the photo match.

At IAH, the non-TSA agents who check IDs before security almost never check face, but at AUS and SEA, they tend to do double or triple takes. In OAK, I remember one lady holding my ID next to my face and she did the same to all, granted she had rather thick glasses, so I'm not sure if it was just for security's sake or she just couldn't see.



The journey of life is not based on the accomplishments, but the experience.
User currently offlineAirCop From , joined Dec 1969, posts, RR:
Reply 6, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7073 times:



Quoting Chrisair (Reply 4):
t's because the TSA wants to make it look like they're doing something. It's pointless.

Somebody just hit a home run with this answer. Can't believe the number of people that actually think the TSA is doing something productive. I can remember the days when one could walk right to the plane without any security.

Quoting Chrisair (Reply 4):
One of these days I'm going to ask what the point of a second check when I go through.

We'll get a legal defense fund started for you.


User currently offlineAvt007 From Canada, joined Jul 2000, 2132 posts, RR: 5
Reply 7, posted (6 years 9 months 1 week 3 days 19 hours ago) and read 7067 times:

You are not alone- in Canada, a guy checks your boarding pass immediately before security (approx 20 feet away), then the screener checks it again at Xray, and of course the gate agent as well. The dual check at security seems kinda pointless to me. This is at YVR, YYC, YUL, but not YYZ. And in the end, what are they looking for? Not your name, that's for sure. Maybe to stop you from going down the wrong concourse, but that's about it. With boarding passes printed from home, and now text message boarding passes, do these checks serve any purpose? The only one that comes to mind for me, is to make sure only pax go through security,not family and other non pax. But does that require two people?

User currently offlineIkramerica From United States of America, joined May 2005, 21544 posts, RR: 59
Reply 8, posted (6 years 9 months 1 week 3 days 18 hours ago) and read 7032 times:



Quoting Bok269 (Reply 1):
I think what you are referring to is a check to look for the SSSS codes, which signify that additional (hand) screening is (supposedly) warranted.

Most of the 9/11 hijackers would have received SSSS if it was in effect at the time. The majority were flagged pre-boarding and their luggage was subject to additional screening and baggage/passenger matching but their person was not searched nor was their hand luggage subjected to any additional scrutiny.

Had SSSS been in effect at that time, 9/11 may never have taken place at all.

Just to be clear on that.



Of all the things to worry about... the Wookie has no pants.
User currently offlineBok269 From United States of America, joined May 2007, 2104 posts, RR: 0
Reply 9, posted (6 years 9 months 1 week 3 days 18 hours ago) and read 6991 times:



Quoting Ikramerica (Reply 8):

I never said I disagreed with the SSSS thing (although it might have appeared to be). I was merely indicating that it may or may not be.

Quoting Cubsrule (Reply 2):

The screener at the head of the line is supposed to flag those people, so if that's the only reason for the second check, it would indicate to me that someone isn't doing his/her job.

I stand corrected.



"Reality is wrong, dreams are for real." -Tupac
User currently offlineDevildog2222 From United States of America, joined Mar 2006, 141 posts, RR: 0
Reply 10, posted (6 years 9 months 1 week 3 days 18 hours ago) and read 6989 times:

well not all airports have TSA checking the ID with the boarding pass. Like here at SFO they have contract companies doing the checks. In T1 and international terminals its primeflight and T3 its air serv. When I was working for primeflight we are told to always look at there face and if they have eyeglasses or hats on have them take those items off, and we had things on the ID and boarding pass to check and all of this is done at the security line before they go threw TSA screening.

User currently offlineIndy From United States of America, joined Jan 2005, 4570 posts, RR: 18
Reply 11, posted (6 years 9 months 1 week 3 days 18 hours ago) and read 6955 times:

I had the idiots in FLL check mine 3 times. I finally bitched them out for it. These clowns were so busy worrying about checking my ticket and ID 3 times that I got through security with prohibited items. Sigh. Our tax dollars hard at work.


Indy = Indianapolis and not Independence Air
User currently offlineKalvado From United States of America, joined Feb 2006, 491 posts, RR: 0
Reply 12, posted (6 years 9 months 1 week 3 days 18 hours ago) and read 6946 times:



Quoting Ikramerica (Reply 8):

Most of the 9/11 hijackers would have received SSSS if it was in effect at the time.

Correct me if I'm wrong, but I've heard that none of the items used to hijack those plains were on prohibited list at that time (think boxcutters). Most of post 9-11 changes were just a response to that single event - since bad guys did that, let's prohibit that action.

Quoting Ikramerica (Reply 8):

Had SSSS been in effect at that time, 9/11 may never have taken place at all.

I assume if all of them would use similar Toyota cars do come to the airport, parking Toyota's on airport lots would be banned by now, and that would further strengthen your point.


User currently offlineHalls120 From , joined Dec 1969, posts, RR:
Reply 13, posted (6 years 9 months 1 week 3 days 17 hours ago) and read 6874 times:



Quoting Bok269 (Reply 1):
Quoting Cubsrule (Thread starter):
Is there a good reason that the T.S.A. checks boarding passes again when passengers pass through the metal detector when, at most airports, they now have their own employees checking them at the head of the line? It seems inefficient; maybe there is something I'm missing.

I think what you are referring to is a check to look for the SSSS codes, which signify that additional (hand) screening is (supposedly) warranted.

My most recent flight - DCA-PVD and return - I indeed noticed the double TSA BP check. After the contract security check.

Quoting Chrisair (Reply 4):
It's because the TSA wants to make it look like they're doing something. It's pointless. One of these days I'm going to ask what the point of a second check when I go through. Also, look at the person looking at your ID. Most of the times they don't even look up to see if you and the photo match.

I suspect this is the correct answer.

Last week I had the opportunity to watch some of the "roving" TSA screeners supposedly deployed in the terminal to look for suspicious activity. What a joke. The two TSA employees weren't doing anything but bulls**ting with each other as they walked back and forth.


User currently offlineMaverick623 From United States of America, joined Nov 2006, 5671 posts, RR: 6
Reply 14, posted (6 years 9 months 1 week 3 days 10 hours ago) and read 6673 times:



Quoting Chrisair (Reply 4):
One of these days I'm going to ask what the point of a second check when I go through

Don't bother... I'll answer it. It's just an extra check to make sure someone didn't slip past the checker at the start of it. And yes, it does happen.

Just because the system as a whole is a joke doesn't mean that every aspect of it is.  sarcastic 

Quoting Ikramerica (Reply 8):
Had SSSS been in effect at that time, 9/11 may never have taken place at all.

Except the weapons used were legal carry-on at the time. 9/11 was successful because none of the pax or crew on 3 of the flights knew what the hijackers were really up to. Once it was figured out... well, you know the story of United 93.



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineADent From United States of America, joined Dec 2006, 1390 posts, RR: 2
Reply 15, posted (6 years 9 months 1 week 3 days 9 hours ago) and read 6631 times:

I thought the second check was added after that kid flew w/o a ticket - there were actually more than one mentioned in the press IIRC.

Since everyone has to go thru the metal detector (theoretically), checking for a boarding pass there is the TSA solution.


User currently offlineChrisair From United States of America, joined Sep 2000, 2133 posts, RR: 3
Reply 16, posted (6 years 9 months 1 week 3 days 8 hours ago) and read 6589 times:



Quoting Maverick623 (Reply 14):
Just because the system as a whole is a joke doesn't mean that every aspect of it is.

This makes absolutely no sense. How has the TSA improved security? Obviously there's a need for some semblance of security, this isn't the 1960s anymore, but come on. The TSA hasn't done one good thing except inconvenience millions of people.

Quoting AirCop (Reply 6):
We'll get a legal defense fund started for you.

Make the check payable to "Cash" and send it to me. Big grin


User currently offlineD328 From United States of America, joined Jul 2007, 307 posts, RR: 0
Reply 17, posted (6 years 9 months 1 week 3 days 8 hours ago) and read 6580 times:

Anyone on here get SSSS at a high rate?

I've had it twice, once was a day trip to DC a year after 9-11.

Another was non-reving PIT-SEA on US got there and was on a Zed fare on CO to ANC and the ticket came up with SSSS but since I was an airline employee nothing came of it.


User currently offlineHelvknight From , joined Dec 1969, posts, RR:
Reply 18, posted (6 years 9 months 1 week 3 days 7 hours ago) and read 6552 times:



Quoting D328 (Reply 17):
Anyone on here get SSSS at a high rate?

I get it a lot if I fly DL - I try to avaid them for that reason. I think the second check is for SSSS, can't see any other reason for it.


User currently offlineMaverick623 From United States of America, joined Nov 2006, 5671 posts, RR: 6
Reply 19, posted (6 years 9 months 1 week 2 days 22 hours ago) and read 6389 times:



Quoting Chrisair (Reply 16):
This makes absolutely no sense. How has the TSA improved security?

Well, if you read my post again, you'll see that I pretty much agree with you. But to call certain procedures ridiculous simply because the TSA has used them is pretty ridiculous also.

Quoting Chrisair (Reply 16):
The TSA hasn't done one good thing except inconvenience millions of people.

Agreed. The TSA was created in direct response to the 9/11 attacks, an attack style that will probably never be successful again simply because people will no longer stand by.



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineBridogger6 From United States of America, joined Apr 2005, 716 posts, RR: 10
Reply 20, posted (6 years 9 months 1 week 2 days 21 hours ago) and read 6359 times:

I'm sorry but even with the double checks I can't tell you how ridiculous the idea of the TSA is to me. Since the TSA took over the boarding pass checks from the airlines a few months ago, I can't tell you how many passengers come through security, having been issued the wrong boarding pass.... usually it's a case where the last name of the passenger is the same, but the first name is completely different.

It is absolutely ridiculous that the people who are supposed to prevent another 9/11 can't even be careful enough to check people's names when they're checking a boarding pass... admittedly, it is the airline's mistake first and foremost, but the airline personnel does not have the same standards to uphold, as does the TSA. It is an absolute joke.


User currently offlineChrisair From United States of America, joined Sep 2000, 2133 posts, RR: 3
Reply 21, posted (6 years 9 months 1 week 2 days 17 hours ago) and read 6257 times:



Quoting Maverick623 (Reply 19):
Well, if you read my post again, you'll see that I pretty much agree with you. But to call certain procedures ridiculous simply because the TSA has used them is pretty ridiculous also.

Duly noted. I can't tell, however, if you're saying ID checking is ridiculous.

Quoting Bridogger6 (Reply 20):
I can't tell you how many passengers come through security, having been issued the wrong boarding pass....

A few years ago, after the ID nonsense started, my mom was stuck in DFW for an extra day because of the typical summer thunderstorms. She had an early morning flight the next day, DFW-PDX, and when she checked in, the agent handed her someone else's boarding pass, which was for a flight to SEA. My mom showed her ID, got through security, to the gate and realized it was a flight to SEA. When she showed it to the agent, she said the agent was "shocked" my mom got through security. Like I've said earlier, it's fun to watch people look at the ID. I think the only airport where someone checked my face to my ID was in GEG. Most of the time (especially LAX), the ID checkers are too busy talking about their sex lives to even look at your photo.


User currently offlineCubsrule From United States of America, joined May 2004, 23148 posts, RR: 20
Reply 22, posted (6 years 9 months 1 week 2 days 14 hours ago) and read 6175 times:



Quoting D328 (Reply 17):
Anyone on here get SSSS at a high rate?

While my evidence for this is purely anecdotal, I think the SSSS has become much less frequent in the past couple of years.

And, on an unrelated note, I was very close to telling a (bitchy) screener at STL today that I had no idea why the government had created the T.S.A... does anyone know the difference between a "lead" and a "supervisor?" Apparently screeners are passionate about this distinction.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlineWarRI1 From United States of America, joined Sep 2007, 9047 posts, RR: 10
Reply 23, posted (6 years 9 months 1 week 2 days 13 hours ago) and read 6150 times:



Quoting D328 (Reply 17):
Anyone on here get SSSS at a high rate?

What is SSSS, secondary screening, like carry on luggage checks?



It is better to die on your feet, than live on your knees.
User currently offlineUSA9195 From United States of America, joined Sep 2007, 82 posts, RR: 0
Reply 24, posted (6 years 9 months 1 week 2 days 13 hours ago) and read 6121 times:

Quoting Bok269 (Reply 1):
I think what you are referring to is a check to look for the SSSS codes, which signify that additional (hand) screening is (supposedly) warranted.

Which should have been caught from the first check and placed in the appropriate line

[Edited 2008-01-18 20:23:38]

[Edited 2008-01-18 20:24:19]

25 EGFCabinCrew : Many people complain about the "frivolous" screenings and "incompetent" TSA agents, but I have yet to read someone's idea or solution to improve the s
26 Analog : You really want a secondary search, don't you? (Isn't it sad that merely asking such a question would most likely result in a retaliatory search) Jus
27 Cubsrule : I'll bite. First, privatize it. It's amazing how well they do at SFO. Second, interrogate and profile like crazy in order to target enforcement/ scre
28 Jcavinato : At PHX the first check folks do look at our faces and will ask us a question if we don't say anything to them. It's actually nice in a way, because it
29 CitrusCritter : I have yet to see anyone mention the absolute inconsistency of TSA. What happens at one airport doesn't happen at another! Example - Recently I flew t
30 Cubsrule : There are a couple of airports, and even a couple of individual checkpoints within airports, where the screeners are absolutely sure they cannot get
31 AirNZ : I would respectively disagree. To my knowledge (and correct me if I'm in error) none of them took anything illegal on to the aircraft, so how would s
32 EGFCabinCrew : Even as crew members, the disparities throughout the system are mind-racking. Upon one visit to a station, we don't have to remove our toiletries. Ne
33 Lapper : What were you doing with items you knew were prohibited in your hand baggage anyway?
34 CitrusCritter : Indeed, I actually had a on a sweatshirt when I was on my return GSP-SFB leg over Christmas. I got pulled from the line and patted down because of it
35 Chrisair : Simple. Disband the TSA, get rid of Skeletor (although he's a whole different story). Get rid of the shoe carnival, liquid nonsense, and the ID check
36 Xtoler : What's really going on is to see if you have a warrant for unpaid parking tickets in the last 7 years. That way they can call the local cops and the T
37 IAHFLYR : Not sure what terminal at IAH you fly from however, I respectfully disagree with your assessment of the IAH TSA screen. I fly from IAH approximately
38 IAirAllie : I do. My job means I often travel one way on tickets purchased last minute. I just suck it up. It usually throws the agents off to have someone in wi
39 Bok269 : While that may be true, if we were to just disband aiprort security and make it a synch to carry weapons aboard, you would see it happen again. I am
40 CitrusCritter : This one drives me nuts too. Does TSA really think the terrorists are not smart enough to purchase a round-trip ticket?
41 Cubsrule : I suspect the 9/11 hijackers bought o/w tickets, and we all know the T.S.A. is only capable of taking reactive measures.
42 Maverick623 : The naivete of that post is most disturbing. For example: did the liquid ban not stem from a plan to use water bottles and shampoo bottles to hide ex
43 Bok269 : Even if they were able to fight back, you could still see loss of life in terms of F/A's, pilots, and even passengers before the highjackers would be
44 Cubsrule : I fly a lot, and I can honestly say I've never had a screener ask me an intelligent, useful (in terms of security) question. In other countries? Cert
45 Chrisair : Perhaps, but is there any scientific evidence (and not the anecdotal evidence from the TSA), that can prove liquid explosives carried in relatively s
46 PiedmontINT : Probably going to brush his teeth. Maybe clip his fingernails. Or God-forbid, shampoo his hair! But seriously, what sort of prohibited items were you
47 WarRI1 : [quote=WarRI1,reply=23] Quoting D328 (Reply 17): Anyone on here get SSSS at a high rate? What is SSSS, secondary screening, like carry on luggage chec
48 PiedmontINT : SSSS is the code that is printed on your boarding pass that indicates that you have been selected for additional screening. I like to call it Super Se
49 Maverick623 : Secondary Security Screening Selection, although I strongly suspect it's a backronym.
50 WarRI1 : Ok, thanks, I get selected everytime for SSSS, I fly on a family pass and I was told that we get selected because we are not in the airline computer
51 Bok269 : But they DID catch 50% of the weapons. The bottles are obviously nonsense.
52 Post contains images Chrisair : You're an optimist. That's like saying "I got 50-percent of the answers right on the test!" You still failed! I find it troubling (and not necessaril
53 Halls120 : The TSA "solution" to a future 9/11 tragedy is laughable, because the hijackings didn't succeed on account of lax gate security. They succeeded becau
54 Bok269 : I do too. 50%, however, is better than what we had before 9/11. Care to eleborate?
55 Cubsrule : I have a number of female friends who ROUTINELY go through without taking liquids out of their purses. TSA rarely says anything. How in the world do
56 Planeguy727 : RE: does anyone get the SSSS On a recent trip my friend and I were re-routed at the last minute MIA-ATL-LGA on DL instead of MIA-LGA on AA. We were th
57 Analog : How does the place of birth get into a PNR? Is it part of the machine readable stuff (I don't think so), is it somehow retrieved from a gov't databas
58 Post contains images Luv2cattlecall : Why would they have not gotten on board? At the time, bottles of liquids over 100ml and box-cutters were both allowed. The worst that would have happ
59 Analog : It's much easier to edit the HTML or PDF. Sadly most airlines will not let you print a boarding pass at home if you've been SSSSed.
60 Bok269 : I assumed. And you know what they say about assuming...
61 Dehavalandb : I have a solution, PROFILE. Then you will need a lot less government red-tape and wasted taxpayer money. I have not a single drop of Political Correct
62 Cubsrule : There is another solution which has these same advantages and disadvantages: be honest that we won't do a very good job because profiling isn't polit
63 Post contains images Azhobo : Yeah lets go back to that level of security....sheesh. Cant believe folks like you complain so much. HOBO
64 Post contains images Chrisair : I don't believe anyone in this thread said we should go back to the 1950-1960 level of "security."
65 Azhobo : Which would then argue that TSA does provide some increased level of security. Some make it seem they do not. Now it is a matter of establishing wher
66 Halls120 : Before 9/11, it was the policy at most - if not all - airlines that crews were forbidden to resist a hijacking, since almost all hijackings prior to
67 Bok269 : That makes more sense. However, there was no reason to allow those box cutters on board in the first place. The forks and knives may have to be there
68 Analog : The problem with this kind of logic is that you can expand it to almost any item except clothing and medical needs (food and water can be provided by
69 Halls120 : The box cutters did not enable the hijacking. The policy of not resisting hijackings enabled the act. The vaunted TSA security measures put in place
70 Post contains images Dehavalandb : I would like to know what kind of qualifications these folks have. A good number barely speak English. Shouldn't some sort of security background be a
71 AAce24 : I was checked both twice at RDU and BOS when I went through there 2 weeks ago. It was annoying to say the least. When you are worried about retrieving
72 Bok269 : It's obviously not a black or white issue. As far as the forks and knives go, no they don't have to be there, but neither do the box cutters. Banning
73 Halls120 : The box cutters clearly made it easier. But you are ignoring the reality that there was nothing wrong with pre 9/11 security that couldn´t have been
74 Gigneil : I can't say I've been to a major airport where they had their own employees checking them at the head of the line. NS
75 Chrisair : PDX and SEA are two that come to mind. I never really paid any attention until recently when a TSA idiot told me that I needed to remove my ID so he
76 Analog : Don't forget the rest of the world, which usually follows the US/TSA's example. The fraud is perpetrated by the majority of Americans who vote on suc
77 RwSEA : I still don't understand the point of the ID check anyways. Even if Osama bin Laden tries to go through security, what danger would he pose if he went
78 AADC10 : That is B.S. You get flagged for SSSS by doing things like purchasing one way tickets to a major city at the last minute or using someone else's cred
79 Ckfred : The problem for me is that I prefer to keep my boarding pass in the inside pocket of my suit coat or sport coat. So, if the TSA person at the entrance
80 Indy : I had evil suntan lotion in my bag. But they wouldn't know since they didn't even open my bag to look.
81 Post contains images Maverick623 : To an extent. Shall we include you in that blanket statement
82 Analog : "The American people" does not necessarily include you or me. The "opinion" of a large group of people can be that of a small but vocal sub-group, es
83 Bok269 : What I am saying is that the TSA is better than the pre-9/11 system. That is not to say that their was not a better solution available than the TSA w
84 Halls120 : Can you point to any objective evidence to support that opinion? From my vantage point as a frequent flier and working in the federal government, I s
85 Bok269 : Its based on reading it in articles and from other sources. I honestly couldn't give you concrete proof.
86 Analog : What does better mean? If it means more "secure", then it's probably true. But you have to weigh in cost, convenience, and personal liberty (just bec
87 Bok269 : I meant secure. Believe me, I despise the TSA.
88 WarRI1 : I cannot believe all this bull about the TSA, I have had no problems with them, I get the SSSS, It has to be better than it was before 9/11, does any
89 Cubsrule : Seems to me that this era ended long before the Thousands Standing Around showed up. I arrived at STL at about 2230 two nights ago. The C/D checkpoin
90 Bond007 : The problem with people despising the TSA, is they despise each and every TSA employee ... each one of them probably doing the job exactly as they we
91 WarRI1 : I am sure that the terrorists can arrange for a demonstration if need be on how it works for those too young or naive to take it seriously these days
92 Rbgso : Nope, you're not missing anything. Useless IMHO.
93 WarRI1 : Ah! a breath of fresh air and common sense about the system, not complaints, I think the biggest complaint would come from friends and family when ev
94 Post contains images Bok269 : Unfortunately, many of the employees to nothing to help themselves. If an agent is polite, courteous, and does their job to the best of their ability
95 Bond007 : But who is responsible for that person doing their job? ... and ensuring they do it correctly? An old boss of mine once said, there is no such thing
96 Post contains images Halls120 : you do realize this is the organization that tips off its employees that a security test is on the way, right? did the 9/11 hijackers use guns? no. A
97 Fanoftristars : As many have said above, the TSA is costing us dearly. We pay above and beyond what we did before to cover their costs. And what do we get? Complete i
98 Halls120 : SFO still has a private contractor filling thet TSA role, and they do it with a higher level of customer service.
99 Bok269 : While that may be true, at some point it becomes the agent's responsibility. There is no excuse for laziness or rudeness.
100 Bond007 : How long would they last if you were their employer/manager? I'm guessing they would either change their attitude and work ethics ... or you'd fire t
101 FastEddie07 : I dont bad mouth TSA however i was way early going through security at AVP. I was the only person going through the line and all 5 agents looked at my
102 Post contains images Chrisair : This is the type of alarmism that makes me really wonder about this country. You've drank the government's kool-aid. How is security today any better
103 Cubsrule : Do tell us how exactly the T.S.A. makes us safer. It's not like there are gobs of security breaches at SFO (indeed, from a customer service point of
104 WarRI1 : Like someone said earlier, you guys tell us how to make it safer, or stop running on about it. I never said I was an expert, all I said was I have no
105 Bok269 : I wouldn't keep any employee on that couldn't handle treating customers and tax payers with respect and dignity. If they can't handle it, they should
106 Jawed : I always give them my YMCA card first, and watch either of two reactions: 1) outrage about how I could be so ignorant or 2) laughter. It's always fun
107 Bond007 : Right, so when somebody who is hired who does not have the personality, attitude, character, and/or training to do his/her job (i.e the skills), and/
108 Analog : I don't despise all TSA employees. However, TSA employees represent the TSA to the public, and the employees do chose to work for the TSA. They are f
109 Bok269 : Try one of the NY airports-I've met a few great ones, but quite a few lousy ones. I find the smaller airports (HPN, PHF, etc.) have much more courteo
110 Gigneil : I don't believe that for a second. The TSA makes me feel less safe. NS
111 Fanoftristars : Make sure you leave out Imperial Valley, CA. On a flight from IPL-LAX I was searched from head to toe, my bag and my computer case were completely un
112 Chrisair : You think the government pays the screeners more than minimum wage? By the way, the scenario you describe is what makes capitalism so great.
113 Halls120 : Team SFO screeners that I've encountered are a much more pleasant and efficient group than their TSA colleagues. Excellent post!
114 Post contains images Cubsrule : Agreed, but the couple of times I've had really bad experiences and talked to a lead or supervisor about it, the amount of apathy has been absolutely
115 WarRI1 : I think you folks had better leave the TSA alone and start fixing this screwed up country and it's economy. AH! yes screwing people over and paying t
116 Post contains images Chrisair : You and I agree on something, to an extent. I've said this before, but I don't disparage the screeners. I believe they're doing what they're told, it
117 Post contains images Analog : Okay, let's fix the country. We'll start with the Federal government, including the TSA, and the money it wastes. What makes you think that your expe
118 WarRI1 : I would like to ask, what magic formula you have to do this? The TSA, if they pay minumum wage, is paying the price of not being able to keep workers
119 Analog : I don't have anything. I am not an expert in security. The whole idea is that you hire companies that do have the "magic formula". If they bid too lo
120 WarRI1 : I wonder, how much do they pay at TSA, does anyone have any idea? I do think we can agree, higher wages and higher education makes a difference in mo
121 Halls120 : I can see that you have no first hand experience with regard to supervising federal employees.
122 Fanoftristars : They probably start out around $10-12 and go up to $15-18 an hour. But it's not the amount of pay that makes the TSA worthless, it's the fact that it
123 WarRI1 : That is quite possible, I only take about four or five trips yearly, so I may not notice things like that, it does seem to me that they are trying, l
124 Halls120 : And when supervisors try to hold federal employees accoutable, the system makes it virtually impossible to do so. As someone who has operated an Ions
125 Post contains links Chrisair : From http://jobsearch.usajobs.gov/getjob....BMIT1.y=12&SUBMIT1=Search+for+Jobs Salary range is $24,432-$36,648, for a full time position. Doesn't mat
126 WarRI1 : I will try that suggestion with the FA, thanks for the info.
127 Cubsrule : Another solution (one that has been used in some other countries) would be to have law enforcement officers do security screening. It would result in
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Boarding Pass Check - What Do They Look For? posted Fri Aug 25 2006 08:21:30 by Aviationwiz
CO/TSA Launch Paperless Boarding Pass Program posted Tue Dec 4 2007 19:06:15 by EWRCabincrew
Online Check-in W/o Printing Boarding Pass posted Sun May 21 2006 17:21:32 by Dartland
Can I Re-print My FL Boarding Pass At The Airport? posted Thu Dec 15 2005 06:01:21 by IslipWN
Indian Spirituality And The TSA Transvestite posted Wed Oct 19 2005 07:00:17 by BHMBAGLOCK
The TSA And Lighters posted Fri Jun 24 2005 09:12:20 by Bushpilot
The TSA And Shoes posted Tue Mar 29 2005 06:05:06 by MaverickM11
Protruding Disks, Back Surgery... And The TSA! posted Tue May 18 2004 00:11:55 by InnocuousFox
AA And UA Use The Same Boarding Music? posted Mon Feb 11 2002 07:12:02 by Twa902fly
AA And The M&A Game posted Mon Jan 14 2008 18:29:36 by Flavio340